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Facilities
Property facilities
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Health or beauty spa nearby
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Free beach shuttle
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Electric bicycle charging station
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Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Terrace
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Family rooms
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Pets allowed
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Lift / Elevator
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Luggage storage
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Safety deposit box
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Hot tub/Jacuzzi
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Sauna
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Massage services
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Currency exchange
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Hammam
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Non-smoking throughout
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Shared lounge/TV area
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Board games/puzzles
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Concierge service
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Wheelchair accessible
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Heated pool
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Public transport tickets
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Lower bathroom sink
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Emergency cord in bathroom
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Outdoor furniture
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Fruits
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Pet bowls
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Spa/wellness center services
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Steam room
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Beauty Services
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Pet basket
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Face masks for guests available
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Thermometers for guests provided by property
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Key card access
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Broadcast Live sport events
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Cooking class
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Supervised childcare/activities
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Snack bar/deli
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Access to nearby indoor pool
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Access to nearby outdoor pool
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Self parking (surcharge)
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Free beach shuttle
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Beach umbrellas
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Pool sun loungers
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Exercise/lap pool
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Japanese garden
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Secured parking
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Garage
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Health or beauty spa nearby
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Swimming nearby
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Bicycle-friendly property
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Electric bicycle charging station
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Vegetarian menu options available
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Bulk dispenser for toiletries
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Luxurious Riverside Retreat
Immerse yourself in the charm of Florence at Ville Sull'Arno, a picturesque hotel nestled along the tranquil banks of the river Arno.
Wellness Oasis
Indulge in ultimate relaxation at the free wellness centre, boasting an indoor pool, sauna, and Turkish bath. After a day of sightseeing, unwind in style and comfort.
Culinary Delights
Savor the flavors of Tuscany at the hotel's restaurant, offering a blend of traditional cuisine with a contemporary flair. Enjoy a culinary journey with stunning river views as your backdrop.
Experience the epitome of elegance and convenience at Ville Sull'Arno - book your stay now for an unforgettable Italian getaway.
The wellness center is normally open from 10:00 to 23:00. Those opening hours might be subject to change.
Please note that half board rates do not include beverages.
Please note that a free shuttle service is available upon request.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Thu, Oct 1, 2026 until Fri, Apr 30, 2027
Property Policies
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Groups
When booking more than 3 rooms, different policies and additional supplements may apply.
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are allowed. Charges may be applicable.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 2 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Parking
Private parking is possible on site (reservation is not needed) and costs EUR 26 per day.
Location
Guest Reviews
Уютные номера, хоть и небольшие , но очень приятные и функциональные с прекрасным видом на реку. Хороший завтрак и приличный ресторан. Все дни ужинали в нём.
Претензии не к отелю, а к самому городу Флоренция, где невозможно поймать такси из центра города.
The hotel is superb. The layout is great and I especially enjoyed the spa area to relax after a day in Florence City. We had a lovely breakfast and food is exquisite. Would highly recommend to anyone visiting Florence. Staff too were very friendly.
L’emplacement exceptionnel et la qualité des équipements la gentillesse du personnel
The staff
The loud noise from the open air disco on the other side of the river was unbearable. We were looking for peace and quiet and every night there was this horrible tecno music just outside our window. The hotel should alert the guests to this issue, and should not charge these prices when you can’t get a proper rest.
The gym is tiny and impossible to work out in.
It was a lovely, well looked after hotel. Very friendly staff and great location for easy access to the city. The shuttle bus was a massive win.
The view out onto the river Arno was beautiful apart from all the graffiti and building sites opposite. Also if you don't get a Arno view room I reckon being right on the main road might be noisy.
Claudia at reception who met us when we arrived. Excellent member of the team and very helpful. She kindly and patiently allowed me to practice my Italian during check in even though she spoke English. That was very much appreciated.
Shuttle service to the town and back was very helpful. Just be aware of the times which are limited. Aziz, the driver, was very helpful and friendly.
The lady who cleaned the room - again, patient and helpful as I asked a few questions in my limited Italian.
I went to reception to ask a question about the pool and was met by a rude and unhelpful member of staff (male with a pencil moustache). I was told by him that the best way to raise any issues was in the feedback after my stay. Not my preferred option, which I mentioned to him, but this is what I was told to do. Would normally let most of this pass, but feel that visitors should be wanted this is not the 5-star hotel that you may think it is:
* Booked here for a few ‘quiet days’ after a busy city-centre hotel and visit. This hotel is not quiet. Next to a very busy main road with construction of a bridge nearby. You could hear the traffic in the room quite clearly, and very noisy when next to the pool/restaurant area.
* Pool has about 22 sun-beds (good) but only 5 umbrellas (bad), so if you’re not lucky to get one, your only option if you want use the pool is to sit in full sun and frazzle if there’s no other natural shade. There were empty bases for more umbrellas but I was told the 5 at the pool where the only ones they had.
* The rooms are quite small (we had a Superior Triple Room) so not much space for opening suitcases.
* Bathrooms - you shower standing in a small and narrow bath - note this if you have any mobility challenges.
Very clean, as advertised
Would come back again
Tudo
Nada
It had a lovely homely feel to it
Nothing to dislike
Our room was very clean, spacious and had plenty of amenities (we were kindly upgraded to a junior suite). The only negative that we have, is that there was a strong smell of sewage when we opened the balcony doors and use the jacuzzi outside (we fully appreciate that can be out of the hotel's control) but that was the only matter that wasn't fantastic.
The smell of sewage coming from outside when we had the balcony doors open or used the jacuzzi on the balcony.
We love this hotel and we stayed there many times. They have a shuttle to town so you do not feel you are out of the center
Douche. Personnel. Lit.
Really beautiful space with a traditional boutique feel. Excellent service and breakfast. Location is perfect as allows for calm just 10 mins away from the main city. Free shuttle was really handy.
Ottima struttura con servizi curati e personale professionale
The hotel offers all essential amenities, such as an indoor and outdoor pool, a modest but sufficient gym and spa. Our room was small but comfortable. It's unfortunate that booking through Booking.com resulted in rooms I consider less desirable than those booked directly. We overlooked the busy road from above the reception, but this did not detract from our stay at Ville Sull Arno. Keep in mind that the roads are currently under construction for the new tram line.
I think Booking.com might sometimes have rooms that aren't quite as nice as those from other providers. That's just my personal thought about Booking.com, and I’d be happy to be proven otherwise! I suggest considering Ville Sull'Arno as a good option, although it might be a bit too far for older family members to walk into the city.
Comodo il parcheggio interno all'hotel. Funzionale il servizio di bus-navetta gratuito per il centro. Colazione ottima ed abbondante, dolce e salato presenti in varietà e di buona qualità (la sala colazione è stupenda). La spa non è molto grande ma ben curata, piacevole la piscina al coperto. Struttura molto ben tenuta, personale estremamente cordiale e disponibile.
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