Hotel Santo

Hotels
8.6 (9186 reviews)
Dagobertstr. 22-26 , Cologne , de
+49 221 9139770

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Convenient location
Cons:
Cleanliness issues
Expensive parking
Noisy rooms

Categories

Cleanliness
7.73
Some reviews noted cleanliness issues, particularly with rooms not being thoroughly cleaned.
Service
9.2
Multiple reviews highlighted friendly and attentive staff.
Location
8.94
The hotel is centrally located, with easy access to the train station and attractions.
Room Quality
8.19
Rooms are described as modern and adequate for short stays.
Amenities
8.72
Amenities include a well-stocked bar and acceptable breakfast, but minor complaints about bathroom supplies.
Value for Money
8.48
Good value for the location and services, although parking fees were noted as expensive.
Food and Beverage
9.13
The breakfast buffet received high praise for variety and quality.
Overall Experience
8.4
Generally positive experiences were shared, though some minor issues were mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 22:10

Property Description

Luxurious Accommodation
Hotel Santo, a 4-star gem in Cologne, offers beautifully designed rooms equipped with modern amenities like free Wi-Fi and Nespresso coffee makers.

Gourmet Dining Experience
Start your day with a delicious buffet in the elegant breakfast room, surrounded by stylish black-and-white photos. Unwind later at the hotel's bar with its chic white decor.

Convenient Location
Situated just a short stroll away from major attractions like Cologne Cathedral and the River Rhine, Hotel Santo also provides on-site parking and easy access to public transportation for a hassle-free stay.

Experience luxury and convenience at Hotel Santo - book now for an unforgettable stay in Cologne!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGN

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 24 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.6
Based on 9186 reviews
Cleanliness: 7.73
Service: 9.2
Location: 8.94
Room Quality: 8.19
Amenities: 8.72
Value for Money: 8.48
Food and Beverage: 9.13
Overall Experience: 8.4
G
Gero Schumacher • solo_traveller • de
9
2026-07-25 • via Nuitee
D
Dianne • couple • au
9
Great place and fantastic breakfast
Pros:

Very clean.

Cons:

The pillows on the bed were very lumpy

2026-07-25 • via Nuitee
O
Olivier • extended_group • ch
8
Très bien pour une nuit à Cologne.
Pros:

Accueil courtois et prévenant, chambres fonctionnelles. Petit déjeuner très bien. Hôtel situé à moins de 10 minutes à pied du Dôme. Parking couvert payant très pratique.

2026-07-24 • via Nuitee
I
Ina • solo_traveller • be
7
goed
Pros:

prijs kwaliteit - veilige parking - duidelijke communicatie hotel

Cons:

ontbijt was goed - enkel toch betere koffie gewent maar dat is een persoonlijke mening

2026-07-24 • via Nuitee
D
debora • couple • it
8
Buona struttura ma da migliorare
Pros:

Camera ampia e accogliente. Colazione molto varia e di qualità

Cons:

Maggiore attenzione nella pulizia dei dettagli. La posizione è in una zona non bellissima della città

2026-07-24 • via Nuitee
S
Silke • solo_traveller • de
6
2026-07-24 • via Nuitee
U
Ute • couple • de
7
2 Tage für eine Stadtbesichtigung und Einkaufsbummel okay.
Pros:

Die Lage war gut. Alles Fußläufig zu erreichen. Am Abreise Tag, die Dame an der Rezeption war sehr freundlich und auch die Dame die uns mit dem Gepäck zum Auto geholfen hat.

Cons:

Die Zimmer waren ziemlich dunkel. Beim Blick aus dem Zimmer, konnte man direkt in die Zimmer des Nachbarhotels schauen. Das Bad war schön, aber nur ganz kleine Abstellmöglichkeiten für die Waschtaschen. Das Frühstücks Angbot war im wahrsten Sinne sehr Mager. Das frische Obst war leider auch nicht mehr frisch.

2026-07-23 • via Nuitee
S
syl56 • solo_traveller • fr
9
Excellent séjour
Pros:

La proximité de la gare, le calme de hôtel et du quartier.
La propreté et le confort des chambres.
Le petit déjeuner très complet

Cons:

Rien, peut être une literie un petit peu plus moelleuse.

2026-07-23 • via Nuitee
R
Ralf • extended_group • de
10
Rundum zufrieden - vielen Dank
Pros:

Richtig gutes Frühstücksbuffet.

2026-07-23 • via Nuitee
S
Silvia • family_with_children • de
8
Richtig gut.
Pros:

Großes Zimmer, und ruhig. Super Matratze.

2026-07-23 • via Nuitee
T
To. Ke. • solo_traveller • de
8
2026-07-23 • via Nuitee
S
santimaria • extended_group • be
9
Hotel très professionnel
Pros:

La propreté et la literie confortable.

Cons:

Rien en particulier

2026-07-23 • via Nuitee
R
Rebecca • solo_traveller • de
9
2026-07-22 • via Nuitee
N
Nicky1961 • solo_traveller • lu
9
2026-07-22 • via Nuitee
A
Astrid • couple • de
9
Pros:

Tolle Lage. Ca. 10 Minuten zum Kölner Dom. Garage am Hotel. Tolles Frühstück. Für einen Städtetrip kann man das Hotel sehr empfehlen.

Cons:

Die Klimaanlage über den Bett ist etwas gewöhnungsbedürftig.

2026-07-22 • via Nuitee
N
Nelly • solo_traveller • de
9
2026-07-22 • via Nuitee
M
Melanie • extended_group • de
10
2026-07-21 • via Nuitee
M
michael • couple • gb
8
2026-07-21 • via Nuitee
J
Jasmine • family_with_children • de
8
2026-07-20 • via Nuitee
A
Andreas • extended_group • de
10
2026-07-20 • via Nuitee