Hotel Santo

Hotels
8.6 (8996 reviews)
Dagobertstr. 22-26 , Cologne , de

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Children allowed

Facilities

Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Room service
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Convenient location
Cons:
Cleanliness issues
Expensive parking
Noisy rooms

Categories

Cleanliness
7.73
Some reviews noted cleanliness issues, particularly with rooms not being thoroughly cleaned.
Service
9.2
Multiple reviews highlighted friendly and attentive staff.
Location
8.94
The hotel is centrally located, with easy access to the train station and attractions.
Room Quality
8.19
Rooms are described as modern and adequate for short stays.
Amenities
8.72
Amenities include a well-stocked bar and acceptable breakfast, but minor complaints about bathroom supplies.
Value for Money
8.48
Good value for the location and services, although parking fees were noted as expensive.
Food and Beverage
9.13
The breakfast buffet received high praise for variety and quality.
Overall Experience
8.4
Generally positive experiences were shared, though some minor issues were mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 22:10

Property Description

Luxurious Accommodation
Hotel Santo, a 4-star gem in Cologne, offers beautifully designed rooms equipped with modern amenities like free Wi-Fi and Nespresso coffee makers.

Gourmet Dining Experience
Start your day with a delicious buffet in the elegant breakfast room, surrounded by stylish black-and-white photos. Unwind later at the hotel's bar with its chic white decor.

Convenient Location
Situated just a short stroll away from major attractions like Cologne Cathedral and the River Rhine, Hotel Santo also provides on-site parking and easy access to public transportation for a hassle-free stay.

Experience luxury and convenience at Hotel Santo - book now for an unforgettable stay in Cologne!

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGN

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 24 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.6
Based on 8996 reviews
Cleanliness: 7.73
Service: 9.2
Location: 8.94
Room Quality: 8.19
Amenities: 8.72
Value for Money: 8.48
Food and Beverage: 9.13
Overall Experience: 8.4
R
Rick • solo_traveller • de
8
2026-06-13 • via Nuitee
S
Sonja • solo_traveller • fi
10
Pros:

Rauhallinen, siisti, viihtyisä ja pienen kotoisan oloinen hotelli. Ystävällinen henkilökunta. Ilmastointi toimi hyvin.

2026-06-13 • via Nuitee
C
Cello • couple • ch
8
Pros:

„Hier erwartet einen ein wirklich tolles Frühstück, das absolut keine Wünsche offenlässt. Die Auswahl ist riesig, es ist alles da, was man braucht, Besonders hervorzuheben ist auch das ausgesprochen freundliche Personal, das den Aufenthalt perfekt abgerundet hat. Ich komme gerne wieder!“

Cons:

schade wenn man Caffè aus der Maschine will, muss man ihn Bezahlen

2026-06-13 • via Nuitee
M
Monika • solo_traveller • de
9
Pros:

Gute Lage, nettes Personal,sauber, gutes Frühstück

2026-06-13 • via Nuitee
A
Anke • solo_traveller • de
10
2026-06-13 • via Nuitee
M
Madelaine • solo_traveller • de
10
2026-06-13 • via Nuitee
M
MiFa39 • solo_traveller • de
8
Bett bequem, war dennoch ein ruhiger Aufenthalt, abe Preis Leistungs zu hoch...
Pros:

Frühstück normaler Standard, Kaffespezialitäten gegen Gebühr

Cons:

Badeziimer in die Jahre gekommen und teilweise Dusche mit Flecken, Schimmel etc...

2026-06-12 • via Nuitee
S
Sandra • couple • de
9
2026-06-12 • via Nuitee
M
Marco • couple • ch
8
2026-06-12 • via Nuitee
P
PW • solo_traveller • de
9
2026-06-12 • via Nuitee
M
Monika • extended_group • de
8
Schönes Hotel, freundliches Personal, sauber und ordentlich.
Pros:

Das Frühstück war sehr gut, Reichliche Auswahl, frische Brötchen.
Kurze Entfernung zur Innenstadt,Ruhige Lage.

Cons:

Die Klimaanlage im Zimmer konnte nicht ganz ausgeschaltet werden.
Es war dadurch recht kühl im Zimmer.

2026-06-12 • via Nuitee
K
Karl • couple • de
8
Musical Aufenthalt Köln
2026-06-12 • via Nuitee
V
Veerle • solo_traveller • be
10
2026-06-12 • via Nuitee
K
Karena • solo_traveller • cl
9
Pros:

Amabilidad del personal

Cons:

Que uno tenga que avisar para que limpien pieza.

2026-06-12 • via Nuitee
S
Schwennner • extended_group • at
9
Top
Pros:

Top Lage, sehr nettes Personal, große Zimmer

Cons:

Nix

2026-06-12 • via Nuitee
B
Birgitt • extended_group • de
8
2026-06-11 • via Nuitee
M
MARCI • solo_traveller • br
10
2026-06-11 • via Nuitee
S
Seetha • solo_traveller • my
8
Pros:

1. Service
2. Location
3. Breakfast

Cons:

1. Room size
2. Sometimes shower wasn't hot enough eap on cold days

2026-06-11 • via Nuitee
J
Jürgen • solo_traveller • de
10
2026-06-11 • via Nuitee
F
Fred • couple • de
9
2026-06-10 • via Nuitee