Hotel Santo

Hotels
8.6 (9287 reviews)
Dagobertstr. 22-26 , Cologne , de
+49 221 9139770

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Convenient location
Cons:
Cleanliness issues
Expensive parking
Noisy rooms

Categories

Cleanliness
7.73
Some reviews noted cleanliness issues, particularly with rooms not being thoroughly cleaned.
Service
9.2
Multiple reviews highlighted friendly and attentive staff.
Location
8.94
The hotel is centrally located, with easy access to the train station and attractions.
Room Quality
8.19
Rooms are described as modern and adequate for short stays.
Amenities
8.72
Amenities include a well-stocked bar and acceptable breakfast, but minor complaints about bathroom supplies.
Value for Money
8.48
Good value for the location and services, although parking fees were noted as expensive.
Food and Beverage
9.13
The breakfast buffet received high praise for variety and quality.
Overall Experience
8.4
Generally positive experiences were shared, though some minor issues were mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 22:10

Property Description

Luxurious Accommodation
Hotel Santo, a 4-star gem in Cologne, offers beautifully designed rooms equipped with modern amenities like free Wi-Fi and Nespresso coffee makers.

Gourmet Dining Experience
Start your day with a delicious buffet in the elegant breakfast room, surrounded by stylish black-and-white photos. Unwind later at the hotel's bar with its chic white decor.

Convenient Location
Situated just a short stroll away from major attractions like Cologne Cathedral and the River Rhine, Hotel Santo also provides on-site parking and easy access to public transportation for a hassle-free stay.

Experience luxury and convenience at Hotel Santo - book now for an unforgettable stay in Cologne!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGN

Location

Guest Reviews

8.6
Based on 9287 reviews
Cleanliness: 7.73
Service: 9.2
Location: 8.94
Room Quality: 8.19
Amenities: 8.72
Value for Money: 8.48
Food and Beverage: 9.13
Overall Experience: 8.4
G
Giovanni • solo_traveller • it
8
2026-08-08 • via Nuitee
B
Bjørn • couple • no
7
2026-08-08 • via Nuitee
G
Gordon • couple • gb
10
Stayed before so chose again and were not disappointed. Would stay again
Pros:

Everything. Clean, comfortable, quiet room. Staff attentive and helpful. Nice breakfast.

Cons:

Nothing to dislike

2026-08-08 • via Nuitee
V
Vollmer • family_with_children • de
8
2026-08-08 • via Nuitee
A
Annette • couple • de
9
2026-08-07 • via Nuitee
C
Camille Joy • couple • se
9
Comfortable hotel, perfect to hide from the heat.
Pros:

Oh we loved the AC! We arrived in Cologne and the temperature was around 30c. Imagine how relieved we were when we entered a cold hotel room. The room and bathroom were quite spacious and clean. They have a generous breakfast spread as well.

Cons:

Not much really. But maybe the bottled water has an extra charge of 3.9euros.

2026-08-07 • via Nuitee
S
Susanne • solo_traveller • de
9
2026-08-07 • via Nuitee
H
Holger • solo_traveller • de
10
2026-08-06 • via Nuitee
O
Ouissal • family_with_children • se
8
2026-08-06 • via Nuitee
E
Elena • solo_traveller • de
10
2026-08-06 • via Nuitee
R
Rimantas • family_with_children • gb
10
All about everything 5 off 5. We loved will come back.
Pros:

Brilliant!!!
Reception staff superb!!!

Cons:

Breakfast fantastic!!!

2026-08-06 • via Nuitee
M
Michael • family_with_children • de
8
2026-08-05 • via Nuitee
A
Alperhan • family_with_children • tr
7
2026-08-05 • via Nuitee
K
Kirsten • couple • de
8
Pros:

Zentrale Lage und super Frühstück! Auch das Personal war sehr freundlich!!!!!

Cons:

Kissen waren sehr weich, die Klospülung funktionierte nicht richtig

2026-08-05 • via Nuitee
J
Johannes • family_with_children • de
9
Pros:

Hervorragendes Frühstück, zentrale und trotzdem ruhige Lage in Laufweite zum Hauptbahnhof, nettes Personal, Tiefgaragenstellplatz mit mehreren Lademöglichkeiten für E-Autos vorhanden

Cons:

Parkplatz in der Garage war nicht mit im Buchungspreis enthalten

2026-08-03 • via Nuitee
M
Maria • solo_traveller • gb
10
Great hotel in Cologne
Pros:

Great location, 10 minutes from the cathedral and with a very good supermarket nearby. Good-sized room; clean and comfortable. Breakfast was nice. Staff were friendly and helpful.

2026-08-03 • via Nuitee
S
Sabine • extended_group • de
9
2026-08-03 • via Nuitee
M
Maninder • solo_traveller • in
9
2026-08-03 • via Nuitee
J
Julia • couple • de
10
2026-08-03 • via Nuitee
E
Eugen • couple • de
9
Sehr gutes Hotel für Stadtbesuch, Preis-Leistungs-Verhältnis stimmt absolut
Pros:

Sehr gute Lage für Stadtbesuch, Souperior Zimmer geräumig mit großem Bad, gute Klimaanlage, Personal sehr freundlich, Frühstück reichhaltig

Cons:

Uns war die Matratze zu hart.

2026-08-03 • via Nuitee