Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful rooms
Great location
Cons:
Breakfast quality poorer than expected
Issues with cleanliness

Categories

Cleanliness
8.49
Review indicated cleanliness issues with a piece of cardboard found in the bed, causing a negative sentiment.
Service
9.46
Staff described as friendly, attentive, and helpful in several reviews.
Location
9.5
Location praised in reviews, with mention of great views and convenience.
Room Quality
9.45
Rooms described as fantastic, comfortable, charming, and beautifully designed.
Amenities
9.17
Mentioned some good facilities but criticized the spa and pool experience.
Value for Money
8.94
Some reviews noted the hotel being pricey, affecting value perception.
Food and Beverage
7.49
Several mentions of breakfast being below expected quality for a hotel of this tier.
Overall Experience
9.47
Majority of reviews reflected positive overall experiences despite the food issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-14 06:40

Property Description

Luxurious Accommodation and Dining
Kempinski Hotel San Lawrenz offers air-conditioned rooms with private balconies and exquisite views of the gardens and pools. Indulge in Mediterranean and Italian cuisine at the renowned on-site restaurants.

Relaxation and Wellness
Unwind at the Kempinski spa with indoor pools, hot tub, hammam, and Ayurveda health centre. Stay active at the gym, tennis courts, and outdoor pools, including a children's pool.

Idyllic Surroundings and Convenient Location
Nestled in 30.000-m² gardens, this limestone-built hotel provides a tranquil escape. Just a short drive from Gozo Ferry Terminal, it offers easy access to explore the charm of Gozo Island.

Experience luxury and serenity at Kempinski Hotel San Lawrenz.

Important information:

In case of early departure, the hotel reserves the right to charge the remaining night(s) as per the original reservation confirmation.

Children from 0 to 12 years old can access the Spa from 07:00 until 15:00. Bookings for using the Spa facilities are required to guarantee time slots.

Please note that pets are not allowed in the following rooms:
- Family Room
- Superior Room
- Panorama Junior Suite
- Superior Pool View Room
- Junior Suite Pool View
- Grand Deluxe Pool View Room

Please note that dogs will incur an additional charge of EUR 70 per stay.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MLA

Location

Guest Reviews

9
Based on 1167 reviews
Cleanliness: 8.49
Service: 9.46
Location: 9.5
Room Quality: 9.45
Amenities: 9.17
Value for Money: 8.94
Food and Beverage: 7.49
Overall Experience: 9.47
J
Janice • family_with_children • mt
7
2026-09-12 • via Nuitee
C
Claire • family_with_children • gb
10
2026-09-12 • via Nuitee
C
Ciprian • family_with_children • ro
10
2026-09-10 • via Nuitee
A
Alexia • couple • mt
9
Pros:

Clean and neat

2026-09-09 • via Nuitee
M
Melanie • couple • mt
9
2026-09-09 • via Nuitee
J
Jose Ramon • family_with_children • es
1
Hotel muy lejos de lo que espera por categoría y marca.
Pros:

Pesimo, desde la llegada donde nadie te ayuda con el equipaje, hasta la salida , que pasa lo mismo.

Cons:

Decidimos reservar este hotel atraídos por su reputación de 5 estrellas y su elevado precio, esperando una estancia de lujo. Lamentablemente, la realidad fue muy distinta y nos sentimos profundamente defraudados.

Lo peor fue la falta de ateción, mantenimiento y limpieza en las zonas críticas:

La habitación: Nos encontramos con moho visible en las juntas del lavabo del baño. Además, los textiles eran inaceptables para un hotel de esta categoría; nos proporcionaron toallas viejas, deshilachadas y con roturas.

La piscina infantil: Fue imposible utilizarla con tranquilidad debido a muchisimas avispas muertas en la pisciona de niños. Supuso un riesgo de seguridad real para nuestro hijo pequeño y una gran incomodidad.

Al trasladar estas quejas a la dirección del hotel, la respuesta fue nula. No nos ofrecieron soluciones reales ni mostraron empatía, lo que nos obligó a acortar nuestra estancia y abandonar el hotel anticipadamente.

Muy lejos de lo que espera de un hotel de esta cadena y precio.

2026-09-07 • via Nuitee
K
Kimberly • family_with_children • mt
10
2026-09-07 • via Nuitee
O
Owen • couple • mt
10
2026-09-06 • via Nuitee
K
Kevin • solo_traveller • mt
10
2026-09-03 • via Nuitee
E
Etienne • couple • mt
10
2026-08-30 • via Nuitee
J
JOSEPH • extended_group • mt
10
The Kempinski Hotel is truly heaven on Earth.
Pros:

The Kempinski Hotel was exceptional—we felt as though we were in paradise. The staff were cheerful, welcoming, and friendly. The spa was equally outstanding, and the therapists were very helpful in recommending the right treatments for us.Nothing

Cons:

Nothing

2026-08-28 • via Nuitee
A
Adrian • solo_traveller • mt
8
2026-08-27 • via Nuitee
J
Joanne • couple • mt
10
Great short stays
Pros:

A quiet hotel in Gozo. Good breakfast and clean pools.

Cons:

Nothing

2026-08-27 • via Nuitee
G
Guy • solo_traveller • lu
9
2026-08-26 • via Nuitee
M
Martin • solo_traveller • mt
9
Pros:

Staff always there for you

Cons:

Overpriced. Entrance to hotel is unappealing

2026-08-25 • via Nuitee
T
Timmy • family_with_children • mt
10
Fantastic. Well needed. Best place!
Pros:

It was fantastic. Loved it.

Cons:

One afternoon, the staff called to see how my stay is going but it was when my toddler was having his nap!

2026-08-25 • via Nuitee
P
Pauline • family_with_children • mt
10
Perfect!
Pros:

Everything was perfect! The breakfast was amazing! you are literally spoilt for choice and the French toast was pure perfection! The pools are so beautiful... they cater for kids and adults so all of us had a good time at the pools... we had a Junior Suite with pool view as a room and its the perfect room for a family of four. My husband had his 40th birthday when we checked in... i mentioned it casually to Elenore (one of the receptionists) and a few hours later he was surprised with a birthday cake in our room :) it was so sweet :) We are so grateful to have chosen this hotel! Totally recommend it!

2026-08-24 • via Nuitee
K
kevin • couple • fr
9
2026-08-24 • via Nuitee
S
Sarah • couple • gb
9
2026-08-24 • via Nuitee
S
Sébastien • family_with_children • fr
9
Très bel hôtel
Pros:

Beau Bâtiment, très bien distribué.
Peu de monde
Chambre tres belles et confortables

Cons:

Manque d’animation

2026-08-22 • via Nuitee