Pets allowed

Facilities

Free breakfast
Meeting rooms
Electric car charging station
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Concierge service
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Magical decorations
Exceptional service
Magnificent food
Cons:
Strictness on changes to bookings

Categories

Cleanliness
9.36
The hotel had a magical atmosphere and was well-decorated, implying good cleanliness standards.
Service
9.83
Staff are described as exceptional and happy, showcasing a very positive sentiment towards service.
Location
9.37
The hotel is highlighted for its beautiful grounds and surrounding nature, contributing to a great location experience.
Room Quality
9.32
Rooms are described as comfortable and well-themed, indicating high quality.
Amenities
9.85
Amenities like complimentary champagne, snacks, and dog-friendly policies enhance the guest experience.
Value for Money
9.31
Though meals were pricey, guests felt they were worth it, indicating good value for the experiences offered.
Food and Beverage
9.86
Food is consistently described as magnificent and exceptional, showcasing excellent quality.
Overall Experience
9.93
Overall sentiment across reviews is extremely positive, making it a perfect festive visit.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 15:55

Property Description

Nestled in the heart of Edinburgh, Prestonfield House invites you to experience luxury and tranquility like never before.

Indulgent Relaxation: Pamper yourself with onsite massages as you savor breathtaking views from our rooftop terrace or lush garden.

Culinary Delights: Treat your taste buds at Rhubarb, or enjoy 24-hour room service with your favorite dishes, all while sipping on a refreshing beverage from one of our four vibrant bars.

Comfort and Convenience: Each of our 23 elegantly appointed guest rooms features modern amenities like plasma televisions and complimentary Wi-Fi, ensuring you feel right at home.

Don’t miss the chance to unwind in style—secure your reservation at Prestonfield House today!

Important information:

  • Children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EDI

Property Policies

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Cashless transactions are available

  • Pets

    Pets allowed

  • Sustainability Certifications

    EarthCheck

See all policies

Location

Guest Reviews

9.6
Based on 415 reviews
Cleanliness: 9.36
Service: 9.83
Location: 9.37
Room Quality: 9.32
Amenities: 9.85
Value for Money: 9.31
Food and Beverage: 9.86
Overall Experience: 9.93
B
Brigitte • couple • nl
8
2026-05-15 • via Nuitee
S
Sandra • solo_traveller • gb
10
2026-05-11 • via Nuitee
R
Robyn • couple • gb
10
2026-05-10 • via Nuitee
A
Andrew • solo_traveller • gb
8
2026-05-01 • via Nuitee
L
Lauren • solo_traveller • gb
7
Promised more than it delivered
Pros:

Most of the staff were excellent and very attentive. Breakfast was high quality. At first glance, the hotel seemed opulent. Water pressure in the shower was outstanding.

Cons:

After a little while in the hotel, it felt more cluttered than luxurious. There were no open spaces just to gather as a group informally and it all felt very curated as to where we could socialise. Bathrooms felt very old fashioned and did not feel relaxing or stylish. Very dark rooms. Very expensive and in my opinion was not value for money.

2026-04-26 • via Nuitee
K
Kevin • couple • gb
10
2026-04-23 • via Nuitee
R
Robin • couple • fr
10
Parfait !
2026-04-22 • via Nuitee
F
Freya • extended_group • gb
9
Beautiful, good for a short stay
Pros:

Beautiful setting, lovely hotel and great breakfast.
Close enough to the start of the walk to Arthur’s seat.

Cons:

Early check in was troublesome, despite asking 3 times, it was never confirmed so on arrival there was a long wait (not ideal after a 4am start). I could have made other plans had there been communication.
Not that near to anything else so if staying for a while perhaps stay elsewhere.

2026-04-20 • via Nuitee
M
Michelle • couple • nl
10
We will definitely be back for another amazing experience!
Pros:

The staff was insanely customer friendly, the food was amazing and it looks like a fairytale.

Cons:

The neighborhood you walk through from the property to the city center.

2026-04-16 • via Nuitee
P
Patimat • family_with_children • ru
10
2026-04-13 • via Nuitee
T
Torwmor • Couples
10
Unparalleled beauty, industry defining customer service
Pros:

From start to finish the hotel provided phenomenal customer service. Arjun in particular was so helpful in catering to our every need. We felt so taken care of and couldnt recommend a stay more.

2026-04-10 • via Tripadvisor
B
Bianca • couple • br
10
2026-04-02 • via Nuitee
3
387connors • Friends getaway • Newcastle upon Tyne, Tyne and Wear, England
10
Amazing
Pros:

Excellent place, grounds are great and well looked after, decor is wonderful. Staff all lovely, dinner and breakfast were also really good!
Nice touch with the complimentary champagne, truffles and cookies which were delicious!
Unclear whether the mini fridge and snacks in the cupboard are included or charged to the room. Maybes a price list would help?

Would highly recommend!

2026-03-29 • via Tripadvisor
C
caroline • extended_group • nl
9
Mooi maar kostbaar
Pros:

Prachtige Locatie zeer sfeervolle kamers , fantastisch eten

Cons:

Prijs erg hoog

2026-03-28 • via Nuitee
S
Simon • couple • ae
9
Loved it. Will be back
Pros:

Just an amazing place to stay in general. Rooms are great, staff are fantastic, the decoration just whisks you back in time.

Cons:

The spooky portrait with lights that turn themselves back on 😆

2026-03-23 • via Nuitee
D
Doubovskaya • Business
2
Horrible- got sick
Pros:

Disappointing
If you suffer from asthma or allergic to toxic smells- dont go. They started using the very strong diffuser reeds with horrible smell , which is just making everyone sick . I would suggest to stay away until they realize the scottish fresh air is best and this is what people are coming for to scotland , not for cheap dubai style diffusers

2026-03-20 • via Tripadvisor
D
David • couple • gb
10
Elegant luxury in historic setting.
Pros:

Staff wonderful. Really clean and excellent food. Lovely grounds. Just special

2026-03-20 • via Nuitee
G
G5478GKnikkis • Family
10
Bliss
Pros:

Another stay at our favourite hotel. Never diminishes. Walking into Prestonfield feels like a step back in time but with 21st Century service. We love the maximalist effect in interiors and Prestonfield sets the standard. Antiques , beautiful fabrics and luxury touches abound . Not the place for you if you dislike rooms packed with beautiful things . Or do not appreciate the skill in putting together wonderful fixtures and fittings
We had our dinner in the Salon Privee with our dog Olive. Beautiful view over the lit lawn towards the stable block. Our meal was delicious . Langoustine bisque and venison carpaccio for starters and the new Guinea Fowl dish for mains. Superb. Breakfast as always was fantastic . We had ours in the Tapestry room. We've been gradually making our way through the breakfast menu on our visits. Just lovely. Last nod to the staff who are so attentive without being intrusive. Thanks all and looking forward to next time .

2026-03-04 • via Tripadvisor
A
AngeliaJolie • Couples • Newark, New Jersey
6
Rooms need some refreshing, food was good, place needs serious declutter
Pros:

We recently stayed at this hotel and were disappointed with the room described as a “suite.” In reality, it appeared to be two rooms joined together, each with its own bathroom. Simply combining two standard rooms does not make it a true suite, and the layout felt awkward rather than luxurious. A suite should reflect open space, comfortable furniture, and a well-designed bathroom with thoughtful amenities.

Instead, there were two bathrooms — one with a shower and one with a bath — which felt unnecessary and poorly planned. The towel rails were scalding hot to the point that you could easily burn your skin. Rather than two substandard bathrooms, it would make far more sense to create one properly designed bathroom with both bath and shower facilities, and perhaps a separate additional toilet if desired.

The room itself was overcrowded with furniture, much of which was unusable and simply added clutter. It may be intended to reflect a certain period style, but it did not work. Quite frankly, I would remove most of it and start again. Begin with something genuinely comfortable to sit on, with a useable table to put a cup or glass on. What guests really need is practical, usable space — especially enough room to comfortably open and access a suitcase — and this was severely lacking. The excessive furniture made the room feel cramped and dark rather than spacious. Over furnishing was also evident in corridoors and in the other lounges and bar. Less is more and furniture that is comfortable and gives a sense of luxury instead of old, uncomfortable and tired.

The lighting was also poor, making it difficult to relax or even see properly in certain areas. Access to electrical sockets is always a bugbear of mine. You should be able to plug in a hairdryer and see yourself clearly in a mirror — a basic requirement, yet lacking here.

There are also many steps and stairs throughout the hotel. While it may be described as accessible, this was not evident or proactively explained to us, and I only became aware of options towards the end of our two-night stay.

Food-wise, the quality was good and service tried hard. However, the dining room is also packed tightly with tables and chairs. Sitting by the window meant being back-to-back with other guests, which was not pleasant. At breakfast, the focus seemed to be on setting tables for lunch rather than on the comfort of current guests. I would have loved to sit at a table overlooking the garden, but it had already been laid for lunch and was unavailable, despite the restaurant not being busy. Instead, we were placed on an uncomfortable sofa against a wall. It felt less about guest experience and more about what was easiest for staff, which is frustrating.

On a positive note, the complimentary champagne, chocolates, and cookies were a lovely touch and much appreciated.

Overall, while there were some thoughtful extras, the room did not live up to expectations for a suite experience. The hotel as a whole feels in need of a significant upgrade and freshen-up to match the standards it appears to be aiming for. This is not cheap to stay at but I would say not value for money.

2026-03-02 • via Tripadvisor
C
Christine28may • Couples • Northumberland, England
10
Incrediable
Pros:

As we have always found this is a little bit of heaven in Edinburgh . Unbelievable service along with amazing rooms and food. many thanks everyone for making our 4 nights stay so great.

2026-02-27 • via Tripadvisor