Super 8 by Wyndham Hot Springs

Hotels
•
Super 8
6.3 (682 reviews)
4726 Central Avenue , Hot Springs National Park , US
+1 501-525-0188

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly and helpful staff (several mentions)
Comfortable beds
Large rooms/suites
Good/convenient location
Pool praised when available
Cons:
Cleanliness issues: mold, mildew, urine smell, roaches/bugs
Poor / minimal breakfast and extra breakfast charge
Broken or restricted TVs; appliances (fridge, microwave) issues
Unexpected deposits/fees and value concerns
Inconsistent service (rudeness, missed replacements like towels/washcloths)

Categories

Cleanliness
4.5
Multiple guests reported mold, mildew, urine smell, dead bugs and at least one report of roaches; a few guests said rooms were clean, but overall cleanliness is a clear problem.
Service
7.5
Service reports are mixed: several guests praised friendly front-desk staff and an excellent night manager, while others reported rudeness and poor follow-through (missing towels, ignored requests).
Location
8.5
Consistently noted as a strength — convenient location near the lake, restaurants and shopping and close to guests' destinations.
Room Quality
6
Rooms often praised for size and comfortable beds, but many reports of outdated rooms, broken TVs, refrigerator/microwave issues, and temperature/control problems.
Amenities
6.5
Pool repeatedly praised when available, but other amenities had issues (no ice, restricted streaming on TVs, occasional pool outage).
Value for Money
5
Guests cited unexpected deposits/fees and charges for a minimal breakfast; several felt the rooms were outdated for the price charged.
Food and Beverage
4.5
Breakfast was frequently described as poor or minimal (cereal/granola bars), sometimes with an extra charge — overall disappointment with food offerings.
Overall Experience
7.9
Mixed overall: some guests had very negative stays due to cleanliness and broken facilities, while others enjoyed comfortable beds, a good pool and friendly staff, leading to a middling-to-positive overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:14

Property Description

Convenient Location
Super 8 by Wyndham Hot Springs is ideally situated near Magic Springs Crystal Falls and Ponce De Leon Golf Course, offering easy access to popular attractions.

Comfortable Rooms
Each air-conditioned room at our 2-star hotel features free WiFi, a flat-screen TV, and a private bathroom, ensuring a relaxing stay for every guest.

On-Site Amenities
Guests can enjoy the seasonal outdoor pool, business center, and convenient vending machines with snacks and drinks, making their stay at our hotel even more enjoyable.

Experience comfort and convenience at Super 8 by Wyndham Hot Springs - book your stay now for a memorable getaway.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HOT

Location

Guest Reviews

6.3
Based on 682 reviews
Cleanliness: 4.5
Service: 7.5
Location: 8.5
Room Quality: 6
Amenities: 6.5
Value for Money: 5
Food and Beverage: 4.5
Overall Experience: 7.9
J
JAMES • family_with_children • us
1
It was a horrible experience.
Pros:

Nothing

Cons:

The TV did not work.The refrigerator was all pros.The microwave did not work.The back door did not shut. And the staff walks up and down the hallways in the morning , knocking on the doors.

2026-10-19 • via Nuitee
J
Janet • family_with_children • us
10
2026-10-18 • via Nuitee
L
Lauren • couple • us
9
2026-10-12 • via Nuitee
W
Wilson • family_with_children • us
9
I was impressed by the place overall, could’ve used a tad more storage.
Pros:

I was very pleased with our stay. Room was clean, Staff was nice. I can’t complain at all about anything here.

Cons:

The pool was down but I understand things come up, overall very pleased.

2026-09-14 • via Nuitee
V
Vela • couple • us
5
Rooms were fine, other things, Ice, breakfast and tv could have worked right
Pros:

Location was great

Cons:

Breakfast, and having no ice available, tv didn't work right

2026-09-14 • via Nuitee
D
Dana • couple • us
10
2026-09-11 • via Nuitee
C
Carr • couple • us
8
Great
Pros:

The pool was awesome, faculty was awesome.

Cons:

Breakfast for sure

2026-09-10 • via Nuitee
S
Sullivan • solo_traveller • us
9
Pros:

The night manager was awesome,super nice an respectful

Cons:

Took my dirty towels and empty shampoo an didn't replace it

2026-09-08 • via Nuitee
P
pamela • solo_traveller • us
1
Pros:

Like it was clean and easy to get too

Cons:

The staff was very rude about my 2yr old Austic child being loud and was cussing us out of him trying yo make us leave bc the women under us was complaining butt it was onay for them yo go out back amd smoke there weed nothing got saod about that and the its 100 deposit that they didnt tell you about is bull crap

2026-09-01 • via Nuitee
D
Diamond • solo_traveller • za
8
Super 8 Hot Springs
Pros:

Staff super friendly. Room was beter than expected. Pool was great. Enjoyed the facility.

Cons:

Can't say. We will go back

2026-08-31 • via Nuitee
S
Sherri • solo_traveller • us
9
2026-08-29 • via Nuitee
D
Donna • couple • us
1
very bad
Pros:

It wasn't much of a breakfast and there was never enough milk are juice. I can't think of anything i liked about staying at this hotel except when we checked in the lady at the desk was very nice and very much a people person but she was the only one. The room was in need of a lot of repairs and there was mold and mildew. I would never stay there again nor would i ever recommend this hotel.

Cons:

same as above

2026-08-24 • via Nuitee
A
Audrey • solo_traveller • us
10
Pros:

Surprisingly nice place and very quiet. Room full equipped and super comfy bed

Cons:

Breakfast was meh

2026-08-19 • via Nuitee
S
Sullivan • solo_traveller • us
10
Pros:

The room was clean. An beds wear comfortable

Cons:

I had no complaints

2026-08-07 • via Nuitee
H
Honeycutt • family_with_children • us
2
Never will be back!
Pros:

The only thing I liked was that it was close to where I had to be.

Cons:

I didn’t like the mold in my bathtub I asked multiple times about and the dead bugs in there as well.

2026-08-06 • via Nuitee
L
Luis Enrique • family_with_children • us
10
2026-08-06 • via Nuitee
B
Brian • extended_group • us
10
Pros:

Was a good stay would stay again

2026-08-04 • via Nuitee
J
John • couple • us
1
Would like a refund
Pros:

Location

Cons:

Outdated and lack of comfort. Room temperature was too hot and wouldn’t cool off

2026-08-02 • via Nuitee
J
Javiar • couple • us
5
2026-07-25 • via Nuitee
D
david • couple • us
7
it was ok i my go back if thats all that open
Pros:

it was just ok

Cons:

had to have key card reset every day

2026-07-21 • via Nuitee