Super 8 by Wyndham Boise

If there was an option for ZERO stars that’s what this would be. This property was absolutely disgusting and if there were any other options available last night we would have gone else where but everywhere was full and figured it would be an ok hotel for over $130 a night and when checking in they were even double booked and worried our room wouldn’t be available…there were people outside sitting all over the parking lot. The hotel halls were NASTY. Looked as though they have never been cleaned and stunk. Then there’s the room… that was just disgusting and unhealthy there was no smoke detector, it had been taken out of the room and no there was no alternative or newer version. The windows didn’t even open more than an inch in case of emergency, then there’s the BLACK MOLD. all over the bathroom ceiling on the Mat in the shower that was clearly hiding the holes in the tub, the tub didn’t drain so it was nasty standing water, there was black mold on the walls in the room as well and the room was not vacuumed. I do not recommend this hotel at all, I had my husband and two little kids with me and had he not been with us I absolutely would rather have slept in my car in a gas station parking lot and felt safer than at this hotel.

Their computers were down and we couldn’t even check in. We had to find another hotel and everything was booked

I went to check in the guy had to go to the bathroom gave me my key and asked if I could come back and sign the paper work. I said sure no problem.
I went back about an hour later and he told me Im not ready for you and ran off. I waited for about 10 min and left because we where tired and hungry after a 8 hour drive. I saw the guy in the parking lot and he said come back tomorrow morning and we can finish the paper work. No problem weird but whatever.
Our room was so gross and dirty. Hair in the sink and shower...something white was all over the night stand very gross see pic. When I pulled the blankets down there was BLOOD on the bottom sheet. I was so tired I just pulled the top sheet over it and went to bed.
At 530 am I hear a knock on my door. I was so scared i didnt answer. I went back to sleep and woke up about 830 am.
I then got dressed and went to the front desk where there was a lady with long dark hair (white i think) and slightly over weight. I did not get her name. I explained to her what I had been through.
When I mentioned the knock on the door she said that was her. I was in disbelief that she thought it was ok to come knocking that early.
She basically told me we aren't going around in circles thay I can get my stuff and leave. She also deactivated my key card. I said wait we booke for 2 nights. She acted like she didnt even know. So she said they would refund me but would not give me no proof of the refund.
She said I had to wait for her to get approval. I went back to my room and it was then I found out my key was deactivated. Had to go back yo have it activated again and waited for her to call me about the refund.
Waited until almost check out time no call. So we packed up and I went to check out.
When i walked up the lady was talking to a bald man (only commenting on their looks due to not knowing their names) she said thats the one Im talking about.
He said I will get a refund for the second night.

Messed up my reservation then didn't get my refund

Asked for a top floor room in a quiet part of the motel and was given a middle floor room right next to a entryway stairway with a noisey door (even though there were rooms available on the top floor). Also had a noisey family in the room above with kids running and jumping off the beds as well as adults arguing until 3 in the morning.
The hallways smelled like a combination of sewage and a garbage dump.
The bathroom had stains everywhere you looked.
Bed had metal frame and springs sticking out of the corners of the mattress.

Very dirty, unhygienic, breakfast area has no options, staffs are not responsive. Worst experience

Cleanliness hallway and elevator

Laundry facilities were in disrepair.

Covered in trash refused to give me clean towel or an extra blanket or toilet paper

I reserved a 2 queen room, and was put into a one queen room. The room we ended up being put in was dirty, the bathroom floor was wet and dirty. The sink was wet and had a wet bar of soap on the back of the sink. I asked for a partial refund and was told that was not an option.

Double charged, issues with check in process, reservations mistakenly cancelled, called in the middle of the night to get a $50 incidental charge added to my room because it wasn’t done at check-in and was told I couldn’t stay unless I paid the $50 right now(1230am).
Almost double charged again because issues with booking.com payment. I stayed for four weeks total and would have stayed longer but too many issues.