Super 8 by Wyndham Billings

Hotels
•
Super 8
7.1 (1928 reviews)
5400 Southgate Drive , Billings , US

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly/helpful staff
Convenient location near restaurants/attractions
Warm/varied breakfast options
Easy check-in and access
Comfortable beds in several reviews
Good value for quick stays
Cons:
Frequent cleanliness issues (hair, garbage, dirty floors, towels in toilet)
Reports of bed bugs and smoking-smelling rooms
Broken in-room items (TVs, lamps, charging ports)
Noisy doors disturbing sleep
Reservation/payment/refund problems for some guests
Shortage of toiletries (shampoo) and missing small amenities (coffee pot)
Some rooms had poor layout (toilet position) or smelled
Inconsistent room quality between stays

Categories

Cleanliness
4.5
Multiple reviews report dirty rooms (hair, garbage left by prior guests), towel in toilet, stinky floor, and even alleged bed bugs — clear negative sentiment on cleanliness.
Service
8
Staff are frequently described as friendly and helpful (easy check-in, nice staff, attentive), though a few serious service failures (no refund, unresponsive on room issue) are noted.
Location
8.5
Location repeatedly called convenient with nearby restaurants and attractions; many guests found it well-situated for their needs.
Room Quality
6.5
Mixed comments: some found rooms comfortable and basicly adequate for road trips, while others reported smoky rooms, malfunctioning TVs/lamps, loud doors and issues with toilet layout.
Amenities
7.5
Breakfast amenities are frequently praised (warm/good breakfast), but in-room amenity problems (broken TV, lamp/charging ports, missing shampoo, no coffee pot) lower the score slightly.
Value for Money
7
Several guests called it good value and fitting for a quick stop; however, complaints about being charged for canceled reservations and variable room quality temper this.
Food and Beverage
8.5
Breakfast is repeatedly highlighted positively (warm, varied options, good selection), making F&B one of the stronger aspects in reviews.
Overall Experience
6.3
Overall sentiment is mixed: many enjoyed a simple, quiet, convenient stay with good breakfast and friendly staff, while cleanliness and some service/booking failures lowered overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:15

Property Description

Convenient Location and Amenities

The Super 8 Billings, conveniently located near I-90, offers free Wi-Fi throughout the hotel and an on-site fitness center. Parking is complimentary, and guests can enjoy the convenience of a 24-hour front desk. The hotel also provides facilities for guests with disabilities, ensuring a comfortable stay for all.

Cozy Rooms with Essential Amenities

Each room at the Super 8 Billings features cable TV, a microwave, and a refrigerator for added convenience. Guests can also make use of in-room coffee makers and hairdryers, providing all the essentials for a relaxing stay.

Nearby Attractions

Located just 5 miles from Billings Logan International Airport, the hotel is also in close proximity to Montana State University, ZooMontana, and Big Splash Water Park. With convenient access to these attractions, guests can make the most of their stay at the Super 8 Billings.

Book your stay at the Super 8 Billings for a comfortable and convenient lodging experience.

Important information:

Locals are not allowed to stay at the hotel (Billings, Laurel, and Lockwood).

Please note that pets will incur an additional charge of USD 25 per night, per pet.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BIL

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.1
Based on 1928 reviews
Cleanliness: 4.5
Service: 8
Location: 8.5
Room Quality: 6.5
Amenities: 7.5
Value for Money: 7
Food and Beverage: 8.5
Overall Experience: 6.3
J
Jennings • couple • us
10
The room was good, the staff was great, the location was good, and the warm breakfast was nice.
Pros:

The room was great, and the bed was comfortable, and it was nice to have a warm breakfast.

Cons:

The doors were loud when they closed so we could hear everyone’s doors closing at all hours.

2026-10-29 • via Nuitee
S
Shadel • family_with_children • us
10
2026-10-29 • via Nuitee
I
Isabella • couple • ca
7
Pros:

The staff were friendly and the breakfast had everything you would need

Cons:

The room wasn’t clean, garbage from the past guests, dirty toilet and hair in the bathroom wasn’t cleaned very well.

2026-10-28 • via Nuitee
S
Sandra • family_with_children • us
9
2026-10-27 • via Nuitee
T
Tony • couple • us
8
2026-10-27 • via Nuitee
G
Greg • couple • us
8
2026-10-27 • via Nuitee
S
SHUAI • solo_traveller • us
7
Pros:

I was on the first floor on the south end. The window of the room is at the level of the parking outside. It is a basic room for a roadtrip. I have nothing to complain about.

2026-10-26 • via Nuitee
D
Denise • solo_traveller • us
10
Friendly staff. Clean and quiet room.
Pros:

It was very convenient to the location were I was going.

2026-10-26 • via Nuitee
M
Maksym • solo_traveller • us
8
2026-10-24 • via Nuitee
V
Vernita • family_with_children • us
10
Pros:

Easy check in. Quiet at bedtime.

Cons:

Nothing

2026-10-23 • via Nuitee
B
Brandon • couple • us
10
2026-10-22 • via Nuitee
V
Victor • solo_traveller • us
8
2026-10-22 • via Nuitee
D
Dwight • couple • us
9
Pros:

Not very much choice.

2026-10-21 • via Nuitee
J
Javier • solo_traveller • us
1
Pros:

Bed bugs my back is all marked up I should have some money back

2026-10-21 • via Nuitee
T
Thames • family_with_children • us
4
Pros:

Staff was nice. Free breakfast was okay.

Cons:

There was a towel in my toilet upon entry. The last guest's cup of noodles was in the microwave. The TV channels didn't work, neither did a lamp/charging ports.

2026-10-19 • via Nuitee
W
Wyatt • solo_traveller • us
10
It was very relaxing and quiet.
Pros:

Great

Cons:

People were nice and everything was clean

2026-10-19 • via Nuitee
M
Mickolio • solo_traveller • us
10
Perfect frill less stay
Pros:

No frills and perfect, really. Breakfast was great.

Cons:

Bed Lil soft for our OLD backs but ok. Could have used a coffee pot.

2026-10-17 • via Nuitee
V
Vicki • solo_traveller • us
8
It met my needs and was clean which is extremely important.
Pros:

Room was clean. Staff were nice.

2026-10-17 • via Nuitee
R
Ron • couple • us
10
Pros:

Grest

Cons:

We were short of shampoo!!!

2026-10-16 • via Nuitee
V
Vanessa • solo_traveller • us
8
2026-10-15 • via Nuitee