Red Roof Inn Norfolk - Portsmouth

Hotels
Red Roof Inn
6 (428 reviews)
925 London Blvd , Portsmouth , us

Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean staff
Convenient location
Cons:
Unclean conditions
Maintenance issues

Categories

Cleanliness
4.71
Several reviews mentioned issues such as mold, smoke smell, and uncleanliness in rooms.
Service
7.68
General satisfaction with the staff despite some operational issues.
Location
6.22
Some reviews mentioned convenient access but also concerns about safety and a sketchy area.
Room Quality
5.17
Mixed sentiments; while some rooms were clean, many reported maintenance issues.
Amenities
5.7
Some complaints about missing ice machines and vending machine issues.
Value for Money
7.16
Many reviews mentioned that the price was reflective of the quality.
Food and Beverage
5.21
Breakfast option was missing, affecting overall satisfaction.
Overall Experience
6.18
General consensus that the experience was average, with significant room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:38

Property Description

Convenient Location
Located just 3 miles from central Norfolk, the Red Roof Inn Norfolk - Portsmouth offers easy access to popular attractions such as the Naval Shipyard Museum and NTelos Wireless Pavilion.

Comfortable Accommodations
Each guest room is equipped with a microwave, refrigerator, free Wi-Fi, and cable TV for a convenient stay. The simply-styled rooms with carpeted flooring and wood furnishings provide a cozy atmosphere for guests.

Nearby Dining and Entertainment
Guests can enjoy various dining options within walking distance, including the famous Roger Brown's Restaurant and Sports Bar. Additionally, the Virginia Sports Hall of Fame is just a 5-minute drive away for sports enthusiasts.

Book your stay at the Red Roof Inn Norfolk - Portsmouth for a convenient and comfortable experience.

Important information:

One well-behaved domestic pet (cat or dog) stays free. Pets must be declared upon check-in. Up to 2 pets are allowed per room. The second pet will incur an additional charge of USD 15 per night, not to exceed 7 nights, or a charge of USD 105 per pet per stay will be incurred. Pets must not exceed 36 kg. Please keep your pet on a leash when outside your room. Pets must never be left unattended in the guest room. When you walk your pet on the property, please be considerate and clean up after your pet. Service and emotional support animals are always welcome.

Guests aged 18 years with a military ID can check-in at the property.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORF

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    No special conditions apply for groups.

Location

Guest Reviews

6
Based on 428 reviews
Cleanliness: 4.71
Service: 7.68
Location: 6.22
Room Quality: 5.17
Amenities: 5.7
Value for Money: 7.16
Food and Beverage: 5.21
Overall Experience: 6.18
W
William Lowe solo_traveller us
5
Pros:

Bed was comfortable and A/C worked well. Close to Old Towne.

Cons:

Cleanliness of room, Double charged and had to spend too much time getting it fixed, NO grace for just a little late checkout. Broken chair in room. Just not good.

2026-07-25 via Nuitee
S
Stacye solo_traveller us
6
I would stay here again if I was headed to Portsmouth !!
Pros:

I had a very good experience at the Red Roof Inn in Portsmouth. The staff was excellent all the way around. The cleanliness factor was acceptable. The location was good.

Cons:

The cleanliness factor was acceptable but some areas needed attention.

2026-07-23 via Nuitee
T
Temaka Runner solo_traveller us
10
Pros:

Everything

Cons:

Everything

2026-07-20 via Nuitee
L
Leslie couple us
1
Would never stay there again
Pros:

Location

Cons:

Only one way to enter and exit. The one door to the hotel had no lock. Anyone could walk in.
Parking - small parking lot and anyone could park in it. We got the last parking space
No one was at the front desk
Room was dirty
The smoke detector had been removed
The AC did not cool the room
No place to hang out clothes
Refrigerator dirty
One trash can
The remote didn’t work for the television
The bed had the springs or bar coming up
Lamps were missing light bulbs and had no shades

2026-07-20 via Nuitee
J
Jessica couple us
3
I don’t think the surfaces have ever been cleaned
Pros:

Honestly, nothing.

Cons:

Parking was tight, it smelled like urine everywhere and the building is old and falling apart. Toilet didn’t flush right sink didn’t drain. Burn holes in the pillow cases, room stank. Everything was dirty. Like a layer of film. I had a panic attack and left at 5 am.

2026-07-19 via Nuitee
D
Delonda solo_traveller us
6
2026-07-17 via Nuitee
M
Monica solo_traveller us
9
2026-07-16 via Nuitee
L
Langdon solo_traveller us
5
2026-07-12 via Nuitee
K
Kelvin couple us
10
2026-07-12 via Nuitee
A
Arlene couple us
3
It was an experience I stayed there cause it was convenient to where I was going but never again
Pros:

Not sure I like anything

Cons:

The location, they give you2 towels 2 washcloths I checked the reviews before purchasing but when I arrived it was a big disappointment

2026-07-08 via Nuitee
W
William solo_traveller us
10
2026-07-07 via Nuitee
B
Brandon couple us
10
2026-07-06 via Nuitee
T
Tyler extended_group us
1
2026-07-05 via Nuitee
G
Gwenn solo_traveller us
9
2026-06-30 via Nuitee
K
keeon solo_traveller us
8
2026-06-30 via Nuitee
R
Roland couple us
7
2026-06-20 via Nuitee
L
Luis couple us
7
Good location
Pros:

Location is good

Cons:

Bathroom could have a little upgrade.

2026-06-18 via Nuitee
L
Latricia solo_traveller us
6
2026-06-15 via Nuitee
K
Karissa family_with_children us
5
I have stayed in better red roof inns
Pros:

No breakfast

Cons:

The way the room smelled. Better snacks in vending machine. Some staff need better customer services skills.

2026-06-15 via Nuitee
J
James family_with_children us
5
Cons:

None of the usual bathrooms amenities, no hair dryer

2026-06-14 via Nuitee