Garner Hotel Virginia Beach North by IHG

Hotels
Garner
7.8 (2215 reviews)
2604 Atlantic Ave , Virginia Beach , us

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Location
Clean rooms
Large rooms
Cons:
Poor service
Cleanliness issues
Limited breakfast variety

Categories

Cleanliness
7.03
There were cleanliness issues mentioned, including rashes and hair in the bed.
Service
7
Service was criticized heavily, particularly with the front desk management.
Location
9.04
Location is praised for being central and close to the beach.
Room Quality
7.99
Rooms were generally clean and spacious, but with mentioned issues.
Amenities
8.02
Amenities such as free coffee and large TVs were appreciated.
Value for Money
7.98
Mixed reviews on value; some felt it was a bit overpriced compared to the experience.
Food and Beverage
7.03
Breakfast received mixed feedback; some expected more variety.
Overall Experience
8.3
Overall mixed experiences; some enjoyed it despite the negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 07:09

Property Description

Prime Location near Beach and Boardwalk
Costa Azul Suites Virginia Beach by Red Collection is ideally situated just minutes away from the beach and boardwalk, offering easy access to a variety of shops, restaurants, and entertainment options. The Virginia Beach Convention Center is also conveniently close by, making it a perfect choice for both leisure and business travelers.

Comfortable Suites with Essential Amenities
Each suite at our hotel is thoughtfully equipped with modern conveniences such as a sofa, flat-screen TV, microwave, refrigerator, coffee maker, and a work desk. Guests can also enjoy amenities like a hair dryer, iron, and ironing board, ensuring a comfortable stay. For a touch of luxury, select rooms even boast a partial ocean view.

Relaxing Outdoor Pool and Convenient Facilities
Guests can unwind at the smoke-free property's outdoor pool or stay active at the fitness centre. Additional amenities include guest laundry facilities and a business centre. Plus, start your day right with our complimentary daily hot breakfast.

Ready to experience the perfect Virginia Beach getaway? Book your stay at Costa Azul Suites Virginia Beach today!

Important information:

You must show a valid photo ID and credit card upon check-in.

Minimum check-in age is 21 years or older. Those with a valid military ID can check in if 18 years of age or older.

Parking is limited to one parking space per room. Guest will be issued a tag with arrival and departure dates. The tag must be displayed in the car while parked on premises.

This property provides daily housekeeping for stays of 1–6 nights. Housekeeping is provided once a week for 7-night minimum stays.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORF

Location

Guest Reviews

7.8
Based on 2215 reviews
Cleanliness: 7.03
Service: 7
Location: 9.04
Room Quality: 7.99
Amenities: 8.02
Value for Money: 7.98
Food and Beverage: 7.03
Overall Experience: 8.3
K
Kelley extended_group us
10
Very relaxing
2026-08-25 via Nuitee
P
Patrick Lüdecke solo_traveller de
7
Pros:

Gute Lage, schnell am Strand und an der Promenade, gute Parkmöglichkeiten.

Cons:

Sehr feucht im Zimmer. Sehr hellhörig. Alles leicht in die Jahre gekommen und nicht mehr wirklich guter Standard. Trotzdem OK für die kurze Zeit, die wir da waren.

2026-08-24 via Nuitee
L
Lesly extended_group us
10
2026-08-24 via Nuitee
R
Rosalba family_with_children us
10
2026-08-23 via Nuitee
S
Shantal solo_traveller us
8
Pros:

I love they have pool and coffee 24/7

Cons:

I don't like the breakfast, was i little poor 😕

2026-08-22 via Nuitee
R
Renu family_with_children us
5
It's ok
Pros:

Closed to the beach

Cons:

Pool area is not to clean

2026-08-20 via Nuitee
C
Catherine solo_traveller us
10
2026-08-19 via Nuitee
K
Karla family_with_children us
6
Pros:

Staff was very friendly and breakfast was good, but I would suggest investing in a waffle machine and have more fruits for the kiddos. Everything was close the beach, stores, restaurants etc.

Cons:

The carpet was soooo dirty and smell bad. I had to pay separately for parking

2026-08-18 via Nuitee
M
Melissa solo_traveller us
10
So close to the beach, clean and friendly staff! Was perfect
Pros:

Everything

Cons:

Nothing

2026-08-18 via Nuitee
K
Karshyga solo_traveller us
3
Extremely Disappointing Stay
Pros:

Carpet in the room, location

Cons:

This has honestly been the worst hotel experience we have ever had. We are extremely disappointed with our stay.

One of the main reasons we chose this hotel was because it offered breakfast and a pool. Unfortunately, both were very disappointing. The breakfast was terrible, with almost no variety or choices. There are not enough tables for the number of guests, and there are long lines just to get breakfast. The pool is also very small and was another disappointment.

The windows in our room face directly into a wall, making the room feel extremely dark and unpleasant. There is also a bad smell in the room, and it seems like there may be a laundry or utility/maintenance area underneath us.

The water in the bathtub drains very poorly. We reported this issue and specifically asked for someone to come and fix the drain, but unfortunately, no one ever came. This is especially frustrating because we gave the hotel an opportunity to resolve the problem, but nothing was done.

Another major inconvenience is the elevator situation. There is only one elevator for such a large building, which is completely inadequate for the number of guests. There are constantly lines and long waits just to use the elevator.

On top of all of this, parking has to be paid for separately, while many other hotels provide free parking for their guests.

Overall, this has been an extremely disappointing and frustrating experience. The room, breakfast, pool, elevator situation, maintenance, and overall level of service are nowhere near what we expected when we booked this hotel. We definitely do not feel that the experience matches the price we paid.

Unfortunately, we will never stay at this hotel again and would not recommend it to others.

2026-08-17 via Nuitee
J
Jesse solo_traveller us
10
Pros:

Close to the beach, clean, friendly staff

2026-08-17 via Nuitee
H
Henry family_with_children us
9
2026-08-16 via Nuitee
N
Naheed family_with_children us
6
Near ocean, clean but not memorable
Pros:

Clean and near ocean

Cons:

Very small bathroom, breakfast ok, and partial view was terrible as shown in my picture

2026-08-15 via Nuitee
G
Gilbert solo_traveller us
9
2026-08-13 via Nuitee
C
Christena solo_traveller us
7
Pros:

Location, cleanliness, pool

Cons:

The sleep sofa wasn’t usable and made it awkward for my grandson to sleep with a family member

2026-08-13 via Nuitee
J
Jessica family_with_children us
7
Small pool but had
Pros:

Location and price

Cons:

1 elevator and rooms aren’t big enough also they don’t have suites

2026-08-13 via Nuitee
K
Kelly family_with_children us
9
2026-08-13 via Nuitee
B
Bao family_with_children us
7
2026-08-13 via Nuitee
R
RACHEL solo_traveller us
6
2026-08-12 via Nuitee
W
Wendy family_with_children us
10
Pros:

Location and so clean

Cons:

Nothing

2026-08-11 via Nuitee