Syracuse Inn

Hotels
5.5 (311 reviews)
6620 Old Collamer Road , East Syracuse , US
+1 315-433-2347

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
Heating
Family rooms
Laundry
Fax/photocopying

Review Highlights

Pros:
Clean beds
Friendly staff
Affordable rates
Cons:
Cleanliness issues
Bugs reported
Limited amenities

Categories

Cleanliness
3.96
Multiple reviews mentioned cleanliness positively, though some noted issues like bugs and odors.
Service
6.93
Most reviews praised the friendliness and helpfulness of the staff.
Location
5.97
The location received mixed sentiments; some found it convenient while others didn’t.
Room Quality
5.92
Rooms were generally comfortable, but some complaints were raised regarding cleanliness.
Amenities
5.45
Lacked basic amenities, but some guests appreciated the laundry facilities.
Value for Money
4.91
Perceived as lower quality for the price, especially concerning cleanliness issues.
Food and Beverage
5.46
No specific food or beverage service mentioned, hence standard expectations.
Overall Experience
5.43
Overall mixed experiences with both commendations and grievances.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 13:15

Property Description

Convenient Location
Situated just off Interstate 90, our East Syracuse hotel provides easy access for travelers. Syracuse Hancock International Airport is a short 9 miles away, ensuring a hassle-free journey for guests.

Comfortable Accommodations
Each guest room at the Syracuse Inn offers convenience and comfort with amenities such as a microwave, refrigerator, and cable TV. The en suite bathroom and work desk add extra convenience for a relaxing stay.

On-Site Services
Guests can take advantage of the on-site laundry services and 24-hour reception with fax and copy services. Our dedication to guest satisfaction is evident in every service we offer.

Ready to experience comfort and convenience at Syracuse Inn? Book your stay now!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note, upon check-in a deposit for incidentals is required.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SYR

Location

Guest Reviews

5.5
Based on 311 reviews
Cleanliness: 3.96
Service: 6.93
Location: 5.97
Room Quality: 5.92
Amenities: 5.45
Value for Money: 4.91
Food and Beverage: 5.46
Overall Experience: 5.43
L
Lynette • family_with_children • us
1
2026-09-11 • via Nuitee
R
Rose • family_with_children • us
1
WE COULDN'T STAY WITH ROACHES!
Pros:

Nothing

Cons:

I couldn't even set my bags down. We walked into the room and there were roaches crawling. We immediately left the hotel and found different accommodations. The desk clerk was very nice, we showed him the pics we took of the bugs, so he understood why we were leaving, and said he'd call the exterminator, and have the place sprayed.

2026-09-10 • via Nuitee
C
Carol • family_with_children • us
5
Pros:

Staff friendly and helpful.

Cons:

Needs updating. No kleenex. Towels are very thin didn't dry over night

2026-09-08 • via Nuitee
Y
Young • solo_traveller • us
8
Pros:

Very friendly and informative staff! Easy to get to!Was in a room very close to office and entrance, made it much easier and convenient for myself and my wife to get to the parking lot from our room!

Cons:

When you have to replace the toilet , a higher one would help , we older generation!

2026-09-05 • via Nuitee
J
Jeanine • couple • us
5
2026-08-31 • via Nuitee
A
Alex • couple • us
4
Cheap and close to the fairgrounds.
Pros:

Close to the fair grounds

Cons:

Couch was dirty, tv was cracked down the center of the screen, bed sheets were damp probably from most recent wash

2026-08-31 • via Nuitee
A
Anthony • solo_traveller • us
2
Do not recommend this place to anyone
Cons:

No breakfast - place smelled like mold - common areas are dirty - stained pillow cases and towels

2026-08-22 • via Nuitee
M
mommymiagee • solo_traveller • us
10
Highly recommended
Pros:

Comfort. Friendly staff. Quiet. Hotel. Clean rooms. Beds are comfortable

Cons:

Not a thing

2026-08-21 • via Nuitee
D
Dany • family_with_children • il
5
Pros:

Clean room and shower

Cons:

A very simple room.

2026-08-14 • via Nuitee
C
Cathleen B • solo_traveller • us
10
2026-08-11 • via Nuitee
J
Jennifer • couple • us
5
What we paid for this room should have been maybe $75.
Pros:

Close to concert

Cons:

Smelled musty. Bathroom floor was dirty. Staff walked into our room at 10:55am saying time to check out.

2026-08-03 • via Nuitee
S
Sangrawee • extended_group • us
6
คุ้มราคา
Pros:

เงียบสงบ

Cons:

ตู้เย็นไม่เย็น ไม่มีอาหารเช้า สบู่ก้อนเล็กมาก

2026-08-03 • via Nuitee
N
Natasha • solo_traveller • ca
3
Would not stay again
Pros:

Close to the airport

Cons:

Bathroom and bed linens had previously guests hair all over
Dirty cloth was left over shower curtain rod

2026-08-02 • via Nuitee
B
Brant • solo_traveller • us
7
For the price I will stay again
Pros:

Price and it was pretty much quiet

Cons:

Lot of suspicious activity during the day but got quiet after 10pm

2026-07-25 • via Nuitee
E
Erin • family_with_children • us
8
For the price, it was better than I expected
Pros:

The place was clean and comfortable and the staff was very friendly. For the price we paid it was better than we expected.

Cons:

A little shabby but it was nicer than other places I have stayed in with similar prices.

2026-07-22 • via Nuitee
V
Veronica • family_with_children • us
1
2026-07-20 • via Nuitee
S
Scott • extended_group • ca
1
Never going back
Cons:

Floor was wet and spongy below air conditioner, bathroom door didn’t close properly, smoke detector was dismantled

2026-07-19 • via Nuitee
D
Doug • couple • us
8
2026-07-18 • via Nuitee
B
BARIS • solo_traveller • tr
3
2026-07-13 • via Nuitee
M
Michael • couple • us
1
2026-07-13 • via Nuitee