Syracuse Inn

Hotels
5.5 (287 reviews)
6620 Old Collamer Road , East Syracuse , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Air conditioning
Family rooms
Fax/photocopying
Free wired internet
Offsite parking discounted rates available
Internet access

Review Highlights

Pros:
Clean beds
Friendly staff
Affordable rates
Cons:
Cleanliness issues
Bugs reported
Limited amenities

Categories

Cleanliness
3.96
Multiple reviews mentioned cleanliness positively, though some noted issues like bugs and odors.
Service
6.93
Most reviews praised the friendliness and helpfulness of the staff.
Location
5.97
The location received mixed sentiments; some found it convenient while others didn’t.
Room Quality
5.92
Rooms were generally comfortable, but some complaints were raised regarding cleanliness.
Amenities
5.45
Lacked basic amenities, but some guests appreciated the laundry facilities.
Value for Money
4.91
Perceived as lower quality for the price, especially concerning cleanliness issues.
Food and Beverage
5.46
No specific food or beverage service mentioned, hence standard expectations.
Overall Experience
5.43
Overall mixed experiences with both commendations and grievances.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 13:15

Property Description

Convenient Location
Situated just off Interstate 90, our East Syracuse hotel provides easy access for travelers. Syracuse Hancock International Airport is a short 9 miles away, ensuring a hassle-free journey for guests.

Comfortable Accommodations
Each guest room at the Syracuse Inn offers convenience and comfort with amenities such as a microwave, refrigerator, and cable TV. The en suite bathroom and work desk add extra convenience for a relaxing stay.

On-Site Services
Guests can take advantage of the on-site laundry services and 24-hour reception with fax and copy services. Our dedication to guest satisfaction is evident in every service we offer.

Ready to experience comfort and convenience at Syracuse Inn? Book your stay now!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note, upon check-in a deposit for incidentals is required.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 PM
Airport code: SYR

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 10 years old stay for free when using an existing bed.
    Children from 11 years old to 17 years old stay for US$10 per person per night when using an existing bed.
    People no matter the age stay for US$15 per person per stay when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

5.5
Based on 287 reviews
Cleanliness: 3.96
Service: 6.93
Location: 5.97
Room Quality: 5.92
Amenities: 5.45
Value for Money: 4.91
Food and Beverage: 5.46
Overall Experience: 5.43
C
CONGYU • solo_traveller • ca
8
2026-05-21 • via Nuitee
R
Rob Gravelle • solo_traveller • ca
7
It was nice. I would definitely stay there again.
Pros:

The room was decent. It was clean, comfortable, and quiet. I enjoyed walking around the area. I ate at the Ruby Tuesday across the street, which was really good!

Cons:

I could only get one channel on the TV - disney. No biggie; I played games on my phone to pass the time.

2026-05-19 • via Nuitee
M
Maytee • extended_group • pr
1
Pros:

El alojamiento estaba cerca de lugares de necesitad.

Cons:

La habitación sucia, ningún mantenimiento. No cambiaron ni las toallas. Pedíamos toallas limpias y no las brindaban. No me gustó el lugar para nada. No lo recomendaría.

2026-05-12 • via Nuitee
W
Wanda • solo_traveller • us
9
it was good
Pros:

price was great but I don’t like extra doors in my room an the shower could have been clean

Cons:

the shower was nasty

2026-05-12 • via Nuitee
N
Nicholas • couple • us
5
2026-05-11 • via Nuitee
D
Dylan • solo_traveller • us
1
Vomit covered couch and broken television
Pros:

There was nothing to like about the establishment...

Cons:

I didn't like that there was Vomit all over the furniture and my television didn't work and they had no other rooms to offer me !!!

2026-05-11 • via Nuitee
G
Gregory • couple • us
1
2026-05-11 • via Nuitee
N
Nermer • solo_traveller • us
1
Pros:

Nada

Cons:

Nada

2026-05-11 • via Nuitee
F
Farah • family_with_children • us
1
the hotel was very bad
Pros:

nothing the hotel need to be closed down for renovations.

Cons:

the whole place and all the noise

2026-05-11 • via Nuitee
M
Martinez • family_with_children • us
6
Pros:

Check in

Cons:

The bathroom door

2026-05-09 • via Nuitee
J
Jan • family_with_children • us
7
I got what I paid for
Pros:

The price was great. But you get what you pay for

Cons:

Could have been cleanier. The beds seemed clean but shower was yucky

2026-05-06 • via Nuitee
M
mommymiagee • solo_traveller • us
10
2026-04-29 • via Nuitee
E
Eugenio Luis • family_with_children • ar
6
Pros:

La atencion

Cons:

Nada

2026-04-29 • via Nuitee
V
Victoria Kumba Sworh • solo_traveller • us
4
2026-04-28 • via Nuitee
S
Sheala • couple • us
1
Disgusting
Pros:

Not clean at all so gross floors were caving in staff was so rude dirty sheets and to top it off when we left I saw a bed bug on my blanket! So disgusting and the bed was so horrible

Cons:

Everything

2026-04-28 • via Nuitee
W
Westfall • solo_traveller • us
9
Happy please
Pros:

Friendly people

Cons:

No breakfast

2026-04-28 • via Nuitee
E
Elena • solo_traveller • us
1
2026-04-26 • via Nuitee
M
mommymiagee • solo_traveller • us
10
Pros:

Quiet. Comfortable. Staff is. Very friendly and accommodating. Price is well worth it. Clean.

Cons:

People that do not have handicap tags parking in handicap parking.

2026-04-22 • via Nuitee
W
William • solo_traveller • us
1
Not gonna happen again
Pros:

Check out was easy

Cons:

I paid full price for a room that I wasn't able to get to till 5am and had to check out at 11am and it smelled funny like wet dog and the bed was covered in hair

2026-04-21 • via Nuitee
M
mommymiagee • solo_traveller • us
10
2026-04-16 • via Nuitee