Syracuse Inn

Hotels
5.5 (311 reviews)
6620 Old Collamer Road , East Syracuse , US
+1 315-433-2347

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
Heating
Family rooms
Laundry
Fax/photocopying

Review Highlights

Pros:
Clean beds
Friendly staff
Affordable rates
Cons:
Cleanliness issues
Bugs reported
Limited amenities

Categories

Cleanliness
3.96
Multiple reviews mentioned cleanliness positively, though some noted issues like bugs and odors.
Service
6.93
Most reviews praised the friendliness and helpfulness of the staff.
Location
5.97
The location received mixed sentiments; some found it convenient while others didn’t.
Room Quality
5.92
Rooms were generally comfortable, but some complaints were raised regarding cleanliness.
Amenities
5.45
Lacked basic amenities, but some guests appreciated the laundry facilities.
Value for Money
4.91
Perceived as lower quality for the price, especially concerning cleanliness issues.
Food and Beverage
5.46
No specific food or beverage service mentioned, hence standard expectations.
Overall Experience
5.43
Overall mixed experiences with both commendations and grievances.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 13:15

Property Description

Convenient Location
Situated just off Interstate 90, our East Syracuse hotel provides easy access for travelers. Syracuse Hancock International Airport is a short 9 miles away, ensuring a hassle-free journey for guests.

Comfortable Accommodations
Each guest room at the Syracuse Inn offers convenience and comfort with amenities such as a microwave, refrigerator, and cable TV. The en suite bathroom and work desk add extra convenience for a relaxing stay.

On-Site Services
Guests can take advantage of the on-site laundry services and 24-hour reception with fax and copy services. Our dedication to guest satisfaction is evident in every service we offer.

Ready to experience comfort and convenience at Syracuse Inn? Book your stay now!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note, upon check-in a deposit for incidentals is required.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SYR

Location

Guest Reviews

5.5
Based on 311 reviews
Cleanliness: 3.96
Service: 6.93
Location: 5.97
Room Quality: 5.92
Amenities: 5.45
Value for Money: 4.91
Food and Beverage: 5.46
Overall Experience: 5.43
G
Greene • couple • us
7
The overall price, location and the facility was fair enough to stay for a weekend getaway.
Pros:

The location was good, it wasn't too far from the arena where we went. Didn't get a chance to have breakfast but the overall stay was decent.

Cons:

The fixtures were a little off with my room door. The door seems like the hinges needed to be tightened up.

2026-10-29 • via Nuitee
D
Dawn • couple • us
1
Gross
Pros:

The place was very dirty. Old linens. Floor was uneven. Rusty shelves in the bathroom. The door was taped together. Cleaning people were asking to use my outlets to vacuum the hall way rug. The best home was gross. Burn holes in the covers. I paid $165 for this room before taxes. I should have only paid $50 for this room. It was gross

Cons:

See above paragraph

2026-10-22 • via Nuitee
L
Laurie • family_with_children • us
1
It was so disgusting we picked up our bags and left.
Pros:

This was the worst.

Cons:

The property had a bad odor throughout. The room was filthy. The bathroom wasn’t clean. The linens weren’t clean. The smell in the room was terrible. The bathroom wasn’t clean. There was smeared blood on the lamp shade and what looked like excrement smeared on the carpet.

2026-10-19 • via Nuitee
W
William • couple • us
4
It was a place to sleep and shower
Pros:

Location

Cons:

Very poor condition. Door would not lock.

2026-10-19 • via Nuitee
T
Tammy • couple • us
1
It was parents weekend so this was the only place we could get a room close to the airport for a flight the next day. W
Pros:

Nothing

Cons:

The toilet seat was broken, hanging by only 1 hinge sitting sideways on the toilet. The towel rack was literally pulled out of the wall and hanging by the threads of the screws. The towels had hair and fuzzies all over them. The mattresses were as old and as uncomfortable as the building. The smoke alarm wires were hanging out of the ceiling, smoke alarm in dresser. Floors were dirty in room. In the bathroom where they put the soap was a cutout in the wall, maybe where old switches used to be, was a rusty box. We said don’t touch it unless you’ve had your tetanus shot. The outlet in the bathroom didn’t work, no hairdryer. Thank goodness we brought our own. The sink had no stopper so if you dropped rings or anything they were gone. The only plus was hot water.

2026-10-18 • via Nuitee
M
Muhammad • extended_group • us
2
2026-10-18 • via Nuitee
L
Lynette • family_with_children • us
1
2026-09-11 • via Nuitee
R
Rose • family_with_children • us
1
WE COULDN'T STAY WITH ROACHES!
Pros:

Nothing

Cons:

I couldn't even set my bags down. We walked into the room and there were roaches crawling. We immediately left the hotel and found different accommodations. The desk clerk was very nice, we showed him the pics we took of the bugs, so he understood why we were leaving, and said he'd call the exterminator, and have the place sprayed.

2026-09-10 • via Nuitee
C
Carol • family_with_children • us
5
Pros:

Staff friendly and helpful.

Cons:

Needs updating. No kleenex. Towels are very thin didn't dry over night

2026-09-08 • via Nuitee
Y
Young • solo_traveller • us
8
Pros:

Very friendly and informative staff! Easy to get to!Was in a room very close to office and entrance, made it much easier and convenient for myself and my wife to get to the parking lot from our room!

Cons:

When you have to replace the toilet , a higher one would help , we older generation!

2026-09-05 • via Nuitee
A
Alex • couple • us
4
Cheap and close to the fairgrounds.
Pros:

Close to the fair grounds

Cons:

Couch was dirty, tv was cracked down the center of the screen, bed sheets were damp probably from most recent wash

2026-08-31 • via Nuitee
J
Jeanine • couple • us
5
2026-08-31 • via Nuitee
A
Anthony • solo_traveller • us
2
Do not recommend this place to anyone
Cons:

No breakfast - place smelled like mold - common areas are dirty - stained pillow cases and towels

2026-08-22 • via Nuitee
M
mommymiagee • solo_traveller • us
10
Highly recommended
Pros:

Comfort. Friendly staff. Quiet. Hotel. Clean rooms. Beds are comfortable

Cons:

Not a thing

2026-08-21 • via Nuitee
D
Dany • family_with_children • il
5
Pros:

Clean room and shower

Cons:

A very simple room.

2026-08-14 • via Nuitee
C
Cathleen B • solo_traveller • us
10
2026-08-11 • via Nuitee
S
Sangrawee • extended_group • us
6
คุ้มราคา
Pros:

เงียบสงบ

Cons:

ตู้เย็นไม่เย็น ไม่มีอาหารเช้า สบู่ก้อนเล็กมาก

2026-08-03 • via Nuitee
J
Jennifer • couple • us
5
What we paid for this room should have been maybe $75.
Pros:

Close to concert

Cons:

Smelled musty. Bathroom floor was dirty. Staff walked into our room at 10:55am saying time to check out.

2026-08-03 • via Nuitee
N
Natasha • solo_traveller • ca
3
Would not stay again
Pros:

Close to the airport

Cons:

Bathroom and bed linens had previously guests hair all over
Dirty cloth was left over shower curtain rod

2026-08-02 • via Nuitee
B
Brant • solo_traveller • us
7
For the price I will stay again
Pros:

Price and it was pretty much quiet

Cons:

Lot of suspicious activity during the day but got quiet after 10pm

2026-07-25 • via Nuitee