Clarion Pointe Indianapolis Airport

Hotels
Clarion
7.3 (405 reviews)
6015 Gateway Drive , Plainfield , us

Children allowed

Facilities

Free beach shuttle
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Clean and newly renovated rooms
Good breakfast
Cons:
Dirty facilities
Poor front desk service
Overpriced for the quality

Categories

Cleanliness
6.55
Multiple reviews mentioned dirty rooms, including dirty bathrooms and cockroaches.
Service
7.55
While some guests had issues with front desk staff, others found them friendly and accessible.
Location
7.55
The location is close to the airport, which is praised in several reviews.
Room Quality
7.05
Newly renovated rooms were noted, but some reviews mentioned discomfort with bedding and cleanliness.
Amenities
7.05
Breakfast quality received praise, while some amenities like wake-up calls and proper window shades were lacking.
Value for Money
7.05
Some guests felt the hotel was overpriced for the quality provided.
Food and Beverage
8.05
Overall, guests enjoyed the breakfast, describing it well-stocked and complimentary.
Overall Experience
7.55
Mixed feelings overall, with some guests stating they would not return due to cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 22:41

Property Description

Welcome to Clarion Pointe Indianapolis Airport, where convenience meets comfort.

Convenient Airport Shuttle and Free WiFi: Enjoy stress-free travel with our daily airport shuttle service and stay connected with complimentary WiFi throughout your stay.

Meeting Room and Indoor Pool: Whether you're here for business or leisure, take advantage of our meeting room and unwind in our indoor pool for a relaxing stay.

Nearby Attractions and Ample Parking: Explore Indianapolis Zoo and Children's Museum just a short drive away. Plus, with our truck and bus parking facilities, parking is the least of your worries.

Book your stay at Clarion Pointe Indianapolis Airport now for a seamless and enjoyable experience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: IND

Property Policies

  • Internet

    Wired internet is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not needed) and charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children ages 17 and older are allowed.
    Children 17 years old stay for US$10 per person per stay when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.3
Based on 405 reviews
Cleanliness: 6.55
Service: 7.55
Location: 7.55
Room Quality: 7.05
Amenities: 7.05
Value for Money: 7.05
Food and Beverage: 8.05
Overall Experience: 7.55
J
James couple us
4
2026-05-22 via Nuitee
H
Houle couple us
7
2026-05-21 via Nuitee
M
Michael Janann couple us
3
Tv didn’t work…someone had to come “fix”it. The hairdryer continually fell off the wall. The beds weren’t comfortable. T
2026-05-17 via Nuitee
S
Seyi couple us
9
Survey is too long
Pros:

Survey is too long

Cons:

Survey is too long

2026-05-14 via Nuitee
C
Carolyn solo_traveller us
8
The staff were very nice and made me feel comfortable.
Pros:

I didn't eat breakfast.

Cons:

Could have had mote towels

2026-05-14 via Nuitee
J
James solo_traveller us
10
2026-05-11 via Nuitee
E
Ellie couple us
8
2026-05-07 via Nuitee
M
Marler couple us
10
2026-05-03 via Nuitee
C
Cynthia couple us
8
2026-04-29 via Nuitee
L
Laurie couple us
7
2026-04-24 via Nuitee
K
ktaylor solo_traveller us
7
Pros:

Room was clean, and the staff was nice. Good breakfast.

Cons:

Pool was closed for maintenance

2026-04-24 via Nuitee
D
Dan couple us
7
2026-04-24 via Nuitee
B
Blake family_with_children us
6
Our floor smelled like pot. You can tell it wasn’t the cleanest.
Cons:

It was dirty and run down. The hallway to our room smelled like pot

2026-04-21 via Nuitee
K
Karol solo_traveller us
2
Pros:

The rooms were nice

Cons:

I booked this hotel for the pool. It was closed. Nothing on their website about it being closed, otherwise I would’ve gone elsewhere.

2026-04-18 via Nuitee
V
Vicky family_with_children us
10
2026-04-18 via Nuitee
E
Eddie couple us
2
Would not recommend
Pros:

Front staff at check-in was good.

Cons:

Room reeked of weed .. bathtub some brown water in it like the sewer had backed up, in it.. toilet was disgusting... and all the tables chairs and couch we're all tore up the sticky

2026-04-18 via Nuitee
T
Traci couple us
6
2026-04-15 via Nuitee
M
Mckenzie couple us
10
2026-04-13 via Nuitee
T
Tilvon solo_traveller us
9
Pros:

The location was perfect. Breakfast was included. The airport shuttle. The indoor pool was warm. The staff was friendly and pleasant. Very clean hotel

Cons:

My room was not cleaned during my 4 day stay due to staff issues, although the trash was emptied and the towels were changed everyday.

2026-04-10 via Nuitee
S
SierraWoodard_7815 family_with_children us
1
Won't book again, even if it was free
Pros:

There is nothing to be added here. What appears to be a nice hotel from the pictures is nothing close to that. If you ever see your hotel room (good luck) I'm sure it would be as unappealing as the lobby was. Also the pool was closed for maintenance and nothing is mentioned about this when booking. Hotels know that many people book for the purpose of a pool, if the pool is closed, that should be mentioned.

Cons:

Waited 20 minutes with my family (spouse, 10 year old, and 3 year old) just to check in (this never happened). There was a woman waiting at the desk when we first walked in who had been there for a while already. The pool was closed (which hadn't previously been mentioned to me), the lobby did not look well maintained, and there were no staff onsite at all. After waiting and waiting we finally decided to cancel and book another hotel just across the road. When we got there to check in we were informed that they end up with a lot of people who originally booked at this hotel, at theirs, because the only employee working the desk also shuttles back and forth to the airport himself and doesn't leave any signage for patrons to know whats going on or when he will be back. This is extremely unprofessional and will continue to cost this hotel many paying customers.

2026-04-10 via Nuitee