SureStay by Best Western Albuquerque East I-40

Hotels
SureStay Hotel by Best Western
7.7 (889 reviews)
450 Paisano St Ne , Albuquerque , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Fax/photocopying
Facilities for disabled guests
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Comfortable beds
Clean rooms
Good location for some
Helpful staff
Cons:
Dirty rooms
Lack of cleanliness
Unpleasant location
Poor amenities and facilities

Categories

Cleanliness
6.78
The reviews indicate issues with cleanliness, as guests mentioned the rooms being dirty and needing repairs.
Service
8.75
Mixed feedback on service; some reviews highlight friendly staff while others note unwelcoming interactions.
Location
6.29
Frequent mentions of the questionable safety of the area and the skuzzy surroundings contributed to a low score.
Room Quality
7.74
Reviews indicate that while beds were comfortable, many rooms had poor conditions like insufficient water pressure and issues with appliances.
Amenities
7.77
Amenities were lacking as guests pointed out insufficient outlets, small room sizes, and missing features like fridges.
Value for Money
8.73
Some guests felt the pricing was fair considering the overall experience, despite the mentioned issues.
Food and Beverage
7.28
Reviews indicated breakfast was unsatisfactory with limited options and quality complaints.
Overall Experience
8.25
Overall experience was mixed; good aspects were highlighted, but significant issues noted by many reviewers.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 08:25

Property Description

Convenient Location and Amenities
Located in Albuquerque, Quality Inn Albuquerque East I-40 Juan Tabo Exit offers a fitness center, 24-hour front desk, and free WiFi. Close to Cliff's Amusement Park and the Albuquerque Convention Center, this 2-star hotel is ideal for both leisure and business travelers.

Comfortable Rooms
The hotel provides cozy rooms equipped with a flat-screen TV and a private bathroom with a shower and hairdryer. Perfect for unwinding after a busy day exploring the city or attending meetings.

Family-Friendly Environment
With family rooms available, Quality Inn Albuquerque East I-40 Juan Tabo Exit ensures a comfortable stay for guests traveling with loved ones. Enjoy a hassle-free and pleasant experience during your visit to Albuquerque.

Book your stay now at Quality Inn Albuquerque East I-40 Juan Tabo Exit for a memorable and relaxing experience.

Important information:

The minimum age to make a reservation at this property is 21 years of age. Pets are allowed for a nonrefundable fee per pet per night. Contact the property for more information regarding fees.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ABQ

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.7
Based on 889 reviews
Cleanliness: 6.78
Service: 8.75
Location: 6.29
Room Quality: 7.74
Amenities: 7.77
Value for Money: 8.73
Food and Beverage: 7.28
Overall Experience: 8.25
E
Enrique solo_traveller us
7
Needs improvement
Cons:

Noisy and loud bathroom fan! Decibel close to harmful.

2026-05-28 via Nuitee
M
Martha C extended_group us
8
2026-05-27 via Nuitee
D
David solo_traveller us
7
Cons:

Getting dated. Could use a face lift.

2026-05-24 via Nuitee
R
Richard couple us
10
2026-05-23 via Nuitee
L
Linda extended_group us
9
We will stay here again.
Pros:

Quiet and comfortable

Cons:

No TV

2026-05-22 via Nuitee
D
Douglas couple us
3
I won't plan to stay here again. There are other, better options for the price.
Pros:

Breakfast was very good. Morning staff was very helpful and friendly. Room was clean. Parking was convenient. Despite being next to the interstate the room was quiet, probably due to dead end street.

Cons:

Only one small, uncomfortable chair in the room with King bed and 2 people. Only one night stand, no place to put my book or other night time needs, water glass, etc. Limited outlets to plug in device chargers, including hearing aid charger.

2026-05-21 via Nuitee
R
Raylene couple us
9
Good motel for the money, with comfortable beds and pillows.
Pros:

The location was right off I-40, then around the corner, so it was convenient. The beds and pillows were comfortable. There's an elevator in the center of the building. The room was quiet all night, even though it was near the busy freeway. The staff were all very friendly and helpful. The room was clean. There was a tv with cable service (very few options except for a lot of shopping channels). Shampoo and body wash, and a bar of soap, were provided.

Cons:

The breakfast was so-so (make your own waffles, sugary syrup, orange juice, caffeine coffee, milk, half-half packets, sugary cereal, scrambled egg omlets with processed cheese inside, and sugary yogurt). No real vegetarian and/or healthy options. No mirror behind the sink mirror so one can see the back of their hair.

2026-05-21 via Nuitee
I
Isidro extended_group gb
10
It was very good and pleasant.
Pros:

I did not have breakfast

2026-05-21 via Nuitee
R
Rivera couple us
3
2026-05-20 via Nuitee
K
Kirstine extended_group au
6
Pros:

The gym was a great addition. The price was reasonable.

Cons:

The staff were short but efficient.

2026-05-17 via Nuitee
N
nancyandmax solo_traveller us
10
Pros:

Location and staff.

Cons:

Nothing

2026-05-16 via Nuitee
B
Barbara solo_traveller us
7
Pros:

It was on the east side of Albuquerque which is where I wanted to be.

Cons:

The carpeting in the room needed to be cleaned.

2026-05-14 via Nuitee
C
Cherise extended_group us
7
2026-05-13 via Nuitee
J
Julie couple us
6
It was ok don’t think I’ll be back.
Pros:

The property itself is clean

Cons:

There were some sketchy characters in the parking lot most of the night and our AC unit was soooooo noisy

2026-05-10 via Nuitee
M
Madalin couple ro
9
2026-05-10 via Nuitee
L
Laurie couple us
10
2026-05-08 via Nuitee
C
Coriz couple us
10
It was a nice vacation
Pros:

Quiet

Cons:

None

2026-05-03 via Nuitee
L
Len couple us
5
I'd stay again
Pros:

Pet friendly. Good access.

Cons:

Needed some more remodeling and breakfast wasn't all that

2026-05-01 via Nuitee
S
Soledad couple us
9
It was okay,
Pros:

Dog friendly, clean, easy access to stores etc

Cons:

Bed was uncomfortable, our tv didn’t work no cable, WiFi was super slow. Dog feces all over facility no bags provided no space for dogs to poop. Check in woman didn’t tell us about amenities or times didn’t tell me about the dog charge, or how much deposit would be just charged my card! Didn’t tell us about breakfast at all but told other guests and we over heard hours being told to others. Not very friendly when checking us in Latina woman rude not informative

2026-04-27 via Nuitee
B
B couple us
7
2026-04-24 via Nuitee