SureStay by Best Western Albuquerque East I-40

Hotels
SureStay Hotel by Best Western
7.7 (927 reviews)
450 Paisano St Ne , Albuquerque , us

Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Comfortable beds
Clean rooms
Good location for some
Helpful staff
Cons:
Dirty rooms
Lack of cleanliness
Unpleasant location
Poor amenities and facilities

Categories

Cleanliness
6.78
The reviews indicate issues with cleanliness, as guests mentioned the rooms being dirty and needing repairs.
Service
8.75
Mixed feedback on service; some reviews highlight friendly staff while others note unwelcoming interactions.
Location
6.29
Frequent mentions of the questionable safety of the area and the skuzzy surroundings contributed to a low score.
Room Quality
7.74
Reviews indicate that while beds were comfortable, many rooms had poor conditions like insufficient water pressure and issues with appliances.
Amenities
7.77
Amenities were lacking as guests pointed out insufficient outlets, small room sizes, and missing features like fridges.
Value for Money
8.73
Some guests felt the pricing was fair considering the overall experience, despite the mentioned issues.
Food and Beverage
7.28
Reviews indicated breakfast was unsatisfactory with limited options and quality complaints.
Overall Experience
8.25
Overall experience was mixed; good aspects were highlighted, but significant issues noted by many reviewers.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 08:25

Property Description

Convenient Location and Amenities
Located in Albuquerque, Quality Inn Albuquerque East I-40 Juan Tabo Exit offers a fitness center, 24-hour front desk, and free WiFi. Close to Cliff's Amusement Park and the Albuquerque Convention Center, this 2-star hotel is ideal for both leisure and business travelers.

Comfortable Rooms
The hotel provides cozy rooms equipped with a flat-screen TV and a private bathroom with a shower and hairdryer. Perfect for unwinding after a busy day exploring the city or attending meetings.

Family-Friendly Environment
With family rooms available, Quality Inn Albuquerque East I-40 Juan Tabo Exit ensures a comfortable stay for guests traveling with loved ones. Enjoy a hassle-free and pleasant experience during your visit to Albuquerque.

Book your stay now at Quality Inn Albuquerque East I-40 Juan Tabo Exit for a memorable and relaxing experience.

Important information:

The minimum age to make a reservation at this property is 21 years of age. Pets are allowed for a nonrefundable fee per pet per night. Contact the property for more information regarding fees.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ABQ

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.7
Based on 927 reviews
Cleanliness: 6.78
Service: 8.75
Location: 6.29
Room Quality: 7.74
Amenities: 7.77
Value for Money: 8.73
Food and Beverage: 7.28
Overall Experience: 8.25
T
theresa solo_traveller us
9
Pros:

The staff was very friendly and gave us very good service

Cons:

Nothing. Room was clean and air conditioner did not smell

2026-07-24 via Nuitee
N
Nidia couple us
9
Pros:

It was super good! We like it! It was old and cozy!

Cons:

The breakfast options weren’t a lot, but it was okay

2026-07-24 via Nuitee
L
Ludovicus couple nl
6
Teleurstellend.
Pros:

Locatie was goed. Inrichting was goed. Ontbijt was prima (behalve koffie, die smaakte naar vanille).

Cons:

We kregen een kamer toegewezen en de airco deed het niet. Kan gebeuren. Vervolgens moesten we 2x vragen om ernaar te laten kijken. Omdat we ondertussen de stad in gingen, hoorden we later of het opgelost was. Blijkbaar niet. We kregen een nieuwe kamer. Niet op dezelfde etage, maar in een heel ander blok. Dus weer alles inpakken, alle trappen op en af. Daar zit ik natuurlijk niet op te wachten. In de nieuwe kamer zaten mieren. Dus weer terug naar de receptie. Geen sorry, medeleven of compensatie. De nieuwe kamer was een stuk kleiner dan de eerste twee, maar ik had geen zin meer om weer terug te gaan. Ik vind het een teleurstellende situatie. Dat iets niet naar behoren is kan gebeuren, maar de oplossing kan het uiteindelijk tot een goed einde brengen. Ook bij het uitchecken was er nauwelijks aandacht voor ons. De man was zelfs erg nors en onvriendelijk.

Bovendien: het zwembad is beschamend klein, de koffie bij het ontbijt is niet lekker en de gym is zeer minimalistisch. Al met al een teleurstellend verblijf waar we niet naar terug zouden willen voor het bedrag dat we betaald hebben.

2026-07-23 via Nuitee
F
Farrukh couple us
8
I recommend to other people
Pros:

Location and price and breakfast was awesome

2026-07-22 via Nuitee
N
Nohely couple us
9
2026-07-21 via Nuitee
A
Abender solo_traveller us
8
2026-07-20 via Nuitee
I
Isidro extended_group us
9
I was good.
Pros:

The location and the welcoming process.

Cons:

I can think of anything.

2026-07-20 via Nuitee
R
Robert couple us
7
It was very pleasant except for the overnight attendant
Pros:

Clean good location

Cons:

24/7 fresh brewed coffee wasn’t 24/7. Both nights I went to the lobby and coffee dispensers were not there. Staff at the front desk was not there either. When she finally did come to the desk. She seemed put off by my request for coffee.

2026-07-19 via Nuitee
K
Kyle solo_traveller us
10
Pros:

Rooms were excellent price was excellent

2026-07-19 via Nuitee
R
Robert couple us
7
2026-07-19 via Nuitee
R
Romina S. solo_traveller us
8
Pros:

We stopped by on our travels and it's nice the hotel is conveniently located off the highway. There's an Olive Garden right across the street. The parking lot was pretty well lit (mostly outfront, not sure how it was in the back of the building). The area seemed okay, but we had no issues. Comfortable beds, clean room.

Cons:

The room was a bit smaller than expected, there was a sink right at the entrance, with no vanity space. The bedroom had only one night stand. The AC in the room was not turned on so the room was a bit warm when we got there. It took a bit for it to cool off. The knob that turns the shower on was leaking water causing poor pressure, you had to pull it harder to get the pressure going. Found a couple of ants in the room. But other than that the room was clean overall, the sheets and the towels.

2026-07-19 via Nuitee
D
Darrell couple us
8
Clean well kept hotel
Pros:

Friendly check-in staff. Clean room

Cons:

Breakfast was late opening. Egg omelettes were cold.
Location a little difficult to find.

2026-07-18 via Nuitee
D
Dipesh solo_traveller us
8
Front desk great
Pros:

Cleanliness

Cons:

Breakfast

2026-07-17 via Nuitee
W
Wayne couple us
9
2026-07-17 via Nuitee
C
Crystal solo_traveller us
9
Good Family Stay!
Pros:

Room was very spacious! Comfy & Clean. The staff were very friendly even at 11pm and early 5am.

Cons:

Bathroom was a bit small but it was only an overnight stay.

2026-07-17 via Nuitee
J
Jim solo_traveller us
10
Pit stop on I-40
Pros:

Convenient

Cons:

All good

2026-07-15 via Nuitee
K
Kim solo_traveller us
7
Pros:

Clean and comfortable, very quiet, good black out curtains.

Cons:

The area around the hotel is sketchy, but hotel is secure and well lit

2026-07-11 via Nuitee
B
Barbara couple us
10
2026-07-10 via Nuitee
C
Cheryl couple us
8
2026-07-08 via Nuitee
J
Jose solo_traveller us
8
2026-07-07 via Nuitee