Rodeway Inn & Suites near Outlet Mall - Asheville

Hotels
•
Rodeway Inn
6.4 (232 reviews)
9 Wedgefield Drive , Asheville , US
+1 828-670-8800

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Pets allowed
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Central location, close to attractions
Friendly/helpful daytime staff (several mentions)
Good price point for some guests
Easy access/parking in back (some reports)
Some guests enjoyed the shower and found the hotel accommodating
Cons:
Rooms frequently dirty: stained sheets, cigarette smell, pet/food debris, burns
Unresponsive or inconsistent front desk service at times (long waits, rude staff)
Room quality issues: leaking showers, rough sheets, noisy, faulty windows/AC
No breakfast or limited F&B options
No housekeeping during longer stays and trash not emptied
Maintenance problems and missing amenities (no iron, occasional missing soap)

Categories

Cleanliness
2.3
Repeated complaints about dirty rooms: stained sheets and towels, cigarette smell in rooms and from AC, dog food and burns on bedding, rooms not cleaned during multi-day stays—overall clearly poor cleanliness.
Service
8.6
Mixed but often positive: multiple guests praised friendly, helpful daytime staff and quick check-in on occasions; however there are notable service lapses (night staff indifferent, long waits at desk, unresponsive on Booking messages and front desk not helpful at times).
Location
9.5
Consistently cited as a strong point: central, close to many attractions and easy access, multiple guests mentioned location positively.
Room Quality
3.9
Room issues reported frequently: leaking showers, rough/stained sheets, very dirty carpets, faulty window/AC, noisy nights and general poor room condition.
Amenities
5.4
Amenities are limited or inconsistent: several mentions of no breakfast, no iron, sometimes missing soap, small parking; a few positives (decent shower) but overall average at best.
Value for Money
7.7
Mixed impressions: some guests called the price point excellent and felt it was good value given location; others had refund disputes or felt the condition did not match expectations.
Food and Beverage
5.8
Food/beverage options are minimal—one guest explicitly noted there was no breakfast; otherwise little mention of F&B offerings, so service is below average but not uniformly criticized.
Overall Experience
8
Overall sentiment is mixed but leans slightly positive for many due to location and some helpful staff; however serious cleanliness and room-quality problems lowered satisfaction for others, producing a varied overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:14

Property Description

Luxurious Accommodations

The Rodeway Inn & Suites At Biltmore Square offers a convenient location near the Blue Ridge Parkway, providing easy access to local attractions like the Biltmore Estate and Biltmore Village. The hotel boasts comfortable guest rooms equipped with modern amenities such as microwaves, refrigerators, and pillow-top mattresses, ensuring a pleasant stay for all guests.

Convenient Facilities

Guests can enjoy complimentary perks including free coffee, wireless high-speed Internet, and parking. Business travelers will appreciate the on-site business center with copy and fax services. The hotel also features guest laundry facilities, making it ideal for both leisure and business travelers.

Pet-Friendly Environment

With pet-friendly accommodations available, the Rodeway Inn & Suites At Biltmore Square welcomes furry companions for a small fee. Whether you're exploring the nearby attractions or simply relaxing in your well-equipped room, this hotel offers a comfortable and accommodating stay for all guests.

Book your stay now and experience the perfect blend of convenience and comfort at the Rodeway Inn & Suites At Biltmore Square.

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GSP

Location

Guest Reviews

6.4
Based on 232 reviews
Cleanliness: 2.3
Service: 8.6
Location: 9.5
Room Quality: 3.9
Amenities: 5.4
Value for Money: 7.7
Food and Beverage: 5.8
Overall Experience: 8
M
Mario • solo_traveller • de
2
Wenn es sein muss kann man hier mal schlafen. Wiederkommen würde ich aufkeinenfall.
Pros:

Die Lage des Hotels war für meine Zwecke sehr Zentral. Das Personal am Empfang war immer freundlich.

Cons:

Das Zimmer war dreckig und hat gestunken. Das Fenster war ebenfalls sehr dreckig und konnte nicht geöffnet werden ohne das es raus gefallen ist. Die Dusche war undicht.
Die Bettdecke sowie das Bettlacken hatte Brandflecken und waren nicht sauber. Das Zimmer würde bei einem Aufenthalt von 8 Tagen nicht gereinigt. Der Müll wurde ebenfalls nicht geleert.
Ich warte bis heute noch auf die Rechnung. Die Unterkunft antwortet garnicht auf Booking Nachrichten. Weder von mir. noch von Booking selbst.

2026-10-26 • via Nuitee
T
Terry • family_with_children • us
3
Cons:

No help front desk

2026-10-26 • via Nuitee
T
Ted • couple • us
9
2026-10-26 • via Nuitee
T
Tara • couple • us
10
2026-10-22 • via Nuitee
C
Connie • couple • us
1
terrible because of lodging experience.
Pros:

nothing. the place was disgusting

Cons:

dirty changed our room the next day and made us wait a whole day with no ac and a nasty room they moved us from a suite to a regular room and would not refund the difference in money worst stay ever I'm no longer even using booking because of how bad my experience was.

2026-10-17 • via Nuitee
L
Larry • couple • us
1
Worst stay I have ever had.
Cons:

Walked in from parking lot and smell was terrible. Carpets were very dirty. Very noisy all night. Sheets were very rough with little nubs all over.

2026-10-13 • via Nuitee
A
Autumn • couple • us
4
It was decent.
Pros:

It was close to a lot of things and there was a really sweet lady there Saturday and Sunday during the day time that was friendly and helpful. The guy that was there Friday evening had an attitude and then we waited for about 30 minutes for someone to come to the desk this morning.

Cons:

The building itself had a a weird smell that was mixed with the smell of cigarettes and dog. Some things weren’t the cleanest. Night shift front desk guy looked like he could care less to be there and the guy that came in Monday morning wasn’t nowhere to be seen for about 30 minutes to an hour.

2026-10-13 • via Nuitee
V
Verdino • solo_traveller • us
4
Shift confusion.
Pros:

Staff was great checking me in with my last minute reservation.

Cons:

I asked if I could pay more for a late check out at 2pm and was told it would be free the night before and to call in the morning between 8/9 am.
The next morning the room phone stayed busy and was told I could have an extra 30 minutes and that was it.
Wasn't going to complain about No soap in bathroom (had shampoo and bodywash), toilet was running so had to flick the flapper down. No iron. Didnt need these things but was annoyed enough to mention it after expecting to check out at 2.

2026-09-14 • via Nuitee
N
Nicholas • solo_traveller • us
10
Really solid
Pros:

Hotel was very clean. The staff was friendly. The price point was excellent. The location was excellent very accommodating.

Cons:

I have no complaintS

2026-09-09 • via Nuitee
C
Connor • couple • us
1
Never again
Cons:

Dog food scattered around room and cigarette burns in beds. Rooms smelled horrible and had to fight for a refund

2026-09-08 • via Nuitee
B
Bones • solo_traveller • us
8
2026-09-07 • via Nuitee
D
David • extended_group • us
8
Overall was good, will be back. Surprisingly nice shower.
Pros:

Location and staff were great, only issue was check in was delayed 45 minutes due to cleaning of room. But was a big deal.

Cons:

Delayed check in.

2026-09-07 • via Nuitee
P
Pamela • couple • us
3
Disappointed we stay at the other rodeway in town and never have an issue.
Pros:

The location

Cons:

Most of the staff were rude or just walked away when you asked a question. The sheets for the second bed had stains on them , the left used bottles are shower gel for us to use. The chair had to be cleaned by us before we could sit in it.

2026-09-04 • via Nuitee
J
Jerry • couple • us
7
2026-08-07 • via Nuitee
D
Danielle • solo_traveller • us
10
I enjoyed my stay! The staff are absolutely amazing and kind! I didn’t feel rushed or unwelcome!
Pros:

Easy access, easy to find rooms:)

Cons:

Parking lot is a tad small but there’s more parking in the back:)

2026-08-03 • via Nuitee
K
Kacie • couple • us
1
2026-07-25 • via Nuitee
J
Jader • couple • us
6
2026-07-24 • via Nuitee
J
Jader • couple • us
6
2026-07-24 • via Nuitee
B
Bryan • solo_traveller • us
3
No maintenance and all sheets and towels are dirty or stained
Cons:

Its a dump

2026-07-15 • via Nuitee
J
Jones • solo_traveller • us
4
Pros:

Nothing

Cons:

Every time I cut my air conditioner on all I smell was cigarette smoke

2026-07-14 • via Nuitee