Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Excellent location
Good room quality
Friendly staff
Cons:
Issues with cleanliness
Inconsistent service
Food quality issues

Categories

Cleanliness
8.03
Some reviews indicated issues with maintenance and cleanliness, notably the shower not working and dirty carpets.
Service
8.5
Service quality varies; some guests mentioned polite staff, but others reported unresponsive service during critical times.
Location
9.54
Multiple reviews noted the excellent location, close to various attractions and transport.
Room Quality
8.49
Room quality was generally praised, though there were some issues with showers and maintenance.
Amenities
9.02
Amenities received positive feedback, especially regarding breakfast variety and convenience.
Value for Money
8.98
Good value highlighted in many reviews, particularly for the location and room quality.
Food and Beverage
8.03
Mixed reviews on food quality; breakfast quality fluctuated based on occupancy.
Overall Experience
9
Overall experience was rated highly by many, despite some significant issues reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:20

Property Description

Convenient Location
Situated in the heart of Sao Paulo, Novotel is just a block away from Anhangabau or Republica Metro Station, offering easy access to the city's attractions.

Modern Amenities
Enjoy complimentary WiFi, two restaurants serving international cuisine, a well-equipped fitness center, and reduced mobility facilities for added convenience during your stay.

Nearby Attractions
Explore the vibrant nightlife of Sao Paulo with popular bars and restaurants within walking distance. Plus, iconic landmarks like Municipal Theatre and Renaut Theatre are just a short drive away.

Experience the best of Sao Paulo at Novotel Jaraguá. Book your stay now for a memorable trip!

Important information:

Please note that guests traveling with pets weighing up to 45 kilos, must present valid vaccination documents for the animal. Please send a request to the property in advance and wait for confirmation.

Please note that minors under 18 must be accompanied by their parents and present an official ID. If only one parent is present with the minor, the absent parent must provide written authorization. If the companion is not a parent, please present a notarized authorization signed by both parents.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GRU

Location

Guest Reviews

8.7
Based on 4717 reviews
Cleanliness: 8.03
Service: 8.5
Location: 9.54
Room Quality: 8.49
Amenities: 9.02
Value for Money: 8.98
Food and Beverage: 8.03
Overall Experience: 9
A
Adeilson William • solo_traveller • br
9
2026-11-07 • via Nuitee
A
Andres • solo_traveller • ar
9
Pros:

+

Cons:

-

2026-11-07 • via Nuitee
A
Afranio • couple • br
5
Quase perdi casamento por problemas com portas em 2 apartamentos
Pros:

Quarto eh limpo e amplo mas pelo preço nada alem do esperado

Cons:

Funcionarios foram muito ineficientes na tarefa de abrir a porta!
Um jogava a culpa no outro, tinhamos um casamento em 1 hora e, mesmo chegando 1 hora apos horario do checkin e sem filas, demoraram quase 45 minutos para abrir as portas dos apartamentos. Um hotel que recebe hospedes nao deveria ter tamanha dificuldade em lidar com um problema tao simples

2026-11-06 • via Nuitee
R
Renato • couple • br
9
Pros:

O café da manhã é bem variado, tive um bom atendimento por parte da equipe de funcionários, o apartamento é bem espaçoso e a localização do hotel é fantástica perto de vários bares e restaurantes icônicos de São Paulo.

Cons:

Travesseiros precisam ser trocados e piso do box do banheiro está soltando.

2026-11-06 • via Nuitee
J
Josenildo • solo_traveller • br
5
Para não voltar.
Pros:

Da limpeza.

Cons:

Mau atendimento na recepção. Toalhas velhas, gastas. Travesseiros com enchimento gasto. Café da manhã ruim. Num dos dias em que tentei tomar café nem havia onde sentar.

2026-11-06 • via Nuitee
J
Josué • solo_traveller • br
10
Pros:

Atendimento dos funcionários é excelente. Todos, sem exceção, foram muito prestativos conosco .

2026-11-05 • via Nuitee
G
Geraldo • couple • br
8
Pros:

Já fiquei no Nacional Inn Jaraguá várias vezes e devo retornar por ter um excelente custo/benefício. Além da localização (muito boa para passeios, acesso ao metro, comércio, restaurantes, bares etc), a equipe de funcionários (recepção, restaurante, camareira, porteiro) é bastante prestativa, educada e atenciosa. O café da manhã é excelente, com enorme variedade de opções e todas bastante saborosas. Quarto e banheiro são amplos e bastante confortáveis. Muitas tomadas disponíveis, cama muito confortável, ducha do chuveiro deliciosa e espaço para trabalho ótimo.

Cons:

Iluminação podia ser mais clara (sei que iluminação indireta e fraca é a linha seguida por arquitetos para ambientes ficarem mais aconchegantes, mas quem tem dificuldade de vista com pouca claridade, como eu, prefere praticidade ao conforto).

2026-11-05 • via Nuitee
R
Ricardo • couple • br
9
2026-11-05 • via Nuitee
R
Rowczenio • couple • gb
7
2026-11-05 • via Nuitee
T
Taina • couple • fr
8
2026-11-04 • via Nuitee
M
Marco Antonio • couple • cr
10
Pros:

Buena atención del personal.

Cons:

Que es un poco peligroso a los alrededores.

2026-11-04 • via Nuitee
V
Vanessa • solo_traveller • br
10
Foi ótima
Pros:

Localização
Café da manhã
Tamanho do ap

2026-11-04 • via Nuitee
R
Ricardo • family_with_children • br
10
Agradável
Pros:

Quarto espaçoso, tudo limpo e organizado.
Cama confortável.
Café da manhã muito bom, diversificado.

Cons:

Sem críticas.

2026-11-04 • via Nuitee
F
fabio • couple • br
10
2026-11-03 • via Nuitee
M
Mariana • extended_group • br
10
2026-11-03 • via Nuitee
A
Alexander • couple • us
10
2026-11-03 • via Nuitee
P
Pereira • couple • br
10
Maravilhosa
Pros:

Gostamos de tudo

Cons:

Nenhuma reclamação

2026-11-03 • via Nuitee
H
Himle • family_with_children • br
8
2026-11-03 • via Nuitee
A
Ana Flavia • extended_group • br
10
Pros:

Cafe da manha excelente

2026-11-03 • via Nuitee
F
Flavio • solo_traveller • br
7
2026-11-03 • via Nuitee