Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Excellent location
Good room quality
Friendly staff
Cons:
Issues with cleanliness
Inconsistent service
Food quality issues

Categories

Cleanliness
8.03
Some reviews indicated issues with maintenance and cleanliness, notably the shower not working and dirty carpets.
Service
8.5
Service quality varies; some guests mentioned polite staff, but others reported unresponsive service during critical times.
Location
9.54
Multiple reviews noted the excellent location, close to various attractions and transport.
Room Quality
8.49
Room quality was generally praised, though there were some issues with showers and maintenance.
Amenities
9.02
Amenities received positive feedback, especially regarding breakfast variety and convenience.
Value for Money
8.98
Good value highlighted in many reviews, particularly for the location and room quality.
Food and Beverage
8.03
Mixed reviews on food quality; breakfast quality fluctuated based on occupancy.
Overall Experience
9
Overall experience was rated highly by many, despite some significant issues reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:20

Property Description

Convenient Location
Situated in the heart of Sao Paulo, Novotel is just a block away from Anhangabau or Republica Metro Station, offering easy access to the city's attractions.

Modern Amenities
Enjoy complimentary WiFi, two restaurants serving international cuisine, a well-equipped fitness center, and reduced mobility facilities for added convenience during your stay.

Nearby Attractions
Explore the vibrant nightlife of Sao Paulo with popular bars and restaurants within walking distance. Plus, iconic landmarks like Municipal Theatre and Renaut Theatre are just a short drive away.

Experience the best of Sao Paulo at Novotel Jaraguá. Book your stay now for a memorable trip!

Important information:

Please note that guests traveling with pets weighing up to 45 kilos, must present valid vaccination documents for the animal. Please send a request to the property in advance and wait for confirmation.

Please note that minors under 18 must be accompanied by their parents and present an official ID. If only one parent is present with the minor, the absent parent must provide written authorization. If the companion is not a parent, please present a notarized authorization signed by both parents.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GRU

Location

Guest Reviews

8.7
Based on 4717 reviews
Cleanliness: 8.03
Service: 8.5
Location: 9.54
Room Quality: 8.49
Amenities: 9.02
Value for Money: 8.98
Food and Beverage: 8.03
Overall Experience: 9
H
HELBO • solo_traveller • br
8
No mais tudo foi muito bom
Pros:

A localização é excelente, tranquila e relativamente perto de centro comerciais.

Cons:

Tive problema com a temperatura da agua pela manhã. Oscilou bastante entre quente e fria

2026-09-19 • via Nuitee
A
Aristóteles • solo_traveller • br
10
Sempre uma excelente escolha!
Pros:

Agradei e confortável.

Cons:

Sem problemas.

2026-09-19 • via Nuitee
V
Valdir • couple • gb
8
Very convenient location and great breakfast
Pros:

Convince

Cons:

N/A

2026-09-18 • via Nuitee
V
Valdir • couple • gb
8
Very easy plus the breakfast was excellent
Pros:

It’s very conveniently located

Cons:

Some rooms are dated and sometimes there are problems with the plumbing and electrical system for changing phones etc

2026-09-18 • via Nuitee
V
Valdir • solo_traveller • gb
9
2026-09-18 • via Nuitee
S
sandra cristina • family_with_children • br
10
2026-09-18 • via Nuitee
E
Ewerton mattos • solo_traveller • br
8
2026-09-17 • via Nuitee
N
Nelson • couple • br
10
TRANQUILA, CONFOERTAVEL , BEM LOICALIZADO
Pros:

café da MANHA EXELENTE, OTIMA LOCALIZAÇÃO.

2026-09-17 • via Nuitee
R
Ribeiro • extended_group • br
10
Pros:

Conforto e profissionalismo

2026-09-17 • via Nuitee
T
Tatiana • solo_traveller • br
10
2026-09-17 • via Nuitee
M
MCretton • solo_traveller • br
9
Ótimo hotel
Pros:

Restaurante do hotel muito bom.
Espaço físico do quarto.
Localização.
Ducha maravilhosa.
Banheiro espaçoso.
Comodidade pra pegar táxi.
Horário check out 12h.
Lobby do hotel, cômodo e confortável.

Cons:

Falta um cobertor, manta ou edredon mais poderoso para o frio que faz na cidade. Faltou.
O bar Clovis, quase nunca está funcionando pra um café ou drink. Espaco bom e desperdiçado.

2026-09-16 • via Nuitee
E
Erika • extended_group • br
10
2026-09-16 • via Nuitee
M
Matheus • family_with_children • br
8
Ótima estada
Pros:

- Limpeza;
- Organização;
- Café da manhã;
- Localização.

Cons:

- Berço disponibilizado para o bebê sem colchão, algo básico que faltou na hospedagem;
- Quarto 2602 próximo ao fosso do elevador, causando muito ruído quando do funcionamento dos mesmos;
- Elevadores necessitando de manutenção, por várias vezes quebrando.

2026-09-15 • via Nuitee
P
Patricia • solo_traveller • br
9
2026-09-15 • via Nuitee
F
Fulvio • couple • br
10
2026-09-15 • via Nuitee
V
Victoria • solo_traveller • br
9
2026-09-15 • via Nuitee
L
Lloyd Vicente • solo_traveller • br
10
2026-09-14 • via Nuitee
G
Gilson • family_with_children • br
10
Pros:

Cafe da manhã muito bem servido e variado. Staff do hotel simpáticos. Quarto bem grande, chuveiro ótimo.

Cons:

Quando entrei no hotel parecia haver um cheiro de mofo. A noite nao é tao quieto, mas nao atrapalhou o sono.

2026-09-14 • via Nuitee
I
Izaias • family_with_children • br
6
Atendimento dos funcionários em especial dos recepcionistas horrível
Pros:

Tudo de acordo

Cons:

Tudo de acordo

2026-09-14 • via Nuitee
F
FRANCISCO • solo_traveller • br
9
2026-09-14 • via Nuitee