Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Excellent location
Good room quality
Friendly staff
Cons:
Issues with cleanliness
Inconsistent service
Food quality issues

Categories

Cleanliness
8.03
Some reviews indicated issues with maintenance and cleanliness, notably the shower not working and dirty carpets.
Service
8.5
Service quality varies; some guests mentioned polite staff, but others reported unresponsive service during critical times.
Location
9.54
Multiple reviews noted the excellent location, close to various attractions and transport.
Room Quality
8.49
Room quality was generally praised, though there were some issues with showers and maintenance.
Amenities
9.02
Amenities received positive feedback, especially regarding breakfast variety and convenience.
Value for Money
8.98
Good value highlighted in many reviews, particularly for the location and room quality.
Food and Beverage
8.03
Mixed reviews on food quality; breakfast quality fluctuated based on occupancy.
Overall Experience
9
Overall experience was rated highly by many, despite some significant issues reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:20

Property Description

Convenient Location
Situated in the heart of Sao Paulo, Novotel is just a block away from Anhangabau or Republica Metro Station, offering easy access to the city's attractions.

Modern Amenities
Enjoy complimentary WiFi, two restaurants serving international cuisine, a well-equipped fitness center, and reduced mobility facilities for added convenience during your stay.

Nearby Attractions
Explore the vibrant nightlife of Sao Paulo with popular bars and restaurants within walking distance. Plus, iconic landmarks like Municipal Theatre and Renaut Theatre are just a short drive away.

Experience the best of Sao Paulo at Novotel Jaraguá. Book your stay now for a memorable trip!

Important information:

Please note that guests traveling with pets weighing up to 45 kilos, must present valid vaccination documents for the animal. Please send a request to the property in advance and wait for confirmation.

Please note that minors under 18 must be accompanied by their parents and present an official ID. If only one parent is present with the minor, the absent parent must provide written authorization. If the companion is not a parent, please present a notarized authorization signed by both parents.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GRU

Location

Guest Reviews

8.7
Based on 4659 reviews
Cleanliness: 8.03
Service: 8.5
Location: 9.54
Room Quality: 8.49
Amenities: 9.02
Value for Money: 8.98
Food and Beverage: 8.03
Overall Experience: 9
H
Hevelins • solo_traveller • br
4
2026-08-23 • via Nuitee
G
Geraldo • couple • br
8
Pros:

Localização, café da manhã, atendimento dos funcionários, espaço dos quartos e dos banheiros, ducha do chuveiro.

Cons:

Iluminação do quarto, falta de tomadas na cabeceira da cama, travesseiros muito finos.

2026-08-22 • via Nuitee
E
Enrique • solo_traveller • cl
10
2026-08-22 • via Nuitee
N
Nunes • couple • br
10
2026-08-21 • via Nuitee
N
Nathalia lima • solo_traveller • br
10
Pros:

Hotel todo é maravilho. Quarto bem espaçoso, camas confortáveis. E o principal é o atendimento. Meu lugar favorito foi o bar do clovis, atendimento excelente do bar man Victor.

Cons:

Nada a reclamar

2026-08-21 • via Nuitee
P
Patrizia • solo_traveller • it
7
Va bene x 2 gg
Pros:

Tranquillità

Cons:

Posizione

2026-08-20 • via Nuitee
L
Luís Felipe • extended_group • br
7
2026-08-20 • via Nuitee
J
João • solo_traveller • br
7
Pros:

Funcionários atenciosos e localização ótima

Cons:

Café da manhã decepcionante. Tudo frio, uns pães péssimos. Tomei um café preto e fui embora

2026-08-20 • via Nuitee
A
Ana Paula • extended_group • br
10
Vale muito a pena!
Pros:

Atendimento sensacional, tanto na recepção, dos rapazes que levam a malas, quem nos auxiliou foi o Elias e foi muito simpático. No café da manhã, que é incrível, o Fernando fez até chá de gengibre pra mim porque eu estava resfriada.

2026-08-20 • via Nuitee
S
Sabina Alejandra • couple • br
9
Excelente
Pros:

Acomodações confortáveis, completas, tudo funcionando, cama confortável.

2026-08-20 • via Nuitee
P
Polliana • solo_traveller • br
10
2026-08-20 • via Nuitee
D
Diego • solo_traveller • br
10
2026-08-19 • via Nuitee
S
Sousa • solo_traveller • br
10
2026-08-19 • via Nuitee
M
Milton • family_with_children • br
9
2026-08-18 • via Nuitee
P
PAULO NASCIMENTO • solo_traveller • br
9
Foram estadias agradáveis.
Pros:

O hotel oferece variadas opções de apartamentos, indistintamente, são confortáveis, espaçosas e limpas. A equipe é cordial, educada e solícita, o empreendimento oferece opções de lazer tem academia, restaurante, bar, teatro. O mesmo está bem localizado próximo a diversas atrações turísticas, metrô, bons restaurantes, etc.

Cons:

Nada.

2026-08-18 • via Nuitee
S
SANGUINETTI FUENTEALBA • couple • cl
7
Las instalaciones muy antiguas, pero buen desayuno
Pros:

El desayuno fue lo mejor

Cons:

Las Intalaciones muy antiguas y mal cuidadas

2026-08-18 • via Nuitee
S
sergio luiz • couple • br
9
2026-08-18 • via Nuitee
A
Aharon • solo_traveller • br
9
2026-08-18 • via Nuitee
J
Jefferson • couple • br
10
2026-08-18 • via Nuitee
A
Ana • solo_traveller • br
9
2026-08-18 • via Nuitee