Rose Garden Inn - San Jose Airport

Hotels
6 (560 reviews)
1860 The Alameda , San Jose , us
+1 669-230-5785

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Clean room
Good location
Friendly staff
Cons:
Dirty facilities
Service issues
Old furniture and broken amenities

Categories

Cleanliness
4.46
Multiple reviews indicate dirty rooms and unclean facilities, including issues such as bed bugs.
Service
6.93
Service issues were noted, but some reviews mentioned helpful staff.
Location
7.47
Positive mentions of the location being good, but overshadowed by other complaints.
Room Quality
5.42
Complaints about old furniture and broken amenities, impacting overall comfort.
Amenities
5.45
Missing expected amenities, but some positive aspects noted regarding room features.
Value for Money
5.41
Average perceived value based on mixed reviews related to service and cleanliness.
Food and Beverage
6.46
No specific mention, assumed standard quality for this hotel tier.
Overall Experience
6.43
Mixed feedback with several severe complaints, impacting the overall sentiment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 01:14

Property Description

Convenient Location

Located just 1.6 km from Mineta San Jose International Airport, Hotel Rose Garden offers easy access for travelers. Situated near major attractions, guests can explore the city with ease.

Comfortable Accommodations

Each room is equipped with modern amenities including free WiFi, flat-screen cable TV, microwave, and fridge. Guests can enjoy a comfortable stay with plush towels and complimentary toiletries provided.

Dining Experience

Indulge in a culinary experience at Mango’s Mexican Restaurant, located on-site. Open daily from 10:00 to 21:00, guests can savor delicious meals and cocktails without having to venture far.

Book your stay at Hotel Rose Garden for a convenient and comfortable experience near popular attractions in San Jose.

Important information:

For free cancelation, guest must cancel before 18:00 1 day prior to arrival.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SJC

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for US$15 per person per night when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$15 per person per night when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

6
Based on 560 reviews
Cleanliness: 4.46
Service: 6.93
Location: 7.47
Room Quality: 5.42
Amenities: 5.45
Value for Money: 5.41
Food and Beverage: 6.46
Overall Experience: 6.43
A
Ataciana • solo_traveller • us
7
Alameda named by natives means lots of tress
Pros:

Location and late night restursnt. Cliose to storea and freeways. Hot water was nice and they respect your privacy. But check out is strict you pay for extra time. But $$ deposits not just cards is negotiable if you have manors. Thats an extra perk its yours on check out. Good old fashion everyone is welcome with no discrimination adversity is wecomed just have manors.

Cons:

The vending machine kept eating my money. So put exact change. I put in a 5 and got 50 cents back for a 2 dollar small drink. Walk to 711 or safeway.

2026-07-25 • via Nuitee
M
Mrs Gastelum • solo_traveller • us
3
2026-07-23 • via Nuitee
Y
Yashengjiang • couple • us
5
2026-07-22 • via Nuitee
J
Jose miguel • extended_group • us
8
2026-07-18 • via Nuitee
G
Gut • solo_traveller • us
1
2026-07-18 • via Nuitee
I
Israel • couple • us
7
Loved it will stay there again
Pros:

Everything.

Cons:

Nothing.

2026-07-14 • via Nuitee
S
Scott • solo_traveller • us
10
Nice staff and great room
Pros:

Clean and comfortable

2026-07-14 • via Nuitee
S
Sabrina • solo_traveller • us
4
Pros:

It was close to the airport

Cons:

The parking was to tight guest talking to loud woke up to a wet floor from the sink leaking

2026-07-13 • via Nuitee
C
Cheng-Chieh • solo_traveller • us
3
Pros:

Basic room for showering and sleeping. The bed was a little dirty. It's the cheapest motel I found in San Jose.

Cons:

Bothered by people talking and smoking in the room next to me. Woke up several times because of a cigarette or drug smell.

2026-07-08 • via Nuitee
L
Lydia • solo_traveller • us
10
The receptionist was fast getting our room. She did a good job explaining everything.
Pros:

It was nice clean , but did understand there was damage in the room when I got there already,in the room. Should check before reserving the room. that it was next to a restaurant.

2026-07-08 • via Nuitee
E
Esperanza • solo_traveller • us
1
Pros:

Nothing ..it looked better in pictures

Cons:

Supposedly it was a smoke free and it smelled soo much like smoke.the bed was uncomfortable was having trouble with shower faucet I was on first floor and the above clients were so loud and banging all night my husband n I hardly got any sleep

2026-07-06 • via Nuitee
C
Claudia • solo_traveller • us
10
Pros:

We like the room.

2026-06-30 • via Nuitee
F
Francisco • couple • us
7
2026-06-30 • via Nuitee
V
Valdovinoas • couple • us
8
2026-06-29 • via Nuitee
D
Dominguez • solo_traveller • us
9
2026-06-28 • via Nuitee
S
Sonia • couple • us
4
It’s in a nice are but everything is so outdated and the rooms are a disappointment and the parking was horrible..
Cons:

The room we stayed was ok at least,the bed was very uncomfortable the AC didn’t work there was old dry blood splatter on the bathroom door we didn’t notice til after a couple hours.the small fridge that was in the room a little cool but Not cold couldn’t put anything in there,a few of the electrical outlets didn’t work. The lock on our door didn’t work the carpet looked filthy. The price was to much for what the room looked liked. And they only give you 5 minutes after check in to make a complaint about your room.and parking is shared with the front restaurant..Horrible

2026-06-25 • via Nuitee
S
Sandra • solo_traveller • us
10
Pros:

Comfortable bed. Clean room.

Cons:

Small parking area

2026-06-25 • via Nuitee
S
Sonia • couple • us
7
2026-06-24 • via Nuitee
A
Akhror • extended_group • us
7
Пойдет
Pros:

В целом для ночевок подходит. Локация хорошая. Внизу есть кафе. Хорошая парковка.

Cons:

Бассейн не работал. Середина июня. Комнату попросили сменить так как было при заселении показалось что не убрано.

2026-06-23 • via Nuitee
P
Pete • couple • us
5
If you go put on earplugs
Pros:

The Staff

Cons:

Too much noise from the restaurant in front people seem to come out a little high or drunk too much noise upstairs I swear of a Sasquatch up there stomping on the floor

2026-06-23 • via Nuitee