Rose Garden Inn - San Jose Airport

Hotels
6 (576 reviews)
1860 The Alameda , San Jose , US
+1 669-230-5785

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Clean room
Good location
Friendly staff
Cons:
Dirty facilities
Service issues
Old furniture and broken amenities

Categories

Cleanliness
4.46
Multiple reviews indicate dirty rooms and unclean facilities, including issues such as bed bugs.
Service
6.93
Service issues were noted, but some reviews mentioned helpful staff.
Location
7.47
Positive mentions of the location being good, but overshadowed by other complaints.
Room Quality
5.42
Complaints about old furniture and broken amenities, impacting overall comfort.
Amenities
5.45
Missing expected amenities, but some positive aspects noted regarding room features.
Value for Money
5.41
Average perceived value based on mixed reviews related to service and cleanliness.
Food and Beverage
6.46
No specific mention, assumed standard quality for this hotel tier.
Overall Experience
6.43
Mixed feedback with several severe complaints, impacting the overall sentiment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 01:14

Property Description

Convenient Location

Located just 1.6 km from Mineta San Jose International Airport, Hotel Rose Garden offers easy access for travelers. Situated near major attractions, guests can explore the city with ease.

Comfortable Accommodations

Each room is equipped with modern amenities including free WiFi, flat-screen cable TV, microwave, and fridge. Guests can enjoy a comfortable stay with plush towels and complimentary toiletries provided.

Dining Experience

Indulge in a culinary experience at Mango’s Mexican Restaurant, located on-site. Open daily from 10:00 to 21:00, guests can savor delicious meals and cocktails without having to venture far.

Book your stay at Hotel Rose Garden for a convenient and comfortable experience near popular attractions in San Jose.

Important information:

For free cancelation, guest must cancel before 18:00 1 day prior to arrival.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SJC

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

6
Based on 576 reviews
Cleanliness: 4.46
Service: 6.93
Location: 7.47
Room Quality: 5.42
Amenities: 5.45
Value for Money: 5.41
Food and Beverage: 6.46
Overall Experience: 6.43
G
george • solo_traveller • us
7
Pros:

Bed was soft and comfortable! But the shower was absolutely horrible! Took forever to warm up and when it did it was lukewarm at best!! The worst I’ve had ever!!!

2026-09-16 • via Nuitee
E
ebert s • couple • us
4
2026-09-11 • via Nuitee
D
Donna • solo_traveller • us
10
Pros:

Peace and quiet-safe.

Cons:

I was without tv, not programed. I was offered to transfer to another room but I declined. No weekend workers to troubleshoot, but ok.

2026-09-08 • via Nuitee
D
Donna • solo_traveller • us
10
2026-09-06 • via Nuitee
D
Donna • solo_traveller • us
10
Pros:

Clean and safe location

Cons:

Pool under construction

2026-09-06 • via Nuitee
K
Karla fernanda • couple • us
10
2026-09-04 • via Nuitee
J
jose • solo_traveller • us
7
2026-09-03 • via Nuitee
E
Erick • couple • us
9
2026-09-03 • via Nuitee
S
Steven • solo_traveller • us
1
2026-09-02 • via Nuitee
D
Daboh • couple • us
10
Good customer service
Pros:

Big nice

Cons:

Beautiful

2026-09-02 • via Nuitee
R
Ruben • couple • us
4
2026-09-01 • via Nuitee
C
Christopher • solo_traveller • us
2
Pros:

Manager And maintenance are not available to help on the weekends. No A/C and no reasonable compensation

Cons:

No discount for no A/ C on a hot night

2026-08-27 • via Nuitee
S
Stella A Acosta • solo_traveller • us
10
2026-08-27 • via Nuitee
A
anissa • couple • fr
7
Pros:

Literie

Cons:

Accueil ferme à 23h , salle de bain pas très propre

2026-08-23 • via Nuitee
T
Talia • couple • us
8
Pros:

Lots of parking. Good size room.

Cons:

Room was hot, AC didn’t work. Had to wait about 30 mins in the office to check out. Other people were loud throughout the night.

2026-08-20 • via Nuitee
A
angelina • solo_traveller • us
10
2026-08-18 • via Nuitee
F
Fernando • solo_traveller • us
1
2026-08-14 • via Nuitee
C
Cicco • solo_traveller • us
10
2026-08-05 • via Nuitee
A
Ataciana • solo_traveller • us
7
Alameda named by natives means lots of tress
Pros:

Location and late night restursnt. Cliose to storea and freeways. Hot water was nice and they respect your privacy. But check out is strict you pay for extra time. But $$ deposits not just cards is negotiable if you have manors. Thats an extra perk its yours on check out. Good old fashion everyone is welcome with no discrimination adversity is wecomed just have manors.

Cons:

The vending machine kept eating my money. So put exact change. I put in a 5 and got 50 cents back for a 2 dollar small drink. Walk to 711 or safeway.

2026-07-25 • via Nuitee
M
Mrs Gastelum • solo_traveller • us
3
2026-07-23 • via Nuitee