DoubleTree by Hilton Sunrise - Sawgrass Mills

Hotels
Doubletree by Hilton
8.6 (4340 reviews)
13400 West Sunrise Boulevard , Sunrise , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent location near shopping
Helpful staff
Cons:
High costs for breakfast
Inconsistent room cleaning

Categories

Cleanliness
8.35
Several reviews mentioned cleanliness positively, but some noted issues like rooms not being cleaned daily.
Service
9.35
Many reviews praised the helpfulness of the reception staff.
Location
9.85
Reviews frequently highlighted the hotel's excellent location near shopping areas.
Room Quality
8.35
Some guests found the rooms comfortable, but there were mentions of dated furniture and occasional maintenance issues.
Amenities
8.85
Amenities were considered good, with positive remarks on WiFi and comfort, but some felt the lack of breakfast options was a downside.
Value for Money
7.85
A number of reviews pointed out that the price seemed high for what was offered, especially regarding breakfast and other conveniences.
Food and Beverage
7.35
Multiple comments mentioned the lack of breakfast included in the price and repeated food options.
Overall Experience
8.85
General satisfaction with the stay, but noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 02:39

Property Description

Convenient Location
Located adjacent to the Sawgrass Mills Retail Outlets and with easy access to the Sawgrass Expressway, the DoubleTree by Hilton Sunrise-Sawgrass Mills offers a prime location for both leisure and business travelers.

Comfortable Accommodations
Each room at the hotel is equipped with a microwave, small refrigerator, and flat-screen TV, ensuring a comfortable stay for guests. Suites go a step further by providing a private bedroom and sofa bed, perfect for families or those seeking extra space.

Fantastic Amenities
From the heated outdoor pool and hot tub for relaxation to the fitness center and business facilities for convenience, guests at the DoubleTree by Hilton Sunrise-Sawgrass Mills can enjoy a well-rounded stay. Don't forget to indulge in the delicious breakfast buffet and American specialties at Peyton’s Place restaurant during your visit.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FLL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.6
Based on 4340 reviews
Cleanliness: 8.35
Service: 9.35
Location: 9.85
Room Quality: 8.35
Amenities: 8.85
Value for Money: 7.85
Food and Beverage: 7.35
Overall Experience: 8.85
E
Eroneth family_with_children br
9
Simplesmente maravilhosa!
Pros:

Já é a terceira vez que me hospedo. É excelente o hotel, localização ótima, perto do Sawgrass e toda a equipe muito atenciosa. Voltarei em breve!

Cons:

Única coisa que desta vez achei ruim foi que tiraram o banquinho que tinha para os fumantes. Deveriam colocar mesmo que em outra localização outro.

2026-06-12 via Nuitee
S
Steve family_with_children tt
7
Second stay not as great as First
Pros:

Many of the positive experiences from my first stay were repeated:- the great breakfast, comfortable beds, daily cleaning of rooms, great shower with daily towel change, proximity to great shopping locations etc.

Cons:

The warm, friendly welcome experienced during my first stay, was absent on this occasion. The young man at the front desk did not appear very enthusiastic about welcoming us. There was no explanation about WiFi access for example, which was provided during my first visit and which I observed being outlined to another guest by another front desk staff, a few days later. I reminded him that this was my second stay and was met with an expressionless “Oh…welcome back”
By the second day of our stay, my adult daughter developed an episode of sneezing shortly after returning to our room. This continued until our departure from the hotel. Both myself and my wife also developed occasional episodes of sneezing while in the room, with my wife’s situation growing worst by the final morning before our departure. My wife had to resort to wearing a face mask from our departure from the hotel right through our flight home.
The sneezing issue was more than likely caused by the carpet in the room, which appeared worn and dusty. This might have been a case of second time unlucky, but was quite unfortunate, as it took away from what would have otherwise been a memorable stay.

2026-06-11 via Nuitee
N
Nigel family_with_children gy
8
2026-06-11 via Nuitee
A
Alicja solo_traveller pl
10
2026-06-10 via Nuitee
C
Claudia family_with_children us
8
Pleasant one night stay close to Sawgrass Mills shopping center
Pros:

Location, good breakfast included in price.

2026-06-10 via Nuitee
A
Alan couple us
8
Great value and comfortable
Pros:

Location
Comfort
Starbucks

Cons:

Property

2026-06-09 via Nuitee
A
Alan couple us
8
2026-06-09 via Nuitee
A
ANAHI solo_traveller ar
9
2026-06-08 via Nuitee
P
Pauline solo_traveller gb
10
Pros:

Spa and pool bar was lovely

Cons:

Leaving

2026-06-07 via Nuitee
H
Hector Mauricio solo_traveller co
10
Pros:

La amabilidad el servicio

2026-06-07 via Nuitee
J
Juan Fernando couple co
7
Debe mejorar sus habitaciones y la atención en el counter.
Cons:

Muy deteriorada la habitación, Corina de baño acabada , el agua de la ducha se sale , causando riesgos de caída
No colocan ni un vaso de vidrio ni un plato en la habitación . Importante q haya más personal q hable Español en el counter

2026-06-07 via Nuitee
P
puneet family_with_children gb
9
great stay , highly recommended
2026-06-04 via Nuitee
L
Lynda solo_traveller us
10
Placentero
Pros:

Varios idiomas

Cons:

Comodidad

2026-06-03 via Nuitee
F
Fernando family_with_children br
9
We had a small issue during our stay, but what stood out was the professionalism and responsiveness of the management te
2026-06-03 via Nuitee
M
MaryEllen extended_group us
9
Comfortable
Cons:

Poor pillows

2026-06-02 via Nuitee
D
Danielle couple us
10
2026-06-01 via Nuitee
M
Mónica solo_traveller co
7
Pros:

El buen servicio de las meseras en l restaurante

Cons:

La habitación luce pasada de moda, el tapete muy manchado, no había mini bar en la habitación

2026-05-31 via Nuitee
E
Eliana Lima couple br
10
Foi excelente a mi há estadia. Funcionários excelentes, desde a recepção ótima como as camareiras. Muito bons.
Pros:

Da cama

Cons:

Tapetes muito ( manchado)

2026-05-30 via Nuitee
T
Tetiana couple us
10
2026-05-30 via Nuitee
E
Eliana Lima family_with_children br
10
2026-05-30 via Nuitee