Hilton Mexico City Reforma

Hotels
•
Hilton Hotels & Resorts
9 (1142 reviews)
Avenida Juarez, 70 , Mexico City , MX

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Excellent location
Comfortable rooms
Cons:
Some cleanliness concerns
High pricing
Limited breakfast variety

Categories

Cleanliness
8.39
Some reviews mention cleanliness issues, particularly with cleaning staff behavior.
Service
9.86
High praise for staff hospitality and helpfulness, especially in challenging situations.
Location
9.4
Excellent location with easy access to cafes and restaurants.
Room Quality
8.85
Rooms were generally comfortable and some were well-renovated, despite some issues with bathtubs.
Amenities
8.38
Amenities are good, but there are some comments about the need for maintenance.
Value for Money
8.84
Prices are noted as a bit high but overall value seems justified based on service and experience.
Food and Beverage
8.89
Breakfast received good reviews, though there were mentions of limited variety.
Overall Experience
9.36
Overall, guests had a positive experience, with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 11:28

Property Description

Luxurious Accommodations
The Hilton Mexico City Reforma offers stylish rooms and suites with elegant contemporary décor, many boasting city views. Each room features cable TV, a work desk, and a modern bathroom with premium toiletries.

Premium Amenities
Guests can enjoy indoor and outdoor swimming pools, a hot tub, and a well-equipped gym during their stay at the hotel. The luxurious amenities provide the perfect opportunity for relaxation and rejuvenation.

Prime Location
Situated near Alameda Central and Reforma Avenue, the hotel is conveniently located for exploring Mexico City's historic center, architectural landmarks, and vibrant art scene. The main financial district and the airport are also easily accessible from the hotel.

Book your stay at Hilton Mexico City Reforma for a luxurious and convenient experience in the heart of Mexico City!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

When booking more than 10 rooms, different policies and additional supplements may apply. Please contact the property for more information.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MEX

Location

Guest Reviews

9
Based on 1142 reviews
Cleanliness: 8.39
Service: 9.86
Location: 9.4
Room Quality: 8.85
Amenities: 8.38
Value for Money: 8.84
Food and Beverage: 8.89
Overall Experience: 9.36
S
SERGIO • solo_traveller • mx
10
Pros:

Todo, simplemente el mejor.

2026-09-18 • via Nuitee
M
Murilo • couple • br
10
2026-09-14 • via Nuitee
S
Stefan • family_with_children • ch
9
See you soon 🥰
Pros:

I love the gym and the breakfast in the executive lounge. My room was very nice too and the view is unbeatable from the 25th floor. Nice terrace for sunbathing too!

Cons:

Not a big fan of the wellness area. They don‘t have classic finnish sauna. Only a huge steambath that doesn‘t heat up properly. I once had a massage which was really bad but expensive

2026-09-14 • via Nuitee
M
Marta Mitiko • solo_traveller • br
10
Maravilhosa.
Pros:

A vista do quarto, do local do café-da-manhã era maravilhosa. O happy hour incluído na estadia, além do café-da-manhã eram reconfortantes e o serviço extremamente gentil. O serviço de limpeza além de excelente, incluía a gentileza de um bilhetinho bilíngue todos os dias. O hall térreo era muito agradável e amplo, e na frente, havia uma feirinha, e logo ali o Palácio Bellas Artes e o Museu Diego Rivera fantásticos. Um comércio bastante variado e ótimos restaurantes, além de La Ciudadela — centro de artesanato — estavam acessíveis a pé.

Cons:

O congestionamento e o bloqueio ao tráfico de carros na frente do hotel no meu dia de partir atrapalharam um pouco. O táxi custou um valor exorbitante, e o Uber foi ótimo, embora o padrão de carro e serviço fosse variável.

2026-09-13 • via Nuitee
P
Peter • couple • fr
9
2026-09-12 • via Nuitee
C
Carla lucia • couple • ar
10
2026-09-11 • via Nuitee
L
Leila • couple • br
10
2026-09-07 • via Nuitee
M
Michal • couple • gb
9
2026-09-07 • via Nuitee
M
Mildred Barrot • solo_traveller • do
9
.
Pros:

.

Cons:

.

2026-09-07 • via Nuitee
A
Ana • family_with_children • mx
9
Excelente estancia. Upgrade a habitación ejecutiva fenomenal.
Pros:

Excelente servicio en el área de desayunos y snacks. bellisima vista desde las habitaciones y del executive lounge. Alberca con agua templada y una terraza muy cómoda para disfrutar. El gimnasio muy completo y con área de vapor y jacuzzi. Altamente recomendable el upgrade a habitaciones ejecutivas. Dos restaurantes externos y uno del hoitel, donde se puede comer rico. Personal con excelente espiritu de servicio.

2026-09-03 • via Nuitee
M
Monica • couple • us
8
2026-09-02 • via Nuitee
D
DENEB • couple • au
10
Excellent stay. Thank you
2026-08-30 • via Nuitee
J
JOSE LEONIDAS • solo_traveller • co
10
2026-08-28 • via Nuitee
L
Luis • solo_traveller • mx
10
2026-08-24 • via Nuitee
U
Urazboev • solo_traveller • uz
8
2026-08-21 • via Nuitee
I
ivonne • couple • co
10
2026-08-19 • via Nuitee
M
Mathieu • family_with_children • fr
8
2026-08-17 • via Nuitee
S
Sabriconga • Family • London, England
8
Good business hotel near centro historico
Pros:

Good hotel near Centro Historico. Spacious rooms with well appointed bathrooms. Service is kind and corteous, they helped organise trips and were kind enough to help with a late checkout.
There are frequent events and conferences, it is clearly a business hotel.
The events meant a busy lobby and some impact in the availability of the swimming pool or other hotel facilities.
Found the food and drink at the lobby underwhelming but tried its Prime restaurant and liked it very much. Didn't have breakfast in thehotel, there is a small shopping center next door with coffee shops.

2026-08-14 • via Tripadvisor
S
Salazar • solo_traveller • mx
8
2026-08-12 • via Nuitee
M
Monica • couple • us
9
Food was incredible!!!!
Pros:

Increíble food amazing staff and the hotel is absolutely beautiful!

Cons:

There was a massive stain on the side of the bed it looked like lots of blood or similar. That part was uncomfortable.

2026-08-12 • via Nuitee