Hilton Mexico City Reforma

Hotels
•
Hilton Hotels & Resorts
9 (1137 reviews)
Avenida Juarez, 70 , Mexico City , mx
+52 55 5130 5300

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Excellent location
Comfortable rooms
Cons:
Some cleanliness concerns
High pricing
Limited breakfast variety

Categories

Cleanliness
8.39
Some reviews mention cleanliness issues, particularly with cleaning staff behavior.
Service
9.86
High praise for staff hospitality and helpfulness, especially in challenging situations.
Location
9.4
Excellent location with easy access to cafes and restaurants.
Room Quality
8.85
Rooms were generally comfortable and some were well-renovated, despite some issues with bathtubs.
Amenities
8.38
Amenities are good, but there are some comments about the need for maintenance.
Value for Money
8.84
Prices are noted as a bit high but overall value seems justified based on service and experience.
Food and Beverage
8.89
Breakfast received good reviews, though there were mentions of limited variety.
Overall Experience
9.36
Overall, guests had a positive experience, with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 11:28

Property Description

Luxurious Accommodations
The Hilton Mexico City Reforma offers stylish rooms and suites with elegant contemporary décor, many boasting city views. Each room features cable TV, a work desk, and a modern bathroom with premium toiletries.

Premium Amenities
Guests can enjoy indoor and outdoor swimming pools, a hot tub, and a well-equipped gym during their stay at the hotel. The luxurious amenities provide the perfect opportunity for relaxation and rejuvenation.

Prime Location
Situated near Alameda Central and Reforma Avenue, the hotel is conveniently located for exploring Mexico City's historic center, architectural landmarks, and vibrant art scene. The main financial district and the airport are also easily accessible from the hotel.

Book your stay at Hilton Mexico City Reforma for a luxurious and convenient experience in the heart of Mexico City!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

When booking more than 10 rooms, different policies and additional supplements may apply. Please contact the property for more information.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MEX

Location

Guest Reviews

9
Based on 1137 reviews
Cleanliness: 8.39
Service: 9.86
Location: 9.4
Room Quality: 8.85
Amenities: 8.38
Value for Money: 8.84
Food and Beverage: 8.89
Overall Experience: 9.36
R
Romero Soria • solo_traveller • mx
10
Pros:

Los cuartos son bonitos y cómodos

Cons:

El valet parking es ineficiente

2026-08-06 • via Nuitee
M
Melissa • couple • gt
3
Tarifas falsas
Pros:

Instalaciones y servicio del personal

Cons:

Booking me indicó un precio y al pagar el alojamiento me cobraron el doble

2026-08-04 • via Nuitee
V
Valentina • couple • co
10
2026-08-04 • via Nuitee
Águeda Fabiola • couple • mx
9
Muy bien 👍
Pros:

Todo bien 👍 solo deberían quitar las alfombras de los cuartos para más limpieza gracias

2026-08-04 • via Nuitee
A
Andres • solo_traveller • ua
10
2026-08-03 • via Nuitee
Y
Yair • couple • cl
7
Caro para lo que es
Pros:

El tamaño de la habitación

Cons:

Mucho ruido

2026-07-24 • via Nuitee
M
Magda Pizarro • solo_traveller • mx
10
2026-07-24 • via Nuitee
G
Glória Natacha Larissa • solo_traveller • br
10
2026-07-22 • via Nuitee
C
Celestine • couple • us
9
2026-07-21 • via Nuitee
G
Gutiérrez Moreno • family_with_children • mx
10
Mas que excelente
Pros:

La atención del todo el personal

2026-07-20 • via Nuitee
M
Mauricio • solo_traveller • cl
9
Pros:

La atención personal

Cons:

Servicio a la habitación pedimos un par de cosas y faltarán cosas elemtelaes como una servilleta o cuchara etc...

2026-07-20 • via Nuitee
I
IDINARENE • solo_traveller • fr
7
Pros:

L’emplacement et la vue

Cons:

SPA et piscine pas très bien organisé et pas très propre.

2026-07-14 • via Nuitee
C
Claudia • solo_traveller • de
9
2026-07-13 • via Nuitee
G
Gabriela • family_with_children • mx
9
2026-07-13 • via Nuitee
T
Tamir • couple • il
8
סה״כ הייתה שהייה נעימה , חבל שהעיבו על כך עם החיוב על הכביסה
Pros:

המיקום טוב, שרות טוב, חדר מרווח מאוד ונקי.

Cons:

שלחנו לכביסה מספר קטן של פריטים, ולהפתעתנו חויבנו בכמעט 90 דולר.
לא הגיוני בכלל, סכום מטורף.

2026-07-10 • via Nuitee
S
Steven • extended_group • gb
8
Well located good breakfast
Pros:

Location and comfortable room

Cons:

Nothing

2026-07-07 • via Nuitee
B
Bernardo • couple • mx
9
Pros:

La alberca de 25mt y el servicio de todo el personal.

Cons:

Las manifestaciones

2026-07-07 • via Nuitee
A
Ana • couple • us
10
2026-07-05 • via Nuitee
L
Led PERRY • solo_traveller • mx
10
Pros:

Todo en general... pronto volveremos

Cons:

...

2026-07-03 • via Nuitee
L
Led PERRY • solo_traveller • mx
10
Pros:

En general todo

Cons:

....

2026-07-03 • via Nuitee