Hilton Mexico City Reforma

Hotels
•
Hilton Hotels & Resorts
8.9 (1013 reviews)
Avenida Juarez, 70 , Mexico City , MX
+52 55 5130 5300

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent service and helpful staff
Prime central location near Centro Histórico and Alameda
Great breakfast and executive lounge happy hour
Spacious rooms with excellent views and terraces (executive upgrades praised)
Well-equipped gym, heated pool and comfortable terrace
Clean rooms with attentive housekeeping (daily notes)
Good on-site and nearby dining options
Cons:
Isolated cleanliness issue: large stain on bed reported
Wellness area lacks classic Finnish sauna; steam room and some spa services criticized
Traffic and congestion outside hotel at times (arrival/departure delays)
Occasional busy lobby/events affecting pool/amenity availability
Inefficient valet/parking noted and suggestion to remove carpets
Variable taxi costs on departure

Categories

Cleanliness
8
Generally praised (daily cleaning with bilingual notes; rooms described as clean), but specific cleanliness issues mentioned: a large stain on the bed and suggestions to remove room carpets for better hygiene.
Service
9.5
Consistently excellent service noted across reviews — friendly, helpful staff, named staff praised for warmth and assistance, helpful with late checkout and guest requests.
Location
9.3
Frequently highlighted as a major positive: prime location near Alameda park and Centro Histórico, within walking distance of attractions and restaurants.
Room Quality
9
Rooms described as spacious, comfortable, with beautiful views and terraces (executive rooms especially praised); isolated issue of a stained bed noted.
Amenities
8.7
Strong amenities: well-equipped gym, heated pool, executive lounge and happy hour. Some negatives: wellness area lacks a classic Finnish sauna, steam room issues, and occasional limited pool access due to events/conferences.
Value for Money
8.2
Generally recommended and considered worthwhile (upgrades to executive rooms praised), but some expenses stood out (costly taxi on departure, expensive/poor massage experience).
Food and Beverage
9.4
Breakfast and many dining experiences highly praised (executive lounge breakfast, excellent restaurants and happy hour); a few mentions of underwhelming lobby food.
Overall Experience
9.1
Overall very positive guest experiences: multiple 'excellent' and 'will return' comments, strong praise for service, location, views and amenities, with only a few isolated negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:15

Property Description

Luxurious Accommodations
The Hilton Mexico City Reforma offers stylish rooms and suites with elegant contemporary décor, many boasting city views. Each room features cable TV, a work desk, and a modern bathroom with premium toiletries.

Premium Amenities
Guests can enjoy indoor and outdoor swimming pools, a hot tub, and a well-equipped gym during their stay at the hotel. The luxurious amenities provide the perfect opportunity for relaxation and rejuvenation.

Prime Location
Situated near Alameda Central and Reforma Avenue, the hotel is conveniently located for exploring Mexico City's historic center, architectural landmarks, and vibrant art scene. The main financial district and the airport are also easily accessible from the hotel.

Book your stay at Hilton Mexico City Reforma for a luxurious and convenient experience in the heart of Mexico City!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

When booking more than 10 rooms, different policies and additional supplements may apply. Please contact the property for more information.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MEX

Location

Guest Reviews

8.9
Based on 1013 reviews
Cleanliness: 8
Service: 9.5
Location: 9.3
Room Quality: 9
Amenities: 8.7
Value for Money: 8.2
Food and Beverage: 9.4
Overall Experience: 9.1
C
Clara • family_with_children • br
9
2026-10-26 • via Nuitee
D
dueñas • solo_traveller • co
10
Pros:

Desayuno

Cons:

.

2026-10-26 • via Nuitee
D
Dirk • couple • au
8
2026-10-26 • via Nuitee
C
Chris • couple • gb
9
2026-10-25 • via Nuitee
K
Karin Edelmira • family_with_children • gt
10
Excelente servicio
Pros:

Atención, limpieza comida

Cons:

El tráfico por las fechas nada más

2026-10-20 • via Nuitee
T
Tony • family_with_children • mx
10
Cerca de todo, super vista
Pros:

Ubicación esta cerca de todo caminando, el desayuno bien y la happy hour de lujo

2026-10-18 • via Nuitee
A
Alberto • solo_traveller • us
10
2026-10-15 • via Nuitee
S
SERGIO • solo_traveller • mx
10
Pros:

Todo, simplemente el mejor.

2026-09-18 • via Nuitee
M
Murilo • couple • br
10
2026-09-14 • via Nuitee
S
Stefan • family_with_children • ch
9
See you soon 🥰
Pros:

I love the gym and the breakfast in the executive lounge. My room was very nice too and the view is unbeatable from the 25th floor. Nice terrace for sunbathing too!

Cons:

Not a big fan of the wellness area. They don‘t have classic finnish sauna. Only a huge steambath that doesn‘t heat up properly. I once had a massage which was really bad but expensive

2026-09-14 • via Nuitee
M
Marta Mitiko • solo_traveller • br
10
Maravilhosa.
Pros:

A vista do quarto, do local do café-da-manhã era maravilhosa. O happy hour incluído na estadia, além do café-da-manhã eram reconfortantes e o serviço extremamente gentil. O serviço de limpeza além de excelente, incluía a gentileza de um bilhetinho bilíngue todos os dias. O hall térreo era muito agradável e amplo, e na frente, havia uma feirinha, e logo ali o Palácio Bellas Artes e o Museu Diego Rivera fantásticos. Um comércio bastante variado e ótimos restaurantes, além de La Ciudadela — centro de artesanato — estavam acessíveis a pé.

Cons:

O congestionamento e o bloqueio ao tráfico de carros na frente do hotel no meu dia de partir atrapalharam um pouco. O táxi custou um valor exorbitante, e o Uber foi ótimo, embora o padrão de carro e serviço fosse variável.

2026-09-13 • via Nuitee
P
Peter • couple • fr
9
2026-09-12 • via Nuitee
C
Carla lucia • couple • ar
10
2026-09-11 • via Nuitee
L
Leila • couple • br
10
2026-09-07 • via Nuitee
M
Michal • couple • gb
9
2026-09-07 • via Nuitee
M
Mildred Barrot • solo_traveller • do
9
.
Pros:

.

Cons:

.

2026-09-07 • via Nuitee
A
Ana • family_with_children • mx
9
Excelente estancia. Upgrade a habitación ejecutiva fenomenal.
Pros:

Excelente servicio en el área de desayunos y snacks. bellisima vista desde las habitaciones y del executive lounge. Alberca con agua templada y una terraza muy cómoda para disfrutar. El gimnasio muy completo y con área de vapor y jacuzzi. Altamente recomendable el upgrade a habitaciones ejecutivas. Dos restaurantes externos y uno del hoitel, donde se puede comer rico. Personal con excelente espiritu de servicio.

2026-09-03 • via Nuitee
M
Monica • couple • us
8
2026-09-02 • via Nuitee
D
DENEB • couple • au
10
Excellent stay. Thank you
2026-08-30 • via Nuitee
J
JOSE LEONIDAS • solo_traveller • co
10
2026-08-28 • via Nuitee