Hilton Mexico City Reforma

Hotels
•
Hilton Hotels & Resorts
9 (1116 reviews)
Avenida Juarez, 70 , Mexico City , mx
+52 55 5130 5300

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Excellent location
Comfortable rooms
Cons:
Some cleanliness concerns
High pricing
Limited breakfast variety

Categories

Cleanliness
8.39
Some reviews mention cleanliness issues, particularly with cleaning staff behavior.
Service
9.86
High praise for staff hospitality and helpfulness, especially in challenging situations.
Location
9.4
Excellent location with easy access to cafes and restaurants.
Room Quality
8.85
Rooms were generally comfortable and some were well-renovated, despite some issues with bathtubs.
Amenities
8.38
Amenities are good, but there are some comments about the need for maintenance.
Value for Money
8.84
Prices are noted as a bit high but overall value seems justified based on service and experience.
Food and Beverage
8.89
Breakfast received good reviews, though there were mentions of limited variety.
Overall Experience
9.36
Overall, guests had a positive experience, with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 11:28

Property Description

Luxurious Accommodations
The Hilton Mexico City Reforma offers stylish rooms and suites with elegant contemporary décor, many boasting city views. Each room features cable TV, a work desk, and a modern bathroom with premium toiletries.

Premium Amenities
Guests can enjoy indoor and outdoor swimming pools, a hot tub, and a well-equipped gym during their stay at the hotel. The luxurious amenities provide the perfect opportunity for relaxation and rejuvenation.

Prime Location
Situated near Alameda Central and Reforma Avenue, the hotel is conveniently located for exploring Mexico City's historic center, architectural landmarks, and vibrant art scene. The main financial district and the airport are also easily accessible from the hotel.

Book your stay at Hilton Mexico City Reforma for a luxurious and convenient experience in the heart of Mexico City!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

When booking more than 10 rooms, different policies and additional supplements may apply. Please contact the property for more information.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MEX

Property Policies

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 10 per day.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Children up to and including 17 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9
Based on 1116 reviews
Cleanliness: 8.39
Service: 9.86
Location: 9.4
Room Quality: 8.85
Amenities: 8.38
Value for Money: 8.84
Food and Beverage: 8.89
Overall Experience: 9.36
Y
Yair • couple • cl
7
Caro para lo que es
Pros:

El tamaño de la habitación

Cons:

Mucho ruido

2026-07-24 • via Nuitee
M
Magda Pizarro • solo_traveller • mx
10
2026-07-24 • via Nuitee
G
Glória Natacha Larissa • solo_traveller • br
10
2026-07-22 • via Nuitee
C
Celestine • couple • us
9
2026-07-21 • via Nuitee
G
Gutiérrez Moreno • family_with_children • mx
10
Mas que excelente
Pros:

La atención del todo el personal

2026-07-20 • via Nuitee
M
Mauricio • solo_traveller • cl
9
Pros:

La atención personal

Cons:

Servicio a la habitación pedimos un par de cosas y faltarán cosas elemtelaes como una servilleta o cuchara etc...

2026-07-20 • via Nuitee
I
IDINARENE • solo_traveller • fr
7
Pros:

L’emplacement et la vue

Cons:

SPA et piscine pas très bien organisé et pas très propre.

2026-07-14 • via Nuitee
C
Claudia • solo_traveller • de
9
2026-07-13 • via Nuitee
G
Gabriela • family_with_children • mx
9
2026-07-13 • via Nuitee
T
Tamir • couple • il
8
סה״כ הייתה שהייה נעימה , חבל שהעיבו על כך עם החיוב על הכביסה
Pros:

המיקום טוב, שרות טוב, חדר מרווח מאוד ונקי.

Cons:

שלחנו לכביסה מספר קטן של פריטים, ולהפתעתנו חויבנו בכמעט 90 דולר.
לא הגיוני בכלל, סכום מטורף.

2026-07-10 • via Nuitee
S
Steven • extended_group • gb
8
Well located good breakfast
Pros:

Location and comfortable room

Cons:

Nothing

2026-07-07 • via Nuitee
B
Bernardo • couple • mx
9
Pros:

La alberca de 25mt y el servicio de todo el personal.

Cons:

Las manifestaciones

2026-07-07 • via Nuitee
A
Ana • couple • us
10
2026-07-05 • via Nuitee
L
Led PERRY • solo_traveller • mx
10
Pros:

Todo en general... pronto volveremos

Cons:

...

2026-07-03 • via Nuitee
L
Led PERRY • solo_traveller • mx
10
Pros:

En general todo

Cons:

....

2026-07-03 • via Nuitee
F
Francisco • couple • us
10
2026-07-02 • via Nuitee
J
Jose Luis • couple • us
10
It was great
Pros:

We did not get a chance to eat breakfast maybe next time.

2026-06-29 • via Nuitee
P
Peter • couple • us
9
Pros:

Excellent location, comfortable, clean and spacious room.

2026-06-28 • via Nuitee
G
Gonzalez • solo_traveller • us
9
supper
Cons:

as said all was great, however, do recommend they change the couches in the lobby area, not all but several of them are worn out, uncomfortable, they need to be replaced.

2026-06-27 • via Nuitee
J
José María • couple • co
9
bien
2026-06-22 • via Nuitee