Apollo Hotel

Hotels
6.4 (1176 reviews)
Aldermaston Roundabout , Basingstoke , gb

listing image 1
Show all photos
Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Location
Pool
Friendly staff
Cons:
Cleanliness issues
Poor service at times
Old rooms

Categories

Cleanliness
4.36
Multiple mentions of dirt, mould, and clean issues in rooms.
Service
7.83
Service issues were reported but some staff were helpful.
Location
8.37
Centrally located, convenient for nearby attractions.
Room Quality
5.32
Rooms described as old, run-down and sometimes not cleaned properly.
Amenities
6.35
Facilities like the pool were nice but overall maintenance was a concern.
Value for Money
6.81
Mixed reviews, with some expectations met but often felt overpriced.
Food and Beverage
5.36
Breakfast was lacking and dining services were inconsistent.
Overall Experience
6.83
Overall mixed experiences, with several points of frustration.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:56

Property Description

Convenient Location
The Apollo Hotel is ideally situated near central Basingstoke, the M3, and the popular Festival Place Shopping Centre.

Luxurious Amenities
Guests can enjoy free high-speed Wi-Fi, a well-equipped health spa, and spacious rooms with modern conveniences.

Relaxation and Dining
Take advantage of the indoor pool, hot tub, and sauna at Horizons Health and Beauty facility. Indulge in delicious meals at the Library Bar or the Brasserie.

Book your stay at Apollo Hotel now and experience a seamless blend of comfort and convenience.

Important information:

Please note that for bookings of 7 nights or more, the total amount of reservation will be charged on the day of booking.

Only guide dogs are allowed.

This hotel is completely non-smoking which includes all bedrooms.Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

6.4
Based on 1176 reviews
Cleanliness: 4.36
Service: 7.83
Location: 8.37
Room Quality: 5.32
Amenities: 6.35
Value for Money: 6.81
Food and Beverage: 5.36
Overall Experience: 6.83
K
Keith • solo_traveller • gb
8
Pleasant stay in a very clean room in a great location.
Pros:

Great location in the centre of Winchester.

Cons:

Check in wasn’t great. They hadn’t got my booking on the system. Had to show him the booking on my phone. Couldn’t get into the room at the first attempt as the card hadn’t cut properly and had to wait quite a while for another.

2026-05-30 • via Nuitee
S
Saffie • solo_traveller • gb
10
2026-05-30 • via Nuitee
J
John • couple • gb
10
2026-05-30 • via Nuitee
C
Charlene • extended_group • gb
10
2026-05-29 • via Nuitee
A
Attila • family_with_children • de
7
It's ok for the money.
Pros:

The pool was good, comfortable bed, clean room

Cons:

The breakfast could be more variety

2026-05-29 • via Nuitee
M
Michelle • family_with_children • gb
5
Pros:

The shower water pressure was good, soft towels

Cons:

No A/C, breakfast basic, not very clean. Children enjoyed the pool but needs updating

2026-05-28 • via Nuitee
S
Susan • solo_traveller • gb
7
Pros:

In good location for the hospital.

Cons:

The food at the bar took ages to arrive and it wasn't particularly nice when it dif

2026-05-28 • via Nuitee
N
Nick Mitchell • solo_traveller • gb
7
Pros:

Staff were very friendly and helpful. Food was really good as well

Cons:

The place just seemed run down, for a 4 star hotel it didn't have the appearance of a 4 star hotel. For example, in my room 207 there is paint pealing from the wall all the lighting and furniture seemed very dated and one the the wall lights kept flashing then going out the you flipped a light switch and it didn't matter which one you touched. The mattress was really bad, well for me it was far to soft and I woke up with a sore lower (personally I prefer a bit of a firmer mattress) Also there spa facilities need repairing, in the sauna the higher bench is loose and dips when you sit on it and there is loads of stuff in between the wood slats, also by the heater there is some type of card board pealing away, the steam room didn't work properly and the jacuzzi was cold and didn't work and the tiling around it was in very poor condition as well you could see where repairs had been done but it wasn't done to a decent standard. I think the hotel needs updating to bring it into the current timeline.

2026-05-28 • via Nuitee
C
Chris • family_with_children • gb
1
Awful, will never stay there again.
Pros:

The size of the room was acceptable but that was about it

Cons:

Where do I start, first of all this is NOT a 4 star property, very musty, probably still original decor and furniture from the 1970, wardrobe door fell off on hand, grimy walls, stains on ceiling. Breakfast was a disaster, no vegetarian meat options, had to clear the table to sit down, no bowled or plates and cutlery was dirty or piled up on tables waiting collection.

Our daughters bed was not made either on arrival

2026-05-28 • via Nuitee
C
Cherie • family_with_children • gb
1
Just awful, stay well away
Pros:

Location, near other places to go

Cons:

Whole place is falling apart. Lifting carpets, peeling wallpaper, missing curtains in the bedroom Staff not trained. Management incompetent and unable to cope.

2026-05-27 • via Nuitee
M
Miroslava • solo_traveller • gb
6
2026-05-27 • via Nuitee
S
Steven • family_with_children • gb
7
2026-05-26 • via Nuitee
F
Fan • family_with_children • gb
9
Not as bad as you think, the wildlife if the best part of it.
Pros:

Swimming pool, wildlife( lots of rabbits!), adventure playground, very easy to access, back fields.

Cons:

If there is no timing in the swimming pool, needs renovating, and the cars are annoying when you are trying to sleep.

2026-05-26 • via Nuitee
J
James • couple • gb
1
2026-05-26 • via Nuitee
P
Paul • solo_traveller • gb
1
Pros:

Nothing

Cons:

Everything

2026-05-26 • via Nuitee
K
Katelyn • family_with_children • gb
2
It was like staying at Faulty Towers!!!
Pros:

Location was pretty good.

Cons:

Not enough staff on. Staff there were run ragged. Most Tried their best…. Some didn’t. Long waits for service at bar. Long waits for food to come. Breakfast was awful. Dirty cutlery. Miserable staff. It was like Fawlty towers.

2026-05-26 • via Nuitee
R
Robert Stevenson • solo_traveller • gb
6
Family break.
Pros:

The suite was roomy. Good double room with extra cot. Separate lounge with 2 sofa beds made up for kids.
Swimming pool nice temp.
Sauna & steam rooms ok.

Cons:

Short staffed in bar. Very busy breakfast on Bank Holiday Mon, not enough staff, everything seemed to run out and slow to re-fill.
2nd morning much quieter and better.
Also hit with infestation of ants on 2nd morning.

2026-05-26 • via Nuitee
M
matthew • solo_traveller • gb
6
Dated
Pros:

Great staff

Cons:

Dated room for the prices being charged

2026-05-26 • via Nuitee
S
shaffaq • solo_traveller • gb
2
Poor service not 4 star
Pros:

Large room

Cons:

We had to wait 25minutex to check in as receptionist was making beds. She was the only staff member working on a busy bank holiday weekend. We booked 2 single and 1 double and got 1 small double 1 extra large double. Family of 4 only 2 towels in the room. Breakfast only 1 waitress and hotel was so busy. Most breakfast was running out and nobody to clear the tables. No coffee machine

2026-05-25 • via Nuitee
K
Klaminska • solo_traveller • gb
6
2026-05-25 • via Nuitee