Apollo Hotel

Hotels
6.4 (1401 reviews)
Aldermaston Roundabout , Basingstoke , GB
+44 1256 796700

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Location
Pool
Friendly staff
Cons:
Cleanliness issues
Poor service at times
Old rooms

Categories

Cleanliness
4.36
Multiple mentions of dirt, mould, and clean issues in rooms.
Service
7.83
Service issues were reported but some staff were helpful.
Location
8.37
Centrally located, convenient for nearby attractions.
Room Quality
5.32
Rooms described as old, run-down and sometimes not cleaned properly.
Amenities
6.35
Facilities like the pool were nice but overall maintenance was a concern.
Value for Money
6.81
Mixed reviews, with some expectations met but often felt overpriced.
Food and Beverage
5.36
Breakfast was lacking and dining services were inconsistent.
Overall Experience
6.83
Overall mixed experiences, with several points of frustration.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:56

Property Description

Convenient Location
The Apollo Hotel is ideally situated near central Basingstoke, the M3, and the popular Festival Place Shopping Centre.

Luxurious Amenities
Guests can enjoy free high-speed Wi-Fi, a well-equipped health spa, and spacious rooms with modern conveniences.

Relaxation and Dining
Take advantage of the indoor pool, hot tub, and sauna at Horizons Health and Beauty facility. Indulge in delicious meals at the Library Bar or the Brasserie.

Book your stay at Apollo Hotel now and experience a seamless blend of comfort and convenience.

Important information:

Please note that for bookings of 7 nights or more, the total amount of reservation will be charged on the day of booking.

Only guide dogs are allowed.

This hotel is completely non-smoking which includes all bedrooms.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Location

Guest Reviews

6.4
Based on 1401 reviews
Cleanliness: 4.36
Service: 7.83
Location: 8.37
Room Quality: 5.32
Amenities: 6.35
Value for Money: 6.81
Food and Beverage: 5.36
Overall Experience: 6.83
K
kevin • solo_traveller • gb
8
2026-09-19 • via Nuitee
D
Duncan • couple • gb
7
Did the job
Cons:

I think it’s time the hotel was refurbished

2026-09-19 • via Nuitee
S
stuart • couple • gb
2
Absolutely shocking and terrible
Cons:

Staff at bar swearing not a care for anyone in dining area. Food was over cooked not good at all. In morning staff where late opening up horizons absolutely shocking. Staff need a good kick up the arse and more training

2026-09-16 • via Nuitee
R
Robert • couple • gb
3
The hotel needs significant decorative work, skirting boards filthy, hairs in sink, totally uni treated restaurant staff
Pros:

Location

Cons:

Dirty and breakfast was poor quality

2026-09-16 • via Nuitee
S
Sanders • solo_traveller • gb
2
Pros:

Warm friendly staff

Cons:

Very terrible, back-breaking and uncomfortable bed, some facilities.
TV facilities not functioning.
Some rooms very old

2026-09-15 • via Nuitee
M
Martin • couple • gb
2
An ill judged last minute booking into this shabby and previous Asylum hotel
Pros:

There was not a single thing that I liked about this former Asylum Hotel and it seems evident to me that the hotel was never refurbished after they left in December 2023.

Cons:

I fail to see how this shabby hotel has a 4 star rating. It has very dated rooms with furniture that had clearly seen better days. The rooms were not clean, the bathroom was disgusting with mold, a broken seat and very poorly maintained. It was in need of replacing.
you needed to kick to door open and shut and the bed was extremely uncomfortable and small.

2026-09-15 • via Nuitee
S
Stephen • couple • gb
8
Was very nice. Food was good
Pros:

Its location near the hospital

Cons:

Nothing

2026-09-15 • via Nuitee
K
Kerry • couple • gb
5
Great location, good staff, good food but a tired decor
Pros:

Its location was great. The food at dinner was very good too

Cons:

It was very tired. The spa facilities were very old and the hot tub hardly bubbled and was cold. The carpets all need replacing in the hotel which would game a big difference and the walls need a fresh paint.

2026-09-14 • via Nuitee
B
Babey • solo_traveller • gb
7
Pros:

Cheap and cheerful

Cons:

Breakfast

2026-09-14 • via Nuitee
J
Jenkins • solo_traveller • gb
9
Pros:

Size of the room and bathroom

Cons:

The room could of been designed slightly differently or plug socket both sides of the bed

2026-09-14 • via Nuitee
P
Paul • extended_group • gb
6
Average stay
Pros:

Staff were friendly

Cons:

Had to ask for toilet paper at reception!

2026-09-14 • via Nuitee
L
Lisa • family_with_children • gb
10
Brilliant place
2026-09-13 • via Nuitee
R
Ryan • couple • gb
3
2026-09-13 • via Nuitee
E
Elliott • family_with_children • gb
4
Pros:

Not much

Cons:

The TV did t work and connect to their WiFi just a dated hotel

2026-09-13 • via Nuitee
G
Graham • couple • gb
7
2026-09-13 • via Nuitee
I
Inoue • couple • jp
9
2026-09-13 • via Nuitee
A
Arun • solo_traveller • gb
5
Cons:

There was shower but not button or tap to open it

2026-09-12 • via Nuitee
E
elias • solo_traveller • gb
9
Excellent
Pros:

Excellent friendly staff.

Cons:

n/a

2026-09-10 • via Nuitee
P
Patricia • solo_traveller • gb
8
Location excellent staff excellent and helpful all ok
Pros:

The room was a bit dated carpet and furniture wise but clean and comfortable

Cons:

The furniture old and very marked and carpet looked quite old and shabby looking.

2026-09-10 • via Nuitee
M
Mark • solo_traveller • gb
8
2026-09-10 • via Nuitee