Apollo Hotel

Hotels
6.4 (1235 reviews)
Aldermaston Roundabout , Basingstoke , gb

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Location
Pool
Friendly staff
Cons:
Cleanliness issues
Poor service at times
Old rooms

Categories

Cleanliness
4.36
Multiple mentions of dirt, mould, and clean issues in rooms.
Service
7.83
Service issues were reported but some staff were helpful.
Location
8.37
Centrally located, convenient for nearby attractions.
Room Quality
5.32
Rooms described as old, run-down and sometimes not cleaned properly.
Amenities
6.35
Facilities like the pool were nice but overall maintenance was a concern.
Value for Money
6.81
Mixed reviews, with some expectations met but often felt overpriced.
Food and Beverage
5.36
Breakfast was lacking and dining services were inconsistent.
Overall Experience
6.83
Overall mixed experiences, with several points of frustration.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:56

Property Description

Convenient Location
The Apollo Hotel is ideally situated near central Basingstoke, the M3, and the popular Festival Place Shopping Centre.

Luxurious Amenities
Guests can enjoy free high-speed Wi-Fi, a well-equipped health spa, and spacious rooms with modern conveniences.

Relaxation and Dining
Take advantage of the indoor pool, hot tub, and sauna at Horizons Health and Beauty facility. Indulge in delicious meals at the Library Bar or the Brasserie.

Book your stay at Apollo Hotel now and experience a seamless blend of comfort and convenience.

Important information:

Please note that for bookings of 7 nights or more, the total amount of reservation will be charged on the day of booking.

Only guide dogs are allowed.

This hotel is completely non-smoking which includes all bedrooms.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

6.4
Based on 1235 reviews
Cleanliness: 4.36
Service: 7.83
Location: 8.37
Room Quality: 5.32
Amenities: 6.35
Value for Money: 6.81
Food and Beverage: 5.36
Overall Experience: 6.83
J
Justin family_with_children gb
6
2026-06-11 via Nuitee
S
Sema Quilliam solo_traveller tr
10
2026-06-10 via Nuitee
J
James L solo_traveller gb
10
2026-06-09 via Nuitee
A
Adrian family_with_children gb
10
Pros:

Everything

2026-06-08 via Nuitee
S
Samantha extended_group gb
2
2026-06-08 via Nuitee
S
Studio solo_traveller gb
10
2026-06-08 via Nuitee
J
Jake family_with_children gb
7
Good for price
Pros:

Close to main routes

Cons:

Beds could of been more comfortable

2026-06-08 via Nuitee
I
Imre solo_traveller gb
9
2026-06-08 via Nuitee
A
ALEXANDRA family_with_children gb
3
Very poor.
Pros:

staff and food.The food was ok and had some flavor, and the reception staff were friendly.

Cons:

I didn't like the room because it was cold and I couldn't regulate the temperature. I didn't like the shower because it was too small and the silicone had mold. The shower had a "broken hose". The Wi-Fi quality is very poor.The pool had a broken waterfall section and mold around it. The pool stairs, in my opinion, are without presentation. The pool attendant was not friendly at all. In fact, he even lost my room key card and had to go to reception to request one or get a new one.

2026-06-08 via Nuitee
N
Natalie family_with_children gb
3
Ticked the boxes to meet basic needs but not really a 4* hotel
Pros:

Location

Cons:

Very long waiting to be served at reception, spa and restaurant.
Basic facilities, I wouldn’t rate this a 4* hotel

2026-06-08 via Nuitee
D
Danny family_with_children gb
6
Served our purpose and was saved by Matt adjusting nreakfast time
Pros:

Swimming pool parking and staff

Cons:

Cleanliness, uncomfortable pillow, children lapping around the floors shouting until 1130.

2026-06-06 via Nuitee
A
Andrew solo_traveller gb
8
2026-06-06 via Nuitee
B
Balen solo_traveller gb
1
poor experience
Pros:

very poor service , room was noisy and there was no wifi, some of furniture were broken, hotel is old and just meeting living standard

Cons:

as above

2026-06-05 via Nuitee
A
Asher solo_traveller gb
10
2026-06-05 via Nuitee
P
Paula solo_traveller gb
5
2026-06-04 via Nuitee
R
Rachel couple gb
1
Dont stay here, there are better options in basingstoke.
Pros:

The receptionist was lovely. We checked in and the room we were given was already occupied / dirty. We came back and he was extremely apologetic and resolved our issue quickly.

Cons:

First room we were provided was dirty and or occupied. The next room we were provided was extremely dated. The windows barely opened and had condensation in the lining. We thought there was a spider on the floor, but it looked like a stain of red blood. No aircon, just a fan. This hotel needs an extreme makeover, will never stay here again.

2026-06-04 via Nuitee
Z
Zaheer couple gb
7
2026-06-03 via Nuitee
A
Andy couple gb
5
Came down for breakfast at 9.30am and nothing left, tables were all messy from previous diners.
Pros:

Swimming Pool

Cons:

Breakfast

2026-06-02 via Nuitee
P
Peter couple gb
7
2026-06-02 via Nuitee
E
Elizabeth family_with_children gb
10
Lovely hotel, great value for money but could use a little modernisation in rooms and pool area
Pros:

Dinner was good value for money and high quality but lacking on seasoning.

2026-06-02 via Nuitee