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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Family rooms
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Pets allowed
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Bar
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Dry cleaning
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Breakfast in the room
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Massage services
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Currency exchange
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Valet parking
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Non-smoking throughout
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Private parking
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Daily housekeeping
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Designated smoking area
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Parking garage
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Concierge service
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Special diet menus - on request
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Wheelchair accessible
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Allergy-free room
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Kid meals
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ATM/cash machine on site
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Electric vehicle charging station
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Toilet with grab rails
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Lower bathroom sink
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Higher level toilet
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Emergency cord in bathroom
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Outdoor furniture
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Wine/champagne
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Outdoor fireplace
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Pet bowls
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Pet basket
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Visual aids: Braille
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Breakfast takeaway containers
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Key card access
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Mobile app for room service
Review Highlights
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Property Description
Luxurious Accommodations
Experience the epitome of luxury at Sofitel Chicago Magnificent Mile, where each room is adorned with French art de vivre furnishings and features feathertop duvet bedding and a marble bathroom.
Culinary Delights
Indulge in locally-sourced French-inspired cuisine at Café des Architectes, or sip on crafted cocktails at Le Bar while enjoying breathtaking city views from floor-to-ceiling windows.
Meeting Space and Fitness Center
With over 10,000 square feet of meeting space, a ballroom, and a fitness center, this hotel caters to both business and leisure travelers alike.
Book your stay at Sofitel Chicago Magnificent Mile for a truly unforgettable experience.
You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Property Video
Guest Reviews
I have always considered the Sofitel brand to be exceptional, known for its high customer service standards and beautifully appointed rooms. However, the Chicago Magnificent Mile location exceeds my expectations each time I
come here.I had a later than expected arrival, but the team ensured my check-in was incredibly smooth and comfortable. I want to express my sincere gratitude and recognition for the staff who went above and beyond to welcome me. Vince and Thomas, in particular, provided outstanding service that turned what could have been a stressful arrival into a wonderful experience.This property truly represents the very best of Sofitel hospitality. I cannot recommend them highly enough!
The good : rooms were clean, ok space and beds were comfortable. A bit outdated and closer to a regular hotel rather an upscale one. Breakfast was tasty and varied, with heaps of options. Double checking your bill is highly recommended since some rates are breakfast inclusive and bills come with the service included. Close to all activities and walking to everywhere is easy. Bathroom amenities are good.
The bad:
We were charged twice for gratuity… so pretty much our breakfasts were never included some bills came with gratuity included some didn’t so it was confusing for us. I requested to correct some of those breakfast bills to the front desk guy in that moment and he told me he couldn’t do anything (a big lie). Our AMEX 100 usd credit for each room was not debited to our account because we had to separate things from one room and another room even though the reservation was all in one card… so basically 75 usd were wasted there. We were supposed to get free “upgrades” i requested a room with two beds and they still charge for that. Even though the room was in a lower floor. I don’t even know how amex chooses Sofitel in their selected hotels, costumer service is miserable. Housekeeping came in at 9am, told her to come 1 hour later and they never cleaned the room in one of our days.
Conclusion: it’s an ok hotel if you get a cheap rate, otherwise stay somewhere else. I don’t think I’ll ever choose it again.
And they definitely need to train better their front desk people so they treat the costumer better, at the end of the day it’s our money who has them working behind that desk.
The hotel was conveniently located. The restaurant had a nice breakfast although it was expensive for what we got.
The rooms were far too small for the price. We could barely get by each other in the room. There was no room service, no housekeeping, the front desk had to answer all calls. I couldn't even get an operator on the phone. The King Size room was apparently designed for only one occupant. There was only one bath robe and 2 big towels for my wife and I.
We stayed at the Chicago for a three night stay and had a wonderful time. The room was beautiful and comfortable. The bathroom was clean and spacious, and the food in the restaurant was excellent. We also were able to get in a nice workout in the large fitness cneter on the 2nd floor. No heltel is ever perfect, but if you ever need anything the front desk goes out of their way to make you feel well taken care of. We look forward to returning.
Location, quiet rooms and ease of check in and checkout. Food was good
King bed mattresses were older and they used a queen topper that didn’t fit the bed. Service didn’t come to clean room upon request.
Staff was very kind and courteous. The room was clean and well taken care of during our stay. The restaurant bar had good drinks and food. The bed was comfortableand views were great.
Muy bien ubicado. La suite junior es muy confortable y la amenities que ponen son de primera
No tengo nada que no me gustara
A special thank you to Osiris for making our stay so enjoyable. She was professional, kind, welcoming, and genuinely went out of her way to help us.
Her positive energy and excellent service made a real difference. She truly deserves recognition.
Thank you, Osiris!
Best place to stay in Chicago, everything perfec
We had a fantastic stay at the Sofitel Chicago Magnificent Mile From the moment we pulled up, the experience was smooth and welcoming. A huge thanks to Chris on the valet team he was incredibly helpful with our luggage, gave us great directions around the city, and made an amazing first impression. On top of the top notch service, the hotel amenities and overall guest service were excellent. Highly recommended!
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