The Renwick

Hotels
Rebel Hotel Company
8.6 (3833 reviews)
118 East 40th Street , New York , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly Staff
Great Location
Spacious Rooms
Cons:
Poor Cleanliness
Overpriced
Maintenance Issues

Categories

Cleanliness
7.48
Multiple mentions of dirty rooms and poor cleanliness standards noted.
Service
9.45
Generally positive comments about staff friendliness and willingness to assist.
Location
9.49
Strong emphasis on excellent location and accessibility.
Room Quality
7.94
Issues with room maintenance mentioned, but some positive remarks on spaciousness.
Amenities
8.47
No significant negatives mentioned; some amenities met expectations.
Value for Money
7.93
Comments suggest a perception of overpricing relative to the quality provided.
Food and Beverage
8.98
Positive notes on available breakfast coffee and bar experience.
Overall Experience
9.05
Mixed experiences but highlights positive aspects like location and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 01:34

Property Description

Luxury Residential-Style Accommodation
Experience luxury living at The Renwick in Midtown Manhattan, just steps away from Bryant Park. Each art-inspired room features a flat-screen TV and a private bathroom stocked with free toiletries.

Modern Amenities
Enjoy 24-hour service at our front desk, stay active in our fitness center, and take care of business in our on-site business center.

Prime Location
Situated near iconic landmarks like Grand Central Terminal and the Empire State Building, The Renwick offers convenience and luxury in the heart of the city.

Ready to indulge in a luxurious stay in Midtown Manhattan? Book your room at The Renwick now!

Important information:

Please note, guests must be 21 years old to make a reservation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs USD 75 per day.

Location

Guest Reviews

8.6
Based on 3833 reviews
Cleanliness: 7.48
Service: 9.45
Location: 9.49
Room Quality: 7.94
Amenities: 8.47
Value for Money: 7.93
Food and Beverage: 8.98
Overall Experience: 9.05
D
Daria family_with_children ae
9
Great place!
Pros:

Great location! Was upgraded to the suite so I had 2 rooms. Very comfortable bed and pillows. The shower is good

Cons:

The ac worked weirdly. Was a bit stuffy in the bedroom

2026-05-30 via Nuitee
L
Lihsuan couple tw
7
2026-05-30 via Nuitee
S
sonia family_with_children es
10
Super buena experiencia
Pros:

La ubicación es genial, al lado de la estación central, lo que te permite estar super bien conectado a todas partes. La habitación muy amplia y las camas super cómodas. Todos teníamos 2 almohadas, una más dura que la otra así que genial. Des de la habitación veíamos los últimos pisos del Empire States. Tenías café y té gratuito cada mañana, y unas botellas de agua recargables muy prácticas

Cons:

Nada

2026-05-29 via Nuitee
K
Katharine solo_traveller fr
9
2026-05-29 via Nuitee
S
Safaa couple us
8
2026-05-28 via Nuitee
S
Safaa couple us
8
2026-05-28 via Nuitee
A
Andreas couple ch
1
Extremely disappointing experience, misleading rooms, poor cleanliness, and indifferent staff. Plainly, this is a scum,
Pros:

Nothing.

Cons:

I genuinely do not understand how this hotel has such good online reviews. Our experience at The Renwick was completely unacceptable, especially considering we paid around $350 for one night, which we ended up spending in another hotel and were refused a refund (!).

We arrived in the morning and politely asked whether an early check-in might be possible. The staff told us they would “have to see what was available” and even mentioned they would need to pay extra to the cleaning staff to rush and prepare a room. Meanwhile, we later saw online that other guests had apparently been allowed to check in earlier than the official 4 PM time, so the explanation felt inconsistent and dismissive from the beginning.

When we finally returned around 5 PM, the first room they gave us was shocking. It had an external industrial-style ventilation unit connected through the window with a huge exhaust tube. Because of this setup, the window could not close properly and had visible gaps. Considering that New York is currently rainy, this was ridiculous and made the room feel uncomfortable and poorly insulated.

The room itself was also dirty. The desk had a visible brown ring/stain from what looked like an old cup or drink spill that clearly had not been cleaned properly. The nightstands were bare and looked nothing like the room presentation in the booking photos. Overall, the room felt neglected and completely misrepresented online.

I went back to reception to explain the issue. While they eventually changed our room, there was very little interest or concern about the actual problems I described. No apology, no professionalism, no sense that they cared that a guest paying these prices had just been placed in such a room.

The second room thankfully did not have the external ventilation system, but it was still far from acceptable. The bathroom was tiny and looked nothing like the photos of the room category we had booked.

2026-05-28 via Nuitee
A
Arbion couple us
10
Great location, helpful and attentive staff.
Pros:

Great location, very helpful and accommodating staff.

Cons:

N/A

2026-05-27 via Nuitee
R
Robeto solo_traveller es
7
Pros:

Localización

Cons:

No hay persianas, entra mucha luz y la habitación interior es muy ruidosa

2026-05-26 via Nuitee
M
Mece solo_traveller it
8
Pros:

La camera e la posizione centrale, da midtown è facile raggiungere tutto

Cons:

Gli infissi della camera erano vecchi e si sentivano tutti i rumori della città

2026-05-25 via Nuitee
P
Pantelis couple gb
9
Pros:

Unbeatable location for our first trip in New York. Staff were great and very promptly solved an issue with our room.

2026-05-25 via Nuitee
C
CELINE family_with_children fr
10
Parfait! Je recommande vivement
Pros:

L’emplacement est top, à 1 rue de la gare central, à 5 min de Bryant Park et 8 min de Time square! Pas mal de restaurants et café autour. Accueil super, le personnel est accueillant et disponible. Le style industriel est vraiment super sympa. Chambre spacieuse, avec un vrai matelas dans le canapé lit, parfait pour mes enfants de 9 et 12ans. Machine à café lavazza disponible dans la chambre et dosette fourni avec des bouteilles d’eau gourde. Bonne insonorisation des chambres et personnel de chambre au petit soin, toujours un mot gentil chaque jour que nous la voyons, et nous demandais toujours ce que nous avions besoin!

Cons:

Nope

2026-05-25 via Nuitee
C
Cindy family_with_children de
8
2026-05-25 via Nuitee
C
Cindy couple de
8
2026-05-25 via Nuitee
C
Caterina solo_traveller it
8
2026-05-24 via Nuitee
T
Theo solo_traveller nl
4
2026-05-23 via Nuitee
A
Ann couple us
9
Wonderful MidTown Hotel
Pros:

The room was spacious, quiet and clean. The location was perfect, near Grand Central and easy to get anywhere in the city: the Bronx, SoHo, and Brooklyn. Staff was very friendly and helpful.
I loved the Agency of Record bar next door. Great design and cocktails too.

Cons:

There could have been a luggage rack and the mirror structure would have been a good place to incorporate that. Instead the mirror was projecting off the wall and taking up valuable space in the room.

2026-05-23 via Nuitee
D
Derek couple us
8
2026-05-22 via Nuitee
A
alfredo gabriel couple ar
5
2026-05-21 via Nuitee
J
Jiale solo_traveller ca
10
2026-05-21 via Nuitee