Best Western Plus Airport Hotel

Hotels
•
Best Western Plus
7.2 (14885 reviews)
Kastruplundgade 15 , Copenhagen , dk

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location near the airport
Cons:
Cleanliness issues
Room conditions poor

Categories

Cleanliness
5.41
Several reviews mention issues with cleanliness, including mold and dirty linens.
Service
8.38
Multiple guests appreciated the friendly staff, although there were incidents of poor customer service.
Location
8.92
The hotel is conveniently located near the airport, which guests appreciated.
Room Quality
6.37
Rooms were described as worn, with issues like cold temperatures and odor being common complaints.
Amenities
6.9
Basic amenities were mentioned, but things like breakfast options were noted as lacking.
Value for Money
6.36
Guests felt the price did not match the quality of the hotel.
Food and Beverage
7.41
Breakfast options were okay, but some guests expected more variety.
Overall Experience
7.88
Overall satisfaction varied; some guests had decent stays while others were quite disappointed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:14

Property Description

Free Fitness Room Access
Guests at Best Western Plus Airport Hotel Copenhagen can enjoy complimentary access to the fitness room, perfect for staying active during their stay.

Scandinavian-Style Rooms
Experience comfort and style in the bright rooms featuring flat-screen satellite TVs and work desks. The Scandinavian design adds a touch of elegance to your stay.

Delicious Dining Options
Start your day right with a daily buffet breakfast offering organic choices, and for those on the go, a convenient grab-and-go breakfast is also available. In the evening, indulge in fresh and seasonal dishes at the brasserie-style restaurant or unwind with drinks at the cosy lobby bar.

Book your stay at Best Western Plus Airport Hotel Copenhagen now to enjoy these fantastic amenities and more!

Important information:

Please note that children over the age of 13 are considered adults at this property.

Do notice that guests are required to authorize payment with credit card. When paying with cash, a credit card deposit is also required

Please note that renovation work will take place until June 7, 2026. This may cause some noise and temporary disruption in certain areas of the hotel.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CPH

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for DKK 100 per person per night when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People 12 years old and over stay for DKK 200 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs DKK 95 per day.

Location

Guest Reviews

7.2
Based on 14885 reviews
Cleanliness: 5.41
Service: 8.38
Location: 8.92
Room Quality: 6.37
Amenities: 6.9
Value for Money: 6.36
Food and Beverage: 7.41
Overall Experience: 7.88
S
Samuel • couple • dk
10
2026-06-13 • via Nuitee
A
Agust Mar • couple • is
9
2026-06-13 • via Nuitee
R
Roman • couple • ch
8
2026-06-13 • via Nuitee
D
didier • couple • fr
8
2026-06-13 • via Nuitee
M
Mikko • solo_traveller • fi
8
Nuhruinen hotelli erinomaisilla liikuntamahdollisuuksilla
Pros:

Majoituspaikan ympäristö oli todella positiivinen yllätys. Lähellä on rantapuisto, joka tarjoaa erinomaiset lenkkeilymahdolöisuudet, uintia tai muuta rantatekemistä.
Hotellin alakerrassa on oikea kaupallinen kuntosali, johon hotellivieraat pääsevät eli ei tarvitse tyytyä mihinkään kämäseen huoneeseen, jossa on juoksumatto ja pari kahvakuulaa.

Cons:

Huoneet ovat aika kulahtaneet. Jos arvioisin pelkästään huoneita antaisin arvosanaksi 2/5, mutta liikuntamahdollisuudet ja ympäristö nostavat arvosana 4/5 tasoon.

2026-06-13 • via Nuitee
M
Michael • couple • dk
9
2026-06-13 • via Nuitee
J
Jeyachandran • couple • se
5
Pros:

Värd inte på pengar

Cons:

Trängt

2026-06-12 • via Nuitee
H
Hans-Anker • solo_traveller • dk
8
Pros:

Tæt på Metro

Cons:

Dårlige puder og bløde senge.

2026-06-12 • via Nuitee
V
Vlada • solo_traveller • lv
10
2026-06-12 • via Nuitee
M
Mevljid • solo_traveller • dk
1
2026-06-12 • via Nuitee
A
Amy • extended_group • us
10
Pros:

Clean, property is currently under construction. Breakfast was wonderful!

Cons:

Shuttle to the airport would be nice!

2026-06-12 • via Nuitee
V
Van Ness • couple • us
3
Nothing i would repeat.
Pros:

Not much

Cons:

Pretty much everything. Not a place i would go back to.

2026-06-12 • via Nuitee
T
Tian Hock • solo_traveller • my
6
Pros:

Nothing

Cons:

No kettle and cups in roo..Basic necesities not available!!

2026-06-12 • via Nuitee
T
Thor • solo_traveller • dk
1
2026-06-12 • via Nuitee
J
József • solo_traveller • hu
7
2026-06-11 • via Nuitee
I
Ingrid • family_with_children • pl
8
My 5th time in this hotel
Pros:

This was my fifth stay at this hotel, so I know it quite well. This time there was a small surprise: the lobby, restaurant, and three of the five floors were undergoing renovation. As compensation, guests received vouchers for drinks in the hotel restaurant and complimentary earplugs in case of noise. However, since we spent most of the daytime exploring the city, the renovation work did not affect our stay. As always, I greatly appreciated the location. The hotel is very close to Copenhagen Airport (Kastrup) – it is even possible to walk there – and also near a metro station, from which the main tourist attractions of Copenhagen can be reached in about 15 minutes. The room was clean, and the beds were comfortable. That said, it was clear that the interiors were due for refurbishment, so the renovation is understandable. A special compliment goes to the staff, both at the reception desk and in the restaurant. A particular thank you to the waiter from Poland, who was exceptionally friendly and helpful. Overall, I had another pleasant stay and would happily return again.

Cons:

My only minor disappointment was that, unlike during my previous stays, there was no kettle or tea/coffee-making facilities in the room this time.

2026-06-11 • via Nuitee
A
Anastasiia • couple • dk
8
2026-06-11 • via Nuitee
T
Thomas • solo_traveller • se
5
2026-06-11 • via Nuitee
M
Morten • solo_traveller • dk
10
Pros:

Flinke folk i receptionen. Og mit ønske om etage blev blev imødekommet. Tak for det.

Cons:

Ingen el koger.

2026-06-11 • via Nuitee
D
Daria Budzińska • family_with_children • pl
3
Pros:

Lokalizacja blisko lotniska, dogodny dojazd metrem lub spacer pieszo. Blisko przystanek metra (max 5 minut pieszo), którym można dojechać do centrum oraz mała plaża i marina (10-15 min pieszo). W okolicy są też sklepy spożywcze m.in. Netto (vis a vis hotelu) i kilka średniej jakości barów z fastfoodami. Okolica wydawała się spokojna, nie widziałam żadnych "inżynierów".

Cons:

Hotel był jednym wielkim placem budowy, od rana był hałas, a pokoje nawet po remoncie wyglądały zupełnie inaczej niż na zdjęciach w Internecie. Brak TV jak na zdjęciach. Dodatkowo dopłaciłam do 2 osobnych łóżek, a dostaliśmy 1 podwójne i musieliśmy spać z bratem w jednym łóżku co było dla nas niekomfortowe. Hotel z zewnątrz również nie wygląda jak na zdjęciach. Gdyby zdjęcia nie były zakłamane oraz byłaby podana informacja, że za ścianą trwa remont pojechałabym z innym nastawieniem, a tak oczekiwałam ładnego hotelu jak na zdjęciach.

2026-06-11 • via Nuitee