Best Western Plus Airport Hotel

Hotels
•
Best Western Plus
7.2 (15943 reviews)
Kastruplundgade 15 , Copenhagen , DK
+45 32 51 14 00

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
24-hour front desk
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location near the airport
Cons:
Cleanliness issues
Room conditions poor

Categories

Cleanliness
5.41
Several reviews mention issues with cleanliness, including mold and dirty linens.
Service
8.38
Multiple guests appreciated the friendly staff, although there were incidents of poor customer service.
Location
8.92
The hotel is conveniently located near the airport, which guests appreciated.
Room Quality
6.37
Rooms were described as worn, with issues like cold temperatures and odor being common complaints.
Amenities
6.9
Basic amenities were mentioned, but things like breakfast options were noted as lacking.
Value for Money
6.36
Guests felt the price did not match the quality of the hotel.
Food and Beverage
7.41
Breakfast options were okay, but some guests expected more variety.
Overall Experience
7.88
Overall satisfaction varied; some guests had decent stays while others were quite disappointed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:14

Property Description

Free Fitness Room Access
Guests at Best Western Plus Airport Hotel Copenhagen can enjoy complimentary access to the fitness room, perfect for staying active during their stay.

Scandinavian-Style Rooms
Experience comfort and style in the bright rooms featuring flat-screen satellite TVs and work desks. The Scandinavian design adds a touch of elegance to your stay.

Delicious Dining Options
Start your day right with a daily buffet breakfast offering organic choices, and for those on the go, a convenient grab-and-go breakfast is also available. In the evening, indulge in fresh and seasonal dishes at the brasserie-style restaurant or unwind with drinks at the cosy lobby bar.

Book your stay at Best Western Plus Airport Hotel Copenhagen now to enjoy these fantastic amenities and more!

Important information:

Please note that children over the age of 13 are considered adults at this property.

Do notice that guests are required to authorize payment with credit card. When paying with cash, a credit card deposit is also required

Please note that renovation work will take place until June 7, 2026. This may cause some noise and temporary disruption in certain areas of the hotel.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CPH

Location

Guest Reviews

7.2
Based on 15943 reviews
Cleanliness: 5.41
Service: 8.38
Location: 8.92
Room Quality: 6.37
Amenities: 6.9
Value for Money: 6.36
Food and Beverage: 7.41
Overall Experience: 7.88
A
Alla • couple • ua
10
2026-10-13 • via Nuitee
A
Annika • family_with_children • se
7
2026-10-13 • via Nuitee
J
Jone • couple • no
10
Really good value for money with a brand new room!
Pros:

We got a newly refurbished room - very very nice for the price!

2026-10-13 • via Nuitee
S
Sabine • extended_group • dk
9
2026-10-13 • via Nuitee
T
Thomas • solo_traveller • dk
1
Lort
Pros:

Da jeg forlod stedet. Det kunne jeg godt lide. Det kunne jeg meget bedre lide en at være der

Cons:

Alt

2026-10-12 • via Nuitee
J
Justyna • solo_traveller • pl
7
2026-10-12 • via Nuitee
R
Ricardo • extended_group • cl
8
Pros:

Buen hotel precio calidad

2026-10-12 • via Nuitee
J
Jan Christ Sölvsten • solo_traveller • dk
8
2026-10-12 • via Nuitee
P
Pia • family_with_children • no
3
2026-10-12 • via Nuitee
B
Benoît • family_with_children • fr
5
2026-10-12 • via Nuitee
T
Tomonori • solo_traveller • jp
5
2026-10-11 • via Nuitee
M
Mikael • solo_traveller • se
9
2026-10-11 • via Nuitee
B
Berit • couple • se
4
Det kändes som en uppgraderad fängelsecell
Pros:

Läget

Cons:

Vi fick bara en nyckel, det var kallt på rummet, ingenstans att lägga väskor annat än på golvet, ingen duschkräm i duschen, ingen möjlighet att göra eget kaffe på rummet, ingenstans att sitta när man t.ex skulle ta på skorna och inget skohorn (min man är reumatiker och rörelsehindrad), ingen TV, ingenstans att lägga sina kläder bara några galgar och där kan man inte ha strumpor, underkläder m.m, svårt att komma in i badrummet med rullator då toastolen sticker ut.

2026-10-11 • via Nuitee
M
markussen • extended_group • dk
8
Vi havde et godt ophold som sædvanlig.
Pros:

Centralt beliggende for os og okay pris.

Cons:

Har boet der flere gange men denne gang manglede der flere ting i forhold til tidligere ; ingen tv på værelset og ikke mulighed for at lave kaffe.
Morgenmadsbuffeten manglede flere ting i forhold til tidligere ophold - hjemmebagte vafler, god Thise Vesterhavsost og nutella.

2026-10-11 • via Nuitee
L
Lennart • solo_traveller • se
10
Lungt inför flygresan
Pros:

Rummen har verkligen genomgått en uppgradering ser ut som nya. Nära till Kastrup med taxi 10 minuter. Nära strövområde längs vattnet. Glaset med Carlsberg dom bjöd på smakade extra gott.

Cons:

Mörk i korridorerna svårt att se rumsnumren, men det kanske kommer vid restarande uppgradering.

2026-10-11 • via Nuitee
L
Laura • couple • dk
10
Rigtig godt. God beliggenhed
Pros:

Det hele især beliggenhed

Cons:

Der var ikke noget at sætte en finger på

2026-10-11 • via Nuitee
V
valérie • solo_traveller • fr
5
Bien placé pour ce rendre à l aéroport mais pas top
Pros:

Sa proximité avec l’aéroport

Cons:

Le confort, les équipements, la propreté

2026-10-11 • via Nuitee
B
barbara_jk • solo_traveller • pl
5
Maksymalnie na jedną noc
Pros:

Hotel po remoncie. Byłam w nim poprzednio w kwietniu 2025 i widać różnicę w standardzie pokoju.

Cons:

Brak telewizora, czajnika. Bardzo długi czas oczekiwania na zameldowanie się. Nie mam pretensji do pana na recepcji, ponieważ robił wszystko, co w jego mocy. Jednak niedopuszczalne jest żeby w hotelu z taką ilością miejsc była jedna osoba na recepcji. Tak było zarówno przy zameldowaniu się, jak i wymeldowaniu.

2026-10-11 • via Nuitee
U
Ulrik • solo_traveller • no
6
2026-10-11 • via Nuitee
R
Rina • solo_traveller • dk
7
Pros:

Nær ved lufthavnen

Cons:

Støjen

2026-10-10 • via Nuitee