Best Western Plus Airport Hotel

Hotels
•
Best Western Plus
6.9 (16132 reviews)
Kastruplundgade 15 , Copenhagen , DK
+45 32 51 14 00

listing image 1
Show all photos
Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
24-hour front desk
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Very close to the airport (walking distance/short transfer)
Some rooms recently renovated, clean bedding and comfortable beds
Convenient for short overnight stays or early flights
Cons:
Widespread ongoing renovations/construction causing paint, dust and disruption
Inconsistent staff attitude (multiple reports of rude/unhelpful front desk)
Limited amenities: many rooms lack TV, facilities sometimes don't match website
Breakfast often not included and described as poor by several guests

Categories

Cleanliness
6.2
Mixed comments: several guests reported paint, dust and renovation-related dirt in parts of the hotel, while others noted clean bedding and renovated rooms.
Service
7.5
Mixed service reports: multiple guests described rude or uncaring front-desk staff, but a few reviews specifically praised friendly staff, suggesting inconsistency rather than uniformly poor service.
Location
10
Consistently praised: the hotel is repeatedly described as very near the airport (walking distance or a short ride), the main positive factor for most guests.
Room Quality
6.5
Mixed: several rooms are newly renovated, clean and have good beds, but rooms are often small, lack TV in many cases, can be cold and are not well soundproofed.
Amenities
5.3
Weaknesses noted: missing in-room TVs, ongoing construction impacting public areas, and facilities not matching online presentation; amenities are limited for the price.
Value for Money
6
Mixed perceptions: convenience for early flights is valued, but some guests felt price was on the high side given renovation disruption and limited amenities.
Food and Beverage
6.2
Mixed feedback: several guests complained breakfast was not included or was poor; a few enjoyed the breakfast selection, so quality is inconsistent.
Overall Experience
7.5
Overall a convenient short-stay/airport option praised for location and some renovated rooms, but experience is lowered by construction, occasional rude staff and limited amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:14

Property Description

Free Fitness Room Access
Guests at Best Western Plus Airport Hotel Copenhagen can enjoy complimentary access to the fitness room, perfect for staying active during their stay.

Scandinavian-Style Rooms
Experience comfort and style in the bright rooms featuring flat-screen satellite TVs and work desks. The Scandinavian design adds a touch of elegance to your stay.

Delicious Dining Options
Start your day right with a daily buffet breakfast offering organic choices, and for those on the go, a convenient grab-and-go breakfast is also available. In the evening, indulge in fresh and seasonal dishes at the brasserie-style restaurant or unwind with drinks at the cosy lobby bar.

Book your stay at Best Western Plus Airport Hotel Copenhagen now to enjoy these fantastic amenities and more!

Important information:

Please note that children over the age of 13 are considered adults at this property.

Do notice that guests are required to authorize payment with credit card. When paying with cash, a credit card deposit is also required

Please note that renovation work will take place until June 7, 2026. This may cause some noise and temporary disruption in certain areas of the hotel.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CPH

Location

Guest Reviews

6.9
Based on 16132 reviews
Cleanliness: 6.2
Service: 7.5
Location: 10
Room Quality: 6.5
Amenities: 5.3
Value for Money: 6
Food and Beverage: 6.2
Overall Experience: 7.5
M
Magnus • couple • se
5
2026-10-31 • via Nuitee
A
Ann-Therese • family_with_children • se
7
2026-10-31 • via Nuitee
N
Natig • family_with_children • az
5
Pros:

I booked the hotel only for one night because it was close to airport, 15 minutes by walk. The only good thing is that.

Cons:

There was repair in the hotel and everywhere was full of paint. The staff was not caring anything. I couldn't have breakfast.

2026-10-31 • via Nuitee
J
J.-D. K. • family_with_children • de
7
2026-10-31 • via Nuitee
M
Mathias • family_with_children • se
10
Trevligt och professionellt bemötande av tex Arda och Can!
2026-10-30 • via Nuitee
J
Joaquin • solo_traveller • es
7
2026-10-30 • via Nuitee
M
Marie Skov • family_with_children • dk
5
Pros:

Rimelig afstand fra lufthavn

Cons:

Indretningsvalg. Faciliteter levede ikke op til visuel præsentation på hjemmeside.

2026-10-29 • via Nuitee
J
Jenny • couple • se
6
Pros:

Bra sängar

Cons:

Lyhört.

2026-10-29 • via Nuitee
R
Ruchi • couple • dk
5
2026-10-29 • via Nuitee
W
Werner • couple • no
2
Helt greit om du KUN skal dusje å sove
Pros:

Størrelsen på rommet

Cons:

Ikke TV på rommet..dårlig frokost…dårlige fasiliteter

2026-10-29 • via Nuitee
D
Debra • family_with_children • ca
6
Cons:

Having to pay for breakfast.

2026-10-29 • via Nuitee
M
Marcussen • couple • dk
6
Pænt værelse og dejligt nyt bad. Dog er der ekstremt lydt.
Pros:

Vi fik et værelse på 5. sal der helt tydeligt var nyrenoveret. Fint værelse og flot nyt badeværelse. Sengen var helt fin og det var en meget bedre oplevelse end de sidste gange vi har overnattet der. En stor forbedring.

Cons:

Der er stadig noget slidt og lidt beskidt på gangene. Og så er det ærgerligt at de ikke har tænkt lydisolering ind når de har renoveret værelserne, for der er virkelig lydt.

2026-10-29 • via Nuitee
R
Romualdas • solo_traveller • us
9
Good, hotel and most importantly location met my expectations. Price might be on the higher side.
Pros:

Location is walking distance from the airport, that was major factor for selecting the hotel. Clean large room.

Cons:

Breakfast was not included, but there are places around to eat. There is some maintenance in the lobby of the hotel. I just stayed one night so it was not bothering me during this stay.

2026-10-28 • via Nuitee
D
david • family_with_children • fr
9
2026-10-28 • via Nuitee
L
Lisa • solo_traveller • se
5
Ok
Pros:

Nära flygplatsen

Cons:

Renoveringar överallt. Dåligt skyltat från flygplatsen svårt att hitta och u gen information på hemsidan. Sur personal.

2026-10-28 • via Nuitee
A
Arndis Maria • family_with_children • is
7
Unpolite staff but convenient for a short stay
Pros:

Room was newly renovated and clean.
Location very good as it is close to the airport.

Cons:

Front desk was rude.
Brekfast selection was poor.

2026-10-28 • via Nuitee
M
Memet Ali • solo_traveller • se
6
Det var helt okej för att stanna över en natt
Pros:

Väldigt nära flygplatsen , stora anledningen till varför jag valde denna

Cons:

Det pågår en renovering lite här å där i hotellet men de störde mig inte direkt , de kunde haft lite hårdare och ej sjunkande kuddar

2026-10-28 • via Nuitee
B
Bente • solo_traveller • dk
6
Pros:

Lokalisation

2026-10-28 • via Nuitee
L
Lena • family_with_children • dk
1
Pros:

Da hotellet ligger ca 10 min kørsel fra lufthavnen,er det forkert,at kalde det airport hotel, hotellet var under renovering og der var ingen tv på værelset,en stor byggeplads,kun max 1 stjerne herfra .

2026-10-28 • via Nuitee
O
ove • couple • dk
9
2026-10-28 • via Nuitee