La Quinta by Wyndham Salt Lake City Airport

Good Location, close to airport.

I would like to clarify that I have no complaints about my stay at your hotel. Everything regarding my accommodation was perfectly fine, and I appreciated the service.

However, I have still not received the refund of my security deposit of 100 U.S. dollars. I sent an email on July 1, 2026, regarding this issue, but unfortunately I have not received any reply.

Could you please let me know if there is another email address where I can send my documentation? I can provide evidence that the deposit has not been refunded to my credit card and that the outstanding amount is still due.

I would appreciate your assistance and look forward to your response.

Had an excellent experience at this La Quinta. I stayed at a LQ last month in Bloomington, MN -- a disaster. This was night and day difference. Everything was clean and functional. The breakfast, while typical hotel fare, was decent and tasty. I'd stay here again in a heartbeat.

Was convenient to airport. Rooms were quiet. Staff was friendly and helpful.

By far the worst hotel stay I have ever had. I rarely leave a bad review for anyone. But this was horrible. It will makes me reluctant to stay any any other La Quinta property with our soccer team in the future. The front door was broken. There is no AC in the lobby, hallways, weight room, stairwells. Many of our players reported the ac did not work in their rooms. Housekeeping left our trash and towels piling up for three days. We finally took the trash out ourselves. The breakfast included a shelf of soft or rotten apples. I brought it up to the staff they said it’s probably because it’s hot in the lobby because they don’t have AC. Some of the carded doors entering the building are inoperable. There is only one door functioning to the pool area the others are permanently locked. When asking to open doors to relieve some of the heat or improve access they said they had a kid run through an open door to jump in the pool and he fell and missed the pool. Staff said that because of that event the owner ordered all the other doors locked permanently, meaning that they could not be opened in the case of an emergency. Members in our party on the first floor said their sinks and tubs were backing up. The elevators feel like saunas and were dirty and functioning poorly. The exercise room has a treadmill from Office Depot that had parts falling off a stationary bike that doesn’t work and a very old lifecycle and elliptical that are rusting and barely working. The gym smells like a dirty shoe. There were no towels in it, there were no wipes to clean the equipment and the weights would leave your hands black after using them. Virtually nothing in this place worked like it should. The front desk kept giving kids keys to my room without permission even after we asked them to stop. I told them that I noticed that they didn’t ask anyone for proof that it was their room. The front desk told me that he knew most of the people there so he didn’t need to, despite being incorrect. Staff was rude and unprofessional. They took time to tell my kids about staff that were fired the day before. The final straw was trying to get a late check out. We were told that they couldn’t give us anymore time to get packed up because they already let other people check out early. I asked to speak to a manager, they had to call him because he wasn’t there. They put him on speakerphone because their handset was broken and missing so anyone in the lobby could hear the exchange. I asked if there was anything they could do to accommodate me given the horrendous stay we had. The manager’s reply was have you seen the price of gas lately, meaning we would have to pay for another day and he told me that if my stay was so bad I could get out now. So we did.

Conveniently located close to the airport

The breakfast was delicious.

Clean and good food and have shutters bus to airport .

Clean. Pleasant staff.

Location

check in was ok

Nothing