MainStay Suites Orlando Altamonte Springs

Hotels
•
Main Stay Suites
6.2 (463 reviews)
644 Raymond Avenue , Orlando , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
BBQ facilities
Lift / Elevator
Fax/photocopying
See all facilities

Review Highlights

Pros:
Clean room
Comfortable bed
Affordable price
Convenient location
Cons:
Bad odors
Presence of pests
Dirty hotel condition
Lack of breakfast

Categories

Cleanliness
3.84
Numerous mentions of dirtiness, bad odors, and presence of pests.
Service
7.31
There were some improvements noted, but significant issues with room assignment and housekeeping.
Location
7.35
Location was appreciated, especially for proximity to work.
Room Quality
5.3
Complaints about room condition, including issues with cleanliness and maintenance.
Amenities
6.33
Amenities were present but not well-maintained, such as the pool and workout room.
Value for Money
7.29
Reasonable pricing mentioned, but quality concerns affect value perception.
Food and Beverage
5.84
No breakfast offerings and some good coffee available.
Overall Experience
6.31
Mixed feelings overall, with more negatives than positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 19:25

Property Description

Convenient Location
Located just off Interstate 4, MainStay Suites Orlando Altamonte Springs is a short distance from Cranes Roost Park, offering easy access to local attractions.

Comfortable Accommodations
Each studio and suite at this Altamonte hotel features free WiFi, a fully-equipped kitchen, and a cable TV, ensuring a cozy stay for all guests. Accessible rooms are also available for added convenience.

Amenities Galore
Guests can enjoy the outdoor pool, fitness centre, and launderette during their stay. Additionally, the 24-hour business centre caters to all business needs, making it a perfect choice for both leisure and business travelers.

Experience the perfect blend of comfort and convenience at MainStay Suites Orlando Altamonte Springs. Book now for an unforgettable stay!

Important information:

Please note that we do allow dogs (Max 75lbs), but not cats. There is a $50 USD nonrefundable deposit for pets per stay plus $10USD per pet, per night. Up to 2 pets per room.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MCO

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for US$10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

6.2
Based on 463 reviews
Cleanliness: 3.84
Service: 7.31
Location: 7.35
Room Quality: 5.3
Amenities: 6.33
Value for Money: 7.29
Food and Beverage: 5.84
Overall Experience: 6.31
G
Ganster • solo_traveller • us
1
Poor customer service quality disrespectful and out of context by calling the cops or no reason
Pros:

It ended up being a horrible State due to the coffee and call on me I did not get my refund back I did not get money back I was only there for 6 hours they charged me for worst vacation start ever

Cons:

The staff, I didn't get my refund cops will call on me staff was quite disrespectful did not want to help did not want to accommodate me did not want to refund me still have yet to refund me would never refer anyone to this property ever.

2026-05-29 • via Nuitee
S
Shannon • family_with_children • us
3
DO NOT BOOK HERE!!!!!
Pros:

Tiffany who is the assistant manager was very helpful.

Cons:

The property is absolutely disgusting. First off, it took the receptionist 20 mins to come to the front desk. I have footage of when I arrived. Our initial room had a pull out bed with a pissy mattress cover and a broken coffee table in it. The walls had a neat residue on them. When telling the receptionist about the mattress cover and table, the receptionist asked my husband to bring the mattress cover down to the front desk and put the coffee table in a storage closet in a nearby hallway. We had to stay in that room because there was no other rooms available that evening. The next morning when I went to use the shower, the pipes were sticking out of the wall. We ended up getting a new room. It was better but the shower vent was absolutely filthy in the bathroom. The smell of the building was old and moldy. Not to mention the heavy police activity outside due to a dispute happening in the building. I highly recommend NOT booking here. DO NOT BOOK HERE!!!!

2026-05-27 • via Nuitee
D
Davidson • solo_traveller • us
9
2026-05-26 • via Nuitee
J
Jessica • couple • us
10
2026-05-26 • via Nuitee
B
Barry • solo_traveller • us
9
The mattress was not really comfortable to sleep on
Pros:

In the past, they used to serve a continental breakfast, it was under a different name than also when the facilities was changed to a different name a.k.a. main stay hotel and suites… Things changed… The snack machine is overpriced so that mean we had to go and get food I think to make it better. They should serve some type of small type breakfast maybe cereals fruit something like that at least… That’s not asking for much.!!! at least that would be something that the guest can put in their stomachs for breakfast…, That’s not asking for much and some people don’t have transportation to go to a store Vista restaurants are about five 210 minutes away… Because you have to pay for Uber or Lyft or a cab very expensive in these times!! so they should offer guest something since there machines snack machine machines are very overpriced four dollars for a small bag of Doritos. Ridiculous.!!’

Cons:

No type of small continental breakfast like maybe some fruit and cereals that’s not asking for much

2026-05-25 • via Nuitee
K
Kalea • couple • us
4
2026-05-24 • via Nuitee
C
Cynthia • solo_traveller • us
10
Pros:

They let me check in a day early.

Cons:

3rd floor had a odor

2026-05-21 • via Nuitee
K
Keyarie • couple • us
10
2026-05-21 • via Nuitee
V
Verniya • family_with_children • us
6
I never payed to stay with roaches I could’ve stayed home for this !! Requested a new room bout none was available 🙄
Pros:

Location and quick access to where I need to go

Cons:

ROACHES

2026-05-20 • via Nuitee
S
Sonya Kay • couple • us
3
Pros:

Nothing…it was a crap hole

Cons:

Stunk and rundown

2026-05-19 • via Nuitee
A
Andres • couple • us
10
2026-05-19 • via Nuitee
A
Allen Fritzie • family_with_children • ph
7
Good for an overnight stay
Pros:

I like that it is conveniently located between the Orlando Sanford Airport and Disney World.

I highly appreciate the honesty of their staff, especially the person who cleaned our room. We accidentally left my daughter’s iPad behind, and we were able to get it back. Thank you!

Cons:

The room that was assigned to us needs repair. The shower tub was clogged, and there was a weird smell when we entered the room.

2026-05-18 • via Nuitee
K
Katharine • solo_traveller • us
4
Pros:

I like the easy access to route 4.

Cons:

I did not like the smell in the room. Was in room 339 and there was an odor. At night time little bugs came out only sore one road but there's other bugs. Outdated.

2026-05-11 • via Nuitee
W
Wilson • family_with_children • us
10
2026-05-06 • via Nuitee
A
Ashley • solo_traveller • us
1
Cons:

Pull out couch was stuck in air. Only one towel, no blankets for couch bed. Dirty bathroom. Lady at front desk was rud and said she could not do anything about ir.

2026-05-05 • via Nuitee
E
Ella • couple • us
1
Terrible
Pros:

nothing

Cons:

Tub drips and mold everywhere so we didn’t even take a shower floors were sticky all over even on the carpet and the toilet was cracked and there was stains on the toilet seat which we bought our own cleaner to clean and it actually cleaned off so no one cleaned the room also strong pot smell from staff and guest

2026-05-04 • via Nuitee
B
Brandon • couple • us
4
2026-05-01 • via Nuitee
M
Musall • solo_traveller • us
9
2026-04-30 • via Nuitee
A
Angela • couple • us
10
2026-04-30 • via Nuitee
N
Neal • couple • us
8
Nice and quiet. Good staff and breakfast.
Pros:

Good location, quiet.

Cons:

Nothing. It was all good.

2026-04-28 • via Nuitee