Sleep Inn & Suites Buffalo Airport

Hotels
•
Sleep Inn
7.3 (922 reviews)
100 Holtz Drive , Buffalo , US
+1 716-288-5011

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
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Review Highlights

Pros:
Comfortable beds
Convenient airport location and shuttle
Breakfast available with hot options
Secure/free parking
Helpful/accommodating staff (many reports)
Some renovated rooms
Cons:
Frequent cleanliness problems (dirt, smells, wet floors)
Inconsistent staff/service (grumpy receptionist, booking refusal)
Overcharging/payment and booking issues reported
Laundry/dryer out of order
Rooms feel dated and need updates

Categories

Cleanliness
5.8
Multiple guests reported dirt, lingering smells, wet floors after showering and evidence of previous guests (wrappers, cups); a few reviews noted clean rooms, but overall cleanliness was a recurring negative.
Service
7.4
Shuttle and many staff were described as helpful and accommodating, but there are notable negative incidents (grumpy night receptionist, booking/arrival refusal) that lower the score to mixed-to-positive service.
Location
8.6
Consistently praised for proximity and convenience to the airport and shuttle access; some noted it isn’t within easy walking distance, but location is overall a strong positive.
Room Quality
7
Beds and showers were often described as comfortable and satisfactory; however rooms feel dated for some guests and a need for updates or deeper cleaning was mentioned.
Amenities
7.5
Helpful amenities cited include a reliable airport shuttle and secure parking; breakfast available. Laundry facilities had reliability issues (dryer not working), producing a mixed but generally positive amenity experience.
Value for Money
6.2
Several guests found the property acceptable for a short stop, but serious issues (overcharging, partial refunds, perceived scam) and simple/generic breakfast lowered perceived value.
Food and Beverage
7
Breakfast repeatedly noted as available with decent selection and some hot options, though several guests found items poor quality (rubbery eggs, very basic offerings).
Overall Experience
8.9
Many guests found the hotel convenient, comfortable and suitable for an airport stop (good shuttle, comfortable beds), though a subset experienced significant service or cleanliness problems; overall stays tended toward positive for airport travelers.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:14

Property Description

Convenient Location
Situated near Buffalo Niagara International Airport and a short drive to the city center, Sleep Inn & Suites Buffalo Airport Cheektowaga offers a complimentary shuttle service and daily hot breakfast.

Comfortable Accommodations
Each room is equipped with a microwave, refrigerator, flat-screen TV, and coffee maker. Some rooms feature a spa bath or sofa bed for extra comfort during your stay.

Great Amenities
Guests can enjoy a 24-hour fitness center, hot tub, and evening cookies. Business facilities are available, along with free WiFi access and a daily newspaper.

Book now to experience a seamless blend of convenience and comfort at Sleep Inn & Suites Buffalo Airport Cheektowaga.

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BUF

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.3
Based on 922 reviews
Cleanliness: 5.8
Service: 7.4
Location: 8.6
Room Quality: 7
Amenities: 7.5
Value for Money: 6.2
Food and Beverage: 7
Overall Experience: 8.9
P
Pamela • couple • us
8
Pros:

The bed was comfortable, the room was dark and quiet.

Cons:

There was water all over the floor after showering. Bad setup. It was nice to have hot food for breakfast except the eggs were like rubber.

2026-10-30 • via Nuitee
S
Stewart • family_with_children • us
10
I had a great stay ther than the dryer not working
Pros:

I thought it was very comfortable for me and my kids

Cons:

The laundry room dryer was not working and it wasn’t as clean

2026-10-29 • via Nuitee
I
Igor • extended_group • us
8
Good! Recommend!
Pros:

Breakfast!

2026-10-27 • via Nuitee
A
ANDRES JESUS • extended_group • mx
9
2026-10-26 • via Nuitee
D
Dee • solo_traveller • us
10
Pros:

Convenient, early breakfast, shuttle, comfortable.

2026-10-25 • via Nuitee
D
DRFAUST2 • family_with_children • tr
6
Pros:

Otelin konumu iyi sayılır yinede yürüme mesafesinde değil. Ama servis bizi hem aldı hem bıraktı.
Çantalarımız akşama kadar otelde kaldı. Bu çok iyi bir hizmetti..

Cons:

The resepsionist on duty at night was a bit grumpy...

2026-10-18 • via Nuitee
T
Tracy • couple • us
9
Clean and convenient to airport.
Pros:

Close to airport and was able to keep car at secure parking lot.

2026-10-17 • via Nuitee
G
gun • family_with_children • us
3
더럽고 냄새나요.
Pros:

없음

Cons:

너무 오래되었고, 홀에서 냄새가 심하게 났으며, 직원들은 매우 불친절하였다. 아침 조식도 다른 1.5 혹은 2 수준의 조식이었다.

2026-10-17 • via Nuitee
B
Barbara • couple • us
10
Highly recommend!
Pros:

It was close & convenient to the airport & the shuttle was great & easy to use!

2026-10-15 • via Nuitee
R
Raymond • couple • us
9
2026-10-15 • via Nuitee
נעם מרק • family_with_children • il
1
אסור להגיע. רמאים.
Pros:

כלום

Cons:

לא הכירו בהזמנה המאושרת של בוקינג.
ובאחת וחצי בלילה פשוט הודיעו אין מקום.
( נחתנו לאחר חצות ) וכל זאת לאחר שגם קיבלו ממני מייל לגבי הגעה מאוחרת.
הפקיד קבלה סרב לאפשר לנו להשתמש בשאטל לטובת מלון לייד.
מזל שבוקינג עזרו , הבינו את הסיטואציה וב 2 בלילה מצאנו ועברנו מקום
תתרחקו מהם כמו מאש

2026-10-14 • via Nuitee
K
Kimberly • solo_traveller • us
8
Pros:

Easy shuttle access to and from airport

2026-10-10 • via Nuitee
U
Upendrakumar • family_with_children • qa
10
2026-10-07 • via Nuitee
C
Chen • solo_traveller • il
7
Pros:

Nice and 2 minutes from the airport.
The room has been renovated.

Cons:

Not clean and didnt feel clean.
Dirt from the guests before us was still there. Such as wrappers was outside the garbage can and plastic cups on the floor under the bed.

2026-09-17 • via Nuitee
D
Diomonique • solo_traveller • us
10
Pros:

VERY CLEAN QUIET AND WELCOMING!

2026-09-17 • via Nuitee
C
Charles • solo_traveller • us
1
2026-09-15 • via Nuitee
D
DANIELA • couple • us
6
Pros:

La ubicación geográfica estaba aceptable

Cons:

Me parece que la habitación de hotel todo se veía muy añejo

2026-09-15 • via Nuitee
A
Alcantar • solo_traveller • mx
3
Ok forma night.
Pros:

Location

Cons:

Looks old and not very clean

2026-09-14 • via Nuitee
A
Alice • solo_traveller • au
9
Pros:

It was convenient helpful to have a free shuttle to and from the airport the bed was good room was nice clean and breakfast was good as well f staff very friendly and helpful

2026-09-14 • via Nuitee
A
Alcantar • solo_traveller • mx
4
2026-09-09 • via Nuitee