Microtel Inn & Suites by Wyndham Matthews/Charlotte

Hotels
•
Microtel Inns & Suites
7 (724 reviews)
1603 Matthews-Mint Hill Road , Matthews , US

Free
Children allowed

Facilities

WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Family rooms
Lift / Elevator
Safety deposit box
See all facilities

Review Highlights

Pros:
Clean and comfortable
Convenient location
Cons:
Issues with room cleaning
Deposit refund delays

Categories

Cleanliness
6.58
Some reviews mentioned cleanliness, but also noted missed cleaning on the second night.
Service
7.05
Mixed reviews on service; some guests appreciated it, while others had issues.
Location
7.59
Guests appreciated the convenient location close to various amenities.
Room Quality
6.04
Room quality was noted as needing updates and issues with mattress comfort.
Amenities
7.07
Amenities like breakfast were highlighted positively, but some were lacking.
Value for Money
7.03
Good value for money was mentioned, yet there were issues with deposits.
Food and Beverage
7.58
Breakfast included was positively mentioned.
Overall Experience
7.05
Overall experience was mostly positive, though with some noted concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 03:02

Property Description

Welcome to Microtel Inn in Matthews, North Carolina!

Convenient Location:
Located just 4 km from Matthews International Sports Complex, our motel offers easy access to nearby attractions and events.

Comfortable Accommodations:
Each air-conditioned room features a cable TV, private bathroom with free toiletries, and cozy linen to ensure a comfortable stay.

Convenient Amenities:
Enjoy our daily continental breakfast, stay connected with free Wi-Fi access, and take advantage of our 24-hour reception, luggage storage, and vending machines.

Book now and experience a pleasant stay just a short drive away from Pebble Creek Golf Course and Charlotte-Douglas Airport!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLT

Location

Guest Reviews

7
Based on 724 reviews
Cleanliness: 6.58
Service: 7.05
Location: 7.59
Room Quality: 6.04
Amenities: 7.07
Value for Money: 7.03
Food and Beverage: 7.58
Overall Experience: 7.05
S
Samkelisiwe • solo_traveller • us
5
2026-09-15 • via Nuitee
R
Robert • solo_traveller • us
8
2026-09-07 • via Nuitee
B
Benedict • solo_traveller • us
4
2026-09-01 • via Nuitee
J
Jaime • couple • us
10
2026-08-30 • via Nuitee
R
Roman • solo_traveller • us
8
2026-08-28 • via Nuitee
D
Doug • solo_traveller • us
7
2026-08-24 • via Nuitee
A
Austin • solo_traveller • us
1
This hotel needs to be looked at by upper management and they need to take care of this problem.
Pros:

I didn’t like anything. This place was absolutely disgusting. I walked in thinking good. Looking around thinking eh it’s just a weekend. Got to my room and said absolutely not and got my refund immediately. Not taken care of, extremely out dated, filthy and had terrible mildew odor that would smack you in the face as soon as you opened the door.

Cons:

Everything. I did not like a single thing about this hotel. Especially the price for what the place was.

2026-08-24 • via Nuitee
L
Ludovic • solo_traveller • fr
3
Pros:

Honnêtement seul l'emplacement et peut être le prix sont raisonnable pour le reste cela est très compliqué

Cons:

Le personnel n'est clairement pas la pour vous aider
Le petit déjeuner est faible en terme de choix
La salle de bain et les serviettes ne sont pas propre
Il y a des odeurs de weed a tout va personnellement je n'ai rien contre mais quand l’odeur est si forte que c'est comme ci c'était moi qui fumait cela devient compliqué...
La clim fait un énorme bruit de moteur très perturbant pour dormir.

2026-08-18 • via Nuitee
M
Mark • couple • us
1
Fire Jack and review all the rooms for comfort.
Pros:

Location was good
The price was OK
But not much more

Cons:

The desk manager (Jack) was not friendly, Jack lied about the occupancy. He was very lazy to help with simple requests like he was doing me a favor. Never greeted me as came in or departure of hotel. Jack only played games at the counter.

The room sold to me was a deluxe Queen. It was not deluxe at all. Only one towel. No seating for the guest. Only one chair for double occupancy. The bathroom was not cleaned and the trash can was full from the past guest.

I booked for 3 days but departed a day early.

It was a very loud room right by the stairway door Slamming late and early

The TV was so small it was hard to see.

Only high power overhead lights. This room was bare minimum Very uncomfortable.

2026-08-17 • via Nuitee
K
Kyle • solo_traveller • us
10
2026-08-03 • via Nuitee
P
Parks • solo_traveller • us
10
2026-07-25 • via Nuitee
K
Konstantin • solo_traveller • us
9
2026-07-20 • via Nuitee
S
Shirley • solo_traveller • us
8
2026-07-18 • via Nuitee
D
David • couple • us
1
No pude hospedarme, hice una reserva de 2 días, no pude ir el primer día, al ir al otro día por la mañana me dijeron que
Pros:

No pude hospedarme

Cons:

No pude hospedarme

2026-07-14 • via Nuitee
K
Keiana • solo_traveller • us
3
2026-07-14 • via Nuitee
I
India • couple • us
10
2026-07-13 • via Nuitee
E
Elilene • couple • us
7
2026-07-09 • via Nuitee
M
McLeroy • couple • us
4
Ok to stay if you need a place to sleep.
Pros:

Close to the destination for the weekend.

Cons:

Staff made us feel uncomfortable through the conversation he was trying to have with my teen daughter and husband. Needs updating and repairs to some common areas: hallways, doors, etc.

2026-07-06 • via Nuitee
B
Bakari • solo_traveller • us
10
2026-06-27 • via Nuitee
T
Tritto Filho • solo_traveller • us
8
2026-06-25 • via Nuitee