Microtel Inn & Suites by Wyndham Matthews/Charlotte

Hotels
Microtel Inns & Suites
7 (699 reviews)
1603 Matthews-Mint Hill Road , Matthews , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Clean and comfortable
Convenient location
Cons:
Issues with room cleaning
Deposit refund delays

Categories

Cleanliness
6.58
Some reviews mentioned cleanliness, but also noted missed cleaning on the second night.
Service
7.05
Mixed reviews on service; some guests appreciated it, while others had issues.
Location
7.59
Guests appreciated the convenient location close to various amenities.
Room Quality
6.04
Room quality was noted as needing updates and issues with mattress comfort.
Amenities
7.07
Amenities like breakfast were highlighted positively, but some were lacking.
Value for Money
7.03
Good value for money was mentioned, yet there were issues with deposits.
Food and Beverage
7.58
Breakfast included was positively mentioned.
Overall Experience
7.05
Overall experience was mostly positive, though with some noted concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 03:02

Property Description

Welcome to Microtel Inn in Matthews, North Carolina!

Convenient Location:
Located just 4 km from Matthews International Sports Complex, our motel offers easy access to nearby attractions and events.

Comfortable Accommodations:
Each air-conditioned room features a cable TV, private bathroom with free toiletries, and cozy linen to ensure a comfortable stay.

Convenient Amenities:
Enjoy our daily continental breakfast, stay connected with free Wi-Fi access, and take advantage of our 24-hour reception, luggage storage, and vending machines.

Book now and experience a pleasant stay just a short drive away from Pebble Creek Golf Course and Charlotte-Douglas Airport!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLT

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7
Based on 699 reviews
Cleanliness: 6.58
Service: 7.05
Location: 7.59
Room Quality: 6.04
Amenities: 7.07
Value for Money: 7.03
Food and Beverage: 7.58
Overall Experience: 7.05
N
Nelson solo_traveller us
10
2026-06-05 via Nuitee
J
Jaime couple us
10
2026-05-31 via Nuitee
B
BREONNA couple us
10
2026-05-28 via Nuitee
E
Eva solo_traveller us
4
Pros:

The staff at check in was friendly.

Cons:

The bathroom did not look or feel clean.

2026-05-26 via Nuitee
V
Victor family_with_children us
10
2026-05-22 via Nuitee
P
Peter solo_traveller us
8
2026-05-21 via Nuitee
N
Nelson solo_traveller us
9
2026-05-15 via Nuitee
M
Morrison couple us
10
2026-05-13 via Nuitee
S
Sher couple us
9
2026-05-06 via Nuitee
S
Salvador family_with_children us
10
2026-05-03 via Nuitee
T
Takashi couple jp
8
2026-05-03 via Nuitee
C
Crystal solo_traveller us
5
2026-04-30 via Nuitee
N
Nelson solo_traveller us
10
2026-04-30 via Nuitee
J
James solo_traveller us
5
2026-04-27 via Nuitee
T
Tiffany solo_traveller us
1
Pros:

Nothing

Cons:

Took my money and deposited and kick me out the room at 2am for smelling smoke when came to check room didn't see no evidence of it .

2026-04-25 via Nuitee
D
Donna solo_traveller us
1
Cons:

At 2am the people in the next room kept trying to get into my room thru the adjoining door then proceeded to try to slide their key and try to open the front door. I was terrified! When I let the front desk know I got no response!! I am an elderly lady and was scared for my life!! I felt so unsafe!!

2026-04-21 via Nuitee
P
Pam solo_traveller us
3
Definitely 2 stars
Pros:

The location was great for the college tour that we were there for. The hotel overall was clean.

Cons:

I found yellow substance on the towels. It didnt seem like it was washed from the last guest. The breakfast was not what I expected. Very minimal choices and most of it was gone with in the first hour when I went.

2026-04-20 via Nuitee
C
Carlos solo_traveller us
4
2026-04-12 via Nuitee
J
jing family_with_children us
8
2026-04-12 via Nuitee
J
juan solo_traveller co
9
2026-04-07 via Nuitee