Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly, helpful and welcoming staff
Central location close to train station and Petit France
Quiet street despite central location
Very clean rooms and public areas
Excellent breakfast with wide selection
Comfortable beds and generally spacious rooms
Secure/private garage (valued by many guests)
Cons:
Private garage: very narrow access, undersized bays and occasional construction dust
Garage issues resulted in cars getting dusty and lack of notice about works
Occasional noise from rooftop AC or other rooms
Some rooms/bathrooms reported as small or very cold

Categories

Cleanliness
9
Rooms and public areas repeatedly described as very clean and well kept; one report of a car covered in dust due to garage works but room cleanliness is consistently praised.
Service
9
Staff described in many reviews as friendly, helpful and welcoming; smooth check-in/out and occasional complimentary upgrades noted.
Location
9.2
Frequently highlighted as centrally located and close to the train station/Petit France while being on a quiet street — excellent for city visits.
Room Quality
8.6
Rooms are often described as comfortable, spacious and well-appointed with good beds; some mentions of small rooms, a very cold bathroom in one case and occasional AC noise.
Amenities
6.2
Mixed. Breakfast is repeatedly praised, but the private garage receives several serious complaints (very narrow access, undersized bays, construction dust and lack of notice). In-room amenities limited in one review.
Value for Money
8.6
Not directly mentioned in the reviews; assigned the target overall rating.
Food and Beverage
9.2
Breakfast is described very positively across multiple reviews (''sensational'', ''very good'', wide selection).
Overall Experience
9
Overall very positive sentiment: many guests say they would return, call it enjoyable or 'Rundum super'; main negatives relate to parking/garage and occasional noise.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:14

Property Description

Contemporary Accommodation
The Best Western Monopole Métropole offers contemporary rooms with modern amenities like a minibar, free Wi-Fi, and air conditioning. The neutral tones and stylish decor provide a comfortable and relaxing atmosphere for guests.

Elegant Dining and Bar
Guests can enjoy a delicious buffet breakfast with options like scrambled eggs and bacon in the Alsatian-style breakfast room. The hotel's modern bar showcases paintings by local artists, creating a unique and artistic ambiance for visitors to unwind and socialize.

Convenient Location
Located just 400 meters from Strasbourg Train Station and a short walk from popular attractions like Place Kléber and Strasbourg Cathedral, the hotel's central location makes it easy for guests to explore the city. With access to the A35 and private underground parking, convenience is key for travelers at the Monopole Métropole.

Experience modern comfort and convenience at Best Western Monopole Métropole - book your stay now!

Important information:

Please note that a private underground Garage is available at 17 Eur / Night. The maximum vehicle height for parking at this property is 75 in. Taller vehicles cannot park here. The garage has to be reserved in advance.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SXB

Location

Guest Reviews

8.6
Based on 4365 reviews
Cleanliness: 9
Service: 9
Location: 9.2
Room Quality: 8.6
Amenities: 6.2
Value for Money: 8.6
Food and Beverage: 9.2
Overall Experience: 9
M
Martin • couple • au
10
Very enjoyable.
Pros:

Lovely room, friendly and helpful staff, convenient access to Strasbourg.

2026-10-29 • via Nuitee
N
Nuna • family_with_children • es
9
Pros:

Amabilidad en recepción, facilidades en el check in y checkout. Habitación muy cómoda y limpia.

Cons:

Todo bien

2026-10-27 • via Nuitee
H
Holger • extended_group • de
8
2026-10-27 • via Nuitee
H
Harald • extended_group • de
7
Ohne Auto jederzeit wieder, mit Auto entweder ein anderes Hotel oder mit einem anderen Stellplatz.
Pros:

Ich hätte das Hotel und unseren Aufenthalt mit 9 oder gar mit 10 bewertet, wenn es nicht das Thema mit der Tiefgarage gegeben hätte (siehe unten).

Cons:

Die Zufahrt zur Tiefgarage ist extrem eng und nur mit einem Einweiser des Hotels empfehlenswert bzw. möglich. Außerdem sind die meisten Stellplätze viel zu kurz für ein normales Fahrzeug, z. B. Skoda Superb, sodass der Wagen teilweise in die Fahrbahn ragt. Während unseres Aufenthaltes wurden Arbeiten in der Tiefgarage durchgeführt - leider gab es dazu keinen Hinweis bei der telefonischen Reservierung des Stellplatzes - mit der Folge, dass Stellplätze mit Maschinen und Material belegt waren und mein Wagen nach vier Tagen komplett mit einer dicken Staubschicht bedeckt war.

2026-10-26 • via Nuitee
M
mikadoch • family_with_children • ch
5
Pros:

Relativ Zentrale Lage

Cons:

Die Klimaanlage auf dem Dach hat bis ins Zimmer gedröhnt. Zum Glück waren wir nur 1 Nacht dort

2026-10-25 • via Nuitee
B
Bart • solo_traveller • be
10
Perfect verblijf om de stad te gaan ontdekken.
Pros:

Zeer mooi hotel met vriendelijk en behulpzaam personeel. Ook mooi meegenomen is de afgesloten parkeergarage ‘

Cons:

Nihil

2026-10-23 • via Nuitee
T
Tarek • solo_traveller • fr
8
2026-10-23 • via Nuitee
D
Damaso • family_with_children • be
8
Pros:

Kamer en ontbijt

Cons:

De badkamer was ijskoud

2026-10-20 • via Nuitee
N
Nicole • couple • de
9
Jederzeit wieder! 😁
Pros:

Sehr gute Lage, schönes Zimmer, super nettes und hilfsbereites Hotelpersonal

2026-10-19 • via Nuitee
D
Didier • couple • ch
8
Pros:

Emplacement proche de la gare et du centre historique. Quartier calme

2026-10-18 • via Nuitee
V
Verena • family_with_children • de
9
Rundum super
Pros:

Hervorzuheben ist das unheimlich freundliche und zuvorkommende Personal. Wir haben uns sehr willkommen gefühlt. Die Lage ist super. Das Frühstück sehr gut. Alles sehr sauber. Wir kommen sicher wieder mal vorbei.

2026-10-18 • via Nuitee
K
Karen • couple • fr
8
Pros:

room and close the train station , keep our bags

Cons:

some noise of some other rooms but it was only little

2026-10-18 • via Nuitee
T
Tiziana • couple • ch
10
Excellent hotel to spend one or few days in Strasbourg.
Pros:

This hotel is not only beautiful but centrally located yet on a quiet street. The staff is very welcoming and helpful . The private garage is a great addition. Breakfast is sensational

Cons:

We loved everything

2026-10-18 • via Nuitee
A
Axel • solo_traveller • de
8
Für meinen Zweck sehr gut geeignet. Nahe am Bahnhof und Petit France und bei gutem Wetter zu Fusd in
Pros:

Auswahl gut, immer Platz frei.

2026-10-16 • via Nuitee
G
Graciela Pascual • family_with_children • ar
9
Excelente ubicacion y excelente trato
Pros:

La ubicacion y el personal

Cons:

Cuarto un poco chico

2026-10-15 • via Nuitee
Étape • family_with_children • fr
6
2026-10-15 • via Nuitee
F
Friederike • couple • at
9
Sofort wieder
Pros:

Alles bestens, wirklich zuvorkommende Mitarbeiter, gute Lage und ein Parkhaus in der Nähe. Frühstück auch sehr gut

2026-10-14 • via Nuitee
K
Kirsten • couple • de
9
Ideal für Städtetrip
Pros:

Ruhig, trotz zentraler Lage / komfortables Zimmer mit super Betten / sehr gute Frühstücksauswahl

Cons:

Die enge Tiefgarage

2026-10-13 • via Nuitee
P
Priya • solo_traveller • fr
10
2026-10-12 • via Nuitee
S
Stefano • couple • it
7
2026-10-12 • via Nuitee