Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Poor cleanliness
Overpriced

Categories

Cleanliness
6.93
Towels were extremely unpleasant smelling and rough; even the replacements were not satisfactory.
Service
8.9
Staff were nice, but the hotel was understaffed leading to a stressful experience.
Location
9.44
Superb location close to train station and cathedral; central location praised by multiple guests.
Room Quality
7.89
Rooms were nice, but some found interiors outdated.
Amenities
7.92
Breakfast offerings were weak with significant understaffing issues.
Value for Money
7.38
Prices perceived as too high for the quality and services provided.
Food and Beverage
7.43
Breakfast was chaotic and service was overburdened.
Overall Experience
8.9
Overall a good experience despite some significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 20:47

Property Description

Luxurious Amenities
Experience a stay of luxury at Hilton Cologne, where guests can enjoy a fitness center, a restaurant, and a bar. The hotel also offers an ATM, luggage storage, and free WiFi for convenience.

Comfortable Accommodation
Relax in air-conditioned rooms equipped with modern amenities such as a flat-screen TV, safety deposit box, and a private bathroom with a shower. Guests can also enjoy room service and a 24-hour front desk for any assistance they may need.

Convenient Location
Located in the heart of Cologne, just 300 meters from Cologne Central Station, Hilton Cologne is the perfect base for exploring the city. With popular attractions like Cologne Cathedral and Museum Ludwig nearby, guests can immerse themselves in the culture and history of the area.

Book your stay at Hilton Cologne now for a luxurious and convenient experience in Cologne!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGN

Location

Guest Reviews

8.1
Based on 5867 reviews
Cleanliness: 6.93
Service: 8.9
Location: 9.44
Room Quality: 7.89
Amenities: 7.92
Value for Money: 7.38
Food and Beverage: 7.43
Overall Experience: 8.9
K
Karin • solo_traveller • de
8
Pros:

Lage

Cons:

kein Kommentar, nur 1 Übernachtung

2026-09-19 • via Nuitee
J
jonas • solo_traveller • lt
10
2026-09-18 • via Nuitee
C
Carlos • couple • br
10
2026-09-18 • via Nuitee
K
Karel • couple • be
7
Goed kort weekend verblijf
Pros:

Uitstekende ligging! Zeer kort bij het historisch centrum en de Dom.
Ontbijt zoals verwacht goed voor dit type van hotel. Vriendelijk personeel.
Eigen garage is een zeer groot pluspunt!

Cons:

De voorzieningen in de badkamer kan beter. Haardroger was defect, geen kam of tandenborstel.

2026-09-18 • via Nuitee
V
Von Vivenot • solo_traveller • au
8
2026-09-18 • via Nuitee
B
Boaz • solo_traveller • il
9
2026-09-17 • via Nuitee
E
Emin • solo_traveller • az
1
2026-09-17 • via Nuitee
M
Monika • solo_traveller • ch
4
2026-09-17 • via Nuitee
S
Steffen • extended_group • de
1
Komplette Enttäuschung
Pros:

Nur das Frühstück

Cons:

Zimmer hat nach Rauch gestunken, in der Lobby war es unerträglich laut um 23:30Uhr, die Zimmer sind abgewohnt. Der Kaffee im Zimmer ist löslicher Kaffee - ungeniessbar. Der Herr an der Rezeption ein überforderter Trainee usw. Nie wieder. Nach Feedback wurde eine "Kompensation" beim Checkout für 500€(!) Zimmerpreis in Aussicht gestellt. Ich habe irgendwelche Hilton Honors Punkte bekommen. Die könnt ihr euch sonst wohin stecken.

2026-09-17 • via Nuitee
J
joan • couple • nl
8
uitstekende locatie, prettig parkeren, professionele bediening
Pros:

De vriendelijkheid bij de receptie er is moeite gedaan om ons een kamer gelijkvloers te geven .

Cons:

het restaurant verdiend een up grade

2026-09-17 • via Nuitee
S
Sanguan • family_with_children • de
8
War sehr zufrieden
Pros:

Gute Zentrale Lage

Cons:

35€ für ein Frühstück ist schon abgehoben.

2026-09-17 • via Nuitee
E
Elizabeth • solo_traveller • gb
10
Pros:

Extremely close to station and cathedral, a comfortable hotel and helpful staff

2026-09-16 • via Nuitee
A
Alison • couple • au
9
2026-09-16 • via Nuitee
L
Lynn • family_with_children • dk
10
Pros:

The room was quiet and the temperature was comfortable. Breakfast was very good. The location is fantastic - walking distance to the train station and the cathedral and easy to get to by car. The parking garage was also very nice and much appreciated.

Cons:

I generally don't like the automatic coffee machines that make different kinds of coffee. Too bad that seems to be what most hotels are using these days.

2026-09-16 • via Nuitee
V
Vassilis • couple • gr
3
Water every where is complementary. An act of civilisation. 0.10 euro cost for the hotel. Here they were charging one bo
Cons:

This is not a five star hotel as you are saying.

2026-09-15 • via Nuitee
K
Karolina • couple • gb
10
2026-09-15 • via Nuitee
M
Marcus • solo_traveller • de
8
2026-09-15 • via Nuitee
A
Adela • family_with_children • ba
9
Veoma ugodno
Pros:

Lokacija

2026-09-15 • via Nuitee
F
Frank • solo_traveller • au
10
Good value for money in central location
Pros:

Breakfast, Friendly Staff, Great Location

Cons:

Nothing

2026-09-14 • via Nuitee
C
Chmiel • solo_traveller • pl
6
2026-09-14 • via Nuitee