Hilton Cologne

Hotels
•
Hilton Hotels & Resorts
8.1 (5443 reviews)
Marzellenstr. 13-17 , Cologne , de

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Poor cleanliness
Overpriced

Categories

Cleanliness
6.93
Towels were extremely unpleasant smelling and rough; even the replacements were not satisfactory.
Service
8.9
Staff were nice, but the hotel was understaffed leading to a stressful experience.
Location
9.44
Superb location close to train station and cathedral; central location praised by multiple guests.
Room Quality
7.89
Rooms were nice, but some found interiors outdated.
Amenities
7.92
Breakfast offerings were weak with significant understaffing issues.
Value for Money
7.38
Prices perceived as too high for the quality and services provided.
Food and Beverage
7.43
Breakfast was chaotic and service was overburdened.
Overall Experience
8.9
Overall a good experience despite some significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 20:47

Property Description

Luxurious Amenities
Experience a stay of luxury at Hilton Cologne, where guests can enjoy a fitness center, a restaurant, and a bar. The hotel also offers an ATM, luggage storage, and free WiFi for convenience.

Comfortable Accommodation
Relax in air-conditioned rooms equipped with modern amenities such as a flat-screen TV, safety deposit box, and a private bathroom with a shower. Guests can also enjoy room service and a 24-hour front desk for any assistance they may need.

Convenient Location
Located in the heart of Cologne, just 300 meters from Cologne Central Station, Hilton Cologne is the perfect base for exploring the city. With popular attractions like Cologne Cathedral and Museum Ludwig nearby, guests can immerse themselves in the culture and history of the area.

Book your stay at Hilton Cologne now for a luxurious and convenient experience in Cologne!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGN

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 32 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Children up to and including 17 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.1
Based on 5443 reviews
Cleanliness: 6.93
Service: 8.9
Location: 9.44
Room Quality: 7.89
Amenities: 7.92
Value for Money: 7.38
Food and Beverage: 7.43
Overall Experience: 8.9
A
Ana • family_with_children • nl
9
Lekker ná een drukke dag met shoppen op loopafstand, ging ik de sauna in . Heerlijk
Pros:

De locatie

Cons:

Betaal parkeren

2026-05-30 • via Nuitee
S
Sam • couple • us
10
2026-05-30 • via Nuitee
T
Tuan Anh • couple • de
6
2026-05-30 • via Nuitee
G
günay • family_with_children • tr
10
Olağanüstü çok şık ve temiz
Pros:

Harika temizlik konusunda çok hassaslar mükemmel bir konu söyleyecek bir şey bulamıyorum her şey için teşekkür ederim

Cons:

Otoparka çok kullanışlı çalışanlar güler yüzlü her an size yardımcı olmak için hazırlar bence bölgenin en iyi oteli otelin giriş bölümünde bulunan taksiler gelen misafirleri engellemekte bekleyen taksiler misafirlerin öncelikli olduğunu bildirmeleri bence şart

2026-05-30 • via Nuitee
D
Dirk Herbert Fritz • solo_traveller • de
10
Das Hilton Cologne werde ich immer wieder buchen.
Pros:

Die Nähe zum Bahnhof und Musical-Dome ist fantastisch.

2026-05-29 • via Nuitee
U
Umit Can • solo_traveller • tr
10
2026-05-29 • via Nuitee
D
Dr. Recep • family_with_children • tr
10
Fatura hariç mükemmel
Pros:

Her şey mükemmel

Cons:

Fatura istedim vermiyoruz dediler
Booking ten fatura slmanız gerekiyor dediler ve fatura vermediler
Sonradan Booking aracılığı ile istedim
Fatura düzenlendi ANCAK
K NO:10253733082
bilgisi eksik
Faturaya eklenmesi için bekliyorum
K No bilgisi eksik fatura resmi olarak Türkiye de GEÇERSİZDİR

2026-05-29 • via Nuitee
M
Marina • solo_traveller • de
8
2026-05-29 • via Nuitee
E
Ellerich • solo_traveller • de
7
2026-05-29 • via Nuitee
F
Florian • solo_traveller • de
10
2026-05-29 • via Nuitee
D
Derya • family_with_children • tr
3
Gittiğim en kötü Hiltondu,bir daha orada kalmam ama diğer Hilton larda kalırım
Pros:

Konumu çok iyiydi,heryere yakın ama araba ile gitmeyin park yeri olmuyor otelde

Cons:

Odalar çok küçük ikinci bavulu açamıyorsunuz,duş alıyorsunuz banyonun dışı su içinde kalıyor bide suyu çekmekle uğraşıyorsunuz,odalarda 1 adet su bile yok ücretsiz

2026-05-29 • via Nuitee
K
Katarina • family_with_children • at
5
2026-05-29 • via Nuitee
M
Michael • couple • gb
9
2026-05-28 • via Nuitee
N
Nicole • solo_traveller • de
10
Schönes , zentralgelegenes Hotel
Pros:

Sehr zentral

Cons:

nichts zu beanstanden

2026-05-28 • via Nuitee
U
Ulaş Nuri • couple • tr
8
2026-05-28 • via Nuitee
M
Mohamad Raphi • solo_traveller • ae
8
2026-05-27 • via Nuitee
S
Sabani • family_with_children • ch
10
2026-05-27 • via Nuitee
J
Joanne • couple • gb
10
2026-05-27 • via Nuitee
J
Juliana • family_with_children • br
8
2026-05-27 • via Nuitee
M
Marianne • couple • de
8
2026-05-27 • via Nuitee