Hilton Cologne

Hotels
•
Hilton Hotels & Resorts
8.1 (5513 reviews)
Marzellenstr. 13-17 , Cologne , de

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Poor cleanliness
Overpriced

Categories

Cleanliness
6.93
Towels were extremely unpleasant smelling and rough; even the replacements were not satisfactory.
Service
8.9
Staff were nice, but the hotel was understaffed leading to a stressful experience.
Location
9.44
Superb location close to train station and cathedral; central location praised by multiple guests.
Room Quality
7.89
Rooms were nice, but some found interiors outdated.
Amenities
7.92
Breakfast offerings were weak with significant understaffing issues.
Value for Money
7.38
Prices perceived as too high for the quality and services provided.
Food and Beverage
7.43
Breakfast was chaotic and service was overburdened.
Overall Experience
8.9
Overall a good experience despite some significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 20:47

Property Description

Luxurious Amenities
Experience a stay of luxury at Hilton Cologne, where guests can enjoy a fitness center, a restaurant, and a bar. The hotel also offers an ATM, luggage storage, and free WiFi for convenience.

Comfortable Accommodation
Relax in air-conditioned rooms equipped with modern amenities such as a flat-screen TV, safety deposit box, and a private bathroom with a shower. Guests can also enjoy room service and a 24-hour front desk for any assistance they may need.

Convenient Location
Located in the heart of Cologne, just 300 meters from Cologne Central Station, Hilton Cologne is the perfect base for exploring the city. With popular attractions like Cologne Cathedral and Museum Ludwig nearby, guests can immerse themselves in the culture and history of the area.

Book your stay at Hilton Cologne now for a luxurious and convenient experience in Cologne!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGN

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 32 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Children up to and including 17 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.1
Based on 5513 reviews
Cleanliness: 6.93
Service: 8.9
Location: 9.44
Room Quality: 7.89
Amenities: 7.92
Value for Money: 7.38
Food and Beverage: 7.43
Overall Experience: 8.9
C
Cindy • solo_traveller • be
9
Pros:

Cosy bed, beakfast buffet with pancakes and waffles

2026-06-13 • via Nuitee
S
sasa • solo_traveller • me
9
2026-06-13 • via Nuitee
H
HAOTING • family_with_children • tw
9
2026-06-13 • via Nuitee
S
Simon • family_with_children • de
8
2026-06-13 • via Nuitee
B
Brigit • couple • nl
8
2026-06-12 • via Nuitee
S
Stefanie • couple • de
7
2026-06-11 • via Nuitee
E
Eloy • couple • es
9
Perfecto para visitar Colonia
Pros:

Todo muy bien. El personal muy atento para hacer que pasásemos un día maravilloso en Colonia. La habitación muy bien.

2026-06-11 • via Nuitee
B
Busra • family_with_children • gr
9
2026-06-11 • via Nuitee
S
Stefanie • couple • de
8
2026-06-11 • via Nuitee
H
Hector • couple • cl
8
2026-06-11 • via Nuitee
P
Patricia • solo_traveller • gb
9
Perfect for one night stay
Pros:

Great location for rail station. Clean and comfortable with great breakfast.

Cons:

Nothing

2026-06-10 • via Nuitee
I
Irwan • couple • de
8
War ein tollen Aufenthalt, besonders wenn du am nächsten Tag früheren Zug erreichen willst. So komfortabel !
Pros:

Die Location

Cons:

Keine

2026-06-10 • via Nuitee
P
Petzi • couple • de
9
2026-06-10 • via Nuitee
S
Swaby • solo_traveller • gb
10
Pros:

Room was very well presented, safe secure underground parking, bar was very nice, the breakfast and it's presentation was outstanding. The hotel staff are very polite and professional i highly recommend this hotel

Cons:

Nothing

2026-06-10 • via Nuitee
T
Tendai E. • couple • nl
7
2026-06-09 • via Nuitee
M
Mohammad • couple • qa
8
2026-06-08 • via Nuitee
J
Jenny • couple • uy
10
Impecable estadía en Hilton Köln!
Pros:

Inmejorable ubicación, muy buenas instalaciones y excelente el personal

Cons:

No hubo nada que no nos gustara

2026-06-08 • via Nuitee
D
Dirk • couple • de
9
Wir kommen sehr gerne wieder!
Pros:

Der Service war perfekt.

2026-06-08 • via Nuitee
R
Reinhard • couple • de
9
Wir werden wiederkommen!
Pros:

Seh nettes und freundliches Personal!!
Zimmer war ordentlich und ruhig gelegen.
Hotel ist sehr zentral gelegen.

Cons:

Nicht erwähnenswert.

2026-06-08 • via Nuitee
I
IDAYANTI • couple • id
9
Pros:

Near the train station dan cologne cathedral

2026-06-08 • via Nuitee