Best Western Hotel Augusta

Hotels
•
Best Western
7.9 (3453 reviews)
Ludwigstraße 2 (Eingang Kesselmarkt) , Augsburg , DE
+49 821 50140

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
Family rooms
Pets allowed
Lift / Elevator
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Review Highlights

Pros:
Excellent central location within walking distance of sights
Friendly, helpful and responsive staff
Good and varied breakfast offering
Comfortable rooms/bed options reported by several guests
Family-friendly (spacious family rooms, attentive breakfast staff)
Cons:
Some rooms/facilities feel dated (old furnishings, carpeted floors)
Value-for-money concerns (price vs. condition)
Occasional mattress/comfort issues (rubber mattresses causing heat)
Parking difficulties and no elevator for strollers
Limited dietary options (no gluten-free bread, alternative milks) and occasional lack of small items (facecloths)

Categories

Cleanliness
7.5
Generally reported as clean in several reviews, though some guests noted worn/old fixtures and carpeted floors that reduced perceived freshness.
Service
9
Consistently praised: friendly, competent reception staff, quick check-in/assistance and helpful breakfast staff; multiple guests said they would return because of service.
Location
9
Repeatedly highlighted as excellent/central — within walking distance of sights, pedestrian zone and many restaurants; one of the hotel's strongest points.
Room Quality
7
Mixed: some guests found beds excellent and rooms spacious, others mentioned old furnishings, rubber mattresses causing heat, carpeted rooms and occasional overheating.
Amenities
7.5
Breakfast offering and in-room coffee/tea praised; family rooms and 24/7 reception appreciated. Issues: parking difficulties, no elevator for strollers, missing some modern comforts.
Value for Money
6.5
Several guests felt price-performance was poor: dated furnishings, lack of fresh bakery items and missing dietary options led to negative value impressions.
Food and Beverage
8
Breakfast frequently described as excellent and varied (cold cuts, fruit, hot items), though a few guests wanted more variety or fresher bread and alternative milk/gluten-free options.
Overall Experience
8.7
Many positive overall impressions (comfortable stay, central location, friendly staff, would return), tempered by concerns about age of property and value.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:15

Property Description

Prime Location in Augsburg
Situated just a 2-minute walk from the charming Old Town of Augsburg, a UNESCO World Heritage Site, the hotel Garni offers a modern and convenient stay for guests looking to explore this historic city.

Modern Rooms and 24-Hour Reception
The Best Western Hotel Augusta boasts spacious rooms with satellite TV, renovated in 2017. With a variety of room categories to choose from, guests can enjoy a comfortable stay with the convenience of a 24-hour reception.

Convenient Amenities
Guests can take advantage of the free internet terminal in the lobby, a 24-hour minibar, and a vending machine. Start your day right with a delicious breakfast buffet offering hot and cold options, including sparkling wine. Unwind with hot and cold drinks at the lobby bar, open throughout the day.

Book now for an unforgettable stay in Augsburg at the Best Western Hotel Augusta!

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MUC

Location

Guest Reviews

7.9
Based on 3453 reviews
Cleanliness: 7.5
Service: 9
Location: 9
Room Quality: 7
Amenities: 7.5
Value for Money: 6.5
Food and Beverage: 8
Overall Experience: 8.7
S
Stephan • family_with_children • de
7
2026-11-07 • via Nuitee
A
Anna • family_with_children • cz
8
2026-11-07 • via Nuitee
T
Tom • family_with_children • de
8
Pros:

Sehr nettes Personal, großes Zimmer, ruhige Lage, gutes Frühstück.

Cons:

Sehr kleines Badezimmer

2026-11-06 • via Nuitee
M
Michael • solo_traveller • de
9
2026-11-05 • via Nuitee
U
Ursula • solo_traveller • de
9
Cons:

Mein Zimmer (501) lag neben dem Aufzug, der deutlich zu hören war, auch nachts.

2026-11-04 • via Nuitee
J
Juhani • extended_group • fi
8
Pros:

Hyvä aamiainen, suihku oli hyvä. siisteys huippuluokkaa. Tyynyt vähän huonot.

2026-11-03 • via Nuitee
S
Sabina • family_with_children • de
4
2026-11-02 • via Nuitee
S
siegrun • couple • de
9
Ein sehr gutes Hotel, um Augsburg kennen zu lernen oder sich dienstlich in Augsburg aufzuhalten.
Pros:

Ein wunderbarer problemloser und komfortabler Aufenthalt in diesem Hotel. Man kann es nur weiterempfehlen.

2026-11-02 • via Nuitee
V
Vilmos • solo_traveller • hu
7
Relatively ok
Cons:

Fruhstuck Fruchtsalat war nicht frisch gemacht

2026-11-01 • via Nuitee
J
Janine • extended_group • at
10
Ein wunderbarer Aufenthalt in einem bestens geführten, empfehlenswerten Hotel!!!!
Pros:

Wir hatten ein wunderbares großes Zimmer für 3 Personen, eine sehr schöne Sitzecke, genügend Schränke und ein
feines Bad. Das Zimmer und das Bad waren sehr sauber, die Betten wurden täglich gemacht und das Bad mit neuen
Handtüchern versehen und geputzt. Das Personal - hilfsbereit, freundlich, aufmerksam und alle vom Hotel-Team verdienen unsere Hochachtung. Das Frühstück sehr gut, appetitlich hergerichtet, es waren keine Wünsche offen. Wir konnten auch schon früher einchecken da das Zimmer schon fertig war. In den Gängen vom Hotel ein feiner frischer Geruch. Saubere Teppiche. Das Hotel gleich neben der Einkaufsstraße war zusätzlich ein Pluspunkt.

Cons:

Es fällt uns einfach nichts ein.

2026-11-01 • via Nuitee
T
Tuğba • couple • tr
9
2026-11-01 • via Nuitee
C
Charlotte • couple • ch
6
Zentrale Lage, Zimmer ohne Komfort.
Pros:

Sehr gute zentrale Lage. Parkhaus gleich nebenan.

Cons:

Empfang war mässig nett. Wortkarg beim Aus-checken. Zimmer und Bad waren viel zu warm, Temperatur konnte nicht reguliert werden.
Teppich im Zimmer grauslig.

2026-11-01 • via Nuitee
E
Elena • family_with_children • sk
9
Cons:

Izba bola dosť vykúrená

2026-10-31 • via Nuitee
V
Valeri • couple • bg
10
2026-10-29 • via Nuitee
M
Moritz • extended_group • ch
9
Sehr gutes Hotel in zentraler Lage. Sehr zu empfehlen
2026-10-28 • via Nuitee
F
FELIX • couple • de
5
2026-10-26 • via Nuitee
Y
Yodi • solo_traveller • de
8
2026-10-26 • via Nuitee
S
Stefan • family_with_children • de
6
2026-10-24 • via Nuitee
B
Bettina • couple • de
9
sehr schöner Aufenthalt
2026-10-22 • via Nuitee
K
Kimberly L • couple • ca
8
Great location and access to everything a traveller may want. Comfortable and clean.
Pros:

The location of the property is excellent. Walking distance to many sights, City Hall, a shopping path and sidewalk market. Plenty of restaurants and cafes close by.

Cons:

Extra large pillows were unusual and uncomfortable. We were able to get two better options. No facecloths? Is that a cultural thing?

2026-10-21 • via Nuitee