Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Nice pool area
Friendly staff
Cons:
Cleanliness issues
Limited vegetarian options
Room maintenance problems

Categories

Cleanliness
7.58
Some guests reported cleanliness issues with room upkeep.
Service
8.55
Overall service was praised, though some issues were noted.
Location
9.09
Consistently mentioned as a strong positive aspect.
Room Quality
7.04
Mixed reviews; some rooms were well-rated while others were described as outdated.
Amenities
8.07
Amenities were generally well received, especially the pool.
Value for Money
7.53
Value perception was low due to room quality and service issues.
Food and Beverage
8.08
Breakfast options received mixed feedback, lacking for some guests.
Overall Experience
8.05
Overall, guests had a good experience despite some noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 01:12

Property Description

Luxurious Beachfront Property

Outdoor Infinity Pool and Spa Services
Mercure Kuta Bali boasts an outdoor infinity pool and spa services, perfect for relaxation after a day at Kuta Beach. Unwind with a Balinese massage at Bali Spa or soak up the sun by the rooftop pool.

Dining with a View and Nightlife
Indulge in a buffet dinner with Asian and Western dishes at Alang Alang Restaurant while enjoying splendid views of Kuta Beach. End your day with cocktails at the Lotus Lobby Bar or the Pool Bar, both offering a vibrant nightlife experience.

For a beach getaway filled with luxury and convenience, book your stay at Mercure Kuta Bali now.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for Rp 0 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 2423 reviews
Cleanliness: 7.58
Service: 8.55
Location: 9.09
Room Quality: 7.04
Amenities: 8.07
Value for Money: 7.53
Food and Beverage: 8.08
Overall Experience: 8.05
H
Harshita • couple • nz
4
2026-07-25 • via Nuitee
A
Alexander • solo_traveller • nz
8
Great value for money
Pros:

Great location, comfortable rooms and awesome location

Cons:

Staff and service was a bit slow

2026-07-25 • via Nuitee
J
Johan • solo_traveller • ae
8
Pros:

Excellent location

Cons:

Breakfast to be improved

2026-07-25 • via Nuitee
K
Katia • couple • ca
7
Pros:

Location

2026-07-23 • via Nuitee
A
Ali • family_with_children • sa
6
Pros:

Location

Cons:

Very Old and smells wasn't good

2026-07-23 • via Nuitee
J
JUAN FACUNDO • solo_traveller • ar
8
2026-07-22 • via Nuitee
M
Michelle • couple • ae
9
It was great !!! We will be back !!!
Pros:

Perfect location ! Cozy hotel ! Great staff ! Good price !

Cons:

I didn’t like the restaurant, more specifically “the food “was below my expectations.
Everything about the hotel is great but I think the food need to be updated and have better quality.

2026-07-22 • via Nuitee
J
Joanna • couple • pl
10
Pros:

Super basen

2026-07-20 • via Nuitee
F
Faiszal • couple • gb
10
2026-07-19 • via Nuitee
S
Satnam • solo_traveller • au
5
2026-07-18 • via Nuitee
R
Rebecca • couple • au
10
2026-07-17 • via Nuitee
S
Stewart • family_with_children • au
10
Fantastic! The staff we so lovely and were very helpful and kind.
Pros:

The rooms were clean and comfortable. We had an ocean view room with a balcony. It was lovely sitting on the balcony each afternoon watching the sunset and people watching.

Cons:

The breakfast could have had a little more western options for the children.

2026-07-17 • via Nuitee
M
Matthew • extended_group • au
8
2026-07-16 • via Nuitee
N
Nicholas • couple • au
9
Will be coming back great location and hotel
Pros:

Location and the clean room

2026-07-16 • via Nuitee
T
Thi Hang • couple • vn
10
Very good
Pros:

Very very good

2026-07-16 • via Nuitee
H
HAKSOO • solo_traveller • kr
8
Pros:

위치가 중심가라서 쇼핑, 식당가가 주변에 다있어 무지 편함. 옆골목에 현지 식당 가격저렴하고 특히 사태랑 흰밥의 조합이 정말 좋고 맛있었음

Cons:

해변가라서 밤에 폭축터트리는 소리가 가끔 크게나서 수면 방해할때..

2026-07-16 • via Nuitee
I
István • family_with_children • hu
9
2026-07-16 • via Nuitee
H
Hajer • couple • om
3
Pros:

موقع المكان ممتاز جدا قريب من مولين ، وقريب من كل الخدمات
ومقابل البحر

Cons:

نظافه الفراش ونظافه الفوط

2026-07-16 • via Nuitee
S
silva • family_with_children • pt
10
Boa localização e preço/qualidade
Pros:

boa localização, toda a equipa muito disponivel e atenciosa. quartos bonitos e muito cuidados. fico sempre nesse hotel quando vou a kuta. excelente

Cons:

O barulho do ar condicionado

2026-07-16 • via Nuitee
D
Daniel • couple • es
5
2026-07-14 • via Nuitee