Quality Inn & Suites University-Airport

Hotels
•
Quality Inn
7 (640 reviews)
311 East Gaulbert Avenue , Louisville , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Comfortable Bed
Polite Staff
Cons:
Dirty Rooms
Lack of Amenities

Categories

Cleanliness
4.89
Several reviews mentioned dirty rooms and unclean facilities.
Service
8.86
Many reviews noted polite staff and resolution of issues.
Location
8.9
Positive mentions about location being convenient.
Room Quality
5.85
Mixed reviews regarding room condition and cleanliness.
Amenities
5.88
Amenities were mentioned as lacking in quality or availability.
Value for Money
7.84
The price was reasonable, but quality was subpar.
Food and Beverage
6.89
Breakfast was noted as basic; some positive mentions.
Overall Experience
6.86
Generally disappointing stay with multiple complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 08:00

Property Description

Convenient Location
The Quality Inn & Suites University/Airport is strategically situated just four miles away from both the Louisville International Airport and the University of Louisville. Enjoy easy access to popular attractions like Churchill Downs, the Louisville Zoo, and Papa John's Cardinal Stadium.

Impressive Amenities
Indulge in complimentary perks such as a deluxe continental breakfast, local calls, newspaper, and coffee. Stay active in the exercise room, unwind in the indoor heated pool, and make use of in-room conveniences like refrigerators, microwaves, and two-person hot tubs.

Ideal for Business Travelers
Business class rooms offer additional comforts like executive desks, free high-speed Internet, and access to copy/fax services. With meeting spaces available, it's perfect for hosting events. Plus, laundry facilities and proximity to key business and entertainment areas make it a top choice.

Book now to experience a seamless blend of comfort and convenience at the Quality Inn & Suites University/Airport.

Important information:

You must show a valid photo ID and credit card upon check-in.

Please note that a USD 50 charge is applicable if found smoking in a nonsmoking room.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SDF

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    Adults stay for US$20 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7
Based on 640 reviews
Cleanliness: 4.89
Service: 8.86
Location: 8.9
Room Quality: 5.85
Amenities: 5.88
Value for Money: 7.84
Food and Beverage: 6.89
Overall Experience: 6.86
I
Irvin • solo_traveller • us
3
Pros:

It was cheap

Cons:

The jets in the tub didnt work smelled like mold in the room the pool was freezing couldn't understand staff language the elevator needs repair the toilet paper was not fresh on the row it has been used

2026-06-06 • via Nuitee
G
Glenn • solo_traveller • us
8
Pros:

Customer Service

2026-06-06 • via Nuitee
A
Alabi • couple • us
10
2026-06-05 • via Nuitee
E
Edward • couple • us
6
Ok for the price.
Pros:

Location was good. It was ok for the price.

Cons:

Had a running toilet which had a broken handle. So I had the room changed. Parking lot had some trash that were not picked up for few days. Stayed there 4 days and each day eggs were almost or were empty. Bowls were missing for the cereal.

2026-06-05 • via Nuitee
D
Daniel • couple • us
8
2026-06-04 • via Nuitee
B
Ben • couple • us
1
Dirty, smelly & the staff are as useful as a pencil underwater!
Pros:

Location

Cons:

It was terrible place stinks is dirty and the staff are about as useful as a pencil underwater

Would advise anyone to go elsewhere literally anywhere else !

2026-06-02 • via Nuitee
B
Ben • couple • us
1
2026-06-02 • via Nuitee
S
Susan • solo_traveller • us
9
2026-06-01 • via Nuitee
T
Tamara • family_with_children • us
8
The room was clean and comfortable.
Pros:

Very spacious

Cons:

The smell

2026-06-01 • via Nuitee
H
Hallie • couple • us
8
I had a wonderful time and took so many baths in the jacuzzi tub!!
Pros:

The jacuzzi tub! I think the room was a great value for the price. Overall it was clean and there were great amenities in the room - even a stove!!

Cons:

There was a little bug at one point (not bed bugs!). The pool was closed the whole time I was there. The fitness room was mediocre at best. Not the best spot for a long trip, but for a weekend getaway or a relaxing retreat I would definitely recommend.

2026-05-29 • via Nuitee
D
Dianna • solo_traveller • us
7
Pros:

Room was clean. Lobby was clean.

Cons:

Breakfast buffet was extremely lacking & poor quality. Vending machine didn't work & had difficulty communicating with clerk to get a refund. Outside hotel there were people smoking marijuana right at the entrance everyday. Homeless tarp city across the street & they seemed to hang out in the hotel parking lot.

2026-05-28 • via Nuitee
P
pavlo • couple • us
8
Місце чудове сервіс бажано покращити
Pros:

Місце розташування

Cons:

Таракани бруд поломана сантехніка забита уми валка

2026-05-28 • via Nuitee
H
Haynes • family_with_children • bb
8
Satisfied
2026-05-26 • via Nuitee
H
Helen • solo_traveller • bo
3
No cumplían lo que te ofrecian
Pros:

Los días de desayuno eran muy ricos

Cons:

Lo que no me gustó es que estaba mal o no funcionaba el ascensor y no está habilitada la piscina después el Gym estaba todo mal y roto solo funcionaba la trotadora y una maquinas más lo demás no estaba bien y bueno aumentando qué no me sentía a gusta y la lavadora y la secadora no funcionaban y estaban mal.

2026-05-16 • via Nuitee
R
Roger • solo_traveller • us
6
Overall, pleasant. Staff was friendly, but I could not contact the front desk from the room phone.
Pros:

The room was clean & the breakfast was satisfying. However, there were several substandard items wrong with the room & the property in generaI. There were a lot of vagrants loitering around the property. I left a list of about 10 items with the owners.

Cons:

Amenities, hotel services such as plumbing, furniture, appliances, room fixtures, hardware etc. There did not seem to be a lot of maintenance & upkeep of the property. The elevator failed the last day I was there. There was no hotel services room guide & I was not able to contact the front desk from the room phone.

2026-05-15 • via Nuitee
F
Fletcher • solo_traveller • us
8
Meh.
Pros:

It was close to everything we needed.

Cons:

Stairway and stairway carpet were filthy and had a funky smell, beds are like rocks.

2026-05-12 • via Nuitee
T
tony • solo_traveller • us
10
Pros:

Everything

Cons:

Na

2026-05-12 • via Nuitee
P
Paula • solo_traveller • us
8
Pros:

The location was great for my event

2026-05-11 • via Nuitee
M
Marjorie • couple • us
1
2026-05-11 • via Nuitee
C
Crystal • family_with_children • us
7
2026-05-10 • via Nuitee