Hotel Walliserhof Zermatt

Hotels
9 (2757 reviews)
Bahnhofstrasse , Zermatt , CH
+41 27 530 20 20

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Restaurant
Heating
Terrace
Family rooms
Pets allowed
Hiking
Lift / Elevator
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Review Highlights

Pros:
Excellent central location
Large, comfortable rooms
Friendly and attentive staff
Very good/abundant breakfast
Clean rooms
Spa with sauna/steam/jacuzzi (robes/slippers provided)
Cons:
Mini-spa small and somewhat dated
Strong cheese/restaurant odour in passages
Slow check-in at times
No in-room kettle/tea and no in-room safe noted
Noise/view issues for some courtyard rooms (bins)
Higher local prices (Zermatt expensive)

Categories

Cleanliness
9.5
Multiple reviews state rooms are clean and comfortable; overall strong cleanliness impressions.
Service
9.2
Staff repeatedly described as friendly, attentive and helpful (notably Inès); a few mentions of slow check-in lowered the score slightly.
Location
9.8
Consistently praised as very central and convenient (walking distance to train, restaurants and attractions).
Room Quality
9
Rooms are described as large, comfortable and well appointed, though occasional issues noted (window between bathroom/bedroom, low shower ceiling, lack of in-room safe).
Amenities
8.2
Spa exists with sauna/steam/jacuzzi and robes/slippers provided but several guests found the mini-spa small and dated; lack of in-room kettle/tea and no evening lounge noted.
Value for Money
8.8
Mixed signals: some guests called it great value, others noted overall Zermatt prices are high; perceived value slightly below perfect due to local cost.
Food and Beverage
8.5
Breakfast repeatedly praised as excellent and plentiful, but some guests disliked the offering for their palate and several noted a strong cheese/restaurant odour impacting common areas.
Overall Experience
9
Overall very positive stays: comfortable rooms, excellent location and friendly staff produced a strong overall experience despite some small service/amenity drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:14

Property Description

Charming Valais Chalet Style
Discover the allure of Hotel Walliserhof Zermatt, centrally located just 300 metres from the train station. Embrace the typical Valais chalet architecture while enjoying modern amenities such as a spa area with sauna and hot tub.

Comfortable Rooms and Delectable Dining
Indulge in comfort in our well-equipped rooms featuring a TV, desk, and luxurious bathroom amenities. Start your day with a delicious breakfast and savor regional and international cuisine for lunch and dinner at our restaurant with a terrace overlooking Bahnhofstrasse.

Proximity to Attractions
Conveniently situated, our hotel is a short distance from Matterhorn Glacier Paradise Station and the Zermatt-Furi Ski Lift, making it an ideal choice for adventurers and leisure travelers alike.

Book now to experience the perfect blend of tradition and luxury at Hotel Walliserhof Zermatt.

Important information:

Please inform the hotel if you are traveling with children and include their number and age.

Please note that Zermatt is a car-free village. You can park your car in Täsch (indoor parking) and continue to Zermatt by train or taxi.

Please note this is a cash-free property. All payment is by card.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GVA

Location

Guest Reviews

9
Based on 2757 reviews
Cleanliness: 9.5
Service: 9.2
Location: 9.8
Room Quality: 9
Amenities: 8.2
Value for Money: 8.8
Food and Beverage: 8.5
Overall Experience: 9
K
Kristi • extended_group • us
9
Pros:

Location was great. Big room. Great breakfast.

Cons:

Nothing-great stay.

2026-10-30 • via Nuitee
C
Cristina Maria • couple • br
9
Adorável.
Pros:

Excelentes.

2026-10-29 • via Nuitee
A
Astrid • family_with_children • es
10
Pros:

Buenísima ubicación. Buenísimo desayuno de calidad. Habitación espaciosa. Spa con sauna baño turco y jacuzzi. Te dan bata y chanclas en recepción.

Cons:

Todo estaba bien.

2026-10-28 • via Nuitee
緑川 • couple • jp
8
2026-10-28 • via Nuitee
C
Chun-Tao • couple • tw
8
Pros:

位置方便 房間乾淨

Cons:

Spa不大 餐廳的地方經過會有起司味

2026-10-27 • via Nuitee
R
Robert • couple • au
10
2026-10-27 • via Nuitee
A
Ayelen • family_with_children • ar
10
Nos encantó!
Pros:

La verdad que la pasamos muy bien. La habitación muy cómoda y preciosa. La atención del personal al llegar fue excelente, Muy amables y atentos. El desayuno muy rico y completo. Una ubicación excelente.

2026-10-27 • via Nuitee
R
Robylyn • family_with_children • sg
10
2026-10-26 • via Nuitee
M
Marianna • couple • us
5
2026-10-26 • via Nuitee
E
Eveline • family_with_children • ch
10
2026-10-25 • via Nuitee
M
Maria • extended_group • pl
10
Rewelacyjny pobyt z Zeramtt
Pros:

Piękny pokój, miła obsługa inpyszne śniadanie

2026-10-24 • via Nuitee
E
Esteban • family_with_children • us
10
2026-10-23 • via Nuitee
I
Ilka • couple • ch
9
Ein schönes Hotel und preislich noch ok
Pros:

Es ist halt Zermatt und damit sehr teuer

2026-10-23 • via Nuitee
M
mark • couple • us
10
Liked this place a lot
Pros:

The hotel was conveniently located to everything, train, restaurants, and shopping. The room was large and comfortable and breakfast was excellent.

Cons:

We arrived at a time when the front desk is not staffed. Finally left our luggage in the lobby area and went wandering the town.

2026-10-23 • via Nuitee
A
Andreas • family_with_children • gr
10
Pros:

room, breakfast, excellent location

2026-10-22 • via Nuitee
P
pornsak • extended_group • th
9
2026-10-21 • via Nuitee
K
KLEBER • couple • br
10
2026-10-20 • via Nuitee
N
NIKOLAY • family_with_children • at
9
Pros:

Удобно пройти пешком от вокзала до отеля, приятная атмосфера и отзывчивый персонал.

Cons:

Мини-спа требует обновление, устарел уже морально. Вместо двух ванн, сделать небольшой бассейн

2026-10-20 • via Nuitee
E
Everth • couple • us
10
Inigualable
Pros:

Rooms, location

2026-10-19 • via Nuitee
V
V • extended_group • us
8
Pros:

Excellent location, excellent staff, excellent breakfast, pretty good rooms.

Cons:

There was a woindow between bathroom and bedroom which was very unusual.

2026-10-17 • via Nuitee