Hotel Walliserhof Zermatt

Hotels
9 (2479 reviews)
Bahnhofstrasse , Zermatt , ch

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Non-smoking rooms
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Hot tub/Jacuzzi
Sauna
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Cons:
Lack of some amenities
Noise from bathrooms

Categories

Cleanliness
8.39
Some reviews mention the cleanliness of the hotel as excellent, but there were concerns about the cleanliness of the bathroom due to hearing noises.
Service
9.86
Staff was frequently described as friendly and helpful across multiple reviews.
Location
9.4
Numerous reviews praised the excellent location near the train station and other historical sites.
Room Quality
8.85
Rooms were generally described as spacious and comfortable, with some reviews highlighting the vintage charm.
Amenities
8.38
The absence of certain amenities like kettles and safes in the room was noted, but some rooms had balconies.
Value for Money
8.84
Good value for the quality advertised, especially given the positive comments on the restaurant.
Food and Beverage
8.89
Breakfast received great reviews, while dinner was praised for its quality.
Overall Experience
9.36
Overall experiences shared were highly positive, with many expressing interest in returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 00:32

Property Description

Charming Valais Chalet Style
Discover the allure of Hotel Walliserhof Zermatt, centrally located just 300 metres from the train station. Embrace the typical Valais chalet architecture while enjoying modern amenities such as a spa area with sauna and hot tub.

Comfortable Rooms and Delectable Dining
Indulge in comfort in our well-equipped rooms featuring a TV, desk, and luxurious bathroom amenities. Start your day with a delicious breakfast and savor regional and international cuisine for lunch and dinner at our restaurant with a terrace overlooking Bahnhofstrasse.

Proximity to Attractions
Conveniently situated, our hotel is a short distance from Matterhorn Glacier Paradise Station and the Zermatt-Furi Ski Lift, making it an ideal choice for adventurers and leisure travelers alike.

Book now to experience the perfect blend of tradition and luxury at Hotel Walliserhof Zermatt.

Important information:

Please inform the hotel if you are traveling with children and include their number and age.

Please note that Zermatt is a car-free village. You can park your car in Täsch (indoor parking) and continue to Zermatt by train or taxi.

Please note this is a cash-free property. All payment is by card.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GVA

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children up to and including 15 years old stay for CHF 50 per person per night when using an available extra bed.
    People 16 years old and over stay for CHF 70 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 2479 reviews
Cleanliness: 8.39
Service: 9.86
Location: 9.4
Room Quality: 8.85
Amenities: 8.38
Value for Money: 8.84
Food and Beverage: 8.89
Overall Experience: 9.36
R
RJ • solo_traveller • ch
8
Pros:

Locatie

Cons:

Wat lawaaierig door houten plafond

2026-06-13 • via Nuitee
W
Wong • family_with_children • sg
8
Good location, comfort stay
Pros:

Fantastic location close to the train station. Hotel does have the common lounge for tenants to have their own dinner

Cons:

Breakfast is very normal

2026-06-13 • via Nuitee
C
Cerstin • solo_traveller • de
10
Pros:

ein sehr schönes ,gemütliches Hotel in der Nähe des Bahnhofs gelegen.
Sehr freundlicher Empfang an der Rezeption,Zimmer sehr sauber und gemütlich eingerichtet.Betten sind Spitzenklasse,lange nicht so gut gelegen.Balkon hatte Blick zum Matterhorn.
Frühstück ausreichend und alles da was das Herz begehrt.
Hotel mit Aufzug.Alles schön eingerichtet ,da fühlt man sich wohl und empfehle es jedem weiter.
Hotel liegt auf der Hauptgeschäftsstraße.Das angeschlossene Restaurant empfehlenswert.
Wir kommen sehr gern wieder!

2026-06-12 • via Nuitee
C
Christine • couple • au
10
Pros:

Super comfortable bed and great location. Lovely to have little balcony overlooking top of the Matterhorn. Excellent restaurant.

Cons:

Nothing

2026-06-12 • via Nuitee
J
John • solo_traveller • us
10
Pros:

Fantastic location right in the center of town, easy access to everything and the train station was right down the street. Loved having a balcony and spacious room. Breakfast was really good.

Cons:

Everything was fine.

2026-06-11 • via Nuitee
S
Siegfried • couple • at
9
2026-06-11 • via Nuitee
S
Sonia Gomes • solo_traveller • pt
10
2026-06-10 • via Nuitee
S
Simon • couple • gb
9
Lovely room
Pros:

Gorgeous room, fantastic bed and pillows

Cons:

We had to leave before breakfast to catch a train sadly !

2026-06-10 • via Nuitee
I
Iga • extended_group • ch
9
Pros:

Room was very nicely decorated and clean. We are happy we could come with our dog (15 CHF per night). We had access to mini spa however we haven't used it. Hotel is located in the main street, very close to the train station. However, our room was super quiet and also hotel made an effort to place us and our friend in the neighboring rooms. Breakfast was with good selection of food. We were very satisfied to stay in that property.

Cons:

It would be nice to have a kettle in the room.
It is also worth noting that the rooms have slightly low ceilings, which might be a bit of a hassle for tall people.

2026-06-09 • via Nuitee
A
Anne-Marie • couple • gb
8
An enjoyable one night stay.
Pros:

Great location with friendly staff. Lovely little spa facility.

2026-06-09 • via Nuitee
R
ravinran • couple • sg
7
For an overnight stay to catch the morning St Moritz Glacier Express, this hotel serves its purpose.
Pros:

Breakfast was reasonably good and expected of a standard European hotel breakfast.

Cons:

The location was good. Close to the train station, restaurants and shops.

2026-06-09 • via Nuitee
M
Merve • couple • tr
6
Pros:

Konumu çok iyi.

Cons:

Otelde çalışan az. Birilerini bulmak zor olabiliyor. Bir de odamızın zemini rampaydı, neden anlayamadık.

2026-06-09 • via Nuitee
M
Miriam • solo_traveller • ch
7
2026-06-08 • via Nuitee
S
Sujin • solo_traveller • sk
8
Pros:

젊은 여직원분께 감사해요.
일찍 도착했는데, 체크인 너무 친절히 도와주셨어요.
조식 맛있었어요. 하우스 쥬스 너무 신선하고, 스위스 햄 소시지는 다 맛있는거같아요.
하루만 묵으실거면 호텔이 나은거같아요.
아파트 엄청 고민하다, 호텔로 숙소 바꿨는데 만족해요.

Cons:

없어요.

2026-06-08 • via Nuitee
K
Kitti • extended_group • th
9
2026-06-08 • via Nuitee
G
Gerardo_Cesar • solo_traveller • ar
9
Hotel confortable y bien ubicado
Pros:

Muy buena ubicación

2026-06-07 • via Nuitee
S
STEPHEN • solo_traveller • us
9
2026-06-07 • via Nuitee
F
FRANCOIS • couple • fr
10
Un hôtel qui mérite d’être reconnu et encouragé pour son service au delà d’un 3 étoiles
Pros:

La proximité de la gare situé à 5 minutes à pied, avec un emplacement hyper central mais en étant préservé du bruit, un accueil très agréable et professionnel. Établissement rempli d’authenticité et de charmes. Il y a tout pour passer un très agréable séjour. Petit déjeuner complet, bon et efficace avec un grand nombre de produits locaux.

2026-06-07 • via Nuitee
T
Tabasom • extended_group • us
10
Cozy, convenient, and a joy to behold all around
Pros:

Amazingly spacious suite room, as big as a nice apartment penthouse and on only the first floor. Zermatt was a wonderful cozy mountainside village by the world famous giant Matterhorn with plenty of amenities and stuff to do and see. The property felt like an authentic old school alpine cabin. A lot more than what I was expecting for a European budget hotel let alone a village or even top of the line. Best value ever.

Cons:

I didn’t stay there long enough with my family. We will return for more. Also, I wished that cars could stop by the Zermatt train station instead of all the way in Täsch.

2026-06-07 • via Nuitee
Y
Yuki • couple • jp
10
好立地な癒し宿
Pros:

ツェルマット駅から徒歩5分程度の好立地、レストランやお土産物さんも近い！
部屋は綺麗で2階だったので、一階の他3部屋と共有のバルコニーが使えた。朝食もブュッフェで美味しい。
全身が浸かる浴槽があったのも良い。

Cons:

お湯を沸かすポットがなかった。

2026-06-06 • via Nuitee