Best Western PLUS Monterrey Colón

Hotels
Best Western Plus
8.5 (844 reviews)
Colon 1768 Col. Centro , Monterrey , mx

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Good service
Great location
Cons:
Poor cleanliness
Limited breakfast options

Categories

Cleanliness
7.21
Several reviews mentioned poor cleanliness levels and issues with housekeeping.
Service
9.18
Overall, the service was described as helpful and attentive by many guests.
Location
9.22
Guests appreciated the proximity to the city center and key attractions.
Room Quality
9.17
Rooms were noted for being comfortable with good amenities.
Amenities
8.2
Mixed reviews on amenities; issues with the gym and pool were highlighted.
Value for Money
9.16
Many guests felt they received good value considering the pricing.
Food and Beverage
6.71
The breakfast variety was criticized, with many guests wanting more options.
Overall Experience
9.18
Many guests reported a generally positive experience despite some specific complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 06:03

Property Description

Indulge in Modern Comforts:
Discover the Best Western PLUS Monterrey Colón, where modern décor and top-notch amenities await. Air-conditioned rooms with flat-screen TVs and coffee makers ensure a comfortable stay.

Relax and Rejuvenate:
Take a dip in the indoor swimming pool or break a sweat at the gym. Unwind with free Wi-Fi, unlimited phone calls, and an express buffet breakfast.

Convenience at Your Fingertips:
Located just 2 km from Monterrey's center, enjoy free parking and easy access to major motorways. With shuttle services and a business center offering WiFi, your stay is both convenient and connected.

Book now for a seamless blend of comfort and convenience at Best Western PLUS Monterrey Colón!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MTY

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible at a location nearby (reservation is not needed).

  • Children and extra bed policy

    Children ages 1 and older are allowed.
    Children from 1 year old to 10 years old stay for free when using an existing bed.
    Children from 11 years old to 17 years old stay for MXN 150 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 844 reviews
Cleanliness: 7.21
Service: 9.18
Location: 9.22
Room Quality: 9.17
Amenities: 8.2
Value for Money: 9.16
Food and Beverage: 6.71
Overall Experience: 9.18
G
González solo_traveller mx
9
ES VERDAD
Pros:

Me gustó el desayuno, solo estuve un día pero estaba muy rico y el personal muy amable.

Cons:

La limpieza de la cama, tenía pelos.

2026-07-04 via Nuitee
A
Alejandra solo_traveller mx
8
Pros:

Me gusta el trato y las instalaciones, sobretodo el aire esta super frío

2026-07-03 via Nuitee
M
Maldonado solo_traveller us
10
Cons:

Mattress was to hard for my liking and the other bed had a bid body dent

2026-07-03 via Nuitee
A
Arellano solo_traveller mx
7
Muy poco estacionamiento
Pros:

Las habitaciones muy comodas

Cons:

El que no fuera un estacionamiento exclusivo para clientes en las noches muchos coches

2026-07-02 via Nuitee
D
Delgado family_with_children mx
10
Genial
Pros:

Sería genial un poco más de variedad en el desayuno

2026-06-29 via Nuitee
R
Roberto family_with_children mx
10
Ubicación
Pros:

En general todo, puedo comparar con otros hoteles similares y este ha sido el mejor, buenas instalaciones buen servicio, buena comida, buena atención

Cons:

Esta en una zona que en la noche es de riesgo

2026-06-29 via Nuitee
E
Edith family_with_children mx
9
VISITA A MONTERREY
Pros:

la tranquilidad del hotel

Cons:

El personal de las instalaciones a veces tiene una actitud poco amable

2026-06-29 via Nuitee
N
Nakano solo_traveller jp
7
2026-06-23 via Nuitee
S
SHOGO couple jp
9
2026-06-21 via Nuitee
K
Karla Yazmin solo_traveller mx
10
2026-06-21 via Nuitee
Y
Yajaira betsabe family_with_children mx
9
Lo elegiríamos nuevamente.
Pros:

El almuerzo estuvo muy rico y variado, las habitaciones limpias, los baños muy bien con instalaciones nuevas.

Cons:

Una de las almohadas no era muy cómoda.

2026-06-16 via Nuitee
T
Tovar solo_traveller mx
10
2026-06-16 via Nuitee
T
Tovias solo_traveller us
8
2026-06-14 via Nuitee
H
Hidrorgan De family_with_children mx
10
2026-06-13 via Nuitee
B
Badillo solo_traveller mx
10
Pros:

Excelente ubicación, personal muy amable.

2026-06-12 via Nuitee
A
Alex family_with_children mx
8
2026-06-11 via Nuitee
M
Murillo family_with_children mx
5
No volvería
Pros:

La regadera

Cons:

Cucarachas en el baño, aire acondicionado no servía. Poco personal.

2026-06-09 via Nuitee
D
Denilzon solo_traveller mx
10
2026-06-08 via Nuitee
G
Gonzalez solo_traveller mx
10
Pros:

Trato del personal, ubicacion

2026-06-08 via Nuitee
E
Esthela solo_traveller mx
10
Pros:

Todo

Cons:

Todo estaba bien

2026-06-04 via Nuitee