Best Western PLUS Monterrey Colón

Hotels
•
Best Western Plus
8.5 (828 reviews)
Colon 1768 Col. Centro , Monterrey , mx

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Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Good service
Great location
Cons:
Poor cleanliness
Limited breakfast options

Categories

Cleanliness
7.21
Several reviews mentioned poor cleanliness levels and issues with housekeeping.
Service
9.18
Overall, the service was described as helpful and attentive by many guests.
Location
9.22
Guests appreciated the proximity to the city center and key attractions.
Room Quality
9.17
Rooms were noted for being comfortable with good amenities.
Amenities
8.2
Mixed reviews on amenities; issues with the gym and pool were highlighted.
Value for Money
9.16
Many guests felt they received good value considering the pricing.
Food and Beverage
6.71
The breakfast variety was criticized, with many guests wanting more options.
Overall Experience
9.18
Many guests reported a generally positive experience despite some specific complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 06:03

Property Description

Indulge in Modern Comforts:
Discover the Best Western PLUS Monterrey Colón, where modern décor and top-notch amenities await. Air-conditioned rooms with flat-screen TVs and coffee makers ensure a comfortable stay.

Relax and Rejuvenate:
Take a dip in the indoor swimming pool or break a sweat at the gym. Unwind with free Wi-Fi, unlimited phone calls, and an express buffet breakfast.

Convenience at Your Fingertips:
Located just 2 km from Monterrey's center, enjoy free parking and easy access to major motorways. With shuttle services and a business center offering WiFi, your stay is both convenient and connected.

Book now for a seamless blend of comfort and convenience at Best Western PLUS Monterrey Colón!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MTY

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible at a location nearby (reservation is not needed).

  • Children and extra bed policy

    Children ages 1 and older are allowed.
    Children from 1 year old to 10 years old stay for free when using an existing bed.
    Children from 11 years old to 17 years old stay for MXN 150 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 828 reviews
Cleanliness: 7.21
Service: 9.18
Location: 9.22
Room Quality: 9.17
Amenities: 8.2
Value for Money: 9.16
Food and Beverage: 6.71
Overall Experience: 9.18
L
Lee • solo_traveller • cn
3
Cons:

住在三楼网络无法连接笔记本电脑，前台小哥人非常好，处理非常及时帮我更换到一楼房间，然而一楼浴室有一只非常大的蟑螂！！

2026-05-30 • via Nuitee
J
Jazmin • extended_group • mx
9
2026-05-27 • via Nuitee
M
M.R • solo_traveller • mx
10
Pros:

Todo estubo bien y con facilidad de moverme para todos lados

Cons:

Que me fueran a tocar a las 9:00 a.m,

2026-05-23 • via Nuitee
L
Lopez • solo_traveller • mx
10
Pros:

Servicio

Cons:

Nada

2026-05-20 • via Nuitee
L
Lujan • solo_traveller • mx
10
Pros:

Excelente servicio 👍

Cons:

Todo me gustó

2026-05-19 • via Nuitee
B
bNtX • solo_traveller • mx
8
Pros:

Todo excelente, menos el desayuno

Cons:

El desayuno

2026-05-17 • via Nuitee
T
Tovias • solo_traveller • us
8
Pros:

Is close to town

2026-05-17 • via Nuitee
G
Geovany • solo_traveller • us
10
Estable
Pros:

Todo

2026-05-15 • via Nuitee
V
Valenzuela • solo_traveller • mx
9
Pros:

Me gusto que esta muy limpio

2026-05-13 • via Nuitee
K
KWOKHUNG • solo_traveller • be
8
Pros:

much better wifi than other hotels in this city, comfortable

Cons:

can't think of

2026-05-13 • via Nuitee
P
Pamela • family_with_children • mx
8
Pros:

Hotel cómodo y muy limpio

Cons:

El desayuno buffet demasiado simple y pobre.. (de plano se quedaba sin desayuno ...mejor es no ofrecer desayuno incluído...o mejorarlo
Yo les pongo 5 en ese aspecto

2026-05-10 • via Nuitee
A
Armando • solo_traveller • mx
7
Simplemente bien
Pros:

Me gusto la ubicación y un restaurante económico en el lobby

Cons:

El front desk siempre estaba muy descuidado, cuando necesitaba algo siempre tenia que esperar 5 minutos a que llegara el personal del front desk de donde sea que vinieran. El desayuno fue demasiado sencillo, sin sabor, escueto, y nunca lo tienen listo completo a la hora que dice que lo sirven.

2026-05-09 • via Nuitee
J
Juvanii • solo_traveller • mx
10
Cons:

Encontré una cucaracha en el lavabo del WC

2026-05-08 • via Nuitee
E
Eduardo • solo_traveller • mx
10
Pros:

Todo excelente

2026-05-07 • via Nuitee
B
Becerra • solo_traveller • mx
10
2026-05-05 • via Nuitee
S
Saul • family_with_children • mx
8
2026-05-04 • via Nuitee
S
Sara • solo_traveller • mx
10
Pros:

La ubicación y limpieza

Cons:

El estacionamiento es pequeño y estaba lleno

2026-05-02 • via Nuitee
D
Diana Pradel01 • solo_traveller • mx
9
Pros:

El restaurante del hotel

Cons:

Que no hubo forma de rellenar mi botella de agua los primeros dias, pero me dieron muchas botellas

2026-04-29 • via Nuitee
C
claudia • family_with_children • mx
7
Pros:

Limpieza y ubicación

Cons:

El almuerzo

2026-04-28 • via Nuitee
S
Samantha • solo_traveller • mx
9
Pros:

El personal, la habitación, la limpieza, las instalaciones, que hay lavandería 24 horas, gimnasio hasta las 10 de la noche

Cons:

La variedad del buffet de desayuno y la temperatura de la alberca

2026-04-27 • via Nuitee