Das Carls Hotel

Hotels
8.2 (3299 reviews)
Benrather Str. 7a , Düsseldorf , de

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Room quality issues
Overpriced during events

Categories

Cleanliness
7.55
The bathrooms were outdated and not very well lit, but clean and more than adequate.
Service
9.05
The staff were very friendly and attentive.
Location
9.05
Exceptional location in the city center, close to amenities.
Room Quality
7.55
Rooms are described as small, outdated, or needing renovation.
Amenities
8.05
Adequate amenities, but some issues with the bathroom fixtures and small room sizes.
Value for Money
7.55
Several reviews mention that the prices are high, especially during special events.
Food and Beverage
8.55
Great breakfast options and overall good quality food.
Overall Experience
8.25
Overall experience is noted as good with a pleasant stay despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 23:33

Property Description

Luxurious 4-Star Stay in Düsseldorf's Old Town

Modern Amenities: Enjoy a comfortable stay with air-conditioned rooms equipped with a refrigerator, safe, Nespresso coffee machine, and complimentary water.

Relaxation: Unwind in the Finnish sauna available for all guests, perfect for rejuvenation after a day of exploring.

Prime Location: Situated just steps away from Königsallee shopping street and the River Rhine, with free Wi-Fi and breakfast included.

Book your stay at Carls Hotel for a truly indulgent experience in Düsseldorf's vibrant Old Town.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DUS

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible on site (reservation is needed) and costs EUR 25 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 10 per person per night when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    People no matter the age stay for € 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 3299 reviews
Cleanliness: 7.55
Service: 9.05
Location: 9.05
Room Quality: 7.55
Amenities: 8.05
Value for Money: 7.55
Food and Beverage: 8.55
Overall Experience: 8.25
E
Elke • couple • de
10
Pros:

lage

2026-05-22 • via Nuitee
R
Raymond • couple • ch
8
2026-05-22 • via Nuitee
A
Aleksandras • solo_traveller • lt
1
Pros:

All was just perfect!!!

2026-05-21 • via Nuitee
E
Elfi • couple • de
8
2026-05-21 • via Nuitee
F
Frank • couple • nl
9
Top
Pros:

Netjes, schoon en midden in het centrum

Cons:

Not

2026-05-20 • via Nuitee
R
Ralf • couple • de
9
entspannter Kurztrip
Pros:

super zentrale Lage zur Altstadt, sehr freundliche Mitarbeiter, reichhaltiges Frühstück, immer wieder gerne

2026-05-20 • via Nuitee
R
Rinkie • couple • nl
8
2026-05-18 • via Nuitee
H
Hendrik • couple • de
8
Bespreking met aansluitend tijd voor shoppen
Pros:

Net hotel met een Centrale ligging 5 minuten van Königsallee

2026-05-17 • via Nuitee
J
Jan • solo_traveller • be
8
2026-05-17 • via Nuitee
V
Venus • solo_traveller • de
7
2026-05-17 • via Nuitee
P
Petra • extended_group • de
9
Immer wieder gerne
Pros:

Super Lage, Zimmer schön aber leider etwas laut. Frühstück super.

Cons:

Matratzen zu weich

2026-05-16 • via Nuitee
M
mutlu • solo_traveller • tr
7
2026-05-15 • via Nuitee
I
Ines • solo_traveller • de
7
2026-05-14 • via Nuitee
M
Maria Christina • solo_traveller • br
7
Not a 4 Star Hotel
Pros:

Location

Cons:

The walls in the room and corridor had stains, the carpet was not well cleaned. The bathroom was old, but it was clean. The bottle of water in the room was not sealed

2026-05-14 • via Nuitee
J
Jan • solo_traveller • de
8
2026-05-12 • via Nuitee
D
Dominique • solo_traveller • ch
8
Pros:

Buffet petit-déjeuner avec des produts de très bonne qualité

Cons:

Le prix, un peu cher, comme tous les hotels de Düsseldorf en période d'exposition

2026-05-12 • via Nuitee
P
Per • couple • no
8
2026-05-12 • via Nuitee
V
Vladimir • solo_traveller • hr
10
2026-05-11 • via Nuitee
C
Claus • solo_traveller • de
8
2026-05-09 • via Nuitee
N
natalia • solo_traveller • es
8
2026-05-09 • via Nuitee