Das Carls Hotel

Hotels
8.2 (3412 reviews)
Benrather Str. 7a , Düsseldorf , de
+49 211 90993100

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Room service
Heating
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Room quality issues
Overpriced during events

Categories

Cleanliness
7.55
The bathrooms were outdated and not very well lit, but clean and more than adequate.
Service
9.05
The staff were very friendly and attentive.
Location
9.05
Exceptional location in the city center, close to amenities.
Room Quality
7.55
Rooms are described as small, outdated, or needing renovation.
Amenities
8.05
Adequate amenities, but some issues with the bathroom fixtures and small room sizes.
Value for Money
7.55
Several reviews mention that the prices are high, especially during special events.
Food and Beverage
8.55
Great breakfast options and overall good quality food.
Overall Experience
8.25
Overall experience is noted as good with a pleasant stay despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 23:33

Property Description

Luxurious 4-Star Stay in Düsseldorf's Old Town

Modern Amenities: Enjoy a comfortable stay with air-conditioned rooms equipped with a refrigerator, safe, Nespresso coffee machine, and complimentary water.

Relaxation: Unwind in the Finnish sauna available for all guests, perfect for rejuvenation after a day of exploring.

Prime Location: Situated just steps away from Königsallee shopping street and the River Rhine, with free Wi-Fi and breakfast included.

Book your stay at Carls Hotel for a truly indulgent experience in Düsseldorf's vibrant Old Town.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DUS

Location

Guest Reviews

8.2
Based on 3412 reviews
Cleanliness: 7.55
Service: 9.05
Location: 9.05
Room Quality: 7.55
Amenities: 8.05
Value for Money: 7.55
Food and Beverage: 8.55
Overall Experience: 8.25
M
Maren • extended_group • de
8
Entspannt wohnen am Carlsplatz
Pros:

Das Zimmer war sehr schön eingerichtet und für eine Person ausreichend groß. Das Personal war sehr nett.

Cons:

Die Klimatisierung im Hotel wird aktuell erneuert, sodass bspw. auf "meiner Etage" die Bauarbeiten im Flur deutlich sichtbar waren. Der im Zimmer aufgestellte Ventilator konnte das Zimmer nur bedingt herunterkühlen (und könnte Menschen mit leichterem Schlaf stören). Dennoch ist das Hotel sehr zu empfehlen.

2026-08-15 • via Nuitee
R
Ralf • solo_traveller • de
3
Bewertung
Pros:

Zentrale Laage

Cons:

Die fehlende Klimaanlage und das unflexible Personal an der Rezeption. Weiterhin der Schimmel im Bad und das völlig verdreckte Fensterbrett und Standlüfter.

2026-08-15 • via Nuitee
J
Jean • solo_traveller • nl
9
2026-08-15 • via Nuitee
G
Gert-Jan • solo_traveller • nl
8
Pros:

Locatie

Cons:

Geen airco op de kamer

2026-08-14 • via Nuitee
G
Gregor • couple • de
9
2026-08-13 • via Nuitee
V
Vitaskog • extended_group • se
8
2026-08-12 • via Nuitee
R
Robert • solo_traveller • de
7
Pros:

Sauber, gut

Cons:

Keine Klimaanlage

2026-08-11 • via Nuitee
D
Dossinger • couple • de
10
Tolles Hotel in das wir immer wieder gerne kommen
Pros:

Stylisches Hotel mit super Lage. Rheinufer, Altstadt und Kö in wenigen Minuten erreichbar. Hier fühlt man sich gleich gut aufgehoben Dank den sehr freundlichen und hilfsbereiten Mitarbeitern. Das Frühstück ist sehr lecker und vielseitig.

2026-08-10 • via Nuitee
K
Koos • couple • nl
8
Mooi weekendje uit.
Pros:

Mooie locatie dicht bij de Altstadt en Nieuwe stads- shoppingcentrum. Ontbijt goed en vriendelijk personeel.

2026-08-10 • via Nuitee
T
Tolga • extended_group • tr
8
2026-08-08 • via Nuitee
S
Safwan • solo_traveller • iq
8
2026-08-08 • via Nuitee
J
Jan • solo_traveller • de
8
Hübsches Hotel in sehr zentraler Lage
Pros:

Gute Lage

Cons:

Kleines Bett

2026-08-07 • via Nuitee
C
Christian • solo_traveller • de
8
Pros:

Perfekte Lage
Kurzer Wege zur Rhein Uferpromenade
Genau vor dem Hotel über die Straße liegt der Carlsplatz

2026-08-07 • via Nuitee
P
Patrick • couple • de
8
Pros:

Alles super! Top Lage und Parkmöglichkeiten.

Cons:

Das Badezimmer ist etwas veraltet

2026-08-05 • via Nuitee
Y
YASEMİN • solo_traveller • tr
7
Pros:

Konum şahaneydi. Kahvaltı iyiydi. Otel çalışanları çok güleryüzlü ve yardımseverdi. Yataklar temiz ve konforluydu.

Cons:

Rezervasyon sırasında otelde klima olmadığının farkında değildim, çünkü hiç ihtimal vermiyordum. Klimasız otel olabileceğini düşünmedim. Düsseldorfta bulunduğum dönemde hava çok sıcaktı ve odalarda klima yoktu, basit bir vantilatör koymuşlar, gece sıcaktan uyumakta zorlandım. Odamız yan sokağa bakıyordu ve alt kattaydı, inanılmaz gürültülüydü, sabah 6.00da çöp arabalarının gürültüsü çoktu.

2026-08-05 • via Nuitee
T
Travis • solo_traveller • jp
8
2026-08-04 • via Nuitee
V
vita • family_with_children • il
10
Puiki patirtis, apsilankysime dar karta!
Pros:

Patiko viskas: vieta, malonus personalas,patogios lovos, Labai geri pusryciai.

Cons:

langai i gatve ir buvo triuksminga,bet tai ,turbut, nepriklauso nuo personalo.

2026-08-04 • via Nuitee
R
Robert • solo_traveller • nl
8
A good, clean hotel conveniently located for a city visit.
Pros:

The hotel was very conveniently located for me and easy to drive to once entering the city. There is a public car park right next door with reduced rates for hotel guests. The bed was very comfortable but the room was a little warm - it didn't have airco - and opening the window meant it was quite noisy on a Friday night. The bathroom was fine although the shower was on the small size and raised up as is common in many older hotels. Anyone with minor disability may find it a bit awkward to get in and out of safely. That said, there was plenty of hot water and good pressure. The breakfast was lovely - a big selection of hot and cold food. I was satisfied with the prices and I would definitely stay again!

Cons:

The bathroom was OK but the shower could be modernized and lowered to make it easier to get in and out of. Airco in the rooms would be nice.

2026-08-04 • via Nuitee
S
Sabine • couple • pt
6
Pros:

Good Location. Easy Parking
Good breakfast

Cons:

No aircondition

2026-08-04 • via Nuitee
B
Başar • family_with_children • tr
6
2026-07-25 • via Nuitee