Das Carls Hotel

Hotels
8.2 (3441 reviews)
Benrather Str. 7a , Düsseldorf , DE
+49 211 90993100

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Room service
Heating
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Room quality issues
Overpriced during events

Categories

Cleanliness
7.55
The bathrooms were outdated and not very well lit, but clean and more than adequate.
Service
9.05
The staff were very friendly and attentive.
Location
9.05
Exceptional location in the city center, close to amenities.
Room Quality
7.55
Rooms are described as small, outdated, or needing renovation.
Amenities
8.05
Adequate amenities, but some issues with the bathroom fixtures and small room sizes.
Value for Money
7.55
Several reviews mention that the prices are high, especially during special events.
Food and Beverage
8.55
Great breakfast options and overall good quality food.
Overall Experience
8.25
Overall experience is noted as good with a pleasant stay despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 23:33

Property Description

Luxurious 4-Star Stay in Düsseldorf's Old Town

Modern Amenities: Enjoy a comfortable stay with air-conditioned rooms equipped with a refrigerator, safe, Nespresso coffee machine, and complimentary water.

Relaxation: Unwind in the Finnish sauna available for all guests, perfect for rejuvenation after a day of exploring.

Prime Location: Situated just steps away from Königsallee shopping street and the River Rhine, with free Wi-Fi and breakfast included.

Book your stay at Carls Hotel for a truly indulgent experience in Düsseldorf's vibrant Old Town.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DUS

Location

Guest Reviews

8.2
Based on 3441 reviews
Cleanliness: 7.55
Service: 9.05
Location: 9.05
Room Quality: 7.55
Amenities: 8.05
Value for Money: 7.55
Food and Beverage: 8.55
Overall Experience: 8.25
L
Lucas • solo_traveller • de
9
Ideale Lage für Düsseldorfer Besuch
Pros:

Ideale Lage am Carls Platz, gute Erreichbarkeit, sauber

2026-09-19 • via Nuitee
E
ERCAN • family_with_children • tr
8
2026-09-18 • via Nuitee
F
Frank • solo_traveller • de
6
Lage super, Ausstattung medium
Pros:

Lage

Cons:

Veraltetes Plastikbad, enge 08/15 Zimmer mit wenig Kissen

2026-09-18 • via Nuitee
L
Laurenz • solo_traveller • de
7
Pros:

Tolles Frühstück und perfekte Lage

Cons:

Badezimmer ist renovierungsbedürftig.

2026-09-18 • via Nuitee
B
Bellini • extended_group • it
7
Soggiorno di lavoro
Pros:

Posizione e hall dell’hotel

Cons:

Qualità delle camere e colazione

2026-09-17 • via Nuitee
F
Fabian • solo_traveller • de
8
2026-09-17 • via Nuitee
R
Reinhold • solo_traveller • de
6
Nicht mitgefallen
Pros:

Die Lage

Cons:

Der Preis war vollkommen überzogen dazu ein sehr kleines zimmer

2026-09-17 • via Nuitee
G
Galea • solo_traveller • mt
10
Pros:

Staff was always happy to assist our needs.
Location is Superb

Cons:

Everything was just great

2026-09-16 • via Nuitee
U
Uğur • extended_group • tr
6
2026-09-15 • via Nuitee
J
Josef • couple • de
7
2026-09-15 • via Nuitee
C
Christian • solo_traveller • de
7
Perfekt zum Eintauchen in das Nachleben
Pros:

Lage perfekt in der Innenstadt gegenüber dem Karlsplatz. Sehr schönes Frühstück, Abwechslungsreich und wird ständig nachgelegt.

Cons:

Dusche nicht ebenerdig, Zimmer zum Innenhof recht duster.

2026-09-14 • via Nuitee
S
Sven • couple • nl
2
Teleurstellend
Pros:

Goede locatie dichtbij het gezellige Alt Stadt met een parkeergarage naast de deur (wel heel prijzig).

Cons:

Helaas was ons verblijf van 1 nacht niet wat we hadden gehoopt. We konden uitchecken om 12:00 uur. Om 9:20 uur stond er iemand bij ons aan de deur voor House Keeping met de vraag of we wel gingen uitchecken..
Verstopt toilet, kapotte douchestang, badkamervoegen vol schimmel, geen werkende airco en ook geen ventilatie in de badkamer. Bij het vermelden bij het uitchecken enkel een excuses met opmerking dat het wordt doorgeven aan de schoonmaak. Dat is spijtig, aan hun harde werk zal het niet liggen. Hopelijk onderneemt een manager ook actie. Voor de overnachting en parkeren samen €126 betaald.

2026-09-14 • via Nuitee
L
Laura Julia • solo_traveller • de
7
Pros:

Zimmer sehr ruhig

Cons:

Einzelzimmer sind ziemlich klein

2026-09-14 • via Nuitee
I
Irene • couple • nl
8
Geweldig, prima hotel. De minpunten zijn ondergeschikt geworden.
Pros:

Grote kamer, goede service, perfecte locatie

Cons:

Ik had geen extra kussens, geen bedlamp om te lezen, ook te weinig licht bij je koffer. Toiletpot bruin van binnen

2026-09-14 • via Nuitee
T
Teodor Mihai • solo_traveller • de
8
2026-09-12 • via Nuitee
K
Kowish • solo_traveller • de
7
Äleters aber insgesamt schönes Hotel, Ausstattung könnte wohl besser
Pros:

Personal war äußerst nett !!
Das Hotel ist schön

Cons:

Ausstattung mager, zB keine Flaschenöffner obwohl Getränke im Zimmer angeboten werden wofür man das unbedingt braucht

2026-09-12 • via Nuitee
L
Lukasz • solo_traveller • de
7
Good location, friendly staff but also some renovation needs.
Pros:

Covinient location, very friendly staff at the reception.

Cons:

Old school bathroom needs renovation, aircon did not work, the breakfast is very basic, better to have sth outside at one of the bakeries or cafes close by. Very soft beds.

2026-09-11 • via Nuitee
M
Matthias • solo_traveller • de
10
2026-09-11 • via Nuitee
R
Robert • solo_traveller • de
7
A nice hotel.
Pros:

It's right on the edge of the pedestrian zone, where one can find multiple restaurants and cafes. The restaurants offer a variety of culinary arts, one is not limited to German cuisine. My room was small, but adequate for an overnight. In a longer stay I would need a larger room

Cons:

Off-street parking is very expensive, although the hotel does have a discount. My first room faced a side street, which fortunately had not a lot of traffic to keep me awake. No AC, and only one elevator, and I was forced to use the stairwell. Fortunately, I was only one floor up.

2026-09-10 • via Nuitee
E
ersin • couple • tr
10
Harika
Pros:

Merkezi ve çok temiz lüks ve bol ikramlı

2026-09-10 • via Nuitee