Das Carls Hotel

Hotels
8.2 (3323 reviews)
Benrather Str. 7a , Düsseldorf , de

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Room quality issues
Overpriced during events

Categories

Cleanliness
7.55
The bathrooms were outdated and not very well lit, but clean and more than adequate.
Service
9.05
The staff were very friendly and attentive.
Location
9.05
Exceptional location in the city center, close to amenities.
Room Quality
7.55
Rooms are described as small, outdated, or needing renovation.
Amenities
8.05
Adequate amenities, but some issues with the bathroom fixtures and small room sizes.
Value for Money
7.55
Several reviews mention that the prices are high, especially during special events.
Food and Beverage
8.55
Great breakfast options and overall good quality food.
Overall Experience
8.25
Overall experience is noted as good with a pleasant stay despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 23:33

Property Description

Luxurious 4-Star Stay in Düsseldorf's Old Town

Modern Amenities: Enjoy a comfortable stay with air-conditioned rooms equipped with a refrigerator, safe, Nespresso coffee machine, and complimentary water.

Relaxation: Unwind in the Finnish sauna available for all guests, perfect for rejuvenation after a day of exploring.

Prime Location: Situated just steps away from Königsallee shopping street and the River Rhine, with free Wi-Fi and breakfast included.

Book your stay at Carls Hotel for a truly indulgent experience in Düsseldorf's vibrant Old Town.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DUS

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible on site (reservation is needed) and costs EUR 25 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 10 per person per night when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    People no matter the age stay for € 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 3323 reviews
Cleanliness: 7.55
Service: 9.05
Location: 9.05
Room Quality: 7.55
Amenities: 8.05
Value for Money: 7.55
Food and Beverage: 8.55
Overall Experience: 8.25
K
Karin Beate • solo_traveller • de
8
Pros:

Tolle Lage. Nettes Personal

2026-06-18 • via Nuitee
G
GANDY • solo_traveller • si
6
2026-06-17 • via Nuitee
A
Alexander • extended_group • de
8
Perfekte Lage für einen Kurztrip Altstadt!
Pros:

Lage des Carls für ein WE in der Altstadt perfekt. Mittendrin! Parken direkt nebenan.

Cons:

Hat alles gepasst!

2026-06-15 • via Nuitee
B
Bilal • solo_traveller • tr
8
2026-06-14 • via Nuitee
D
DLSnippe • solo_traveller • nl
8
Zeer comfortabel verblijf
Pros:

Fijne sfeer met nette kamers en uitstekend ontbijt

2026-06-14 • via Nuitee
H
Hubert • couple • de
8
2026-06-13 • via Nuitee
H
hamuda • solo_traveller • il
1
Don’t go to this hotel.
Pros:

The location

Cons:

The hotel is undergoing renovations; they did not mention it on booking.com or in a private email. They were installing air conditioning in the room, the paint job was not finished, and the smell was unbearable. I asked them to change the room, but they said they were fully booked. I had to sleep with the window open. Furthermore, the rooms are very old, and the staff is not helpful.

2026-06-11 • via Nuitee
M
Michel • solo_traveller • fr
9
Bonne étape
Pros:

Accès facile à la limite du centre piéton, parking juste à côté de l'hôtel, accueil sympathique.
Chambre assez spacieuse, propre, bien équipée avec une très bonne literie.
Petit déjeuner buffet complet

2026-06-11 • via Nuitee
E
Eggert • extended_group • de
8
2026-06-10 • via Nuitee
M
Monika • solo_traveller • de
7
Pros:

Sehr nettes Personal, gute Auswahl beim Frühstück und super Lage des Hotels

2026-06-10 • via Nuitee
K
krisje • solo_traveller • be
10
10/10
Pros:

Super leuke locatie bij een bruisend Marktplein met leuke restaurants. Vriendelijk personeel, puik ontbijt en geriefelijke kamer. 👌

Cons:

Niets.

2026-06-09 • via Nuitee
I
Ines • extended_group • de
9
Super Lage, leckeres Frühstück
Pros:

Zentrale Lage, leckeres Frühstück, gemütliche Hotelbar..

Cons:

Genau an diesem Wochenende, wurden vor unserer Zimmertür die Leitungen/ Bohrungen für die neue Klimaanlage gelegt.
Selbst wenn man morgens daraufhin weist,ist das keine gute Kommunikation, da man den Tag schon vorher plant.. Denn, wer möchte genau an diesem Wochenende ( eine kleine Baustelle) vor der Zimmertür haben, wo man das Gefühl hat, dass das Zimmer wird abgerissen. Gut wäre es , dass dem Gast vorher mitzuteilen, oder genau dieses Zimmer im 3 Stock, nicht zu vermieten.

2026-06-09 • via Nuitee
C
ChisTina • solo_traveller • de
8
Pros:

Frühstück, Personal und Lage waren super.

Cons:

Im Badezimmer gab es weder Kosmetiktücher noch Waschlappen. Hotel Design ist sehr dunkel gehalten, aber dafür ist die Beleuchtung etwas zu schlecht.

2026-06-08 • via Nuitee
U
Udo • couple • de
8
Schönes Hotel als Ausgangspunkt für die Altstadt
Pros:

Lage, Ausstattung, Frühstück

2026-06-07 • via Nuitee
T
Tim • solo_traveller • de
10
Wir kommen gern und immer wieder
Pros:

Das Einzelzimmer war ein Traum und die Lage des Hotel ist grandios

Cons:

Die Dusche war kaputt und zu klein

2026-06-07 • via Nuitee
M
Mike • couple • de
10
2026-06-07 • via Nuitee
J
Jan-Paul • solo_traveller • de
9
2026-06-06 • via Nuitee
T
Thorsten • solo_traveller • de
7
Pros:

Die Lage ist wunderbar

Cons:

Sehr hellhörige Räume
Klimaanlage zwar installiert aber noch nicht im Betrieb

2026-06-06 • via Nuitee
R
Raymond • couple • lu
8
2026-06-05 • via Nuitee
P
Peter • solo_traveller • de
9
2026-06-05 • via Nuitee