Das Carls Hotel

Hotels
8.2 (3441 reviews)
Benrather Str. 7a , Düsseldorf , DE
+49 211 90993100

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Room service
Heating
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Room quality issues
Overpriced during events

Categories

Cleanliness
7.55
The bathrooms were outdated and not very well lit, but clean and more than adequate.
Service
9.05
The staff were very friendly and attentive.
Location
9.05
Exceptional location in the city center, close to amenities.
Room Quality
7.55
Rooms are described as small, outdated, or needing renovation.
Amenities
8.05
Adequate amenities, but some issues with the bathroom fixtures and small room sizes.
Value for Money
7.55
Several reviews mention that the prices are high, especially during special events.
Food and Beverage
8.55
Great breakfast options and overall good quality food.
Overall Experience
8.25
Overall experience is noted as good with a pleasant stay despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 23:33

Property Description

Luxurious 4-Star Stay in Düsseldorf's Old Town

Modern Amenities: Enjoy a comfortable stay with air-conditioned rooms equipped with a refrigerator, safe, Nespresso coffee machine, and complimentary water.

Relaxation: Unwind in the Finnish sauna available for all guests, perfect for rejuvenation after a day of exploring.

Prime Location: Situated just steps away from Königsallee shopping street and the River Rhine, with free Wi-Fi and breakfast included.

Book your stay at Carls Hotel for a truly indulgent experience in Düsseldorf's vibrant Old Town.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DUS

Location

Guest Reviews

8.2
Based on 3441 reviews
Cleanliness: 7.55
Service: 9.05
Location: 9.05
Room Quality: 7.55
Amenities: 8.05
Value for Money: 7.55
Food and Beverage: 8.55
Overall Experience: 8.25
F
Frank • family_with_children • de
8
Pros:

Tolle Lage, sehr freundliches Personal, gut ausgestattet

Cons:

Wie alles in Düsseldorf, teuer , ebenso das Parken direkt nebenan im Parkhaus

2026-10-31 • via Nuitee
E
Eckart • solo_traveller • ch
9
Sehr gute Lage wenn man in die Altstadt will
Pros:

Direkt am Carlsplatz , sehr gute Lage, sehr Gutes Frühstück

Cons:

Zimmer etwas klein,

2026-10-31 • via Nuitee
B
Bastian • solo_traveller • de
8
2026-10-30 • via Nuitee
A
Arjan • family_with_children • nl
10
Pros:

Locatie, mooi in t centrum. En parkeren pal naast t hotel. Top!

2026-10-29 • via Nuitee
J
Jochen • couple • de
8
Superstandort für Stadtbesuch
Pros:

Lage, Personal

Cons:

Zimmergrösse

2026-10-29 • via Nuitee
U
Urs • solo_traveller • ch
8
Sehr zufrieden, war ein guter Aufenthalt
Pros:

Lage, sehr freundliches Personal, vernünftiger Preis

Cons:

Im Zimmer war keine Klimaanlage... "nur" ein Ventilator. Passt nicht zum Rest des Hotels, das mir sehr gut gefallen hat

2026-10-29 • via Nuitee
I
Iryna • couple • ua
9
2026-10-29 • via Nuitee
S
Scholten • couple • nl
10
Super
Pros:

De ligging en de sfeer

Cons:

Badrand hoog om uit te stappen als je ouder bent, liever douche

2026-10-28 • via Nuitee
P
Pascale • family_with_children • lu
8
2026-10-26 • via Nuitee
L
Licot • family_with_children • fr
6
Hay que mejorar algunas cosas
Pros:

El personal fue genial y la ubicación perfecta.

Cons:

Parchazos de pintura en la pared. Una parte de la pared al aldo del radiador rota. Caja fuerte bloqueada. Colchones inestables,muy blandos.

2026-10-26 • via Nuitee
A
Alina • couple • ee
8
2026-10-26 • via Nuitee
U
Ulrike • extended_group • de
10
Pros:

Es war alles prima!
Besonders hervorzuheben das überaus freundliche und hilfsbereite Personal, das alle Wünsche erfüllt hat!!

2026-10-26 • via Nuitee
J
Jose • solo_traveller • cl
7
Pros:

Bien

Cons:

Nada

2026-10-25 • via Nuitee
J
Jose • family_with_children • cl
7
Pros:

Ok

Cons:

Ol

2026-10-25 • via Nuitee
E
Eldar • solo_traveller • il
5
Pros:

מיקום מרכזי וארוחת בוקר טובה

Cons:

הזמנתי חדר ״משודרג״, בפועל קיבלתי חדר קטנטן עם ריח רע מחדר הרחצה, בעיות במקלחת ולכלוך ברחבי החדר.

2026-10-24 • via Nuitee
E
Erik Stroebel • solo_traveller • nz
7
Location location location - hope to come back one day
Pros:

Location was perfect - a short walk to all the restaurants, UBahn also very close.

Cons:

Shower in the bath - prefer a separate shower. But that just an observation.

2026-10-24 • via Nuitee
S
Szlufik • extended_group • pl
8
Jest ok
2026-10-23 • via Nuitee
T
Thorben • solo_traveller • de
7
Es hat Alles gut gepasst.
Pros:

Das Frühstück einfach aber reichhaltig und ein ausgesprochen nettes Serviceteam am Empfang und im
Frühstücksraum. Ich komme gerne wieder.

2026-10-21 • via Nuitee
A
Ali • couple • de
7
2026-10-20 • via Nuitee
S
Sandra • couple • lu
9
2026-10-19 • via Nuitee