The Campbell House Lexington, Curio Collection by Hilton

Hotels
Curio Collection by Hilton
8.1 (568 reviews)
1375 South Broadway , Lexington , us

Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Heating
Pets allowed
See all facilities

Review Highlights

Pros:
Excellent service
Comfortable rooms
Good value for money
Cons:
No soap and toiletries
Heating issues
Location challenges

Categories

Cleanliness
7.49
Issues with missing soap and cleaning supplies mentioned in review.
Service
8.96
Exceptional service highlighted, especially from Lisa Johnson.
Location
8
Mentioned but not specifically praised; location was seen as a downside.
Room Quality
8.95
Nice room and well updated, although issues with heating/cooling were noted.
Amenities
6.98
Lack of basic toiletries and heating issues affected perception.
Value for Money
8.44
Overall good experience suggests a fair value.
Food and Beverage
7.99
Breakfast delivery mentioned positively.
Overall Experience
7.96
Mixed reviews lead to a strong overall experience but some reservations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 02:33

Property Description

Luxurious Accommodations
Indulge in comfort and style at The Campbell House Lexington, Curio Collection by Hilton. Each room is equipped with modern amenities such as a flat-screen cable TV, plush pillow-top mattress, and a spacious desk. Wake up refreshed and enjoy a freshly brewed cup of coffee from your in-room coffee maker.

Convenient Location
Situated just a stone's throw away from downtown Lexington, our hotel offers easy access to popular attractions like the University of Kentucky and the Keeneland Race Course. Explore the vibrant city and immerse yourself in the local culture with the Lexington Convention Center and the Lexington Opera House just a short drive away.

Exceptional Services
Experience top-notch hospitality with our on-site dining options, complimentary parking, and free in-room WiFi. Whether you're here for business or leisure, our hotel ensures a seamless stay for all guests. Book your stay now at The Campbell House Lexington and elevate your travel experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LEX

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.1
Based on 568 reviews
Cleanliness: 7.49
Service: 8.96
Location: 8
Room Quality: 8.95
Amenities: 6.98
Value for Money: 8.44
Food and Beverage: 7.99
Overall Experience: 7.96
D
David solo_traveller us
5
I believe the last statement sums it up pretty well
Pros:

Room was very nic

Cons:

$15 parking was not told at booking, ridiculous charge.
Food for breakfast was terrible

2026-07-06 via Nuitee
J
Jackie couple us
3
I was disappointed from the start. Didn’t look like the pictures.
Pros:

I liked what they were trying to do with the place.

Cons:

It’s a handyman’s dream

2026-07-06 via Nuitee
A
Anna couple se
7
2026-07-05 via Nuitee
M
Miranda couple nl
8
Pros:

Mooi verblijf

2026-07-05 via Nuitee
L
Larry solo_traveller us
8
Pros:

Convenient. Comfortable room. Quiet. Bed was great. Restaurant looked nice but we didn't have an opportunity to eat there due to event functions

Cons:

Outside building door to parking lot had broken lock. No safe or refrigerator.

2026-07-03 via Nuitee
S
Spradlin solo_traveller us
10
2026-07-01 via Nuitee
1
199merryh Family Nashville, Davidson County, Tennessee
10
Jasmine Marks
Pros:

Jasmine Marks was superb. We requested to change rooms because I was using my company card. Jasmine made the whole experience simple, efficient and pleasant. I travel frequently and unfortunately, front desk staff aren’t always accommodating. Jasmine was excellent.

2026-06-25 via Tripadvisor
L
Loren solo_traveller us
9
2026-06-24 via Nuitee
E
Elizabeth extended_group us
3
Couldn’t wait to check out
Pros:

Staff was amazing, friendly and helpful.

Cons:

Old, old, old. The rooms apparently had a refresh but the refresh was poorly done. Painted over old worn walls and doors and door frames. Chips and cracks everywhere. Worse wall color made the room overly dark. Dark dirty carpet. The tub was clogged. Smelled like urine. I felt I was in a sleazy motel. This hotel is ruining Hilton’s reputation.

2026-06-18 via Nuitee
S
Sharon solo_traveller us
9
2026-06-11 via Nuitee
H
horseandhounds Business Pennsylvania
6
So much potential but missed the mark
Pros:

I stayed at the Campbell House for a conference in May. This older hotel has so much to offer -- great equestrian decor, extremely attractive (non-cookie-cutter) public spaces, spacious and comfortable sleeping rooms, and one of the best fitness centers I've come across. But it's also the first and only hotel I have ever encountered that has NO blackout shade or curtains in the sleeping rooms -- only a sheer Roman shade. I queried the front desk and got a shrug in response and "What solution do you propose?" I propose installing blackout shades so I'm not kept awake at night by the parking-lot lights and so I can have privacy in my first-floor room. The front desk claimed I was the first person ever to raise this issue, which I greatly doubt. In addition, the rooms have the poorest lighting I've ever encountered in a hotel. The entryway and closet area in particular are ridiculously dark. Finally, there were almost zero flat surfaces in either the sleeping room or the bathroom so one could set down items, and only one small dresser in a room with two queen beds that I shared with a colleague.

2026-05-25 via Tripadvisor
K
Kenneth solo_traveller us
8
2026-05-17 via Nuitee
A
Angela solo_traveller us
10
Pros:

The Campbell House is so cozy. The food and drinks were amazing, one of my favorite places for dinner and brunch when I'm in Lexington.

Cons:

There was no mini fridge in the room.

2026-05-17 via Nuitee
P
P4252GWwarrenb Business
8
Great stay in Lexington
Pros:

Comfortable rooms and beds. Carpet is dated. Staff is very friendly and amenable. Dining is very good pricing is as expected for a hotel. The convention facilities are excellent and the food service and staff are excellent.

Parking is ample. I can recommend this property.

2026-05-10 via Tripadvisor
S
Susan couple us
10
Beautiful place, nice dinner, comfy beds.
Pros:

Lovely property, needs updating but doesn’t take away from the experience as a whole.

Cons:

Needs more counter space in bathroom

2026-05-04 via Nuitee
E
Ellen solo_traveller us
10
Pros:

Staff
Tavern
Rooms
Locatiob

2026-05-04 via Nuitee
C
Charles solo_traveller us
8
Cons:

Front desk said they could not give me a receipt or tell me what the total cost for my room because it was booked through bookings. A week later I have still not received a receipt.

2026-04-30 via Nuitee
I
IUFUND Business
10
A Hotel with old school character!
Pros:

The Campbell House is truly a Lexington Kentucky landmark with a tremendous amount of character. Over the years it has gone through much transformation for the good. The entire hotel decor features a very warm equine theme. The RackHouse Restaurant and Bar feature a more bourbon trail theme that everyone enjoys after a day on the bourbon trail.

The hotel features many types of rooms. Do your research before booking so you get the room preferences you desire.

The customer service at the Campbell House is superb. Jasmine and CeCe at the front desk went out of their way to accommodate my room type and location request. I cannot thank them enough. Jasmine checked me out and split my bill between two types of payment without question. She’s a front desk pro!

The onsite bar is the best. Claire, Kelsey and Delaney are the best! Alex even went to the basement to get a vodka I requested. Over the top service. I had a burger and side salad. I left very full. The servings are always very generous.

Housekeeping did a complete cleaning after the first night at my request. The housekeeper was worth tipping! Bravo.

I have stayed at this hotel since the 1980’s. I have always found if there is something not to your liking just tell the front desk and they will do all they can to accommodate your requests!

2026-04-29 via Tripadvisor
M
Maria family_with_children us
5
Cons:

Keys didn’t work, poorly maintained and ice machines didn’t work at any floor!

2026-04-27 via Nuitee
M
MarilynP822 Couples
4
Clean but run down
Pros:

This old hotel needs a renovation. Steps to outdoor door to get to room falling apart and dangerous. No glass in room for water… just two plastic bottled water for $3 each. Took three trips to front desk for them to get our room key working in their faulty door sensors. Room was clean but hallway carpet definitely gross. For $300 I definitely expected more!

2026-04-26 via Tripadvisor