SureStay by Best Western Huntsville University Area

Hotels
•
SureStay Hotel by Best Western
8 (282 reviews)
4404 University Dr Nw , Huntsville , US

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Laundry
Fax/photocopying
See all facilities

Review Highlights

Pros:
Consistently reported clean rooms
Friendly and helpful staff in many reviews
Very convenient location for stadium/Space Center/UAH/hospitals
Comfortable beds and good mini fridge
Good value/price for the area
Quiet property for many guests
Parking generally available
Pillow selection and access to ice/drinks
Cons:
Breakfast offering limited (few protein options) and small/short service area
Unreliable Wi‑Fi reported by multiple guests
Some rooms feel dated or partly renovated; updates needed
Keycard problems and occasional musty or noisy AC/window units
Isolated reports of rude staff and unclean sheets
Noise for rooms facing main road or near stairs for some guests

Categories

Cleanliness
8.3
Multiple reviewers repeatedly describe rooms as very clean and tidy; a few reports of unclean sheets or a 'nasty' room lower the rating slightly.
Service
8.1
Staff is described as friendly and helpful in many reviews, with a small number of negative interactions (rude staff, one instance of poor linen handling) reducing the score a bit.
Location
8.8
Frequently praised for proximity to UAH, stadium, Orion/Space Center and local hospitals; some traffic/noise noted for front rooms but overall very convenient.
Room Quality
7.4
Rooms are generally comfortable and adequate (good beds, mini fridge), but several comments note older/motel condition, musty AC or noisy window units, keycard problems and need for updates.
Amenities
7.6
Basic amenities (mini fridge, pillow selection, ice/drinks, parking) are present and usable, but Wi‑Fi reliability is poor for some guests and breakfast area/offerings are limited.
Value for Money
8.5
Many guests state the rate is reasonable or excellent for the area and purpose (short stays, events), so value is a strong point despite some shortcomings.
Food and Beverage
7.2
Breakfast receives mixed-to-negative feedback: some callers note a decent breakfast, but several reviews say the selection (especially protein) is limited and the service area/timing is too small/short.
Overall Experience
8.1
Most stays are described as pleasant, quiet and fit-for-purpose (short stays, event visits), with occasional bad experiences that slightly lower the overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:14

Property Description

SureStay by Best Western Huntsville University Area boasts a convenient location near historic districts and shopping centers. Comfortable Guest Rooms feature modern amenities and a cozy seating area. Start your day with a delicious buffet breakfast or continental options. Reception Assistance is available for recommendations on exploring the area. Book now for a memorable stay at SureStay by Best Western Huntsville University Area.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HSV

Location

Guest Reviews

8
Based on 282 reviews
Cleanliness: 8.3
Service: 8.1
Location: 8.8
Room Quality: 7.4
Amenities: 7.6
Value for Money: 8.5
Food and Beverage: 7.2
Overall Experience: 8.1
M
Matthew • solo_traveller • us
6
Pros:

Room was clean and pretty good size for the price. Staff was pretty kind and willing to help. Not loud at all. Parking wasn't a problem either.

Cons:

The breakfast provided could've been better. I might not have seen it but there was very little protein options. The Wi-Fi was also pretty bad, I could only get internet like 20% of the time. The room keycards were also very bad and I had to get mine reset like, 3 times because it can't be stored next to your phone.

2026-10-29 • via Nuitee
B
B&A B • couple • us
10
Great location with clean rooms
Pros:

Very convenient location. The staff was friendly and the rooms were clean. Perfectly located if you're going to the Orion or the Space Center. Will likely book again when when we come to the city on our next trip. Good size mini fridge in the room and a clean comfortable bed.

Cons:

The rooms could use a bit of updating, but nothing to complain about.

2026-10-26 • via Nuitee
S
Stokes • couple • us
7
2026-10-26 • via Nuitee
P
Piia • couple • us
9
Pros:

It’s close to UAH.

2026-10-26 • via Nuitee
B
Blue Flower Falcon • couple • us
8
2026-10-22 • via Nuitee
B
Blue Flower Falcon • couple • us
8
2026-10-22 • via Nuitee
G
Garrett • couple • us
9
2026-10-20 • via Nuitee
L
LaToya • couple • us
1
My daughter & I are in town for a cheer competition…the room was a reasonable rate considering it’s hoco weekend…the
Pros:

Absolutely NOTHING!!!

Cons:

This is an old motel…partly renovated…

2026-10-19 • via Nuitee
R
Rene • couple • us
9
Would stay again
Pros:

Room was clean and decent. Staff was very friendly and helpful. Location was perfect.

2026-10-12 • via Nuitee
T
Tammy • family_with_children • us
8
Fine for a couple nights stay.
Pros:

Good location, great water pressure, friendly staff, beds were comfortable

Cons:

The breakfast area was way way too small. Couldn’t park our car in front of our room, could hear the people outside.

2026-10-11 • via Nuitee
K
Klancy • couple • us
6
2026-10-10 • via Nuitee
A
Andy • couple • gb
9
Would definitely stay here again
Pros:

Very enjoyable stay

2026-10-09 • via Nuitee
W
Winston • solo_traveller • us
8
2026-10-08 • via Nuitee
T
Terri • couple • us
9
2026-10-08 • via Nuitee
P
Piia • couple • us
9
2026-10-07 • via Nuitee
M
Mary • solo_traveller • us
6
2026-09-16 • via Nuitee
M
Martesha • couple • us
8
Overall it was a pleasant experience
Pros:

It was less than 10 minutes from the stadium my son was playing at and after being on the road all day that was definitely a plus.

Cons:

It was clean

2026-09-10 • via Nuitee
W
Woods • couple • us
7
2026-09-08 • via Nuitee
L
Linda • couple • us
10
Overnight for my granddaughter and me to visit my preemie great granddaughter in the NICU at women’s and children’s hosp
Pros:

Very clean. Very comfortable. Not upscale but fit my needs and requirements.

Cons:

Location wasn’t the best, but acceptable.

2026-09-07 • via Nuitee
Z
ZEYNEP • couple • us
8
2026-09-05 • via Nuitee