SureStay by Best Western Huntsville University Area

Hotels
•
SureStay Hotel by Best Western
8.2 (373 reviews)
4404 University Dr Nw , Huntsville , US

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Laundry
Fax/photocopying
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Good location for visits
Cons:
Sketchy area
No elevator
Breakfast options limited

Categories

Cleanliness
8.09
Rooms were clean and large, but some issues noted with room quality and key card functionality.
Service
8.56
Staff was friendly and accommodating, with smooth check-ins and fast problem handling.
Location
7.6
Close to UAH but the surrounding area is perceived as sketchy.
Room Quality
8.05
Rooms were clean and in like-new condition, although beds were noted as hard.
Amenities
8.08
Good amenities but breakfast could use some enhancement and there’s no elevator.
Value for Money
9.04
The property was a good value for the price, with reasonable rates for a hotel of this quality.
Food and Beverage
7.59
Breakfast is included but limited to the usual continental variety with room for improvement.
Overall Experience
8.56
Generally a pleasant experience with plans to return, despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 03:12

Property Description

SureStay by Best Western Huntsville University Area boasts a convenient location near historic districts and shopping centers. Comfortable Guest Rooms feature modern amenities and a cozy seating area. Start your day with a delicious buffet breakfast or continental options. Reception Assistance is available for recommendations on exploring the area. Book now for a memorable stay at SureStay by Best Western Huntsville University Area.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HSV

Location

Guest Reviews

8.2
Based on 373 reviews
Cleanliness: 8.09
Service: 8.56
Location: 7.6
Room Quality: 8.05
Amenities: 8.08
Value for Money: 9.04
Food and Beverage: 7.59
Overall Experience: 8.56
M
Mary • solo_traveller • us
6
2026-09-16 • via Nuitee
M
Martesha • couple • us
8
Overall it was a pleasant experience
Pros:

It was less than 10 minutes from the stadium my son was playing at and after being on the road all day that was definitely a plus.

Cons:

It was clean

2026-09-10 • via Nuitee
W
Woods • couple • us
7
2026-09-08 • via Nuitee
L
Linda • couple • us
10
Overnight for my granddaughter and me to visit my preemie great granddaughter in the NICU at women’s and children’s hosp
Pros:

Very clean. Very comfortable. Not upscale but fit my needs and requirements.

Cons:

Location wasn’t the best, but acceptable.

2026-09-07 • via Nuitee
Z
ZEYNEP • couple • us
8
2026-09-05 • via Nuitee
B
Brown • family_with_children • us
5
2026-08-30 • via Nuitee
B
Bastian • solo_traveller • de
7
Gut für kurze Aufenthalte, so wie ich es gemacht habe.
Pros:

Easy ceck in. Zimmer waren sauber und gepflegt. Klassisch eingerichtet mit allem nötigen.

Cons:

Hatte das vorderste Zimmer, direkt an der Treppe. Dementsprechend viel Betrieb vor der Apartmenttür. Ebenso war ich so recht nah an der Hauptstraße, den Verkehr hat man doch schon sehr deutlich gehört (gerade, wenn die "Szene" mit ihren "aufgemotzten" Karren daher beschleunigen).

2026-08-30 • via Nuitee
M
Mary • couple • us
7
2026-08-22 • via Nuitee
J
Justin • solo_traveller • us
1
Pros:

Nothing

Cons:

The staff was rude, the room was nasty, the sheets were not clean and when asked for new ones they told us we had to change them and they gave us the wrong size on top of that. If I could give a zero star review I would!

2026-08-18 • via Nuitee
A
Ann • couple • us
9
Was just what we needed.
Pros:

Clean. Selection of pillows 😀Excess to drinks and ice. Clean.

Cons:

AC window unit could have been quieter.

2026-08-13 • via Nuitee
M
M • solo_traveller • us
9
Pros:

Very clean and comfortable.

Cons:

Timing of brkfst is very short and in a very small location in the front office.

2026-08-09 • via Nuitee
C
Cedric • couple • us
10
2026-07-25 • via Nuitee
M
michael • couple • us
10
Nice friendly staff comfortable room. Breakfast was nice
Pros:

Upon arriving to our room the AC made the room smell musty smell I called the front desk immediately and they moved us to another room

Cons:

Nothing

2026-07-25 • via Nuitee
W
Winston • solo_traveller • us
8
2026-07-21 • via Nuitee
S
Steven • solo_traveller • us
9
Short unwinding, sleep, shower/shave, and depart for the day.
Pros:

Did not partake in breakfast. No opinion.

Cons:

Everything was tidy and clean. Enjoyed the stay which was mostly shower & sleep. Couldn't ask for anything more.

2026-07-21 • via Nuitee
A
AndréJost • solo_traveller • ch
8
2026-07-18 • via Nuitee
S
Stanley • solo_traveller • us
9
2026-07-17 • via Nuitee
S
Sonya • solo_traveller • us
10
Best hotel stay for a great price in the area..maybe 5 or 10 minutes from rocket center
Pros:

Best hotel stay I've had in a long time..we've been from Texas, Alabama, to Virginia and haven't found anywhere that beats this place! Very quiet, Good breakfast, super nice staff, clean room.. everything worked no problems out of anything, which is rare to get at a hotel..

Cons:

Everything was wonderful..would absolutely stay again

2026-07-09 • via Nuitee
S
Sai Sri Harsha • extended_group • us
9
2026-07-09 • via Nuitee
T
Tessa • solo_traveller • us
7
Pros:

Great value and it was clean. Perfect for my one night need.

Cons:

Walls by the vanity were thin. Not sure if I was hearing the people above me or next to me but it was obvious.

2026-07-09 • via Nuitee