Hotel The Exchange

Hotels
7.9 (7091 reviews)
Damrak 50 , Amsterdam , NL
+31 20 523 0080

listing image 1
Show all photos
Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Noise issues
Cleanliness concerns

Categories

Cleanliness
6.86
Several reviews mention cleanliness issues in bathrooms and rooms.
Service
8.83
Staff is consistently praised for their friendliness and helpfulness.
Location
9.37
Location is frequently highlighted as a strong point, being central and convenient.
Room Quality
7.32
Some rooms are small and there are issues with noise and decor.
Amenities
7.85
Amenities are adequate, but some reviews suggest improvements would be beneficial.
Value for Money
8.31
The pricing is considered reasonable by many guests given the location.
Food and Beverage
6.36
Breakfast options are lacking, and some rooms lack coffee machines.
Overall Experience
8.33
Guests generally enjoyed their stay despite some noted shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 15:18

Property Description

Unique Fashion Design Rooms

Hotel The Exchange in Amsterdam offers a one-of-a-kind experience with rooms designed by top Dutch fashion designers, blending hotel design with fashion seamlessly. Each room is a work of art, reflecting the creativity and style of the designers.

Convenient Location

Located in the heart of Amsterdam, Hotel The Exchange is just a short walk from Dam Square and Amsterdam Central Station. With easy access to public transportation, guests can explore the city with ease and visit popular attractions like the Anne Frank House and the Nine Streets area.

Modern Amenities and Services

Enjoy modern amenities such as free WiFi, flat-screen satellite TV, and a choice of rooms ranging from budget to five-star. The hotel also offers a 24-hour reception and ticket services for added convenience during your stay.

Experience the fusion of fashion and hospitality at Hotel The Exchange. Book your stay now for a truly unique and memorable Amsterdam getaway.

Important information:

Please note that cash payments are not accepted. Credit card charges are made in the currency of the country of origin.

Please note that the hotel will pre-authorize the amount of the first night on your credit card when booking 5 nights or more.

The name on the credit card used for the booking should correspond to the guest staying at the property. For bookings made by a third party, you will need to complete an authorization form and present a copy of the person's ID and credit card.

Please note that the bed preference is not guaranteed and is subject to availability.

Smoking on site will incur an additional charge of EUR 150.Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AMS

Location

Guest Reviews

7.9
Based on 7091 reviews
Cleanliness: 6.86
Service: 8.83
Location: 9.37
Room Quality: 7.32
Amenities: 7.85
Value for Money: 8.31
Food and Beverage: 6.36
Overall Experience: 8.33
V
Valeria • couple • it
10
Pros:

Per niente rumorosa,ben suddivisa e posizione ottima

2026-10-17 • via Nuitee
E
Enrique • family_with_children • uy
10
2026-10-17 • via Nuitee
M
martin • couple • gb
6
2026-10-17 • via Nuitee
I
Ieva • couple • nl
10
2026-10-16 • via Nuitee
B
Bhasker • solo_traveller • au
2
2026-10-16 • via Nuitee
T
TG • family_with_children • ve
3
Pros:

Location was excellent

Cons:

Very disappointing experience. The rooms were tiny, expensive, and completely different from the photos advertised. There was also construction work taking place, which made the stay even less enjoyable. The floor where we stayed was cluttered with trolleys, bed linen, towels, and random objects, making it look more like a storage area than a hotel corridor. Overall, the hotel was not worth the price, and the condition of the facilities fell far below our expectations. I would not recommend staying here.

2026-10-15 • via Nuitee
C
Cesar • family_with_children • gb
7
Good hotel, great location
Pros:

Big room
Quirky hotel
Fantastic location

Cons:

Thin wall with very noisy people in next room, kept us awake until 4am
WiFi didn't work very well

2026-10-15 • via Nuitee
I
Ines • couple • gb
7
Overall a good stay if you don-t mind a small room
Pros:

Location was great, very central. Beds super confortable and clean room

Cons:

The room was quite small, we could not go around the bed because there was no space between the bed and the wall!

2026-10-15 • via Nuitee
S
Sérgio • solo_traveller • br
9
Pros:

Localização e simpatia nota 10!
Quartos pequenos, mas servem bem
Oferecem um café, chá e capuccino com cookie constate.

2026-10-15 • via Nuitee
R
Reto • extended_group • ch
9
Pros:

Excellent location.

Cons:

The online check-in process is unnecessarily complicated and frustrating. I received several emails and WhatsApp messages requesting my passport number and credit card details. I do not understand why this information is necessary or why it needs to be provided in advance.

2026-10-14 • via Nuitee
B
Ben Abdallah • extended_group • tn
8
2026-10-13 • via Nuitee
A
Andrea • extended_group • ch
9
Pros:

Alles hat funktioniert, freundliches Personal, gemütliche Räumlichkeiten

2026-10-13 • via Nuitee
M
Meritxell • couple • es
5
Pros:

Ubicación

Cons:

Habitacion MUY pequeña

2026-10-13 • via Nuitee
K
Kuba • couple • pl
5
Cons:

Hałasy w nocy z korytarza

2026-10-13 • via Nuitee
L
Loredana Scandiuzzi • family_with_children • br
7
Pros:

Achei o quarto confortável e bem silencioso durante a noite. Devido a localização, superou minhas expectativas.

Cons:

Falta um secador de cabelo, um fechamento no box do banheiro pois molha o banheiro todo, e uma prateleira para acomodarmos a necessaire, escova de dentes etc. O banheiro é pequeno mas daria para colocar uma prateleira de metal debaixo da pia.

2026-10-13 • via Nuitee
A
Aimee • couple • gb
10
Cosy and very central.
Pros:

The location was amazing, a 5-minute walk from Amsterdam Centraal station with tonnes of bars and restaurants nearby. All of the staff very very kind and helpful and the trams and metro are very close by. The room was tiny but very clean and cosy so perfect for what we needed.

2026-10-13 • via Nuitee
S
Svafa • couple • is
9
Pros:

The staff were very helpful and accommodating, which made our stay even more enjoyable. Thank you for making us feel so welcome!

2026-10-13 • via Nuitee
S
Stéphanie • couple • ca
8
Pros:

Très bien situé.

2026-10-13 • via Nuitee
C
Ciaran • couple • ie
10
Great location, amazing staff (Ami), nice comfy bed.
Pros:

Charming property with good safety features and the lift was a huge bonus.
Staff especially Ami was amazing

2026-10-12 • via Nuitee
M
MARIA DOLORES • family_with_children • ar
10
Pros:

Tiene ascensor y está en pleno centro.

2026-10-12 • via Nuitee