Hotel The Exchange

Hotels
7.9 (6655 reviews)
Damrak 50 , Amsterdam , nl

listing image 1
Show all photos
Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Non-smoking throughout
Allergy-free room
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Noise issues
Cleanliness concerns

Categories

Cleanliness
6.86
Several reviews mention cleanliness issues in bathrooms and rooms.
Service
8.83
Staff is consistently praised for their friendliness and helpfulness.
Location
9.37
Location is frequently highlighted as a strong point, being central and convenient.
Room Quality
7.32
Some rooms are small and there are issues with noise and decor.
Amenities
7.85
Amenities are adequate, but some reviews suggest improvements would be beneficial.
Value for Money
8.31
The pricing is considered reasonable by many guests given the location.
Food and Beverage
6.36
Breakfast options are lacking, and some rooms lack coffee machines.
Overall Experience
8.33
Guests generally enjoyed their stay despite some noted shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 15:18

Property Description

Unique Fashion Design Rooms

Hotel The Exchange in Amsterdam offers a one-of-a-kind experience with rooms designed by top Dutch fashion designers, blending hotel design with fashion seamlessly. Each room is a work of art, reflecting the creativity and style of the designers.

Convenient Location

Located in the heart of Amsterdam, Hotel The Exchange is just a short walk from Dam Square and Amsterdam Central Station. With easy access to public transportation, guests can explore the city with ease and visit popular attractions like the Anne Frank House and the Nine Streets area.

Modern Amenities and Services

Enjoy modern amenities such as free WiFi, flat-screen satellite TV, and a choice of rooms ranging from budget to five-star. The hotel also offers a 24-hour reception and ticket services for added convenience during your stay.

Experience the fusion of fashion and hospitality at Hotel The Exchange. Book your stay now for a truly unique and memorable Amsterdam getaway.

Important information:

Please note that cash payments are not accepted. Credit card charges are made in the currency of the country of origin.

Please note that the hotel will pre-authorize the amount of the first night on your credit card when booking 5 nights or more.

The name on the credit card used for the booking should correspond to the guest staying at the property. For bookings made by a third party, you will need to complete an authorization form and present a copy of the person's ID and credit card.

Please note that the bed preference is not guaranteed and is subject to availability.

Smoking on site will incur an additional charge of EUR 150.Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AMS

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an available cot.
    Children up to and including 16 years old stay for free when using an existing bed.
    People 5 years old and over stay for € 65 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 6655 reviews
Cleanliness: 6.86
Service: 8.83
Location: 9.37
Room Quality: 7.32
Amenities: 7.85
Value for Money: 8.31
Food and Beverage: 6.36
Overall Experience: 8.33
A
Arda • couple • tr
9
Gayet iyi
Pros:

Her şey beklentiniz karşılıyor

2026-05-30 • via Nuitee
R
Ruth Janne • couple • no
6
Pros:

Flott beliggenhet, kort veg til togstasjonen. Flinke folk i resepsjonen, og reint og fint. Litt gammalt, med sjarmerande trapper, ganger og nivå.

Cons:

Litt lite rom, og minus for senga som ein berre kan kome opp i på ei side.

2026-05-30 • via Nuitee
N
Nicole • couple • de
7
Pros:

Lage und Sauberkeit

Cons:

Klimaanlage hat aufs Bett gepustet, nachts deshalb nicht genutzt

2026-05-30 • via Nuitee
K
Kevin • extended_group • gb
8
A good place to stay for visiting Amsterdam in a good location near to the railway station.
Pros:

A central location near secure bike parking facility. Clean and comfortable.

Cons:

No breakfast although plenty of eating spots close by.

2026-05-30 • via Nuitee
L
Linda • couple • us
7
Stay only as a last resort! Staff was great though!
Pros:

Location

Cons:

Needed to take 2 elevators to get to the second floor!!!!!!

Rates were lowered on your site at check in time. Would have saved about 30 euros if I booked the same day as my stay!!

2026-05-30 • via Nuitee
G
Gladys • solo_traveller • sk
8
Pros:

Lokalita super, blízko stanice a v centre mesta. Izba a kúpeľňa čistá. Personál veľmi milý. Na izbe nebola rýchlovarná kanvica, ale dala sa káva pripraviť zdarma na prízemí. Pohodlné sedačky na medziposchodí.

2026-05-29 • via Nuitee
W
Wafaa • solo_traveller • sa
10
2026-05-29 • via Nuitee
A
Adleen • family_with_children • gb
8
Lovely hotel, friendly staff
Pros:

Old building, unique rooms with character. Modern clean bathroom

Cons:

Because it is in the middle of the city, the rooms are slightly smaller, no bath in the shower room. There is free coffee/tea, no breakfast included, but is very central so near cafes etc

2026-05-29 • via Nuitee
İlayda • couple • tr
8
Bir daha kalırım, konumu harika
Pros:

Konum, klima, duş suyu

Cons:

Oda çok küçüktü

2026-05-28 • via Nuitee
R
Raulalberto • solo_traveller • ar
8
2026-05-28 • via Nuitee
E
Ewa • solo_traveller • ie
7
Great location but basic accommodation
Pros:

The location and staff are 10/10.

Cons:

Very basic for the price, although the price was high due to Harry Styles concert.The room could definitely use some improvements: the lampshades on the bedside lamps were falling apart, there was no kettle, and the bathroom was so dark that doing makeup was difficult. It was also very noisy at night, although personally that didn’t bother me. Overall, I wouldn’t have a problem staying there again in the future but it would not be my first choice.

2026-05-28 • via Nuitee
H
HİMMET • solo_traveller • tr
8
Fena değildi
Cons:

Tesiste check-in yapan kişi lakayıt idi
6. Kata çıkmak için ilk baş 1. Kata asansörle çıkıyorsunuz. Ardından koridorda başka asansöre binip 6. kata çıkılıyordu. Bebek karyolası verilmedi

2026-05-28 • via Nuitee
J
Joanne • couple • gb
8
2026-05-28 • via Nuitee
J
John • couple • us
8
Great place to stay if you have an early train departure and you want to be close to the city center
Pros:

Only a short walk from Amsterdam Centraal, the hotel is in a great location. Staff is friendly, hotel is secure and safe needing a card key to access. We were pleasantly surprised the room was themed. A little small for two people with lots of luggage but comfortable. Lift is available. Coffee and snacks available.

2026-05-28 • via Nuitee
K
Kian • solo_traveller • gb
8
Pros:

Convenient location and price, friendly and very helpful staff. Room was basic, but clean.

Cons:

Not notified currently in the middle of renovations. Staircase from the ground to the first floor is quite thin.

2026-05-28 • via Nuitee
K
Kim • solo_traveller • xa
9
2026-05-28 • via Nuitee
H
Hannah • couple • mt
8
Great location and a super comfy bed. However, the room had no window, nowhere to put clothes apart from our luggage, an
Pros:

The location was great and the bed was super comfy

Cons:

There was no window in our room, no where to put clothes so they had to remain in our luggage & no shelving in bathroom. Was just the bare bare essentials put in that room. Oh and TV didn’t work..

2026-05-28 • via Nuitee
J
Jean-Paul • solo_traveller • fr
10
Pros:

La gentillesse des personnes à l'accueil.

Cons:

Peu de place dans la chambre, rien pour poser au bout du lit... je me suis assise dessus car je les ai posées sur le lit...
Pas de WC en dehors de la chambre.
On peut laisser les bagages, mais pas de toilettes en les récupérant.

2026-05-27 • via Nuitee
U
Ugursay • couple • tr
8
2026-05-26 • via Nuitee
K
Kirk • family_with_children • us
1
I lasted 5 minutes and left the property
Pros:

Absolutely nothing. A dump

Cons:

Misleading and false in advertising

2026-05-26 • via Nuitee