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Facilities
Property facilities
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Non-smoking rooms
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Air conditioning
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Family rooms
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Lift / Elevator
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Luggage storage
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Safety deposit box
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Fax/photocopying
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Tour desk
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Non-smoking throughout
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Allergy-free room
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Property cleaned by professional cleaning companies
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CCTV outside property
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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24-hour security
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Delivered food - securely covered
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Key card access
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Internet access
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Housekeeping on request
Review Highlights
Categories
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Property Description
Unique Fashion Design Rooms
Hotel The Exchange in Amsterdam offers a one-of-a-kind experience with rooms designed by top Dutch fashion designers, blending hotel design with fashion seamlessly. Each room is a work of art, reflecting the creativity and style of the designers.
Convenient Location
Located in the heart of Amsterdam, Hotel The Exchange is just a short walk from Dam Square and Amsterdam Central Station. With easy access to public transportation, guests can explore the city with ease and visit popular attractions like the Anne Frank House and the Nine Streets area.
Modern Amenities and Services
Enjoy modern amenities such as free WiFi, flat-screen satellite TV, and a choice of rooms ranging from budget to five-star. The hotel also offers a 24-hour reception and ticket services for added convenience during your stay.
Experience the fusion of fashion and hospitality at Hotel The Exchange. Book your stay now for a truly unique and memorable Amsterdam getaway.
Please note that cash payments are not accepted. Credit card charges are made in the currency of the country of origin.
Please note that the hotel will pre-authorize the amount of the first night on your credit card when booking 5 nights or more.
The name on the credit card used for the booking should correspond to the guest staying at the property. For bookings made by a third party, you will need to complete an authorization form and present a copy of the person's ID and credit card.
Please note that the bed preference is not guaranteed and is subject to availability.
Smoking on site will incur an additional charge of EUR 150.Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Property Policies
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Groups
When booking more than 3 rooms, different policies and additional supplements may apply.
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Internet
WiFi is available in all areas and is free of charge.
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Parking
No parking available.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 4 years old stay for free when using an available cot.
Children up to and including 16 years old stay for free when using an existing bed.
People 5 years old and over stay for € 65 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Aşağıdaki İngilizce metin, iddianızı daha güçlü gösterecek şekilde düzeltilmiş ve profesyonel bir dille çevrilmiştir:
E-posta
Konu
Request for Full Refund – Reservation No. ...424...
Dear Booking.com Customer Service,
I experienced a serious problem with my reservation booked through Booking.com and I would like to request a full refund.
When I arrived at the hotel, I asked to see the room before making any payment. However, the hotel staff informed me that I could not view the room unless I paid first. I explained that I did not want to pay without seeing the room, but they insisted that viewing the room before payment was not possible. As a result, I felt compelled to make the payment.
After the payment was made, I was shown the room. It was immediately clear that this was not the room advertised on Booking.com. The room was significantly smaller and did not match the photographs shown in the listing.
I therefore refused the room, returned the room key immediately, and never used the room. I did not stay in the room on either of the two nights booked and did not benefit from any accommodation services.
The hotel staff told me that the manager would arrive the following morning at 08:00 and that I could discuss a refund with him.
The next morning, I returned to the hotel and met the manager. He showed me a photograph and claimed that it was the room I had booked.
Afterwards, I went back to the room that had been assigned to me and carefully compared it with the photograph shown by the manager. It became obvious that the room in the photograph was not the room that had been provided to me. The number of windows, the room dimensions, and the overall layout were clearly different.
I then attempted to speak with the manager again. However, I was kept waiting in the hotel lobby for a long time, and he never came to meet me. The hotel's CCTV recordings and internal records can verify that I was waiting there.
Aşağıdaki İngilizce metin, iddianızı daha güçlü gösterecek şekilde düzeltilmiş ve profesyonel bir dille çevrilmiştir:
E-posta
Konu
Request for Full Refund – Reservation No. ...424...
Dear Booking.com Customer Service,
I experienced a serious problem with my reservation booked through Booking.com and I would like to request a full refund.
When I arrived at the hotel, I asked to see the room before making any payment. However, the hotel staff informed me that I could not view the room unless I paid first. I explained that I did not want to pay without seeing the room, but they insisted that viewing the room before payment was not possible. As a result, I felt compelled to make the payment.
After the payment was made, I was shown the room. It was immediately clear that this was not the room advertised on Booking.com. The room was significantly smaller and did not match the photographs shown in the listing.
I therefore refused the room, returned the room key immediately, and never used the room. I did not stay in the room on either of the two nights booked and did not benefit from any accommodation services.
The hotel staff told me that the manager would arrive the following morning at 08:00 and that I could discuss a refund with him.
The next morning, I returned to the hotel and met the manager. He showed me a photograph and claimed that it was the room I had booked.
Afterwards, I went back to the room that had been assigned to me and carefully compared it with the photograph shown by the manager. It became obvious that the room in the photograph was not the room that had been provided to me. The number of windows, the room dimensions, and the overall layout were clearly different.
I then attempted to speak with the manager again. However, I was kept waiting in the hotel lobby for a long time, and he never came to meet me. The hotel's CCTV recordings and internal records can verify that I was waiting there.
Aşağıdaki İngilizce metin, iddianızı daha güçlü gösterecek şekilde düzeltilmiş ve profesyonel bir dille çevrilmiştir:
E-posta
Konu
Request for Full Refund – Reservation No. ...424...
Dear Booking.com Customer Service,
I experienced a serious problem with my reservation booked through Booking.com and I would like to request a full refund.
When I arrived at the hotel, I asked to see the room before making any payment. However, the hotel staff informed me that I could not view the room unless I paid first. I explained that I did not want to pay without seeing the room, but they insisted that viewing the room before payment was not possible. As a result, I felt compelled to make the payment.
After the payment was made, I was shown the room. It was immediately clear that this was not the room advertised on Booking.com. The room was significantly smaller and did not match the photographs shown in the listing.
I therefore refused the room, returned the room key immediately, and never used the room. I did not stay in the room on either of the two nights booked and did not benefit from any accommodation services.
The hotel staff told me that the manager would arrive the following morning at 08:00 and that I could discuss a refund with him.
The next morning, I returned to the hotel and met the manager. He showed me a photograph and claimed that it was the room I had booked.
Afterwards, I went back to the room that had been assigned to me and carefully compared it with the photograph shown by the manager. It became obvious that the room in the photograph was not the room that had been provided to me. The number of windows, the room dimensions, and the overall layout were clearly different.
I then attempted to speak with the manager again. However, I was kept waiting in the hotel lobby for a long time, and he never came to meet me. The hotel's CCTV recordings and internal records can verify that I was waiting there.
Aşağıdaki İngilizce metin, iddianızı daha güçlü gösterecek şekilde düzeltilmiş ve profesyonel bir dille çevrilmiştir:
E-posta
Konu
Request for Full Refund – Reservation No. ...424...
Dear Booking.com Customer Service,
I experienced a serious problem with my reservation booked through Booking.com and I would like to request a full refund.
When I arrived at the hotel, I asked to see the room before making any payment. However, the hotel staff informed me that I could not view the room unless I paid first. I explained that I did not want to pay without seeing the room, but they insisted that viewing the room before payment was not possible. As a result, I felt compelled to make the payment.
After the payment was made, I was shown the room. It was immediately clear that this was not the room advertised on Booking.com. The room was significantly smaller and did not match the photographs shown in the listing.
I therefore refused the room, returned the room key immediately, and never used the room. I did not stay in the room on either of the two nights booked and did not benefit from any accommodation services.
The hotel staff told me that the manager would arrive the following morning at 08:00 and that I could discuss a refund with him.
The next morning, I returned to the hotel and met the manager. He showed me a photograph and claimed that it was the room I had booked.
Afterwards, I went back to the room that had been assigned to me and carefully compared it with the photograph shown by the manager. It became obvious that the room in the photograph was not the room that had been provided to me. The number of windows, the room dimensions, and the overall layout were clearly different.
I then attempted to speak with the manager again. However, I was kept waiting in the hotel lobby for a long time, and he never came to meet me. The hotel's CCTV recordings and internal records can verify that I was waiting there.
Výborná poloha, kousek od centrálního nádraží, prakticky v centru. Pohodlná postel.
Požární alarm v celém hotelu.
Clean rooms, pleasant housekeeping, great location
L’arredo delle stanze
La pulizia del bagno
Excellent staff.
Kostenloser Kaffee und Rosinenbrötchen. Prima Lage nahe dem Hauptbahnhof. Sauberes Zimmer.
Unser Zimmer war sehr "hellhörig" bei Gesprächen im Nebenzimmer oder Türengeräuschen auf dem Flur.
La ubicación
No hay comedor para desayunar
The rooms were a good size and not noisy compared to the location. The location was brilliant, just a 4-5 minute walk from the main train station, which we needed to
Vending machine could have done with refilling every couple of days, few bits and bobs missing - but this is really nitpicking, it was all great :)
L accueil et emplacement
Tutto
Niente
Location. Friendly staff , comfortable
Space is too tight and refrigerator wasn't cooling well enough
Konumu mükemmeldi. Odalar temizdi. Banyo odaya dahildi ve soğutucu klima vardı. Asansör mevcut.
Oda aşırı küçüktü
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