Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Delicious breakfast
Cons:
Noise issues
Small room sizes
Cleanliness concerns

Categories

Cleanliness
7.81
Some reviews mentioned dirtiness issues, particularly in the showers and floors.
Service
8.78
Most staff were described as friendly and accommodating.
Location
9.32
Many reviews praised the hotel's fantastic location near the city center and beach.
Room Quality
7.27
Several guests complained about room size and noise issues.
Amenities
8.8
Amenities like breakfast were well-reviewed.
Value for Money
7.26
Some guests felt the price was too high for what was offered.
Food and Beverage
9.31
Breakfast options received very positive remarks.
Overall Experience
8.68
Mixed feedback, but generally positive with a few significant complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 13:58

Property Description

Luxurious Early 20th-Century Building
Experience elegance at Sercotel Europa, located in central San Sebastian. Just 200 meters from La Concha Beach, this historic hotel offers air-conditioned rooms with free WiFi, flat-screen TVs, and work desks.

Classic Décor and Antique Furnishings
Indulge in the charm of classic décor and antique-style furnishings in each room, complete with comfortable armchairs and a spacious work desk.

Prime Location and Nearby Attractions
Conveniently situated near Catedral del Buen Pastor and less than 1 km from Kursaal, Sercotel Europa provides easy access to key landmarks.

Ready to immerse yourself in luxury and history? Book your stay at Sercotel Europa now!

Important information:

Please note that baby cots are only available under request.

Please note, when booking more than 4 rooms, different policies and additional supplements might apply.

Touristic license number: HSS00550.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: EAS

Location

Guest Reviews

8.4
Based on 7377 reviews
Cleanliness: 7.81
Service: 8.78
Location: 9.32
Room Quality: 7.27
Amenities: 8.8
Value for Money: 7.26
Food and Beverage: 9.31
Overall Experience: 8.68
D
Daniel • couple • us
9
Pros:

Nice view from our window; great staff help; good breakfast

Cons:

Nothing

2026-09-05 • via Nuitee
A
Ana • couple • es
9
2026-09-05 • via Nuitee
P
Pedro • couple • pt
7
2026-09-05 • via Nuitee
D
Dario • extended_group • es
8
2026-09-05 • via Nuitee
S
SAYAKA • couple • jp
7
2026-09-05 • via Nuitee
S
SLAWOMIR • family_with_children • pl
9
Pros:

Polecam!
Ładny hotel. Bardzo miła obsługa.
Przyjemny pokój, cichy, bardzo czysty. Wygodne łóżka.
Dobre, urozmaicone śniadania. (+owoce, świeży sok)
Bardzo dobra lokalizacja - blisko plaża La Concha, stare miasto.
Parking w pobliżu - współpraca z hotelem. Należy zostawić kluczyki. Sympatyczna obsługa.
Do zobaczenia

2026-09-05 • via Nuitee
C
Cathrine Ødegaard • couple • no
5
Dyrt sammenliknet med andre byer.
Pros:

Grei beliggenhet

Cons:

Null ekstra

2026-09-04 • via Nuitee
R
Robyn • solo_traveller • au
9
Great location.easy wal to the beach
Pros:

Nice Location. Good beds. Clean comfortable. As described. Easy check in.

2026-09-04 • via Nuitee
T
TADASHI • extended_group • jp
8
快適に過ごせた
Pros:

立地が中心街に近くて便利だった

Cons:

特に無し

2026-09-03 • via Nuitee
M
marianne • extended_group • fr
7
Pros:

la situation géographique, la propreté

Cons:

Le bruit des voisins des chambres au dessus et à côté, nous entendions leurs voix et leurs pas sur le sol...isolation à revoir.

2026-09-02 • via Nuitee
D
Davy • solo_traveller • be
6
2026-09-02 • via Nuitee
A
Akiko • extended_group • jp
8
サンセバは幸せな場所でした
Pros:

どこに行くにも立地がベストでした。
早めに着いたが、部屋に入れてもらえて助かりました。

Cons:

夜中に火災報知器が作動して焦りました。何もなかったのはよかったですが、怖かったです。

2026-09-01 • via Nuitee
D
daniela • solo_traveller • ar
9
San sebastian
Pros:

Muy buenas instalaciones y servicio. La ubicación excelente!!!!!

2026-09-01 • via Nuitee
M
massimo • solo_traveller • it
5
Niente di che
Pros:

Era vicina alla spiaggia

Cons:

Rapporto qualità prezzo pessimo. Ho speso 805 euro per tre notti. Cioè una media di 268€ a notte per un hotel 3 stelle. Una follia. La camera aveva il letto grande ma era piccola e mansardata all’ultimo piano. Non valeva il prezzo. Sconsiglio vivamente a tutti

2026-09-01 • via Nuitee
F
Florent • couple • fr
8
Impeccable
Cons:

Prix parking

2026-09-01 • via Nuitee
D
Denis • extended_group • ch
8
Cozy stay.
Pros:

Staff were helpful with storing our luggage.
Bed was very comfortable.

2026-08-31 • via Nuitee
B
Bela • couple • es
10
2026-08-31 • via Nuitee
V
virginia • family_with_children • pe
10
Pros:

The location was excellent, the staff very nice, and everything was very clean

Cons:

nothing

2026-08-31 • via Nuitee
D
Dimitris • couple • gr
5
2026-08-31 • via Nuitee
J
José Miguel • couple • es
8
Merece la pena por la ubicación.
Pros:

Ubicación ideal, vas andando a los sitios más emblematicos, limpieza, personal simpatiquísimo (como la mayoría de los donostiarras).

Cons:

Algo pequeño para un hotel de esa cadena y es categoría. El colchón era mejorable. Es caro, como toda la ciudad, pero lo compensa la ubicación.

2026-08-31 • via Nuitee