Sercotel Hotel Europa

Hotels
•
Sercotel Hoteles
8.4 (7201 reviews)
San Martín, 52- ( Reception C/ Triunfo 5) , San Sebastián , es

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Delicious breakfast
Cons:
Noise issues
Small room sizes
Cleanliness concerns

Categories

Cleanliness
7.81
Some reviews mentioned dirtiness issues, particularly in the showers and floors.
Service
8.78
Most staff were described as friendly and accommodating.
Location
9.32
Many reviews praised the hotel's fantastic location near the city center and beach.
Room Quality
7.27
Several guests complained about room size and noise issues.
Amenities
8.8
Amenities like breakfast were well-reviewed.
Value for Money
7.26
Some guests felt the price was too high for what was offered.
Food and Beverage
9.31
Breakfast options received very positive remarks.
Overall Experience
8.68
Mixed feedback, but generally positive with a few significant complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 13:58

Property Description

Luxurious Early 20th-Century Building
Experience elegance at Sercotel Europa, located in central San Sebastian. Just 200 meters from La Concha Beach, this historic hotel offers air-conditioned rooms with free WiFi, flat-screen TVs, and work desks.

Classic Décor and Antique Furnishings
Indulge in the charm of classic décor and antique-style furnishings in each room, complete with comfortable armchairs and a spacious work desk.

Prime Location and Nearby Attractions
Conveniently situated near Catedral del Buen Pastor and less than 1 km from Kursaal, Sercotel Europa provides easy access to key landmarks.

Ready to immerse yourself in luxury and history? Book your stay at Sercotel Europa now!

Important information:

Please note that baby cots are only available under request.

Please note, when booking more than 4 rooms, different policies and additional supplements might apply.

Touristic license number: HSS00550.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: EAS

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible at a location nearby (reservation is not possible) and costs EUR 25 per day.

Location

Guest Reviews

8.4
Based on 7201 reviews
Cleanliness: 7.81
Service: 8.78
Location: 9.32
Room Quality: 7.27
Amenities: 8.8
Value for Money: 7.26
Food and Beverage: 9.31
Overall Experience: 8.68
L
Luebbert • couple • de
9
sehr gutes Stadthotel für Stadtbesichtigung und Strand
Pros:

sehr gute Lage zur Altstadt und zum Strand, beides fußläufig in ein paar Minuten zu erreichen, sehr gutes Frühstück

2026-07-04 • via Nuitee
M
Maria • couple • nl
9
Excellent location with good value for money. Will definitely return.
Pros:

Excellent location, nice staff, good policies.

2026-07-04 • via Nuitee
D
Domínguez Aroca • solo_traveller • es
8
Pros:

Sobre todo lo ubicación
En general todo bastante bien
Los desayunos muy buenos

Cons:

El aire acondicionado no lo podía controlar, solo apagar o encender.

2026-07-03 • via Nuitee
E
Elmira • couple • se
7
Pros:

Nice location and good size rooms

Cons:

Staff were not very friendly

2026-07-03 • via Nuitee
E
Elena • family_with_children • ru
10
2026-07-02 • via Nuitee
M
Monique • couple • fr
5
Séjour indépendant mais vous ne bénéficiez pas des services de l'hotel
Pros:

L 'emplacement près du centre et de la plage et de l'animation.

Cons:

Le Sercotel ne précise pas dans la présentation de l' appartement supérieur que ce n'est pas situé dans l'hotel mais dans un vieil immeuble adjacent .L' entrée est indépendante mais si vous voulez prendre le petit déjeuner il faut sortir pour aller à l'hotel .L' appartement est vaste mais les meubles sont usagés .la vaisselle est réduite au minimum et surtout les couverts Pas d épluche-légumes ni de couteau de cuisine .Une bouilloire électrique mais pas de cafetière électrique.
salle de bains correcte Le plus c'est une grande télévision dans le séjour et une plus petite dans la chambre.

2026-07-02 • via Nuitee
N
Nathan • extended_group • pt
8
2026-07-02 • via Nuitee
J
Jens • couple • dk
9
2026-07-02 • via Nuitee
D
Daniel • couple • ar
7
Bien bien
Pros:

El personal

Cons:

Nada

2026-07-02 • via Nuitee
K
Kimura • couple • jp
7
Pros:

ビーチも繁華街にも行きやすい場所。ベランダからの夜景が良かったです。

Cons:

部屋が狭かったです。

2026-07-01 • via Nuitee
M
Maria Isabel • solo_traveller • es
5
Pros:

La situacion

Cons:

El estado de la habitacion

2026-07-01 • via Nuitee
N
Nathan • solo_traveller • ch
10
Pros:

Toplage in der Nähe vom Stadtzentrum und dem Strand. Auch sonst stimmer hier alles.

2026-07-01 • via Nuitee
C
carolina • couple • es
9
Excelente ubicación
Pros:

La ubicación, el trato del personal y el desayuno.

Cons:

Que no tuviera casi situó para secar los bañadores y la toalla, siendo un hotel al lado de la playa estaría bien disponer de algún colgador adicional en el baño para secar las cosas de playa. Pero por el resto nos gustó mucho y volveremos

2026-06-30 • via Nuitee
T
thomas • family_with_children • it
8
Pros:

Buona struttura a pochi passi dal centro e dalla spiaggia .

Cons:

Camere ristrutturate ma un po in economia

2026-06-30 • via Nuitee
Q
Quinta de Casevel lda • family_with_children • pt
8
2026-06-30 • via Nuitee
P
Philippe • solo_traveller • fr
9
2026-06-29 • via Nuitee
J
Joanne • solo_traveller • ie
10
2026-06-29 • via Nuitee
R
Rene • solo_traveller • nl
7
gewoon goed verder niets bijzonders
Pros:

de locatie

Cons:

ontbijt

2026-06-28 • via Nuitee
M
michelle • couple • au
9
2026-06-28 • via Nuitee
S
Silver • couple • se
5
2026-06-27 • via Nuitee