Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Delicious breakfast
Cons:
Noise issues
Small room sizes
Cleanliness concerns

Categories

Cleanliness
7.81
Some reviews mentioned dirtiness issues, particularly in the showers and floors.
Service
8.78
Most staff were described as friendly and accommodating.
Location
9.32
Many reviews praised the hotel's fantastic location near the city center and beach.
Room Quality
7.27
Several guests complained about room size and noise issues.
Amenities
8.8
Amenities like breakfast were well-reviewed.
Value for Money
7.26
Some guests felt the price was too high for what was offered.
Food and Beverage
9.31
Breakfast options received very positive remarks.
Overall Experience
8.68
Mixed feedback, but generally positive with a few significant complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 13:58

Property Description

Luxurious Early 20th-Century Building
Experience elegance at Sercotel Europa, located in central San Sebastian. Just 200 meters from La Concha Beach, this historic hotel offers air-conditioned rooms with free WiFi, flat-screen TVs, and work desks.

Classic Décor and Antique Furnishings
Indulge in the charm of classic décor and antique-style furnishings in each room, complete with comfortable armchairs and a spacious work desk.

Prime Location and Nearby Attractions
Conveniently situated near Catedral del Buen Pastor and less than 1 km from Kursaal, Sercotel Europa provides easy access to key landmarks.

Ready to immerse yourself in luxury and history? Book your stay at Sercotel Europa now!

Important information:

Please note that baby cots are only available under request.

Please note, when booking more than 4 rooms, different policies and additional supplements might apply.

Touristic license number: HSS00550.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: EAS

Location

Guest Reviews

8.4
Based on 7377 reviews
Cleanliness: 7.81
Service: 8.78
Location: 9.32
Room Quality: 7.27
Amenities: 8.8
Value for Money: 7.26
Food and Beverage: 9.31
Overall Experience: 8.68
C
Charlotta • extended_group • se
10
2026-10-13 • via Nuitee
S
Susana • couple • es
10
Would definitely stay again and recommend to friends
Pros:

Location. Access to parking. Twin beds.

Cons:

Small additions would have been nice. A mirror in the bedroom. Handheld hair dryer rather than fixed (difficult with arthritic hands to manage)

2026-10-13 • via Nuitee
G
gerardo • couple • mx
5
ruidoso sin relacion calidad precio
Pros:

el desayuno

Cons:

nada me gusto

2026-10-13 • via Nuitee
N
Nara • couple • pt
8
Localização e funcionarios Top
Pros:

A localização e a simpatia dos funcionários.

Cons:

O chão do quarto tremia quando passava um carro na rua, a casa de banho estava velha e a televisão apesar de smart não funciona por causa da internet.

2026-10-13 • via Nuitee
C
Claire • solo_traveller • fr
8
Pros:

L'emplacement est top. On pose la voiture (parking payant en plus 25 euros). Le personnel est très sympa, la chambre propre et le petit déj très copieux

Cons:

La chambre très petite . Déçue par rapport aux photos vues sur le site et pour le rapport qualité prix.
Je m'attendais a une chambre plus grande bien qu'elle soit très confortable

2026-10-11 • via Nuitee
K
Kevin • couple • gb
10
2026-10-11 • via Nuitee
K
kimura • couple • jp
8
Pros:

初めてのサンセバスチャンのホテル。ビルバオ発のバスが止まるバスターミナルからも徒歩で楽々歩ける近さ。少し不思議な部屋の造りでしたが快適でした。方向音痴の当家もホテルを出てすぐの海岸を歩けば、吞兵衛の憧れの町、DonostiaのBarに迷わず辿り着ける。そして、チキテオ後、何の問題も無く帰れるホテル。酔って振り返れば江の島に見えた。いつか今度も泊まりたい！

2026-10-10 • via Nuitee
J
Jim • solo_traveller • dk
10
2026-10-09 • via Nuitee
さくら • solo_traveller • jp
8
2026-10-09 • via Nuitee
P
PLAUD • solo_traveller • fr
10
Pros:

Très bien

2026-10-09 • via Nuitee
C
Carole • solo_traveller • fr
4
Pros:

L'emplacement c'est tout

2026-10-09 • via Nuitee
G
Gloria • couple • us
5
2026-10-09 • via Nuitee
J
Javier • couple • es
9
Disfrutando San Sebastián
Pros:

Fantástica ubicación para visitar San Sebastián centro histórico y la playa de La Concha. Habitaciones confortables y atención excelente, al igual que el desayuno buffet.

Cons:

Que no tenga parking, aunque hay cerca uno concertado con el hotel;, eso sí caro y con limitaciones de uso y acceso.

2026-10-08 • via Nuitee
S
Steven • couple • us
7
Convenient
Pros:

the location

Cons:

we did not like the trendy lighting design. Hanging and blinding lamps into which to bump into! both in the living room and in the bathroom. Pretty silly design.
The AC was needed even on

2026-10-08 • via Nuitee
Y
Yancarla • solo_traveller • es
9
Pros:

Me gustó mucho la amabilidad del personal.
La cercanía, la habitación

Cons:

Todo perfecto

2026-10-08 • via Nuitee
C
Claudia • family_with_children • co
5
Muy costoso para unas camas tan incómodas
Pros:

Habitación amplia
Desayuno completo
Personal amable

Cons:

Las camas incómodas, blandas no eran confortables y soñaban con un mínimo movimiento
Tenía bañera y era peligroso la bañada
El techo de la ducha está muy mal tenido y con moho
Le faltaba limpieza

2026-10-08 • via Nuitee
R
richard • solo_traveller • fr
3
Pros:

Emplacement ok

Cons:

Literie très mauvaise. Jamais aussi mal dormi

2026-10-07 • via Nuitee
S
Sue • solo_traveller • gb
8
2026-10-07 • via Nuitee
M
María Lucía • couple • ar
10
2026-10-07 • via Nuitee
J
JESUS • solo_traveller • es
10
Pros:

Excelente atención y ubicación. Todo a un paso
Siempre que voy, repito.

2026-09-19 • via Nuitee