Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Delicious breakfast
Cons:
Noise issues
Small room sizes
Cleanliness concerns

Categories

Cleanliness
7.81
Some reviews mentioned dirtiness issues, particularly in the showers and floors.
Service
8.78
Most staff were described as friendly and accommodating.
Location
9.32
Many reviews praised the hotel's fantastic location near the city center and beach.
Room Quality
7.27
Several guests complained about room size and noise issues.
Amenities
8.8
Amenities like breakfast were well-reviewed.
Value for Money
7.26
Some guests felt the price was too high for what was offered.
Food and Beverage
9.31
Breakfast options received very positive remarks.
Overall Experience
8.68
Mixed feedback, but generally positive with a few significant complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 13:58

Property Description

Luxurious Early 20th-Century Building
Experience elegance at Sercotel Europa, located in central San Sebastian. Just 200 meters from La Concha Beach, this historic hotel offers air-conditioned rooms with free WiFi, flat-screen TVs, and work desks.

Classic Décor and Antique Furnishings
Indulge in the charm of classic décor and antique-style furnishings in each room, complete with comfortable armchairs and a spacious work desk.

Prime Location and Nearby Attractions
Conveniently situated near Catedral del Buen Pastor and less than 1 km from Kursaal, Sercotel Europa provides easy access to key landmarks.

Ready to immerse yourself in luxury and history? Book your stay at Sercotel Europa now!

Important information:

Please note that baby cots are only available under request.

Please note, when booking more than 4 rooms, different policies and additional supplements might apply.

Touristic license number: HSS00550.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: EAS

Location

Guest Reviews

8.4
Based on 7325 reviews
Cleanliness: 7.81
Service: 8.78
Location: 9.32
Room Quality: 7.27
Amenities: 8.8
Value for Money: 7.26
Food and Beverage: 9.31
Overall Experience: 8.68
I
Idoia • family_with_children • es
7
Bien.
Pros:

Tranquilo, bien. Muy bien el desayuno y la ubicacion excelente

Cons:

No se podia abrir las ventanas. La habiacion poca luz y sensacion de estar un poco encerrados.

2026-08-08 • via Nuitee
D
Daniela • couple • pt
7
Pros:

Good location

Cons:

Room is a bit small
Price quality quite high no breakfast
Staff is rather cold / standoffish

2026-08-07 • via Nuitee
M
Maria • couple • us
9
2026-08-07 • via Nuitee
L
Louise • couple • gb
8
2026-08-07 • via Nuitee
M
Melissa • solo_traveller • au
8
Great location
Pros:

Great location close to the beach, short walk to old town

Cons:

The room was very small, and a little noisy from street traffic

2026-08-07 • via Nuitee
B
bruno • extended_group • es
8
2026-08-06 • via Nuitee
J
Joan • couple • ie
9
2026-08-06 • via Nuitee
W
wim • couple • be
2
2026-08-06 • via Nuitee
M
Monica • couple • ch
8
Bella esperienza a San Sebastian! Struttura accogliente a 2 passi dalla Concha d a 15 minuti dalla città vecchia.
Pros:

Posizione e colazione

Cons:

Nulla

2026-08-06 • via Nuitee
A
Arlette • family_with_children • ch
9
2026-08-05 • via Nuitee
A
Amaya • couple • es
10
2026-08-05 • via Nuitee
D
Doreen • solo_traveller • de
6
Pros:

Lage, Frühstück

Cons:

Hellhörigkeit

2026-08-05 • via Nuitee
G
Görkem • couple • tr
9
Konumu cok iyiydi, calisanlari oldukca ilgiliydi.
2026-08-05 • via Nuitee
S
Sara • family_with_children • be
8
Pros:

Goede ligging

Cons:

Kamers een beetje verouderd

2026-08-04 • via Nuitee
I
Ivylein • solo_traveller • bo
9
Buena relación precio calidad muy cerca la playa
Pros:

Muy cerca la playa a buen precio

2026-08-03 • via Nuitee
M
Maria Veronica • extended_group • cl
9
Pros:

Fue nuestra primera vez en este hotel, nos gustó mucho , el desayuno muy variado y la ubicación excelente , muy cerca de playa la concha, nos hubiera gustado atención de bar para terminar las tardes , pero volveríamos de todas maneras.

Cons:

Nada

2026-08-03 • via Nuitee
I
Ivylein • solo_traveller • bo
9
Pros:

Confortable con buen desayuno

2026-08-03 • via Nuitee
E
Enrique • couple • es
7
Cons:

Que anularon mi reserva sin justificación aguan y me tuvieron que ubicar en un apartamento cuando pedimos habitación d e hotel

2026-08-03 • via Nuitee
I
Irune • solo_traveller • es
10
Pros:

Ubicación
Personal

2026-08-03 • via Nuitee
P
Pavel • family_with_children • ru
6
It was good taking in mind the most time we spent outside.
Pros:

The Location is perfect. Everything is in walk distance. The staff is friendly and always ready to help.

Cons:

The rooms are small and need to be renovated. The breakfast is modest. IMHO, the hotel is overpriced (due to the location I guess).

2026-08-02 • via Nuitee