Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Delicious breakfast
Cons:
Noise issues
Small room sizes
Cleanliness concerns

Categories

Cleanliness
7.81
Some reviews mentioned dirtiness issues, particularly in the showers and floors.
Service
8.78
Most staff were described as friendly and accommodating.
Location
9.32
Many reviews praised the hotel's fantastic location near the city center and beach.
Room Quality
7.27
Several guests complained about room size and noise issues.
Amenities
8.8
Amenities like breakfast were well-reviewed.
Value for Money
7.26
Some guests felt the price was too high for what was offered.
Food and Beverage
9.31
Breakfast options received very positive remarks.
Overall Experience
8.68
Mixed feedback, but generally positive with a few significant complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 13:58

Property Description

Luxurious Early 20th-Century Building
Experience elegance at Sercotel Europa, located in central San Sebastian. Just 200 meters from La Concha Beach, this historic hotel offers air-conditioned rooms with free WiFi, flat-screen TVs, and work desks.

Classic Décor and Antique Furnishings
Indulge in the charm of classic décor and antique-style furnishings in each room, complete with comfortable armchairs and a spacious work desk.

Prime Location and Nearby Attractions
Conveniently situated near Catedral del Buen Pastor and less than 1 km from Kursaal, Sercotel Europa provides easy access to key landmarks.

Ready to immerse yourself in luxury and history? Book your stay at Sercotel Europa now!

Important information:

Please note that baby cots are only available under request.

Please note, when booking more than 4 rooms, different policies and additional supplements might apply.

Touristic license number: HSS00550.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: EAS

Location

Guest Reviews

8.4
Based on 7377 reviews
Cleanliness: 7.81
Service: 8.78
Location: 9.32
Room Quality: 7.27
Amenities: 8.8
Value for Money: 7.26
Food and Beverage: 9.31
Overall Experience: 8.68
A
Anja • couple • fr
7
Je reviendrai mais en réservant à l’hôtel une chambre standard car l’appartement est plus chère mais est un peu déconnec
Pros:

Le service et gentillesse du personnel de la réception et du petit-déjeuner.

Cons:

L’appartement très vieux même si rénové un peu, salle des bains pas pratique de tout!

2026-11-07 • via Nuitee
M
marisa • solo_traveller • ar
7
2026-11-06 • via Nuitee
M
MARTA • solo_traveller • es
8
Todo esta bien!
Pros:

Todo esta bien

Cons:

Hay cosas mejorables, pero no hay nada que no me gustara

2026-11-06 • via Nuitee
A
Andrey • family_with_children • ru
10
2026-11-06 • via Nuitee
R
Rosana • couple • pe
7
2026-11-05 • via Nuitee
J
JOHNNY RICHARD • family_with_children • es
10
2026-11-04 • via Nuitee
F
Fuentes • couple • fr
8
2026-11-04 • via Nuitee
A
audrey • family_with_children • fr
8
Agréable
Pros:

Le personnel, le positionnement de l’hôtel, la disposition de la chambre

Cons:

Salle de bain un peu vétuste, chambre un peu petite. Petit déjeuner bof (œufs à améliorer ).

2026-11-04 • via Nuitee
P
PILAR • couple • es
10
Pros:

Situación. Todo muy limpio y muy cómodo. Personal super amable. Puede presumir de ser un hotel genial

2026-11-04 • via Nuitee
P
Perez Marsa • couple • es
8
2026-11-04 • via Nuitee
V
Virgina • couple • us
9
Pros:

The location was amazing, walking distance to the beach walk and to the old town with so many wonderful pintxos bars. The view from the room was beautiful and the bed was very comfortable. The staff was very welcoming and helpful and gracious to our pet dog. They were very pet friendly and made sure that we understood the hotel expectations.

Cons:

The room was on the small side but that is understandable. On booking it says there is parking, which implies that there is onsite parking but there was not. However, it was easy to unload our luggage and the parking garage to be used was very close though not included in the price.

2026-11-03 • via Nuitee
E
Eva Maria • couple • es
10
2026-11-03 • via Nuitee
F
Fjroble • couple • es
8
2026-11-03 • via Nuitee
R
Risa • extended_group • gb
10
Pros:

ロケーション最高！
スタッフの方がとても親切でした！

Cons:

壁がうすい

2026-11-03 • via Nuitee
E
Eric • couple • fr
9
très bon séjour personnel exceptionnel
Pros:

que cela soit le monsieur, à l'accueil ou la dame, une gentillesse et une serviabilité incroyable

Cons:

petit déjeuner correct, mais pas exceptionnel

2026-11-03 • via Nuitee
S
Saray • couple • es
8
Pros:

Excelente ubicación a un minuto andando de la playa de la Concha, no cuentan con parking propio pero tienen concertado uno al lado del hotel por 25€ el día (bastante bien para los precios de la zona), buen desayuno, amabilidad del personal.

Cons:

La televisión había veces que no funcionaba, el colchón era demasiado blando, hacía mucho calor en la habitación y por la noche se oía algo de ruido.

2026-11-03 • via Nuitee
A
ALYSON • couple • gb
10
2026-11-02 • via Nuitee
A
A.Batlle • couple • es
7
Pros:

Està molt a prop de la platja de la Concha i del centre històric. Disposa de parking de pagament molt a prop i hi ha botigues i cafeteries molt a prop.

Cons:

El llit i els coixins no eren gaire còmodes.

2026-11-02 • via Nuitee
L
Ludovica • family_with_children • it
6
C’è di meglio
Pros:

Posizione vicina al centro

Cons:

Pulizia non efficiente. Piumone sul letto non messo nella sua fodera ma era presente solo un lenzuolo (fatto così si entra in contatto con il piumone utilizzato da tutti i precedenti ospiti). Non va bene per motivi igienici.

2026-11-01 • via Nuitee
R
Ricar • couple • es
10
2026-10-31 • via Nuitee