Atlantis Hotel Melbourne

Hotels
8.3 (13220 reviews)
300 Spencer Street , Melbourne , au

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Spacious rooms
Good value for money
Cons:
Cleanliness issues
Limited breakfast options
Basic room amenities

Categories

Cleanliness
7.88
Cleanliness issues were raised regarding room odors and maintenance.
Service
8.85
Staff were friendly and helpful, enhancing the overall experience.
Location
9.39
Great location near public transport and attractions.
Room Quality
7.84
Rooms reviewed as basic and dated, but spacious.
Amenities
7.87
Basic facilities provided, but lacking essential items like a microwave.
Value for Money
8.83
Good value for the price considering location and room size.
Food and Beverage
6.88
Breakfast options were limited and not satisfying.
Overall Experience
8.85
Overall good experience with room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 11:55

Property Description

Convenient Location
Located in Melbourne CBD, Atlantis Hotel is within walking distance to major attractions and public transportation, making it the perfect base for exploring the city.

Modern Amenities
Enjoy the comfort of air-conditioned rooms with flat-screen TVs, refrigerators, and safety deposit boxes. The modern bathrooms are equipped with complimentary toiletries and some rooms offer stunning city views.

Leisure Facilities
Relax in the heated indoor swimming pool or stay active in the well-equipped fitness centre. Let the tour desk help you plan your adventures while the hotel takes care of your luggage and laundry needs.

Experience the best of Melbourne at Atlantis Hotel. Book your stay now!

Important information:

Please note that Atlantis Hotel requires full payment upon check in.

Please note that there is a 2% charge when you pay with an American Express credit card.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: MEL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs AUD 25 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 10 per person per night when using an available cot.
    People no matter the age stay for AUD 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 13220 reviews
Cleanliness: 7.88
Service: 8.85
Location: 9.39
Room Quality: 7.84
Amenities: 7.87
Value for Money: 8.83
Food and Beverage: 6.88
Overall Experience: 8.85
I
Ian • solo_traveller • au
9
Good
2026-07-04 • via Nuitee
A
april • couple • au
9
good value . great location
Pros:

great access to the train station

2026-07-04 • via Nuitee
S
Sarah • solo_traveller • au
6
Pros:

Location

Cons:

Pool was cold, miscommunication regarding breakfast inclusion (booking.com issue), better communication from staff.

2026-07-04 • via Nuitee
P
PO CHIEH • solo_traveller • tw
10
2026-07-04 • via Nuitee
S
Sophia • family_with_children • au
9
Pros:

酒店位置非常方便，步行距离有tram station、超市、DFO、餐馆、火车站。从机场直接乘坐大巴到火车站，步行5分钟左右就能到达。 check in、Check out都很顺利，每天会有清洁。早餐很简单，比较符合local口味。

2026-07-03 • via Nuitee
A
Ashley • couple • au
10
2026-07-03 • via Nuitee
V
Valerie • couple • au
8
Staff were great and the location central for our needs
Pros:

Location

2026-07-03 • via Nuitee
D
Debra • extended_group • au
8
Great
Pros:

Location

Cons:

Clean

2026-07-03 • via Nuitee
G
Grant • solo_traveller • au
9
2026-07-03 • via Nuitee
B
Bridget • couple • gb
7
Pros:

Good location for station, metro and airport.

Cons:

Adequate breakfast - just needs some fruit.

2026-07-03 • via Nuitee
S
SHARON • solo_traveller • au
8
2026-07-03 • via Nuitee
O
O'Keefe • solo_traveller • au
9
Pros:

Excellent location close to Southern Cross station. Lovely helpful staff

Cons:

Nothing

2026-07-03 • via Nuitee
S
Simone • solo_traveller • au
9
2026-07-03 • via Nuitee
T
Takuzo • solo_traveller • au
9
Pros:

Supportive staff, great location, good amenities, spacious rooms

Cons:

Toilet paper was not replaced during my room service

2026-07-03 • via Nuitee
L
Lei • family_with_children • cn
9
Pros:

地理位置非常方便，临近南十字星车站和机场巴士站，去市中心也非常方便。挺棒的！

2026-07-03 • via Nuitee
J
John • couple • au
9
Better than expected considering location and price, outstanding value for money.
Pros:

Clean and comfortable, spacious room.

Cons:

Only minor but a few hooks for hanging towels and clothes in/near the bathroom would be really helpful.

2026-07-02 • via Nuitee
J
Jenny • solo_traveller • au
9
2026-07-02 • via Nuitee
G
Gregory • couple • au
7
Stay 2 nights for football and shopping , easy access to everything , friendly staff
Pros:

Parking and location

Cons:

Nil

2026-07-02 • via Nuitee
O
Oksana • couple • au
9
We will happily stay at this hotel again.
Pros:

Great location, easy walk to CBD. Friendly staff, clean room and magnificent swimming pool with sauna. Reasonably priced carpark conveniently located under the hotel.

2026-07-02 • via Nuitee
J
Joanne • couple • au
7
Location great, rooms clean staff excellent.
Pros:

Excellent location, rooms clean but too hot for me. We tried to turn down the heating to no avail. Made an excellent stay into only a hood stay.

Cons:

Location

2026-07-02 • via Nuitee