Hotel Rumbao, a Tribute Portfolio Hotel

Hotels
•
Tribute Portfolio
8.5 (1589 reviews)
100 Brumbaugh Street , San Juan , PR
+1 787-721-5100

listing image 1
Show all photos
Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Good location
Nice amenities
Cons:
Service issues
Cleanliness concerns

Categories

Cleanliness
8
Concerns about broken amenities and poor maintenance in common areas.
Service
8
Mixed sentiments with issues in reception and restaurant service but some efficiency noted.
Location
9.5
Perfect location, right on the water and near attractions.
Room Quality
8.5
Rooms were decent but some had access issues and furniture placement problems.
Amenities
7.5
Hot tub and pool issues reported, but breakfast and other offerings commendable.
Value for Money
9
Prices considered high due to surge from external factors, yet some found it fair.
Food and Beverage
8.5
Breakfast received mixed reviews, but some items were enjoyed.
Overall Experience
9
A generally positive stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-19 01:15

Property Description

Rooftop Swimming Pool with City Views
Indulge in a relaxing swim while enjoying panoramic views of San Juan at our rooftop swimming pool.

Delicious On-Site Dining Options
Savor a variety of culinary delights at our on-site restaurants, offering a range of flavors to please every palate.

Convenient Access to Historic Sites and Local Attractions
Explore ancient fortresses, museums, art galleries, and more just steps away from the hotel, with easy access to shopping centers and beaches.

Book now to experience the perfect blend of luxury and convenience at Sheraton Old San Juan Hotel.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please be advised the offer for breakfast included is only for 2 guests regardless of occupancy reserved.

Breakfast included reservations is up to 2 guests per room. Any other guests needs to included at the front desk by paying the extra breakfast at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SJU

Location

Guest Reviews

8.5
Based on 1589 reviews
Cleanliness: 8
Service: 8
Location: 9.5
Room Quality: 8.5
Amenities: 7.5
Value for Money: 9
Food and Beverage: 8.5
Overall Experience: 9
S
StevenRuiz95 • family_with_children • cr
9
Buen hospedaje
Pros:

La ubicación

2026-10-31 • via Nuitee
M
Marangely • couple • pr
10
Las mejores vacaciones
Pros:

Las vistas y el buen trato

Cons:

Me gusto TODO pero me gustaría q tuviera un precio para residentes

2026-10-29 • via Nuitee
M
Michael • couple • us
10
2026-10-26 • via Nuitee
B
Britt • couple • nl
10
Amazing stay!
Pros:

Everything was great! Also the staff at the breakfast was so nice to us! :-)

2026-10-26 • via Nuitee
S
stephanie • couple • jm
10
2026-10-25 • via Nuitee
L
Luis X • solo_traveller • us
10
2026-10-24 • via Nuitee
N
Naomi • family_with_children • gb
7
2026-10-24 • via Nuitee
C
Christina • solo_traveller • us
10
2026-10-23 • via Nuitee
F
Francisco • family_with_children • pr
10
2026-10-23 • via Nuitee
R
Rosario • solo_traveller • us
8
2026-10-23 • via Nuitee
A
Alex • solo_traveller • us
9
2026-10-22 • via Nuitee
V
Verónica • family_with_children • pr
10
2026-10-22 • via Nuitee
V
Valerie • extended_group • us
10
2026-10-21 • via Nuitee
L
LUZ HELENA • family_with_children • co
10
Muy bueno
Pros:

Atención, ubicacion, comodidad

2026-10-20 • via Nuitee
J
Joana • solo_traveller • pt
10
2026-10-20 • via Nuitee
G
Glenda • solo_traveller • us
10
Pros:

We had a Jr Suite everything was very nice. Spacious and Bayview.

Cons:

No dislikes

2026-10-20 • via Nuitee
N
Nilda • solo_traveller • pr
9
El mejor lugar para conocer El Viejo San Juan
Pros:

La limpieza y el servicio

Cons:

El estacionamiento no me gustó. Queda en un edificio que no es propiedad del hotel.

2026-10-20 • via Nuitee
M
maria • family_with_children • co
10
Pros:

Ubicacion

Cons:

La tarifa no incluia desayuno

2026-10-20 • via Nuitee
O
Ollivier • couple • us
9
Cons:

The hotel was nice, great location in Old San Juan. The hotel restaurant was not up to par. Service was very slow , my food was cold at breakfast. I paid for breakfast with my reservation.

2026-10-19 • via Nuitee
J
Jose • couple • pr
10
Espectacular
Pros:

ubicacion y valet parqking, excelente

2026-10-19 • via Nuitee