Extended Stay America Suites - Cleveland - Beachwood - Orange Place - South

Hotels
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Extended Stay America Suites
6.7 (431 reviews)
3820 Orange Place , Orange , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Facilities for disabled guests
Non-smoking throughout
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Friendly staff
Clean environment
Cons:
Small rooms
Poor breakfast options

Categories

Cleanliness
6.6
Numerous reviews mentioned cleanliness positively, but one review indicated dirty property and smell issues.
Service
8.56
Most reviews praised the friendly staff and good service.
Location
7.61
The location received positive comments for accessibility to shops and restaurants.
Room Quality
5.56
Multiple mentions of rooms being too small and uncomfortable.
Amenities
6.59
Basic amenities were noted, but complaints regarding insufficient kitchen supplies were made.
Value for Money
7.55
Some reviews indicated the hotel was reasonably priced considering the services provided.
Food and Beverage
4.6
Breakfast options were largely criticized, lacking variety and quality.
Overall Experience
6.57
Mixed feelings; while some guests enjoyed their stays, others had significant complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-27 23:03

Property Description

Fully Equipped Kitchen in Every Room
Enjoy the convenience of a stovetop, microwave, and fridge in each room, perfect for longer stays or quick meals on-the-go.

Complimentary Grab-and-Go Breakfast
Start your day right with a free breakfast featuring coffee, hot cereal, and pastries, ensuring you're fueled up for a day of exploring.

Convenient Amenities and Services
Benefit from free WiFi, 24-hour front desk, laundry facilities, and complimentary onsite parking, making your stay hassle-free and comfortable.

Book your stay at Extended Stay America - Cleveland - Beachwood now for a relaxing and convenient experience!

Important information:

Housekeeping service is offered every 14 days. For stays of 14 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen and more.

Fresh towels and linen can be exchanged at the front desk at any time.

Daily housekeeping services are available for an additional fee.

A valid credit card is required at check-in for payment. Cash is not accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLE

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

6.7
Based on 431 reviews
Cleanliness: 6.6
Service: 8.56
Location: 7.61
Room Quality: 5.56
Amenities: 6.59
Value for Money: 7.55
Food and Beverage: 4.6
Overall Experience: 6.57
K
kylems97 • solo_traveller • us
8
Good, affordable property right off a major freeway
Pros:

The front desk staff were very friendly and helpful. They went out of their way to make sure I liked my room after I checked in. I thought this was a nice touch. The room was plenty big enough. Having the kitchenette was nice. The bathroom also was roomy with plenty of counter space (something I prefer over design/look).

Cons:

There was an odd smell in the elevator and hallways. I think it was food but not sure. it was almost overwhelming and not sure if this was on the property or a guest.

2026-05-19 • via Nuitee
G
gretchen • solo_traveller • us
9
I will stay here again.
Pros:

The staff at check (especially the black woman....she was very helpful and kind) was good. It was nice to have a reclining chair.

2026-05-15 • via Nuitee
N
Norma • solo_traveller • us
10
Pros:

Staff was great!

2026-05-14 • via Nuitee
E
Ethan • solo_traveller • us
5
2026-05-10 • via Nuitee
A
Akia • family_with_children • us
1
I won’t stay here again
Pros:

It was in a decent area, && the renovation was nice

Cons:

There’s no utensils, no cups everything you have to ask for from the front desk && they are very rude if you happen to deactivate the key even on accident seems like they get an attitude when they have to do their job and reset it for you and the older ladies seem to be friends and it’s not nice to tag team a customer

2026-04-25 • via Nuitee
J
Jamell • solo_traveller • us
6
Cons:

It was a dead roach in the bathroom, everything else was fine

2026-04-24 • via Nuitee
M
Montana • solo_traveller • us
5
2026-04-23 • via Nuitee
N
Nyirenda • family_with_children • us
7
2026-04-10 • via Nuitee
K
KATHY • family_with_children • us
10
Pros:

THE CLEAN ROOM, COMFORTABLE, GOOD BREAKFAST
AND GOOD STAFF, TO BE SURE. OUR STAY IS GOOD.

Cons:

ALL WAS WELL.

2026-03-31 • via Nuitee
T
Tabatha • family_with_children • us
3
Stay away
Cons:

Probably the worse hotel ive ever stayed in. The lady that checked us in was completely rude. We get to the room and one of the keys didnt even work. No dishes in the room, advertising in the room said call front desk and request what dishes you want and they will deliver to the room. Well first off they didnt have half of what we asked for, no big skillets and no coffee pot. The windows didnt even shut all the way. Each one had at least an inch gap left open letting cold air in the room all night. TV quality was horrible. Could barley watch anything. Shower water barley got warm. And the free breakfast, thay was a complete joke. Coffee, bagged muffins and some bags of dried oatmeal. I would NEVER stay here again even if it was free.

2026-03-23 • via Nuitee
L
LaTasha • family_with_children • us
8
2026-03-22 • via Nuitee
W
wright • family_with_children • us
4
2026-03-22 • via Nuitee
S
Shenee • family_with_children • us
10
2026-03-15 • via Nuitee
A
Aurelious • family_with_children • us
9
2026-03-14 • via Nuitee
L
Leib • family_with_children • gb
4
Overpriced!
Pros:

The studio room was spacious.

Cons:

The staff were not super friendly....
The breakfast is VERY poor ( really misleading).
Over priced for what you get.

2026-03-12 • via Nuitee
C
Cheryl • family_with_children • us
8
Pros:

My greeting when I walked in and the clerks hospitality

Cons:

The breakfast could have been better

2026-03-12 • via Nuitee
Z
Zion • solo_traveller • us
10
2026-03-09 • via Nuitee
S
Sarah • family_with_children • us
6
While our room was nice, the staff could use some customer service training.
Pros:

The rooms were clean and the beds were comfortable. I thought the value was good for the price.

Cons:

The staff seemed annoyed and crabby. Our check-in was very slow and the desk attendant was rude.

2026-03-09 • via Nuitee
Z
Zion • solo_traveller • us
10
2026-03-09 • via Nuitee
C
Cynthia • couple • us
7
Very nice
Pros:

Front desk clerk was very pleasant.

Cons:

Grab and go breakfast

2026-03-06 • via Nuitee