Extended Stay America Suites - Cleveland - Beachwood - Orange Place - South

Hotels
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Extended Stay America Suites
6.7 (445 reviews)
3820 Orange Place , Orange , us
+1 216-595-9551

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Clean environment
Cons:
Small rooms
Poor breakfast options

Categories

Cleanliness
6.6
Numerous reviews mentioned cleanliness positively, but one review indicated dirty property and smell issues.
Service
8.56
Most reviews praised the friendly staff and good service.
Location
7.61
The location received positive comments for accessibility to shops and restaurants.
Room Quality
5.56
Multiple mentions of rooms being too small and uncomfortable.
Amenities
6.59
Basic amenities were noted, but complaints regarding insufficient kitchen supplies were made.
Value for Money
7.55
Some reviews indicated the hotel was reasonably priced considering the services provided.
Food and Beverage
4.6
Breakfast options were largely criticized, lacking variety and quality.
Overall Experience
6.57
Mixed feelings; while some guests enjoyed their stays, others had significant complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-27 23:03

Property Description

Fully Equipped Kitchen in Every Room
Enjoy the convenience of a stovetop, microwave, and fridge in each room, perfect for longer stays or quick meals on-the-go.

Complimentary Grab-and-Go Breakfast
Start your day right with a free breakfast featuring coffee, hot cereal, and pastries, ensuring you're fueled up for a day of exploring.

Convenient Amenities and Services
Benefit from free WiFi, 24-hour front desk, laundry facilities, and complimentary onsite parking, making your stay hassle-free and comfortable.

Book your stay at Extended Stay America - Cleveland - Beachwood now for a relaxing and convenient experience!

Important information:

Housekeeping service is offered every 14 days. For stays of 14 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen and more.

Fresh towels and linen can be exchanged at the front desk at any time.

Daily housekeeping services are available for an additional fee.

A valid credit card is required at check-in for payment. Cash is not accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLE

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

6.7
Based on 445 reviews
Cleanliness: 6.6
Service: 8.56
Location: 7.61
Room Quality: 5.56
Amenities: 6.59
Value for Money: 7.55
Food and Beverage: 4.6
Overall Experience: 6.57
M
Michelle • couple • us
6
Pros:

Convenient location and relatively affordable compared to other hotels in the area.

Cons:

Our room had a cracked window. I did report it to the front desk and he said they were aware.

2026-07-20 • via Nuitee
A
Ashley • solo_traveller • us
10
Super lugar
Pros:

Todo

Cons:

Todo

2026-07-20 • via Nuitee
M
mia • solo_traveller • us
8
Pros:

The rooms were clean the staff was extremely pleasant and the grounds and hotel was nice in a great location.

Cons:

NA

2026-07-17 • via Nuitee
E
Emmi • solo_traveller • us
8
Fair price for what is offered
Pros:

Located between the National park and downtown, it was way easy to get around. Shops and such walking distance.
Other guests were nice too

Cons:

The floors were dirty/sticky but it was easily solved by wearing socks

2026-07-17 • via Nuitee
E
Eric • couple • us
3
Very basic, not particularly comfortable or clean-feeling.
Pros:

Staff was very friendly and helpful, especially Yvonne. Nice to have a working freezer in the refrigerator.

Cons:

Floor was sticky, like it hadn't been cleaned thoroughly. Bed was uncomfortable due to plastic mattress cover and being too soft. No coffee-maker in the room.

2026-07-14 • via Nuitee
M
MiSS TAYLOR • couple • us
10
2026-07-14 • via Nuitee
M
MiSS TAYLOR • couple • us
10
I was pleasantly comfortable also the front desk clerks were super nice and helpful
Pros:

Great area

Cons:

I don’t have any complaints

2026-07-14 • via Nuitee
A
Afrique • solo_traveller • us
10
2026-07-14 • via Nuitee
M
Millhoff • solo_traveller • us
4
Cons:

Bed was too high... difficult to get into. Noisey. Someone nearby was smoking marijuana hallway reeked with the odir.

2026-07-13 • via Nuitee
G
Gwendolyn • solo_traveller • us
8
Pros:

The hotel was perfect for a single-night getaway.

Cons:

While they both worked perfectly fine, the air conditioner and refrigerator were on the noisy side. I believe the property has been updated, but the fridge showed signs of wear and tear.

2026-07-06 • via Nuitee
C
Cinque • solo_traveller • us
7
2026-07-03 • via Nuitee
J
James • solo_traveller • us
10
Always coming back to Extended stay
Pros:

Location,staff and how home like it felt.

Cons:

Nothing

2026-07-02 • via Nuitee
K
Kimberly Kelly67 • solo_traveller • us
10
Pros:

The staff was very professional and very helpful

Cons:

Everything thing was excellent no complaints

2026-06-29 • via Nuitee
D
David • couple • us
10
Pros:

The overall cleanliness of the establishment.
The kitchenette was definitely a plus.
Everything seemed well cared for.

2026-06-28 • via Nuitee
KATHY BROWN858 • solo_traveller • us
10
Pros:

The upgrade from the renovation to the rooms.

2026-06-27 • via Nuitee
M
Mary K • extended_group • us
3
NOT A 3.0 BY ANY MEANS.
Pros:

VERY disappointing. Again, staff were wonderful, responsive and provided explanations for most of the issues raised. This would not have been so disappointing if the Booking.com website description was accurate. Let me elaborate:
-There is a tub, but not a plug to stop the drain from emptying the water from the tub;
-The free toiletries included 2 mini bars of soap, one small tube of shampoo for two guests;
-There was no tea/coffee maker in the room or available at the front desk;
-There was no hairdryer in the room;
-There was no tableware, not a plate, bowl, mug, utensils for eating, pots/pans for or utensils for cooking. The kitchen was empty. After inquiring at the front desk we learned that since COVID, all kitchenware was held else ware and had to be requested at the front desk and carried back to the room;
-Carpet was non-existent;
-No toaster existed; and,
-No dining area in the room or building.

These were all items listed in the Booking.com website associated with this hotel. It may not even be suited for the workmen and women that it was designed to serve.
-There was no ice machine or source for ice;
-"Breakfast" existed of one choice of coffee and hot water, gas station muffins, nutragrain-ish bars all presented on a 4'x6' buffet. It is called a "Grab and Go" breakfast.
-The light blocking drapes had holes;
-Room S103 is a ground floor room. Upon arrival the windows were open, screens have holes and the windows required two people to close.

Cons:

SEE ABOVE.
Here are the elements that were satisfying or acceptable:
-Making the reservation was a breeze;
-The staff at front desk and custodial employees;
-The beds and pillows provided two good nights of sleep;
-The TV worked;
-The wi-fi was free and unfettered;
-The air conditioning unit worked very well;
-There was ample hot water;
-The refrigerator was of a good size... not a mini and not one for a home; and,
-After closing and locking the windows, we felt safe.

2026-06-22 • via Nuitee
R
Robin🤓 • solo_traveller • us
10
Pros:

Great location, close to the freeway and tons of stores and restaurants. Valerie at the front desk was AMAZING! Everyone was so nice and the room was clean and updated. Wonderful

2026-06-11 • via Nuitee
S
suekane • family_with_children • us
2
It was convenient to our destination and allows our pet to stay.
Cons:

Tub drain was clogging while we showered, broken handle in the tub, no full length mirror in the room, sink drain clogging when the water turned on and no towel hooks to hang towels to dry.

2026-06-10 • via Nuitee
M
Michael • solo_traveller • us
10
2026-06-10 • via Nuitee
J
Judith • solo_traveller • us
10
Perfect!
2026-06-09 • via Nuitee