Holiday Inn Express Pigeon Forge – Sevierville by IHG

Hotels
Holiday Inn Express
8.9 (678 reviews)
121 Nascar Drive , Pigeon Forge , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Breakfast variety

Categories

Cleanliness
8.46
There were some comments about cleanliness not being perfect, particularly with a sticky floor and a bed with a stain.
Service
9.23
Staff were frequently noted as friendly and accommodating throughout the reviews.
Location
9.27
Many guests praised the location for its proximity to attractions and beautiful views.
Room Quality
8.72
Rooms were described as comfortable, with a few mentions of issues like a broken bed leg and a dark TV.
Amenities
8.75
Standard amenities were noted, but some reviews indicated a desire for a bit more variety, especially in breakfast.
Value for Money
8.71
General sentiment indicated satisfaction with the stay relative to price.
Food and Beverage
8.96
Breakfast options were generally well-received, though some guests wished for more variety.
Overall Experience
9.13
The overall experience was positive, with enjoyment expressed through multiple reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 00:46

Property Description

Spacious Suite-Like Rooms
Experience the comfort of our spacious rooms at the Governor’s Inn, with 2 cable TVs, 2 dressers, and convenient amenities like a refrigerator and coffee maker.

Relaxing Outdoor Amenities
Unwind in our heated outdoor pool or whirlpool, or have some fun in the arcade games area. Stay active at our fitness room and make use of our guest laundry services during your stay.

Convenient Location
Located just minutes away from downtown Pigeon Forge and top attractions like Dollywood and the Hatfield & McCoy Dinner Show, Holiday Inn Express Pigeon Forge - Sevierville offers the perfect blend of relaxation and entertainment.

Book your stay now at Holiday Inn Express Pigeon Forge - Sevierville for a memorable getaway!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that a maximum of 8 rooms may be booked by a guest at one time. Contact hotel for details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Location

Guest Reviews

8.9
Based on 678 reviews
Cleanliness: 8.46
Service: 9.23
Location: 9.27
Room Quality: 8.72
Amenities: 8.75
Value for Money: 8.71
Food and Beverage: 8.96
Overall Experience: 9.13
K
Kem solo_traveller us
10
Pros:

The person at front

Cons:

Easy check in

2026-08-22 via Nuitee
R
Roger couple us
10
2026-08-21 via Nuitee
W
William couple us
10
Great stay
2026-08-11 via Nuitee
M
Michael couple us
10
2026-08-10 via Nuitee
T
TRUANE9296 Couples Bangor, Maine
10
Quiet newer hotel away from high traffic areas.
Pros:

We stayed here for two nights on July 5 -8. We had a king suite which was very comfortable and clean. This seems to be a newer property. The check in and check out process was very fast and smooth. The location is excellent. Away from the high traffic areas. We used the laundry facilities which worked fine and seemed to be newer machines. Breakfast in the morning was good. Not very far to Dollywood (maybe 12-15 minutes). We will stay here again as we were very pleased.

2026-08-08 via Tripadvisor
B
Basinger family_with_children us
3
Pros:

King size beds are extremely short, a 6 ft 1 inch person will have their feet hanging off the end of the bed.

Cons:

The beds, room layout, cleaning staff entering the room without warning, immature front desk staff.

2026-08-03 via Nuitee
A
Alonzo solo_traveller us
9
2026-07-25 via Nuitee
L
Leeza family_with_children us
10
Good! Expected less, got more !
Pros:

Breakfast was great

Cons:

Front desk could have been friendlier

2026-07-22 via Nuitee
D
David couple us
10
Very clean place to stay
Pros:

Clean and friendly staff

2026-07-20 via Nuitee
D
Douglas solo_traveller us
10
2026-07-16 via Nuitee
C
Collison solo_traveller us
10
Pros:

Staff supper friendly talked about people experiance at the attractions & what they have enjoyed

Cons:

Don't have any problems everyone was pleasant helpful

2026-07-11 via Nuitee
R
Rocio family_with_children us
10
Very good service
Pros:

Good

Cons:

Location

2026-07-06 via Nuitee
B
Betty family_with_children us
8
The staff was very nice especially the girl at front desk that checked us in.
Pros:

Awesome b’fast!

Cons:

The suite only had a chair for one person. Indicated that it had a couch.

2026-07-06 via Nuitee
T
TheTravelingBoyMama Family
10
Good stay overall
Pros:

Every staff member we encountered was friendly. The beds were comfortable. The room was nice and clean with the exception of a couple of dirty spots on the ceiling in the shower. Breakfast stayed well stocked the entire time. Coffee is available 24 hours which is nice. If you get a room with 2 beds, they are separated by the bathroom. This is nice for privacy, but if you have kids and want to let them sleep while you get showered and around for the morning it can be hard because the sink is located in the hall between the 2 beds and not in with the shower and toilet. This meant I had to turn on a light to get myself ready and woke up the kids earlier than needed. If your kids are heavy sleepers, then you might be okay. Pocket doors between the bathroom and sleeping areas would help with that issue. It was nice that my husband could shower and get around though while I was using the sink and mirror. The air conditioning unit is located on the far side of the room, so if you get a room with double beds, the people on the other side of the room sometimes struggled to stay cool enough on a very hot summer night. Not every room has a balcony or a mountain view, so if you want one of those you’ll need to request it and be prepared to pay extra. We ended up with a room by the elevator. It was kind of noisy, so my recommendation would be to ask for a room away from the elevator. It’s close to Pigeon Forge attractions, and there is lots of shopping and restaurants nearby. Overall, it was a nice stay, and we would stay here again.

2026-07-04 via Tripadvisor
S
Sharon30 solo_traveller us
9
Pros:

Loved the pool.. breakfast was delicious..staff was friendly and helpful.

Cons:

Was a bit outdated.. bathroom needs updates..corner of shower had mildew.
With the size of the room..the further part of the room with the other king bed didn't get cool enough with the AC. The building should be updated with central air.

2026-07-04 via Nuitee
C
Colleen couple us
10
loved the place
2026-07-01 via Nuitee
J
Jeannette couple us
10
2026-06-28 via Nuitee
A
Anna couple us
9
Pros:

Great breakfast

Cons:

No hot tub

2026-06-28 via Nuitee
L
Lynelle couple us
6
2026-06-27 via Nuitee
D
david solo_traveller us
6
2026-06-26 via Nuitee