Holiday Inn Express Pigeon Forge – Sevierville by IHG

Hotels
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Holiday Inn Express
8.9 (667 reviews)
121 Nascar Drive , Pigeon Forge , us
+1 865-428-1721

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Breakfast variety

Categories

Cleanliness
8.46
There were some comments about cleanliness not being perfect, particularly with a sticky floor and a bed with a stain.
Service
9.23
Staff were frequently noted as friendly and accommodating throughout the reviews.
Location
9.27
Many guests praised the location for its proximity to attractions and beautiful views.
Room Quality
8.72
Rooms were described as comfortable, with a few mentions of issues like a broken bed leg and a dark TV.
Amenities
8.75
Standard amenities were noted, but some reviews indicated a desire for a bit more variety, especially in breakfast.
Value for Money
8.71
General sentiment indicated satisfaction with the stay relative to price.
Food and Beverage
8.96
Breakfast options were generally well-received, though some guests wished for more variety.
Overall Experience
9.13
The overall experience was positive, with enjoyment expressed through multiple reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 00:46

Property Description

Spacious Suite-Like Rooms
Experience the comfort of our spacious rooms at the Governor’s Inn, with 2 cable TVs, 2 dressers, and convenient amenities like a refrigerator and coffee maker.

Relaxing Outdoor Amenities
Unwind in our heated outdoor pool or whirlpool, or have some fun in the arcade games area. Stay active at our fitness room and make use of our guest laundry services during your stay.

Convenient Location
Located just minutes away from downtown Pigeon Forge and top attractions like Dollywood and the Hatfield & McCoy Dinner Show, Holiday Inn Express Pigeon Forge - Sevierville offers the perfect blend of relaxation and entertainment.

Book your stay now at Holiday Inn Express Pigeon Forge - Sevierville for a memorable getaway!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that a maximum of 8 rooms may be booked by a guest at one time. Contact hotel for details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.9
Based on 667 reviews
Cleanliness: 8.46
Service: 9.23
Location: 9.27
Room Quality: 8.72
Amenities: 8.75
Value for Money: 8.71
Food and Beverage: 8.96
Overall Experience: 9.13
A
Alonzo • solo_traveller • us
9
2026-07-25 • via Nuitee
L
Leeza • family_with_children • us
10
Good! Expected less, got more !
Pros:

Breakfast was great

Cons:

Front desk could have been friendlier

2026-07-22 • via Nuitee
D
David • couple • us
10
Very clean place to stay
Pros:

Clean and friendly staff

2026-07-20 • via Nuitee
D
Douglas • solo_traveller • us
10
2026-07-16 • via Nuitee
C
Collison • solo_traveller • us
10
Pros:

Staff supper friendly talked about people experiance at the attractions & what they have enjoyed

Cons:

Don't have any problems everyone was pleasant helpful

2026-07-11 • via Nuitee
R
Rocio • family_with_children • us
10
Very good service
Pros:

Good

Cons:

Location

2026-07-06 • via Nuitee
B
Betty • family_with_children • us
8
The staff was very nice especially the girl at front desk that checked us in.
Pros:

Awesome b’fast!

Cons:

The suite only had a chair for one person. Indicated that it had a couch.

2026-07-06 • via Nuitee
T
TheTravelingBoyMama • Family
10
Good stay overall
Pros:

Every staff member we encountered was friendly. The beds were comfortable. The room was nice and clean with the exception of a couple of dirty spots on the ceiling in the shower. Breakfast stayed well stocked the entire time. Coffee is available 24 hours which is nice. If you get a room with 2 beds, they are separated by the bathroom. This is nice for privacy, but if you have kids and want to let them sleep while you get showered and around for the morning it can be hard because the sink is located in the hall between the 2 beds and not in with the shower and toilet. This meant I had to turn on a light to get myself ready and woke up the kids earlier than needed. If your kids are heavy sleepers, then you might be okay. Pocket doors between the bathroom and sleeping areas would help with that issue. It was nice that my husband could shower and get around though while I was using the sink and mirror. The air conditioning unit is located on the far side of the room, so if you get a room with double beds, the people on the other side of the room sometimes struggled to stay cool enough on a very hot summer night. Not every room has a balcony or a mountain view, so if you want one of those you’ll need to request it and be prepared to pay extra. We ended up with a room by the elevator. It was kind of noisy, so my recommendation would be to ask for a room away from the elevator. It’s close to Pigeon Forge attractions, and there is lots of shopping and restaurants nearby. Overall, it was a nice stay, and we would stay here again.

2026-07-04 • via Tripadvisor
S
Sharon30 • solo_traveller • us
9
Pros:

Loved the pool.. breakfast was delicious..staff was friendly and helpful.

Cons:

Was a bit outdated.. bathroom needs updates..corner of shower had mildew.
With the size of the room..the further part of the room with the other king bed didn't get cool enough with the AC. The building should be updated with central air.

2026-07-04 • via Nuitee
C
Colleen • couple • us
10
loved the place
2026-07-01 • via Nuitee
J
Jeannette • couple • us
10
2026-06-28 • via Nuitee
A
Anna • couple • us
9
Pros:

Great breakfast

Cons:

No hot tub

2026-06-28 • via Nuitee
L
Lynelle • couple • us
6
2026-06-27 • via Nuitee
D
david • solo_traveller • us
6
2026-06-26 • via Nuitee
P
Pearline • solo_traveller • us
9
Pleasant stay
Pros:

The cleanings of the place. The pool area was really nice. The staff was very friendly and accommodating since my room wasn't ready.

Cons:

My room wasn't ready for me to check in. The bathroom toilet was messed up had to pour water in it at times for it to flush. Toilet kept running.

2026-06-24 • via Nuitee
S
Seymour • family_with_children • us
8
Pros:

Staff were very kind and helpful! Room was very nice and clean. Loved that we were close to everything.

Cons:

People slamming doors throughout the night(past midnight) and yelling in the hallways very late at night.

2026-06-22 • via Nuitee
J
Jackie • couple • us
5
Cons:

The beds was hard , and there were 3 bugs we found. My husband said it was concrete bugs.

2026-06-21 • via Nuitee
B
Beth • extended_group • us
9
Hotel had great staff, breakfast was good, and rooms were spacious and clean!
Pros:

Close enough to main drag but out of the way of traffic. Also Grace the front desk staff member was super nice and made our stay even better with her sense of humor and great banter. She was also knowledgeable of the area!

Cons:

Pillows were too soft

2026-06-21 • via Nuitee
G
Gilmore • family_with_children • us
9
2026-06-20 • via Nuitee
D
Diane • couple • us
10
It was a very comfortable stay for us, had everything we needed. Was far enough off the highway not to hear alot of traf
Pros:

Had everything we needed.

Cons:

I know it sounds lame, but the toilet paper quality was -10! I don’t think it was even 1-ply! Will def stay again…..but bring my own toilet paper!

2026-06-18 • via Nuitee