Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Clean and friendly hotel
Great location
Excellent service
Cons:
Noisy rooms
Renovation inconveniences

Categories

Cleanliness
8.14
Most reviews appreciated cleanliness, but some mentioned issues with poor sound insulation.
Service
8.91
Multiple reviews highlighted the friendliness and attentiveness of the staff.
Location
8.95
Several reviews praised the perfect location for exploring the city.
Room Quality
7.8
While rooms were described as clean, some guests experienced issues like noise and small size.
Amenities
8.03
Amenities were mentioned positively, but some guests found the absence of a refrigerator inconvenient.
Value for Money
8.19
General sentiment indicated fair value, but some references to renovation impact were noted.
Food and Beverage
8.74
Breakfast received positive comments, especially the variety and quality of food.
Overall Experience
8.41
Guests expressed satisfaction despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 03:40

Property Description

Riverside Retreat with Modern Comforts

Spacious Rooms with Free Wi-Fi: Enjoy quiet and roomy accommodations with complimentary Wi-Fi, perfect for relaxation or catching up on work.

Convenient Location: Explore Kraków with ease, located just a short walk from the Main Market Square, Wawel Castle, and the vibrant Kazimierz district.

Dining and Amenities: Indulge in a delicious breakfast spread, dine at the Ibis Kitchen restaurant, and unwind with a drink at the 24-hour bar.

Ready to experience comfort and convenience by the River Vistula? Book your stay at Ibis Kraków Centrum today!

Important information:

Please note that in our hotel there is the possibility of paying by tourist voucher is only for reservations with payment at the hotel on arrival; the pre-payment offer cannot be paid with a tourist voucher. Payment is due at check-in or during your stay.

Renovation work is taking place from 3 November 2025 to 22 December 2025. The entrance, exit and lobby will be available only through the Novotel Kraków Centrum.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KRK

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs PLN 80 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for 35 zł per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.4
Based on 3320 reviews
Cleanliness: 8.14
Service: 8.91
Location: 8.95
Room Quality: 7.8
Amenities: 8.03
Value for Money: 8.19
Food and Beverage: 8.74
Overall Experience: 8.41
L
Lorente couple es
10
2026-05-23 via Nuitee
D
Didier couple be
9
Goede ligging om Krakau te voet te ontdekken.
Pros:

Het ontbijt en de garage

Cons:

Geen kast op de kamer

2026-05-22 via Nuitee
C
Cymerys solo_traveller pl
10
2026-05-21 via Nuitee
Z
Zając solo_traveller nl
8
2026-05-21 via Nuitee
S
Sabina couple pl
7
Pros:

Pyszne śniadanie. Miła obsługa.

Cons:

Ciasne pokoje. Zimno mimo podkręcenia klimatyzacji. Brak prądu kilkukrotnie.

2026-05-20 via Nuitee
P
Piotr solo_traveller pl
9
Pros:

Lokalizacja i czystość

Cons:

Stosunek ceny do jakości

2026-05-19 via Nuitee
R
Rodolfo couple it
8
Pros:

colazione buona. Abbondante

2026-05-19 via Nuitee
G
Gert solo_traveller dk
7
2026-05-18 via Nuitee
M
Margarita solo_traveller bg
7
Cons:

odpływ umywalki w łazience był zatkany

2026-05-18 via Nuitee
M
Mduduzi solo_traveller gb
8
Definitely a winner
Pros:

Its location

Cons:

Limited channels in English
No ironing board

2026-05-18 via Nuitee
B
Birgit family_with_children ee
8
Great location
Pros:

Booked the place for its location and parking possibility. I read some comments regarding breakfast not being too great, but I would say that there were pleanty of options and if you do not have that much time in the morning to wander around for a better place, do not hesitate to eat there. Also, loved the water machine and glass bottle in the room you can use for that.

Cons:

I wish there would be two blankets in a double room as a norm everywhere. No discount on the parking fee for hotel guests. The hotel itself is a bit outdated. Only one trash can in the bathroom. One of the rooms was much bigger than the other, but an unnecessary temporary bed was taking away the space there. If I have not booked a room with an extra bed, it would be nice to not have that extra bed in the room. Although, I did get my second blanket from there :)

2026-05-17 via Nuitee
D
don_balon solo_traveller pl
10
2026-05-17 via Nuitee
K
Kovaļovs couple lv
7
2026-05-17 via Nuitee
H
Helena extended_group cz
10
Pros:

Poloha hotelu v klidné ulici, ale blízko Starého Města a řeky.

2026-05-17 via Nuitee
M
Marco Damizia solo_traveller it
8
Pros:

Buona la colazione

Cons:

Stanza piccola e con troppe cose.

2026-05-16 via Nuitee
P
Patryk extended_group pl
8
2026-05-16 via Nuitee
A
Ashley extended_group gb
8
Pros:

Clean, good facilities

Cons:

Air con didnt work very well, made it very hot on a night

2026-05-15 via Nuitee
G
Grzegorz extended_group pl
9
Dzień dobry. Personel Bardzo uprzejmy🙂. Czysto i Ładnie. Śniadania wyśmienite i obsługa 👍Dziękuję pozdrawiam Grzegorz 👋
2026-05-15 via Nuitee
J
José María solo_traveller es
10
2026-05-14 via Nuitee
A
Andrew solo_traveller gb
10
2026-05-14 via Nuitee