Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Pets allowed
See all facilities

Review Highlights

Pros:
Clean and friendly hotel
Great location
Excellent service
Cons:
Noisy rooms
Renovation inconveniences

Categories

Cleanliness
8.14
Most reviews appreciated cleanliness, but some mentioned issues with poor sound insulation.
Service
8.91
Multiple reviews highlighted the friendliness and attentiveness of the staff.
Location
8.95
Several reviews praised the perfect location for exploring the city.
Room Quality
7.8
While rooms were described as clean, some guests experienced issues like noise and small size.
Amenities
8.03
Amenities were mentioned positively, but some guests found the absence of a refrigerator inconvenient.
Value for Money
8.19
General sentiment indicated fair value, but some references to renovation impact were noted.
Food and Beverage
8.74
Breakfast received positive comments, especially the variety and quality of food.
Overall Experience
8.41
Guests expressed satisfaction despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 03:40

Property Description

Riverside Retreat with Modern Comforts

Spacious Rooms with Free Wi-Fi: Enjoy quiet and roomy accommodations with complimentary Wi-Fi, perfect for relaxation or catching up on work.

Convenient Location: Explore Kraków with ease, located just a short walk from the Main Market Square, Wawel Castle, and the vibrant Kazimierz district.

Dining and Amenities: Indulge in a delicious breakfast spread, dine at the Ibis Kitchen restaurant, and unwind with a drink at the 24-hour bar.

Ready to experience comfort and convenience by the River Vistula? Book your stay at Ibis Kraków Centrum today!

Important information:

Please note that in our hotel there is the possibility of paying by tourist voucher is only for reservations with payment at the hotel on arrival; the pre-payment offer cannot be paid with a tourist voucher. Payment is due at check-in or during your stay.

Renovation work is taking place from 3 November 2025 to 22 December 2025. The entrance, exit and lobby will be available only through the Novotel Kraków Centrum.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KRK

Location

Guest Reviews

8.4
Based on 3612 reviews
Cleanliness: 8.14
Service: 8.91
Location: 8.95
Room Quality: 7.8
Amenities: 8.03
Value for Money: 8.19
Food and Beverage: 8.74
Overall Experience: 8.41
S
Slawomir • couple • be
7
Pros:

Sniadana dobre

Cons:

Na 3 godziny przed wymeldowaniem sie bez mojej wiedzy serwis sprzatajacy wszedl do pokoju i sprzatna przy okazji moje kluczyki od auta pozostawione na szafce by nie nosic przy sobie ,
Po przyjsciu do pokoju i przezuceniu wszyskiego jedna z Pan sprzatajacych spotkana na korytarzu oswiadczyla ze to ona zaniosla do recepcji w trosce o nie zawieruszenie , Po zejsciu do recepcji recepcjonistka oswiadczyla ze klucze zostaly znalezione pod drzwiami - bardzo nie mila sytuacja

2026-08-08 • via Nuitee
I
Ioana Alexandra • couple • ro
10
2026-08-08 • via Nuitee
M
Mark • couple • us
8
Pros:

Breakfast was very good.

2026-08-07 • via Nuitee
D
Daniele • solo_traveller • it
8
2026-08-07 • via Nuitee
Y
Yevhen • couple • ua
9
2026-08-06 • via Nuitee
P
Phuong • solo_traveller • pl
2
Fair cost but got unlucky with the bad room condition.
Pros:

Overall value for the cost was fair in terms of amenities that are provided.

Cons:

That being said, the point of providing amenities is for them to actually work, the TV remote didn’t work, the overall condition of the air conditioning eas poor as it wasn’t cooling enough and we had to ask for an additional fan which had a broken squeak sound every time it turned on

2026-08-06 • via Nuitee
A
Andrea • couple • hu
9
2026-08-06 • via Nuitee
F
Francesco • family_with_children • it
9
Pros:

Position and breakfast top.

Cons:

Great position and nice and clean hotel. Good breakfast.

2026-08-06 • via Nuitee
Y
Yevhen • couple • ua
9
2026-08-06 • via Nuitee
M
maja • couple • si
9
2026-08-06 • via Nuitee
M
Moon • extended_group • pl
7
2026-08-06 • via Nuitee
F
Fanni • couple • hu
9
2026-08-05 • via Nuitee
G
Grzeszkowiak • couple • pl
10
2026-08-05 • via Nuitee
B
BEATRIZ • solo_traveller • br
9
2026-08-05 • via Nuitee
M
Marugan Palencia • solo_traveller • es
10
Pros:

Atención, situación, todo perfecto

Cons:

No hay que poner objeciones

2026-08-05 • via Nuitee
P
Péter • couple • hu
10
2026-08-05 • via Nuitee
M
Maria Da Conceicao • solo_traveller • pt
9
2026-08-05 • via Nuitee
M
Maria Da Conceicao • solo_traveller • pt
9
2026-08-05 • via Nuitee
Łukasz • couple • pl
7
2026-08-04 • via Nuitee
F
Francesco • couple • it
3
2026-08-04 • via Nuitee