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Facilities
Property facilities
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Parking
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Non-smoking rooms
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Air conditioning
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Restaurant
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Room service
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Pets allowed
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Non-smoking throughout
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Private check-in/check-out
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Shuttle service (additional charge)
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Wheelchair accessible
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Kid meals
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Adult only
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Lower bathroom sink
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Delivered food - securely covered
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Security alarm
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Key card access
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ATM/banking
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Self parking (surcharge)
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Internet access
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Wine release events
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Reception hall
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Secured parking
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Garage
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Bicycle-friendly property
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Vegetarian menu options available
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Bulk dispenser for toiletries
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Accessible shuttle
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No accessible shuttle
Review Highlights
Categories
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Property Description
Riverside Retreat with Modern Comforts
Spacious Rooms with Free Wi-Fi: Enjoy quiet and roomy accommodations with complimentary Wi-Fi, perfect for relaxation or catching up on work.
Convenient Location: Explore Kraków with ease, located just a short walk from the Main Market Square, Wawel Castle, and the vibrant Kazimierz district.
Dining and Amenities: Indulge in a delicious breakfast spread, dine at the Ibis Kitchen restaurant, and unwind with a drink at the 24-hour bar.
Ready to experience comfort and convenience by the River Vistula? Book your stay at Ibis Kraków Centrum today!
Please note that in our hotel there is the possibility of paying by tourist voucher is only for reservations with payment at the hotel on arrival; the pre-payment offer cannot be paid with a tourist voucher. Payment is due at check-in or during your stay.
Renovation work is taking place from 3 November 2025 to 22 December 2025. The entrance, exit and lobby will be available only through the Novotel Kraków Centrum.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
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Parking
Private parking is possible on site (reservation is not possible) and costs PLN 80 per day.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 12 years old stay for 35 zł per person per night when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay. -
Pets
Pets are allowed. Charges may be applicable.
Location
Guest Reviews
Het ontbijt en de garage
Geen kast op de kamer
Pyszne śniadanie. Miła obsługa.
Ciasne pokoje. Zimno mimo podkręcenia klimatyzacji. Brak prądu kilkukrotnie.
Lokalizacja i czystość
Stosunek ceny do jakości
colazione buona. Abbondante
odpływ umywalki w łazience był zatkany
Its location
Limited channels in English
No ironing board
Booked the place for its location and parking possibility. I read some comments regarding breakfast not being too great, but I would say that there were pleanty of options and if you do not have that much time in the morning to wander around for a better place, do not hesitate to eat there. Also, loved the water machine and glass bottle in the room you can use for that.
I wish there would be two blankets in a double room as a norm everywhere. No discount on the parking fee for hotel guests. The hotel itself is a bit outdated. Only one trash can in the bathroom. One of the rooms was much bigger than the other, but an unnecessary temporary bed was taking away the space there. If I have not booked a room with an extra bed, it would be nice to not have that extra bed in the room. Although, I did get my second blanket from there :)
Poloha hotelu v klidné ulici, ale blízko Starého Města a řeky.
Buona la colazione
Stanza piccola e con troppe cose.
Clean, good facilities
Air con didnt work very well, made it very hot on a night
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