Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Clean and friendly hotel
Great location
Excellent service
Cons:
Noisy rooms
Renovation inconveniences

Categories

Cleanliness
8.14
Most reviews appreciated cleanliness, but some mentioned issues with poor sound insulation.
Service
8.91
Multiple reviews highlighted the friendliness and attentiveness of the staff.
Location
8.95
Several reviews praised the perfect location for exploring the city.
Room Quality
7.8
While rooms were described as clean, some guests experienced issues like noise and small size.
Amenities
8.03
Amenities were mentioned positively, but some guests found the absence of a refrigerator inconvenient.
Value for Money
8.19
General sentiment indicated fair value, but some references to renovation impact were noted.
Food and Beverage
8.74
Breakfast received positive comments, especially the variety and quality of food.
Overall Experience
8.41
Guests expressed satisfaction despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 03:40

Property Description

Riverside Retreat with Modern Comforts

Spacious Rooms with Free Wi-Fi: Enjoy quiet and roomy accommodations with complimentary Wi-Fi, perfect for relaxation or catching up on work.

Convenient Location: Explore Kraków with ease, located just a short walk from the Main Market Square, Wawel Castle, and the vibrant Kazimierz district.

Dining and Amenities: Indulge in a delicious breakfast spread, dine at the Ibis Kitchen restaurant, and unwind with a drink at the 24-hour bar.

Ready to experience comfort and convenience by the River Vistula? Book your stay at Ibis Kraków Centrum today!

Important information:

Please note that in our hotel there is the possibility of paying by tourist voucher is only for reservations with payment at the hotel on arrival; the pre-payment offer cannot be paid with a tourist voucher. Payment is due at check-in or during your stay.

Renovation work is taking place from 3 November 2025 to 22 December 2025. The entrance, exit and lobby will be available only through the Novotel Kraków Centrum.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KRK

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs PLN 80 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for 35 zł per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.4
Based on 3361 reviews
Cleanliness: 8.14
Service: 8.91
Location: 8.95
Room Quality: 7.8
Amenities: 8.03
Value for Money: 8.19
Food and Beverage: 8.74
Overall Experience: 8.41
M
Michaela • solo_traveller • sk
5
Pros:

Nápoje zadarmo na izbe, čistota, moderné vybavenie, príjemný personál, reštaurácia s kaviarňou v rámci hotela

Cons:

Posteľ, konkrétne že na posteli bol len jeden veľký paplón, uvítala by som 2 menšie, veľmi zle sme spali

2026-06-13 • via Nuitee
A
Alexander • solo_traveller • nl
8
2026-06-13 • via Nuitee
I
Iryna • couple • ua
9
2026-06-13 • via Nuitee
M
Mariia • solo_traveller • ua
10
Pros:

Чудовий готель з чистим номером, зручним ліжком, ідеальним розташуванням. Рушники, ванна кімната, ліжко - все було до блиску чисте. В номері був чайник, чай та кава. Мило та шампунь у диспенсерах, а не міні-версіях. Зовсім поряд зупинка автобусу до аеропорту. З вікна нашого номеру було трошки видно Вавель.

Cons:

-

2026-06-13 • via Nuitee
K
Kristina • couple • de
9
2026-06-12 • via Nuitee
K
Krzysztof • solo_traveller • pl
9
Pros:

Wygodne łóżka, czystość, lokalizacja.

2026-06-12 • via Nuitee
K
Karolina • couple • pl
7
Polecam ten hotel. Świetna lokalizacja i miła obsługa :).
2026-06-12 • via Nuitee
O
Olena • solo_traveller • pl
10
2026-06-12 • via Nuitee
R
Roe • couple • gb
10
2026-06-11 • via Nuitee
T
Tomasz • couple • pl
10
2026-06-11 • via Nuitee
N
Nia • couple • gb
9
Incredible location and perfect room
Pros:

Comfy bed, tidy room and great bathroom. Location was perfect

Cons:

N/A

2026-06-10 • via Nuitee
D
daniela • solo_traveller • it
9
2026-06-10 • via Nuitee
P
Patrycja • solo_traveller • pl
9
Pros:

Świetna lokalizacja, bardzo miły i pomocny personel

2026-06-10 • via Nuitee
R
Rainer Zoppke • solo_traveller • de
8
2026-06-10 • via Nuitee
A
Agata • couple • pl
10
Pros:

Lokalizacja
Przepyszne śniadania
Gniazdka przy łóżku

Cons:

Nie było czegoś takiego

2026-06-10 • via Nuitee
C
Carlos • solo_traveller • es
6
2026-06-10 • via Nuitee
V
Vesa • solo_traveller • fi
9
Pros:

Basic Ibis hotel. Clean and tidy. Short walk to the old town. Also public transport available close.
Nice staff.

Cons:

-

2026-06-10 • via Nuitee
A
Anastasiya • solo_traveller • by
7
2026-06-09 • via Nuitee
A
Anna • couple • pl
7
Pros:

Bardzo dobre

Cons:

Trudna obsługa telewizora. Równie dobrze, może go nie być. Przydałoby się więcej haczyków do wieszania ręczników w łazience.

2026-06-08 • via Nuitee
E
Ewa • solo_traveller • pl
9
2026-06-08 • via Nuitee