Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Pets allowed
See all facilities

Review Highlights

Pros:
Clean and friendly hotel
Great location
Excellent service
Cons:
Noisy rooms
Renovation inconveniences

Categories

Cleanliness
8.14
Most reviews appreciated cleanliness, but some mentioned issues with poor sound insulation.
Service
8.91
Multiple reviews highlighted the friendliness and attentiveness of the staff.
Location
8.95
Several reviews praised the perfect location for exploring the city.
Room Quality
7.8
While rooms were described as clean, some guests experienced issues like noise and small size.
Amenities
8.03
Amenities were mentioned positively, but some guests found the absence of a refrigerator inconvenient.
Value for Money
8.19
General sentiment indicated fair value, but some references to renovation impact were noted.
Food and Beverage
8.74
Breakfast received positive comments, especially the variety and quality of food.
Overall Experience
8.41
Guests expressed satisfaction despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 03:40

Property Description

Riverside Retreat with Modern Comforts

Spacious Rooms with Free Wi-Fi: Enjoy quiet and roomy accommodations with complimentary Wi-Fi, perfect for relaxation or catching up on work.

Convenient Location: Explore Kraków with ease, located just a short walk from the Main Market Square, Wawel Castle, and the vibrant Kazimierz district.

Dining and Amenities: Indulge in a delicious breakfast spread, dine at the Ibis Kitchen restaurant, and unwind with a drink at the 24-hour bar.

Ready to experience comfort and convenience by the River Vistula? Book your stay at Ibis Kraków Centrum today!

Important information:

Please note that in our hotel there is the possibility of paying by tourist voucher is only for reservations with payment at the hotel on arrival; the pre-payment offer cannot be paid with a tourist voucher. Payment is due at check-in or during your stay.

Renovation work is taking place from 3 November 2025 to 22 December 2025. The entrance, exit and lobby will be available only through the Novotel Kraków Centrum.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KRK

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs PLN 80 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for 35 zł per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.4
Based on 3492 reviews
Cleanliness: 8.14
Service: 8.91
Location: 8.95
Room Quality: 7.8
Amenities: 8.03
Value for Money: 8.19
Food and Beverage: 8.74
Overall Experience: 8.41
I
irimia • solo_traveller • ro
8
2026-07-25 • via Nuitee
R
Raitis • couple • lv
8
2026-07-25 • via Nuitee
K
Krystian • solo_traveller • gb
9
2026-07-25 • via Nuitee
L
Launia • solo_traveller • fi
8
2026-07-25 • via Nuitee
G
Giulia • couple • es
9
3 noches por Cracovia
Pros:

Muy buena ubicación, a 10 minutos del centro y al lado del castillo Wawel. Al lado del jubilat, autobús directo al aeropuerto.

2026-07-25 • via Nuitee
A
Anna Rita • solo_traveller • it
9
Pros:

L'hotel era in una ottima posizione, la stanza accogliente e pulita. Tutto perfetto!

2026-07-25 • via Nuitee
P
Paola • extended_group • cl
10
Vacaciones en familia
Pros:

Buena ubicación , caminable al sector céntrico . Se valora estacionamiento en el edificio . Un poco planas las almohadas.

Cons:

Muy buen desayuno

2026-07-24 • via Nuitee
A
Anna • couple • pl
10
Hotel w idealnej lokalizacji
Pros:

Pokój - wyglądał na nowy lub odnowiony . Czysty i mimo metrażu - przestronny. Bardzo miła i kompetentna obsługa na recepcji

2026-07-24 • via Nuitee
A
Arkadiusz • solo_traveller • pl
10
2026-07-24 • via Nuitee
G
Guazzarri • solo_traveller • it
8
Pros:

Cortesia posizione e pulizia

Cons:

Mancanza frigobar

2026-07-24 • via Nuitee
C
Cairone • couple • it
8
Pros:

Pulizia e servizi

Cons:

Colazione poco internazionale. Troppo dolce e poco salato

2026-07-24 • via Nuitee
J
Jacek • extended_group • pl
8
2026-07-23 • via Nuitee
W
Wojciech • solo_traveller • pl
10
Pros:

Wszystko

2026-07-23 • via Nuitee
M
Mück • solo_traveller • at
10
2026-07-23 • via Nuitee
M
Marek Lang • extended_group • cz
8
2026-07-23 • via Nuitee
A
Aleksandra • solo_traveller • pl
10
Pros:

Czystość, lokalizacja rewelacja, wszyscy tacy mili puszczam polecajkę dalej

Cons:

Podobało mi się bardzo

2026-07-23 • via Nuitee
Андрій • family_with_children • ua
9
Все сподобалось
Pros:

Добре розташування, чиста білизна та номери, автівку ставили поруч до 9 ранку безкоштовно, заселення вночі

Cons:

Один номер виходив у двір, а інший на трамвай, можливо це комусь буде заважати. Але, там дуже багато отелей з таким самим розташуванням

2026-07-23 • via Nuitee
Świerzy • solo_traveller • pl
10
2026-07-22 • via Nuitee
A
Anastasiia • couple • ua
10
2026-07-22 • via Nuitee
I
Iker • couple • es
9
2026-07-21 • via Nuitee