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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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24-hour front desk
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Restaurant
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Room service
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Heating
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Pets allowed
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Cycling
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Safety deposit box
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Bar
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Fax/photocopying
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Dry cleaning
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Non-smoking throughout
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Private parking
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Private check-in/check-out
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Accessible parking
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Parking garage
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Shuttle service (additional charge)
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Special diet menus - on request
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Wheelchair accessible
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Kid meals
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ATM/cash machine on site
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Toilet with grab rails
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Adult only
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Lower bathroom sink
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Higher level toilet
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Wine/champagne
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Delivered food - securely covered
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Security alarm
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Key card access
Review Highlights
Categories
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Property Description
Riverside Retreat with Modern Comforts
Spacious Rooms with Free Wi-Fi: Enjoy quiet and roomy accommodations with complimentary Wi-Fi, perfect for relaxation or catching up on work.
Convenient Location: Explore Kraków with ease, located just a short walk from the Main Market Square, Wawel Castle, and the vibrant Kazimierz district.
Dining and Amenities: Indulge in a delicious breakfast spread, dine at the Ibis Kitchen restaurant, and unwind with a drink at the 24-hour bar.
Ready to experience comfort and convenience by the River Vistula? Book your stay at Ibis Kraków Centrum today!
Please note that in our hotel there is the possibility of paying by tourist voucher is only for reservations with payment at the hotel on arrival; the pre-payment offer cannot be paid with a tourist voucher. Payment is due at check-in or during your stay.
Renovation work is taking place from 3 November 2025 to 22 December 2025. The entrance, exit and lobby will be available only through the Novotel Kraków Centrum.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.
A deposit may be required at the property.
Location
Guest Reviews
IBIS è sempre una garanzia. Tutto come previsto. Pulizia, dimensioni stanza. Vicino alla pista ciclabile/pedonale che porta verso il castello e il centro cittadino (1,5 km)
La mise à disposition de la chambre dans la matinée après un voyage de nuit
La fenêtre de la chambre donnait sur une station service donc il y a des bruits de camions à toute heure
Schludna i czysta łazienka
Stary hotel, wymagający odświeżenia.
Śniadania sa w ciasnej restauracji, gdzie jest mało przestrzeni między stolikami i za bufetem, podczas mojego pobytu szwankowało sprzątanie podłogi z resztek jedzenia, które potrafiły przetrwać cały czas śniadania bez interwencji …
Landed earlier than check in but our rooms were ready which was a bonus! Have a big variety for breakfast, staff were lovely and welcoming. They stored our luggage no problem and the room was big, clean and exactly what we wanted and needed
Stanza molto sporca.
Pulizia
Letto comodissimo ed ottima base per visitare Cracovia.
Profesjonalne podejście do gości. Uprzejmość i ciepłe podejście . Dziękujemy bardzo. Polecamy z czystym sumieniem.
Cisza, lokalizacja blisko centrum miasta.
It is close to the city center and the castle. Great to explore the city.
The tv in the room does not offer the option to stream from your own device. This would have been great to wind down after a long day of exploring especially as only polish channels were available. Also the evening staff at the hotel bar was very unfriendly. We went to different places the rest of the week.
Location
Pay parking
Bardzo miła obsługa na recepcji
Wszystko ok
Clean rooms, great location, nice buffet breakfast.
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