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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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24-hour front desk
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Restaurant
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Room service
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Heating
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Pets allowed
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Cycling
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Safety deposit box
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Bar
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Fax/photocopying
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Dry cleaning
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Non-smoking throughout
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Private parking
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Private check-in/check-out
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Accessible parking
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Parking garage
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Shuttle service (additional charge)
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Special diet menus - on request
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Wheelchair accessible
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Kid meals
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ATM/cash machine on site
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Toilet with grab rails
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Adult only
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Lower bathroom sink
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Higher level toilet
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Wine/champagne
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Delivered food - securely covered
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Security alarm
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Key card access
Review Highlights
Categories
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Property Description
Riverside Retreat with Modern Comforts
Spacious Rooms with Free Wi-Fi: Enjoy quiet and roomy accommodations with complimentary Wi-Fi, perfect for relaxation or catching up on work.
Convenient Location: Explore Kraków with ease, located just a short walk from the Main Market Square, Wawel Castle, and the vibrant Kazimierz district.
Dining and Amenities: Indulge in a delicious breakfast spread, dine at the Ibis Kitchen restaurant, and unwind with a drink at the 24-hour bar.
Ready to experience comfort and convenience by the River Vistula? Book your stay at Ibis Kraków Centrum today!
Please note that in our hotel there is the possibility of paying by tourist voucher is only for reservations with payment at the hotel on arrival; the pre-payment offer cannot be paid with a tourist voucher. Payment is due at check-in or during your stay.
Renovation work is taking place from 3 November 2025 to 22 December 2025. The entrance, exit and lobby will be available only through the Novotel Kraków Centrum.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.
A deposit may be required at the property.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
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Parking
Private parking is possible on site (reservation is not possible) and costs PLN 80 per day.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 12 years old stay for 35 zł per person per night when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay. -
Pets
Pets are allowed. Charges may be applicable.
Location
Guest Reviews
location and price
Hotellista itsessään ja henkilökunmasta
Aamupalaa lukuunottamatta hampurilaisateria oli lähestulkoot jopa huono
Obsługa jest niesamowicie pomocna !!!
Super freundliches Personal. Schneller Service ...wir benötigten Hilfe mit der Klimaanlage, mehr Kleiderbügel, extra Bet- Laken, Bügelbrett. Alles war innerhalb von 5min in unserem Zimmer. Kostenlose Wasserautomaten war ein weiterer Pluspunkt.
Die Lage zum Zentrum ist perfekt.
Gutes Preis-Leistungsverhältnis.
Super freundliches Personal
- The staff are really nice and helpful
- It was near every place we wanted to go
- Taxi drivers from the hotel were really nice and sympathetic too.
Grateful we chose this hotel for our 3-night stay.
From the whole stay there is nothing that I can
say in negative feedback. I only have positive feedback
to say. I am really happy with the service of everyone involved.
Thank you for Everything :)
Obsługa bardzo miła i pomocna. Znakomite śniadania. Lokalizacja cudowna.
Lokalizacja, czystość
Restauracja czynna od 16.00
Brak deski do prasowania pomimo zamówienia na recepcji
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