Candlewood Suites - Charlotte - Arrowood by IHG

Hotels
•
Candlewood Suites
7.9 (270 reviews)
7926 Forest Pine Drive , Charlotte , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
BBQ facilities
Lift / Elevator
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious suites
Clean environment
Good food
Cons:
Cleanliness issues
Missing amenities
High temperature in some rooms

Categories

Cleanliness
6.15
Several cleanliness issues noted, including uncleaned rooms and maintenance problems.
Service
9.15
Staff were consistently praised for their friendliness and hospitality.
Location
8.65
Great location near the beach and attractions, enhancing the overall experience.
Room Quality
8.15
Spacious suites with comfortable arrangements were appreciated, though some amenities were lacking.
Amenities
7.15
Missing some key amenities like a hairdryer and inconsistent pool hours.
Value for Money
7.65
No free breakfast and other negatives impacted the perception of value.
Food and Beverage
8.15
Food quality was good, but there were complaints regarding beverage options.
Overall Experience
8.15
Overall enjoyable stay with a few issues but high satisfaction expressed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 00:52

Property Description

Convenient Location and Nearby Attractions
Candlewood Suites - Charlotte - Arrowood in Charlotte, NC, offers easy access to Interstate 77 and is close to popular attractions like Bank of America Stadium and Carowinds theme park.

Comfortable Suites and Amenities
Guests can enjoy fully equipped kitchens, free high-speed Internet, an outdoor pool, and a fitness center. Business travelers benefit from the modern business center and free local calls.

Accessible and Pet-Friendly Accommodations
The hotel provides handicap accessible suites with various amenities and also welcomes pets with a required stay fee.

Book your stay at Candlewood Suites - Charlotte - Arrowood for a convenient and comfortable experience!

Important information:

This is a completely nonsmoking property. Guests found smoking on the property will be charged an additional cleaning fee of USD 250.00. Contact hotel for details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLT

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

7.9
Based on 270 reviews
Cleanliness: 6.15
Service: 9.15
Location: 8.65
Room Quality: 8.15
Amenities: 7.15
Value for Money: 7.65
Food and Beverage: 8.15
Overall Experience: 8.15
I
Idasia • couple • us
5
2026-05-26 • via Nuitee
W
WANIKA • solo_traveller • us
10
2026-05-25 • via Nuitee
J
Jarrells • solo_traveller • us
10
Pros:

Staff was friendly and helpful. Room and lobby was clean and the towels were great. Bed was super comfy

Cons:

No complaints

2026-05-23 • via Nuitee
T
Troy • couple • us
1
Horrible experience
Cons:

I never got back my incidental payment. I’ve been fighting to get my money back. My trip was in April. Every-time I book a hotel in Charlotte my account gets hacked and I pay for the room in advance and they still try to steal my money.

2026-05-22 • via Nuitee
D
David • couple • us
8
Pros:

Da’Shawn at the front seat was the absolute best… He went a lil above to help me and I truly appreciate him… Keep up the great customer service it’ll definitely be one of the reasons people like staying there

2026-05-21 • via Nuitee
A
Arias • solo_traveller • us
9
Pros:

It had close access to the highway and there was a great breakfast place in walking distance

2026-05-14 • via Nuitee
M
Markita • solo_traveller • us
10
Awesome experience!
Pros:

Outstanding customer service!

Cons:

N/A

2026-04-25 • via Nuitee
M
Meryem • extended_group • us
5
2026-04-12 • via Nuitee
B
Brittany • couple • us
1
2026-03-23 • via Nuitee
T
Taylor-Simmons • solo_traveller • us
10
2026-03-21 • via Nuitee
A
Andretta • couple • us
10
2026-03-20 • via Nuitee
T
Theadora • couple • us
6
2026-03-19 • via Nuitee
M
Maria and Jay • couple • us
5
2026-03-19 • via Nuitee
S
Shaniqua • couple • us
9
2026-03-16 • via Nuitee
N
Nissim • couple • us
10
Pros:

Best value for money
Big room
Clean
Check in stuff extremely friendly and profational

2026-03-04 • via Nuitee
A
Alisha • couple • us
10
2026-03-02 • via Nuitee
S
Sharon • couple • us
8
2026-02-22 • via Nuitee
H
Hannah • couple • us
7
2026-02-13 • via Nuitee
S
Satonya • solo_traveller • us
10
2026-02-10 • via Nuitee
S
Stephanie • extended_group • us
3
Covent
Pros:

One thing they did not take cash. Even tho by the usa goverment law. They must take tender.
Two the room was not cleaned to the fullest.
Finger prints all over micro wave
Dead flys on floor and window. Dust on all tables
Tub had pink and black fungus in the seams. Black finger prints on door jams . Kids nose pickings on the wall.
I had to clean everything. Counter tops , doors, door jams, shower , sink, microwave, table.
They also do not clean your room for 7 days.
And you have to go exchange your own bath towels.
No kitchen. It was a restaurant in front of hotel.
Did not save money. No free breakfast

2026-01-20 • via Nuitee