Holiday Inn Express Irondequoit by IHG

Hotels
•
Holiday Inn Express
8.1 (550 reviews)
2200 Goodman Street North , Rochester , us
+1 585-342-0430

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Included breakfast
Cons:
Cleanliness issues
Room temperature problems
High charges for additional services

Categories

Cleanliness
6.73
Multiple mentions of cleanliness issues such as moldy smell and unclean rooms.
Service
9.2
Staff received positive mentions for friendliness and responsiveness.
Location
8.74
Location is highlighted positively, being close to attractions.
Room Quality
7.69
Rooms are comfortable, but some were reported cold or unclean.
Amenities
8.72
Amenities such as breakfast and pools received good remarks.
Value for Money
7.18
Concerns raised about high prices and additional charges for services.
Food and Beverage
8.23
Breakfast options were appreciated, though some service issues were noted.
Overall Experience
8.3
Generally a good experience with noted issues, balancing overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 14:40

Property Description

Spacious Rooms with Free Wi-Fi
Experience comfort and convenience at the Holiday Inn Express Irondequoit. Our spacious rooms come equipped with free Wi-Fi, cable TV, a seating area, and a coffee maker. Relax and unwind in our classically furnished rooms featuring private bathrooms with complimentary amenities.

Daily Continental Breakfast
Start your day right with our daily continental breakfast offering a variety of hot and cold items, along with breakfast beverages. Enjoy a delicious and energizing meal before exploring all that Rochester has to offer.

Fitness Room and Business Center
Stay active during your stay with free access to our on-site fitness room. Need to catch up on work? Utilize the computer with free Wi-Fi in our business center. We've got you covered for both leisure and business needs.

Book your stay at the Holiday Inn Express Irondequoit and make the most of your visit to Rochester!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ROC

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.1
Based on 550 reviews
Cleanliness: 6.73
Service: 9.2
Location: 8.74
Room Quality: 7.69
Amenities: 8.72
Value for Money: 7.18
Food and Beverage: 8.23
Overall Experience: 8.3
M
Michael • couple • us
7
Very good stay
Pros:

It was good

Cons:

Nothing all good

2026-07-19 • via Nuitee
J
Jason • family_with_children • us
9
Everything was excellent!
Pros:

The room size was bigger than expected. Traveling with my wife and 3 kids we had 2 queen beds and an extra pull out bed, which is extremely beneficial and we thought it would make the room smaller, but the room was bigger than expected. The staff were very friendly and helpful. The breakfast that was included in the stay had many more options for us to eat than expected. I though it was going to be a basic continental breakfast, but this had pancakes, eggs, sausage, biscuits and gravy, cereal, yogurt, etc etc. excellent for the family to choose from and not have to seek another location for breakfast.

2026-07-19 • via Nuitee
I
Isabelli • couple • mx
5
Cleaning
Pros:

Very good king and nice staff at the reception

Cons:

Some days they didn’t clean the rooms, the bathtub was blocked and the water didn't go down well

2026-07-16 • via Nuitee
M
Melissa • solo_traveller • ca
10
Pros:

Room was very clean and comfortable, staff were very friendly

Cons:

Nothing

2026-07-09 • via Nuitee
S
Shirley • family_with_children • ca
7
2026-07-09 • via Nuitee
Y
Yashira • family_with_children • us
10
Exelente!❤️
Pros:

Me encantó todo , cuando entramos todo muy limpio un olor súper rico el trato del personal excelente!! Lo recomiendo un 100% 👍🥰

2026-07-08 • via Nuitee
A
Angela • solo_traveller • us
8
2026-07-05 • via Nuitee
J
Jerald • couple • us
10
Muy limpio 😎😎
Pros:

Limpio perfecto

2026-06-30 • via Nuitee
C
Chawanda • solo_traveller • us
10
Pros:

Customer service was excellent

Cons:

Having to pay cash for incendentials of a $100

2026-06-28 • via Nuitee
S
Samantha • family_with_children • us
2
No air and no help
Cons:

There were multiple lights out in the room and the air conditioning didn’t work. When we asked about getting a discount because of the inconvenience we were told we had to do that through booking.com. The accommodations are not responding or helping us at all. Booking.com has been so helping trying to reach out but with no response.

2026-06-25 • via Nuitee
S
Stipe • couple • us
7
2026-06-21 • via Nuitee
B
Bill • couple • us
9
Very pleasant
Pros:

Clean well kept, nice place overall.

Cons:

NA

2026-06-17 • via Nuitee
R
Raymond • solo_traveller • us
8
Clean and comfortable room
Pros:

Nice

2026-06-13 • via Nuitee
J
James • solo_traveller • us
9
Nice stay on outskirts of Rochester
Pros:

Clean, comfortable room. Outlets, lighting, and temp control all good. Typical bathroom layout with plenty of vanity space. Good hot breakfast with variety of dietary choices. Good location to venture into Rochester.

Cons:

No complaints

2026-06-09 • via Nuitee
J
Jesus • family_with_children • us
7
Pros:

Everything was great except one thing

Cons:

The bathroom was damaged, wish it was better taken care of but everything else was great

2026-05-29 • via Nuitee
M
Marimar • couple • us
10
2026-05-28 • via Nuitee
L
Luisa • solo_traveller • us
10
Pros:

The front counter clerk was very polite and respectful, the hotel location was very good , room comfortable and all areas were maintained clean

Cons:

On my last day during breakfast the person in charge of the area wasn't very helpful respectful or kind besides that don't have no complaints

2026-05-26 • via Nuitee
T
Tammy • couple • us
9
Pros:

Clean, comfortable, affordable and perfect location

2026-05-25 • via Nuitee
L
lindsey • couple • gb
8
Comfortable and good value for money
Pros:

It was well located and comfortable and convenient. Staff were friendly and helpful

Cons:

Would have liked breakfast to end later. We went down at 9.15 and they started taking food away before we had finished getting our breakfast .

2026-05-23 • via Nuitee
S
Shari • couple • us
10
Clean, comfortable, breakfast was great.
2026-05-21 • via Nuitee