Holiday Inn Express Irondequoit by IHG

Hotels
Holiday Inn Express
8.1 (564 reviews)
2200 Goodman Street North , Rochester , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Included breakfast
Cons:
Cleanliness issues
Room temperature problems
High charges for additional services

Categories

Cleanliness
6.73
Multiple mentions of cleanliness issues such as moldy smell and unclean rooms.
Service
9.2
Staff received positive mentions for friendliness and responsiveness.
Location
8.74
Location is highlighted positively, being close to attractions.
Room Quality
7.69
Rooms are comfortable, but some were reported cold or unclean.
Amenities
8.72
Amenities such as breakfast and pools received good remarks.
Value for Money
7.18
Concerns raised about high prices and additional charges for services.
Food and Beverage
8.23
Breakfast options were appreciated, though some service issues were noted.
Overall Experience
8.3
Generally a good experience with noted issues, balancing overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 14:40

Property Description

Spacious Rooms with Free Wi-Fi
Experience comfort and convenience at the Holiday Inn Express Irondequoit. Our spacious rooms come equipped with free Wi-Fi, cable TV, a seating area, and a coffee maker. Relax and unwind in our classically furnished rooms featuring private bathrooms with complimentary amenities.

Daily Continental Breakfast
Start your day right with our daily continental breakfast offering a variety of hot and cold items, along with breakfast beverages. Enjoy a delicious and energizing meal before exploring all that Rochester has to offer.

Fitness Room and Business Center
Stay active during your stay with free access to our on-site fitness room. Need to catch up on work? Utilize the computer with free Wi-Fi in our business center. We've got you covered for both leisure and business needs.

Book your stay at the Holiday Inn Express Irondequoit and make the most of your visit to Rochester!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ROC

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.1
Based on 564 reviews
Cleanliness: 6.73
Service: 9.2
Location: 8.74
Room Quality: 7.69
Amenities: 8.72
Value for Money: 7.18
Food and Beverage: 8.23
Overall Experience: 8.3
D
Donna couple us
10
Excellent
Pros:

How clean the room was and very spacious.

Cons:

Nothing, I liked everything.

2026-08-25 via Nuitee
V
Vescio couple us
8
2026-08-22 via Nuitee
C
Carmen couple us
10
Genial
2026-08-19 via Nuitee
C
Caroline family_with_children be
6
2026-08-18 via Nuitee
E
Eric family_with_children us
9
2026-08-13 via Nuitee
N
Natalie solo_traveller us
9
2026-08-13 via Nuitee
A
Anne family_with_children us
10
2026-08-12 via Nuitee
J
Janice solo_traveller us
5
Was a little pricey
Pros:

Breakfast was good. Pool was fun.

Cons:

The room was very humid. The towels and bedding felt damp.

2026-08-10 via Nuitee
L
Laura solo_traveller us
7
Pros:

Most of the staff was friendly. Pool was nice for the kids to swim

Cons:

Our room was only cleaned once during our stay. (After4 days) And that was because I had to ask for garbage bags, toilet paper & towels. Breakfast was always out of everything

2026-08-09 via Nuitee
H
Henry couple us
10
2026-08-08 via Nuitee
M
Mohamed family_with_children ie
3
2026-08-03 via Nuitee
J
Jason family_with_children us
9
Everything was excellent!
Pros:

The room size was bigger than expected. Traveling with my wife and 3 kids we had 2 queen beds and an extra pull out bed, which is extremely beneficial and we thought it would make the room smaller, but the room was bigger than expected. The staff were very friendly and helpful. The breakfast that was included in the stay had many more options for us to eat than expected. I though it was going to be a basic continental breakfast, but this had pancakes, eggs, sausage, biscuits and gravy, cereal, yogurt, etc etc. excellent for the family to choose from and not have to seek another location for breakfast.

2026-07-19 via Nuitee
M
Michael couple us
7
Very good stay
Pros:

It was good

Cons:

Nothing all good

2026-07-19 via Nuitee
I
Isabelli couple mx
5
Cleaning
Pros:

Very good king and nice staff at the reception

Cons:

Some days they didn’t clean the rooms, the bathtub was blocked and the water didn't go down well

2026-07-16 via Nuitee
M
Melissa solo_traveller ca
10
Pros:

Room was very clean and comfortable, staff were very friendly

Cons:

Nothing

2026-07-09 via Nuitee
S
Shirley family_with_children ca
7
2026-07-09 via Nuitee
Y
Yashira family_with_children us
10
Exelente!❤️
Pros:

Me encantó todo , cuando entramos todo muy limpio un olor súper rico el trato del personal excelente!! Lo recomiendo un 100% 👍🥰

2026-07-08 via Nuitee
A
Angela solo_traveller us
8
2026-07-05 via Nuitee
J
Jerald couple us
10
Muy limpio 😎😎
Pros:

Limpio perfecto

2026-06-30 via Nuitee
C
Chawanda solo_traveller us
10
Pros:

Customer service was excellent

Cons:

Having to pay cash for incendentials of a $100

2026-06-28 via Nuitee