Country Inn & Suites by Radisson, Novi, MI

Hotels
•
Country Inn & Suites by Radisson Americas
8 (1229 reviews)
21625 Haggerty Road , Novi , US
+1 248-504-0808

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great value for money
Convenient location
Cons:
Cleanliness issues
Food quality concerns
Outdated facilities

Categories

Cleanliness
6.14
Several guests reported issues with cleanliness, including dirty pools and unclean rooms.
Service
9.11
Staff were universally praised for being friendly and accommodating.
Location
8.15
The location was noted as convenient and favorable.
Room Quality
8.1
Rooms were generally comfortable, but some needed updates.
Amenities
8.13
The pool and hot tub were mentioned, though some facilities were under construction.
Value for Money
9.09
Many guests felt the hotel provided excellent value for the price.
Food and Beverage
7.14
While breakfast was highlighted positively, there were complaints regarding food quality.
Overall Experience
8.11
General sentiments indicate that guests enjoyed their stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:38

Property Description

Modern Comfort in Novi

Convenient Location: Nestled in the suburb of Novi, just a short drive from Detroit, The Country Inn & Suites offers easy access to key attractions like the Novi Expo Centre and Compuware Sports Arena.

Cozy Accommodations: Relax in rooms with inviting décor, plush carpeting, and modern amenities including cable TV, free Wi-Fi, and coffee makers.

Relax and Unwind: Enjoy complimentary hot buffet breakfast, access to the fitness center, and unwind in the hot tub. Plus, take advantage of services like laundry facilities and dry cleaning during your stay.

Book your stay at The Country Inn & Suites By Radisson - Novi now for a memorable and comfortable experience!

Important information:

Upon check-in, photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DTW

Location

Guest Reviews

8
Based on 1229 reviews
Cleanliness: 6.14
Service: 9.11
Location: 8.15
Room Quality: 8.1
Amenities: 8.13
Value for Money: 9.09
Food and Beverage: 7.14
Overall Experience: 8.11
A
Alyssa • couple • us
6
Mostly comfortable
Pros:

The room was mostly clean. Nothing crazy that I was worried about. The location was fine, and it was mostly quiet. Could only really hear other people if we were out in the hallway. Staff was nice.

Cons:

The pool is over chlorinated. I understand that they want to keep it clean because there’s lots of people coming in and out, but the imbalance in chemicals left a very sticky film in my hair, and even after washing over ten times with a clarifying shampoo, the film still remained. This made my hair smell like chlorine no matter what I did, and it would stick together and tangle, and it almost made my hair matted. I had to cut about 3 inches off of my hair to maintain its health.

There were also a few stains on our bed sheets and the shower curtain. The shower curtain also would not stay closed no matter what we did.

2026-09-15 • via Nuitee
R
Ricardo • solo_traveller • us
8
2026-09-15 • via Nuitee
A
Alexander • solo_traveller • us
9
2026-09-14 • via Nuitee
D
Denzell • couple • us
10
2026-09-13 • via Nuitee
D
Daren • couple • ca
10
2026-09-11 • via Nuitee
K
Katrina • solo_traveller • us
10
2026-09-11 • via Nuitee
K
Katrina • couple • us
10
2026-09-11 • via Nuitee
K
Katrina • couple • us
10
2026-09-11 • via Nuitee
K
Katrina • couple • us
10
2026-09-11 • via Nuitee
M
Moshe • solo_traveller • il
9
2026-09-10 • via Nuitee
L
Luz Alondra • couple • us
10
2026-09-08 • via Nuitee
V
Vanessa • couple • us
3
First and last time using your site. No recommendations.
Pros:

I liked the location

Cons:

I could not get cell service in the area and only learned of it after arriving for my check in and finding out my room was cancelled by Booking .com. I received no phone call or email of the is cancellation which resulted in me not having a place to stay for the weekend. Thanks for the worse birthday ever.

2026-09-08 • via Nuitee
B
Beverly • extended_group • us
8
2026-09-07 • via Nuitee
M
Mike • couple • us
10
Pros:

Noisy neighbors until midnight

2026-09-03 • via Nuitee
H
Hilary • extended_group • us
6
Relatively quiet and comfortable, but maintenance is lacking.
Pros:

The main highlight is we felt we had comfortable sleep.

Cons:

Cleanliness and maintenance is *very* hit or miss. I have never asked to switch rooms at a hotel, but did. Even the switched room needed some basic care. The shower was not clean, period. The refrigerator didn't work. The toilet seat was loose and coming off. Buttons on the tv remote didn't work. Dirty hand prints on the bathroom door. There were stains in many room locations. Even in the new room there stains on the lamp shade? Probably from customers touching with dirty hands over stays but maybe after some time, these things need to be replaced. It's part of maintenance and service anywhere. No fault of the cleaning employees. There is clearly a subpar level of attention to general room maintenance overall.

2026-09-02 • via Nuitee
T
Tanasha • couple • us
8
Breakfast needs work but the room was clean
Pros:

The room

Cons:

Breakfast

2026-09-02 • via Nuitee
E
Estrella • couple • us
10
2026-09-01 • via Nuitee
M
MONARCH • solo_traveller • us
9
Pros:

Nice staff. Clean

2026-09-01 • via Nuitee
K
Koffi • solo_traveller • us
9
2026-09-01 • via Nuitee
J
johnson • couple • us
10
2026-08-31 • via Nuitee