Pueblo Amigo Hotel Plaza y Casino

Hotels
9.1 (1233 reviews)
Via Oriente Numero 9211 Zona Rio , Tijuana , mx
+52 664 624 2700

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Cons:
Slow elevators
Some noise from the street

Categories

Cleanliness
8.49
Many reviews praised the cleanliness, though some mentioned issues with noise and cleanliness quality in areas.
Service
9.46
Staff were described as accommodating and friendly, contributing positively to the stay.
Location
10
Location is frequently noted as excellent, close to the border and central to shopping.
Room Quality
8.45
Rooms were generally comfortable, though some mentioned a lack of certain amenities.
Amenities
8.98
Amenities were noted positively, but some guests felt there could be more options.
Value for Money
9.44
Many found the hotel to be a good value given the services and location.
Food and Beverage
8.49
Food, especially at breakfast, received mixed reviews; however, some enjoyed the buffet.
Overall Experience
9.47
Overall a very positive experience with only minor caveats noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 04:17

Property Description

Convenient Location near the Border
Located just a 5-minute drive from the US/Mexican border, Pueblo Amigo Hotel Plaza y Casino offers easy access for travelers crossing between the two countries.

Comfortable Rooms with Amenities
Each room at Pueblo Amigo Hotel Plaza y Casino is equipped with free Wi-Fi, a work desk, a private bathroom, and air conditioning, ensuring a comfortable stay for all guests.

Delicious Dining Experience
Indulge in Traditional Mexican cuisine at the El Patio Restaurant within the hotel, offering a charming patio setting for a delightful dining experience.

Experience the convenience and comfort of Pueblo Amigo Hotel Plaza y Casino during your next trip.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that the charge will appear under the name of Servicios del Hotel Pueblo Amigo Plaza y Casino.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TIJ

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    No special conditions apply for groups.

Location

Guest Reviews

9.1
Based on 1233 reviews
Cleanliness: 8.49
Service: 9.46
Location: 10
Room Quality: 8.45
Amenities: 8.98
Value for Money: 9.44
Food and Beverage: 8.49
Overall Experience: 9.47
C
Cynthia • couple • us
8
2026-07-25 • via Nuitee
A
Alvaro • solo_traveller • us
1
2026-07-22 • via Nuitee
J
jorge • solo_traveller • us
10
Always a great stay!
Pros:

Amazing hotel. Clean, great staff, big rooms. Absolutely nothing to complain about. Ive been staying at Pueblo Amigo for about 13 years, and it never disappoints.

Cons:

Nothing

2026-07-22 • via Nuitee
M
Maria Elisa • couple • us
10
Perfecto todo
Pros:

Todo muy perfecto muchas gracias x su atención

2026-07-21 • via Nuitee
N
Nicolas • couple • us
10
We keep coming back because it's always clean, comfortable, and a great place to stay!
Pros:

We’ve stayed here multiple times, and we keep coming back because we always have a great experience. The room is always very clean, comfortable, and well maintained. We loved everything about our stay and would definitely recommend it to anyone looking for a great place to stay!

2026-07-20 • via Nuitee
A
Adan • couple • us
8
2026-07-17 • via Nuitee
S
Sandra • couple • mx
10
2026-07-16 • via Nuitee
G
Gamper • couple • us
10
2026-07-09 • via Nuitee
G
Gamper • couple • us
10
2026-07-09 • via Nuitee
S
Sergio • solo_traveller • us
10
2026-06-24 • via Nuitee
R
Roderick • solo_traveller • us
10
Pros:

The whole entire staff that works at the casino are absolutely wonderful everybody is so helpful and giving you all the proper information and making sure you are very comfortable

Cons:

Because everybody is so professional and it's a very beautiful comfortable safe place

2026-06-24 • via Nuitee
C
Carolina • couple • us
9
2026-06-22 • via Nuitee
Y
Yves • solo_traveller • us
10
Perfect place
Pros:

The room...the service...the food...even the breakfast buffet is really good

2026-06-14 • via Nuitee
O
Olga Liliana • couple • us
10
2026-06-10 • via Nuitee
H
HERIBERTO • family_with_children • mx
9
2026-06-09 • via Nuitee
M
MacArthur • couple • us
8
Overall a nice place to stay also very friendly staff.
Pros:

Mostly all!

Cons:

No clear time of continental breakfast at least not posted.

2026-06-09 • via Nuitee
J
Jorge • family_with_children • us
10
Buen precio si es para la habitacion Que me dieron
Pros:

Parquiadero seguro, casino dentro de la instalacion, muy espaciosa la abitacion y libre de humo

Cons:

Olor a cigarro fuera de la abitacion

2026-06-02 • via Nuitee
G
Gilberto • extended_group • us
10
2026-06-01 • via Nuitee
C
Charles • solo_traveller • us
10
Pros:

Everything

2026-06-01 • via Nuitee
A
Angulo • solo_traveller • us
7
2026-05-30 • via Nuitee