Pueblo Amigo Hotel Plaza y Casino

Hotels
9.1 (1253 reviews)
Via Oriente Numero 9211 Zona Rio , Tijuana , MX
+52 664 624 2700

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Cons:
Slow elevators
Some noise from the street

Categories

Cleanliness
8.49
Many reviews praised the cleanliness, though some mentioned issues with noise and cleanliness quality in areas.
Service
9.46
Staff were described as accommodating and friendly, contributing positively to the stay.
Location
10
Location is frequently noted as excellent, close to the border and central to shopping.
Room Quality
8.45
Rooms were generally comfortable, though some mentioned a lack of certain amenities.
Amenities
8.98
Amenities were noted positively, but some guests felt there could be more options.
Value for Money
9.44
Many found the hotel to be a good value given the services and location.
Food and Beverage
8.49
Food, especially at breakfast, received mixed reviews; however, some enjoyed the buffet.
Overall Experience
9.47
Overall a very positive experience with only minor caveats noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 04:17

Property Description

Convenient Location near the Border
Located just a 5-minute drive from the US/Mexican border, Pueblo Amigo Hotel Plaza y Casino offers easy access for travelers crossing between the two countries.

Comfortable Rooms with Amenities
Each room at Pueblo Amigo Hotel Plaza y Casino is equipped with free Wi-Fi, a work desk, a private bathroom, and air conditioning, ensuring a comfortable stay for all guests.

Delicious Dining Experience
Indulge in Traditional Mexican cuisine at the El Patio Restaurant within the hotel, offering a charming patio setting for a delightful dining experience.

Experience the convenience and comfort of Pueblo Amigo Hotel Plaza y Casino during your next trip.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that the charge will appear under the name of Servicios del Hotel Pueblo Amigo Plaza y Casino.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TIJ

Location

Guest Reviews

9.1
Based on 1253 reviews
Cleanliness: 8.49
Service: 9.46
Location: 10
Room Quality: 8.45
Amenities: 8.98
Value for Money: 9.44
Food and Beverage: 8.49
Overall Experience: 9.47
L
Luis Valente • solo_traveller • us
10
2026-09-14 • via Nuitee
F
Francisco • solo_traveller • us
10
2026-09-13 • via Nuitee
C
Cesar • couple • us
10
Pros:

Good location VERY friendly staff

Cons:

The room wasn’t clean. There was a sock under the covers and the toilet wasn’t cleaned well. There was pee on the seat

2026-09-08 • via Nuitee
R
Robert • couple • us
10
2026-09-06 • via Nuitee
E
Edgar • solo_traveller • us
10
Great service staff. Comfortable stay.
Pros:

Senseless check in and out

2026-09-05 • via Nuitee
M
miguel • family_with_children • us
10
2026-09-04 • via Nuitee
U
Uriel • couple • us
10
Na
Pros:

Na

Cons:

Na

2026-09-03 • via Nuitee
J
JUANA • couple • us
10
2026-08-31 • via Nuitee
C
Carina • couple • us
8
Pros:

Clean , beautiful, elegant

Cons:

It was warm no AC in the lobby or casino area

2026-08-24 • via Nuitee
R
Roderick • solo_traveller • us
10
Pros:

Very beautiful clean Place everybody is really professional they help you out a lot they make sure you're able to do the things you come over there to do it is a very comfortable safe beautiful establishment

Cons:

Everybody helps you they do whatever they can to make sure everything is satisfied and satisfactory to everybody

2026-08-24 • via Nuitee
M
Maria • couple • us
10
2026-08-21 • via Nuitee
S
Sandra • couple • mx
10
2026-08-18 • via Nuitee
G
Goleania • family_with_children • us
10
Excellent customer service with all of the staff I will be returning
Pros:

Property was clean. Everything was very nice.

Cons:

There was nothing I didn't like about the property

2026-08-16 • via Nuitee
A
Asiya • family_with_children • us
10
It was a good time
Pros:

I love that this hotel is very close to the border. The room was spacious, clean with fresh linens, modern and not over done. The staff was friendly, professional and helpful. The 24 hr casino and bar were on point and convenient. I appreciated the variety of casino games, both a smoking and non smoking areas in the casino, and attendants walking around to help customers.

Cons:

I didn't like the process of having to purchase a card, then load money into the card to play the casino games. It was an inconvenience and I lost out on the machine I was playing on because I needed to reload the card. SMH ...

2026-08-16 • via Nuitee
R
Rosario • solo_traveller • us
5
Place perfect but to hot
Pros:

The location and price

Cons:

To hot.the air conditio was off. In the room was ok. But in the building to hot,we request in the front desk to turn on the air but they din’t to anything.the restaurant was so hot that we did not enjoy our breakfast.

2026-08-16 • via Nuitee
S
Sandra idalia • solo_traveller • mx
10
2026-08-15 • via Nuitee
D
Devon • couple • us
10
2026-08-14 • via Nuitee
S
Sen • solo_traveller • us
8
2026-08-08 • via Nuitee
W
Wamiq • couple • us
10
2026-08-03 • via Nuitee
R
Robert • solo_traveller • us
9
2026-08-03 • via Nuitee