Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent central location
Good/bountiful breakfast
Generally friendly and helpful staff
Clean and tidy hotel areas reported by many
Well-equipped gym (mentioned positively)
Cons:
Rooms and bathrooms often described as small
Some reception staff were unfriendly or cold
Dirty carpets reported in some rooms
Occasional broken or missing amenities (towel heater, slippers, weak AC)
Narrow single beds and some uncomfortable mattresses
Older facilities in parts of the hotel

Categories

Cleanliness
7.5
Mixed reports: several guests praised clean rooms and hotel areas, but there are specific complaints (very dirty carpets, notes that cleanliness could be improved, incident with soiled bedding) resulting in below-target cleanliness.
Service
9
Generally positive staff interactions and several mentions of excellent service and helpful receptionists; however a few reports of unsmiling or cold reception staff reduce consistency.
Location
9.5
Consistently praised as a central, excellent location within walking distance to attractions — one of the strongest positives across reviews.
Room Quality
7
Multiple complaints about very small rooms/bathrooms, narrow single beds, older rooms and an uncomfortable mattress; several guests noted photos made rooms look larger than in reality.
Amenities
8.5
Mixed amenities: breakfast offerings and gym receive positive mentions, but issues reported with items like a non-working towel heater, limited in-room toiletries/slippers and weak air conditioning in some rooms.
Value for Money
8.5
Mostly in line with expectations for the hotel tier: many guests felt satisfied overall, though a few remarked on price and perceived room size vs. cost.
Food and Beverage
8.5
Breakfast generally described as good/rich with fresh options and variety, though some would like more diversity in spreads/meat options (comments about pork predominance and limited spreads).
Overall Experience
9.5
Many guests report being very satisfied or would recommend the hotel; despite some service and room-size issues the overall sentiment is strongly positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:14

Property Description

Central Location in Budapest
Located on the famous Váci Utca, Mercure Budapest City Centre is a stone's throw away from the Danube River, offering convenience and charm in the heart of the city.

Culinary Delights at Winestone Restaurant
Indulge in a unique dining experience at the Winestone restaurant, the first of its kind in Hungary, where you can savor trendy cuisine paired with an extensive selection of wines.

Relaxation and Wellness Amenities
Unwind in the well-equipped fitness room or treat yourself to a relaxing massage after a day of exploring Budapest. And don't forget to enjoy the elegant Mercure Privilege Lounge for breakfast or a quick snack.

Experience the best of Budapest at Mercure Budapest City Centre. Book now for an unforgettable stay!

Important information:

Please note that the hotel bill will be prepared in the local currency HUF.

Please note that the property is air-conditioned but it is turned off during heating season.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BUD

Location

Guest Reviews

8.5
Based on 4035 reviews
Cleanliness: 7.5
Service: 9
Location: 9.5
Room Quality: 7
Amenities: 8.5
Value for Money: 8.5
Food and Beverage: 8.5
Overall Experience: 9.5
T
Tzeela • couple • il
10
2026-10-31 • via Nuitee
İLKER • solo_traveller • tr
10
2026-10-31 • via Nuitee
C
Claudia Silvina • couple • ar
8
Como justifico lo que NO funciona
Pros:

La. Ubicación y el desayuno

Cons:

La habitación demasiado pequeña y el TOALLERO ELÉCTRICO NO FUNCIONABA ,cuando lo reclamé me diberon wue eran sólode decoración. :(

2026-10-30 • via Nuitee
E
Enescu • family_with_children • ro
8
2026-10-30 • via Nuitee
E
Eitan • couple • il
10
2026-10-30 • via Nuitee
V
Vasileios • family_with_children • gr
8
2026-10-28 • via Nuitee
M
Mikhael • family_with_children • il
10
2026-10-28 • via Nuitee
O
orel • couple • il
9
2026-10-27 • via Nuitee
O
Orel • extended_group • il
10
2026-10-27 • via Nuitee
S
sima • extended_group • il
8
2026-10-26 • via Nuitee
E
Einav • solo_traveller • il
10
2026-10-26 • via Nuitee
A
Aslıhan • couple • tr
8
Pros:

Tesisin bulunduğu konum iyiydi. Odalar oldukça temizdi.

Cons:

Bizi karşılayan resepsiyom görevlisi hiç güleryüzlü değildi. Misafirperverlikten uzak hatta asık suratlıydı. Booking.com dan yaptığım hiçbir rezervasyonda yaşamadığım bir şeye şahit oldum. Otelde oda terliği yoktu. Talep ettiğimizde ise tuttuğumuz oda standartlarına terliğin dahil olmadığını söyledi yüzü gülmeyen resepsiyonist. Oysa listede oda özelliklerinde banyo eşyalarının dahil olduğu yazıyordu. Zaten yazmasa bile 2006 yılında böyle bir otelde 2 çift terlik nasıl standart/ rutin hizmetin içinde sayılmaz hiç anlamadım. Neyseki akşam odaya gittiğimizde booking üzerinden yazdığım mesaj sayesinde terlikler gelmişti. Ve bugün otelden ayrılırken resepsiyonda başka görevliler vardı. Oldukça güler yüzlü ve samimiydiler. Bir kişinin olumsuzluğunı tüm otele mal etmek istemem ama bence öyle soğuk ve insan ilişkileri zayıf biri misafir karşılamamalı. O kişiyle muhatap olmasaydım 10 üzerinden 10 diyeceğim bir konaklama olacaktı.

2026-10-25 • via Nuitee
P
Paulo Eduardo • couple • br
8
2026-10-25 • via Nuitee
E
Evyatar • couple • il
10
2026-10-25 • via Nuitee
O
Oskar Emil • couple • no
8
2026-10-24 • via Nuitee
L
Liran • couple • il
8
2026-10-23 • via Nuitee
A
Adi • couple • il
9
2026-10-22 • via Nuitee
C
Christian • solo_traveller • lu
9
2026-10-22 • via Nuitee
B
Beni • couple • il
8
2026-10-22 • via Nuitee
A
Ava • couple • us
7
2026-10-20 • via Nuitee