NH Collection Mexico City Reforma

Hotels
•
NH Hotels
8.4 (2016 reviews)
Liverpool 155, Zona Rosa , Mexico City , mx
+52 55 5228 9928

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean common areas
Cons:
Dirty rooms
Noisy environment
Unsatisfactory food

Categories

Cleanliness
5.6
Several reviews highlight dirtiness and unclean conditions in the rooms.
Service
9.6
Many reviews praised the friendly and accommodating staff, although some experiences were negative.
Location
9.6
The location is frequently mentioned as a strong point, near many attractions and amenities.
Room Quality
8.1
Rooms are generally clean but reports of construction issues affect the perceived quality.
Amenities
8.6
Decent amenities provided, but there were some complaints about noise and other factors.
Value for Money
9.1
Value appears to be decent given the areas mentioned, despite some setbacks.
Food and Beverage
7.6
Some complaints about food not meeting expectations.
Overall Experience
9
Overall mixed experience with positives and negatives influencing the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 11:31

Property Description

Luxurious Amenities

Indulge in a stay at NH Mexico City Reforma, where every room is equipped with top-notch features such as Nespresso machines, rain showers, and 48-inch TVs.

Convenient Location

Located in the heart of Zona Rosa district, one block from Insurgentes Subway Station, our hotel offers easy access to popular attractions like Reforma 222 Shopping Mall and Paseo de La Reforma.

Dining Excellence

Savor international cuisine at Restaurant NH and start your day with a delightful breakfast buffet. With room service available, enjoy delicious meals at your convenience.

Book now to experience the perfect blend of luxury and convenience at NH Mexico City Reforma!

Important information:

Upon check-in photo identification and credit card is required for incidental charges. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. Please note that the use of the theater has an extra cost. Please note that dogs and cats are allowed upon request and subject to approval. The maximum weight is 25kg. A charge of 630 MXN per pet, per night will be applied (max of 2 pets per room). Guide dogs stay free of charge.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MEX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 2 per hour.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for US$500 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 2016 reviews
Cleanliness: 5.6
Service: 9.6
Location: 9.6
Room Quality: 8.1
Amenities: 8.6
Value for Money: 9.1
Food and Beverage: 7.6
Overall Experience: 9
M
Maarten • solo_traveller • cl
8
2026-07-24 • via Nuitee
A
Aia • family_with_children • fr
8
Agréable et très bien situé
2026-07-24 • via Nuitee
F
Forjaz • solo_traveller • br
9
Pros:

EXCELENTE LOCALIZAÇÃO E CAFÉ DA MANHÃ!

2026-07-24 • via Nuitee
M
Monica • couple • es
6
Lo recomiendo
Pros:

El persona fue muy amable y agradable,nos recomendaron muchos sitios para visitar,y la comida nos gustó.

Cons:

La piscina necesita limpieza.

2026-07-20 • via Nuitee
T
Tobias • extended_group • de
7
great
Pros:

Excellent location, nice local breakfast, gratis cappucino, great rooms, tidy and clean.

Cons:

Reception staff very friendly though not very experienced and/or trained.
Be aware that sleeping with open windows is hard as the surrouding is a quite loud environment.

2026-07-20 • via Nuitee
R
Robert • solo_traveller • si
10
Nice place to stay
Pros:

This is a hotel where I always feel comfortable. I am especially impressed with the breakfast, which is excellent. The staff is friendly, the rooms are not particularly large, but they are comfortable.

Cons:

Quit busy around the hotel. From time to time noisy.

2026-07-15 • via Nuitee
Y
yliana • solo_traveller • us
8
Cons:

Restaurant was not good. Cold Food, limited menu

2026-07-14 • via Nuitee
S
Sebastian • couple • co
10
Excelente hotel
Pros:

Puede ser uno de los mejores hoteles del DF, está muy bien ubicado, las habitaciones siempre están limpias y son muy amplias, el personal siempre está dispuesto a ayudar y el desayuno tipo bufet es muy completo.

Cons:

Nada, todo excelente

2026-07-13 • via Nuitee
S
Sergio • solo_traveller • ch
8
Pros:

Desayuno muy completo.

Cons:

Habitaciones sin ventilacion natural.

2026-07-13 • via Nuitee
L
Lal • family_with_children • us
9
2026-07-12 • via Nuitee
N
Nancy • family_with_children • us
7
Our stay was overall okay. The staff was friendly, welcoming, and very helpful throughout our visit, and the location wa
Pros:

Great staff

Cons:

Both showers leaked into bedroom.

2026-07-10 • via Nuitee
M
Martin • solo_traveller • gb
10
2026-07-09 • via Nuitee
E
eziman • solo_traveller • ar
7
2026-07-09 • via Nuitee
K
Kevin • solo_traveller • gb
10
I would recommend this place.
Pros:

Great location and lovely staff. Also a nice pool and sun lounge.

Cons:

Nothing.

2026-07-08 • via Nuitee
D
David • couple • ch
7
2026-07-05 • via Nuitee
J
JUAN IGNACIO • couple • mx
10
2026-07-02 • via Nuitee
N
Nersy • couple • us
9
2026-07-01 • via Nuitee
P
Paulo Emilio • couple • br
8
2026-06-28 • via Nuitee
M
Majid • couple • fr
8
2026-06-28 • via Nuitee
S
su • couple • jp
9
Pros:

Insurgentes駅に近く（徒歩3分程）便利でした。周辺には飲食店も豊富にあります。
お部屋はスーツケースを２、３個広げられるほどのゆとりがあります。
朝食会場は明るく開放的な感じで、食事も美味しかったです。

Cons:

WiFiのパスワードを書いた紙を頂きましたが入れても繋がりませんでした。ユーザー名の入力も必要でしたが何を入れるのか記載がなく接続を諦めました。

2026-06-27 • via Nuitee