Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Good amenities
Cons:
Cleanliness issues noted
Food quality concerns
Room sizes may be small

Categories

Cleanliness
8.6
Some issues noted during check-in regarding cleanliness.
Service
10
Staff was incredibly friendly and professional throughout the stay.
Location
10
Unbeatable location near restaurants, cafés, and shopping.
Room Quality
8.57
Rooms described as comfortable but some mentioned small sizes.
Amenities
8.61
Amenities like gym were noted, but some wished for a pool or sauna.
Value for Money
8.56
Value questioned due to extra charges for certain items.
Food and Beverage
8.09
Mixed reviews on food quality; some found the restaurant subpar.
Overall Experience
9.55
Overall a positive experience with many highlights.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 07:00

Property Description

Luxurious Accommodation in Polanco District

State-of-the-Art Fitness Center with Breathtaking Views
Experience a workout like never before at the Intercontinental Presidente Mexico City's fitness center, offering panoramic views of Chapultepec Park. Unwind post-workout with an indulgent in-room massage or a refreshing beverage from the room's minibar.

Culinary Delights from Around the World
Indulge in a culinary journey with six on-site restaurants featuring diverse cuisines including French, Italian, Chinese, and local Mexican flavors. After a delicious meal, sip on cocktails and enjoy live music at the elegant Lobby Bar.

Immerse yourself in the vibrant Polanco district and explore nearby attractions such as the National Museum of Anthropology, just minutes away. Book your stay at InterContinental Presidente Mexico City for a truly unforgettable experience.

Important information:

In case you book a rate with breakfast included, keep in mind that due to the current situation and in response to your safety to combat COVID 19, the property offers breakfast à la carte.

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MEX

Property Policies

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 10.50 per day.

Location

Guest Reviews

9
Based on 1947 reviews
Cleanliness: 8.6
Service: 10
Location: 10
Room Quality: 8.57
Amenities: 8.61
Value for Money: 8.56
Food and Beverage: 8.09
Overall Experience: 9.55
J
Jorge • solo_traveller • gt
9
2026-07-17 • via Nuitee
L
Laura • solo_traveller • us
9
Great location, quiet, beautiful room.
Pros:

The location was wonderful and the room was comfortable

Cons:

I had to stand in line for 45 minutes to check out! There was no option for automatic checkout.

2026-07-15 • via Nuitee
G
Gerardo • extended_group • fr
4
OLD hotel with obsolete devices
Pros:

the restaurants

Cons:

Hotel is very old, it needs big renovation
remote control on TV didn't work and they took long time to bring another one, but the new one also had problems
Impossible to connect to the music device next to bed
Very old and obsolete music box next to TV
the carpet look not proper, not clean

2026-07-10 • via Nuitee
D
Daniel • couple • ec
10
2026-07-03 • via Nuitee
O
Oscar • solo_traveller • mx
10
Pros:

La atención

Cons:

Sin comentarios

2026-07-02 • via Nuitee
A
Alicia • solo_traveller • sv
10
2026-06-28 • via Nuitee
C
Carolina • couple • es
8
2026-06-27 • via Nuitee
L
Lunardo • family_with_children • us
9
2026-06-26 • via Nuitee
C
Cindy • couple • us
10
It was nice just really upset about the relaxation area. I would’ve never booked there. I should’ve looked better at t
Pros:

It was nice

Cons:

No pool area. Or even an area to just relax in the Mexican sun to start the day. I had to pay at the spa to sit in a jacuzzi 😩

2026-06-22 • via Nuitee
A
Ali Sefik • family_with_children • tr
9
2026-06-21 • via Nuitee
K
Kennedy • couple • ng
10
Excellent rooms, great location, good value
Pros:

It was clean and the staff were friendly

Cons:

There was nothing I didn't like about the property

2026-06-18 • via Nuitee
A
Adriana • solo_traveller • co
10
2026-06-11 • via Nuitee
S
Sofia • family_with_children • py
10
Experiencia única en Ciudad de México
Pros:

Me encantaron los restaurantes de sushi, el francés y el de comida Mexicana

2026-06-10 • via Nuitee
F
Francisca • solo_traveller • cl
10
2026-06-07 • via Nuitee
A
Antonio • couple • mx
9
2026-06-07 • via Nuitee
O
Olga • solo_traveller • us
10
2026-06-06 • via Nuitee
C
Carlos Núñez • solo_traveller • ve
10
2026-06-05 • via Nuitee
C
Carlos Núñez • solo_traveller • ve
10
2026-06-05 • via Nuitee
C
Carlos • family_with_children • mx
9
2026-06-03 • via Nuitee
A
Atilio Martin • couple • ar
9
2026-06-03 • via Nuitee