Comfort Inn & Suites Troutville-Roanoke North

Hotels
•
Comfort
8.7 (528 reviews)
3231 Lee Highway , Troutville , US
+1 540-905-7322

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly, helpful staff
Quiet location
Good/bountiful breakfast
Comfortable beds and large rooms
Indoor pool
Cons:
Room design/lighting issues and cheap fixtures
Some rooms musty/old with stained carpets
Thin walls / noise from neighbors
Occasional maintenance problems (fridge, pool temperature, bed-frame light)
Inconsistent breakfast variety and a reported broken promise on a discount

Categories

Cleanliness
7
Mixed signals: several reviews praise the hotel as very clean, while others describe old, musty rooms, stained carpets and dirty hallways; overall cleanliness is below target.
Service
10
Generally excellent and friendly staff noted multiple times (helpful at check-in/check-out, pleasant graveyard-shift staff); one issue with a promised discount unsettled a guest but overall service is a strong positive.
Location
10
Location praised for being quiet and away from busy roads and also convenient/close to the interstate — consistently positive mentions.
Room Quality
7.1
Mixed to negative: some guests enjoyed giant rooms, comfortable beds and good showers, but others reported poor room design, cheap fixtures, bad lighting, thin walls and musty odors.
Amenities
9.5
Amenities generally liked (indoor pool, breakfast bar), though a few issues reported (pool too hot, fridge in room not working, problematic bed-frame light); overall amenities are a strong point.
Value for Money
9
Mixed perceptions but several guests felt it was worth the price; a few complained it felt low-budget or overpriced, so value is slightly above target to balance mixed feedback.
Food and Beverage
9
Breakfast frequently praised as great/exceptional, though a few guests wanted more variety or reported poor items (cold coffee); overall F&B leans positive.
Overall Experience
8
Overall stays were often pleasant and staff/cleanliness/amenities were praised, but recurring negatives (room quality, occasional cleanliness issues, noise or bugs for some) produced a mixed but generally positive overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:14

Property Description

Convenient Location:
Situated in Troutville, Comfort Inn & Suites Troutville - Roanoke North / Daleville offers easy access to nearby attractions like the Civic Center and the Science Museum of Western Virginia Hopkins Planetarium.

Modern Amenities:
Enjoy a comfortable stay with air conditioning, fridge, microwave, and flat-screen TV in every room. Take a refreshing dip in the indoor pool or start your day with a workout at the fitness centre.

Business and Leisure Facilities:
Whether you're here for work or leisure, our hotel has you covered with a business centre, free WiFi, and a delicious American breakfast served daily. Unwind in the shared lounge or grab snacks from the vending machines.

Experience comfort and convenience at Comfort Inn & Suites Troutville - Roanoke North / Daleville. Book your stay now for a memorable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ROA

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.7
Based on 528 reviews
Cleanliness: 7
Service: 10
Location: 10
Room Quality: 7.1
Amenities: 9.5
Value for Money: 9
Food and Beverage: 9
Overall Experience: 8
S
Siciliano • couple • us
3
Wouldn’t recommend.
Pros:

Not much

Cons:

Rooms were poor design and space, no light over commode, poor lighting overall, outlets were only on one side of the bed. Everything felt cheap quality from the towels to fixtures. It was clear they are a low budget operation.

2026-10-28 • via Nuitee
G
Gricel • solo_traveller • us
10
Quiet, Clean and Pleasant
Pros:

Plenty of lighting for the location nook which was a factor. The facilities were very clean, and the staff were pleasant and courteous during graveyard shift.

Cons:

The only downside was the led lightning for the bathroom vanity.

2026-10-27 • via Nuitee
P
Pamela • solo_traveller • us
9
Nice facility. Worth the price. Wonderful customer service.
Pros:

Comfortable and close to the interstate.

Cons:

The walls were either very thin or neighbors very loud but I couldn’t sleep well for the noise.

2026-10-25 • via Nuitee
B
Benoit • couple • us
9
Very nice place… stayed there a few times but I was shocked to see the Price ´ DOUBLE because of a sport event… is it wa
2026-10-22 • via Nuitee
M
Michelle • solo_traveller • us
10
2026-10-21 • via Nuitee
A
Anatoliy • couple • ru
7
Pros:

Расположение вдали от трасс. Очень тихо

Cons:

Хотелось бы большего разнообразия на завтрак

2026-10-20 • via Nuitee
M
Mary • couple • us
10
2026-10-18 • via Nuitee
G
Greg • couple • us
10
Glad we came
Pros:

Giant room, comfortable bed, awesome shower.
Haven was super helpful at check-in.
We didn't use the indoor pool but looked great.
I didn't want to leave.

2026-10-16 • via Nuitee
A
Amanda • couple • us
9
2026-10-13 • via Nuitee
K
Kenneth • solo_traveller • us
9
2026-10-08 • via Nuitee
J
Joanna • solo_traveller • us
8
2026-09-18 • via Nuitee
C
Christman • solo_traveller • us
7
2026-09-17 • via Nuitee
R
Raymond • couple • us
8
Excellent
Pros:

The woman at the desk both at check in and check out was very pleasant and helpful. Sorry I didn’t get her name!

Cons:

No room for moving truck

2026-09-17 • via Nuitee
L
Lisa • couple • us
10
2026-09-14 • via Nuitee
T
Tabatha • couple • us
6
Pros:

Staff were very friendly

2026-09-13 • via Nuitee
L
Lisa • solo_traveller • us
8
2026-09-08 • via Nuitee
L
Lewis • couple • us
10
Pleasant both times. I looked forward to it at the end of my travel day.
Pros:

Well maintained. Polite and helpful staff. great breakfast.

Cons:

can't think of anything

2026-09-07 • via Nuitee
J
Joanne • couple • us
9
Pros:

it was clean and comfortable

Cons:

na

2026-09-04 • via Nuitee
A
Amy • solo_traveller • us
4
They'll definitely leave the light on for you.....
Pros:

Very clean hotel, exceptional breakfast bar!

Cons:

I would have rated everything at 100%. However, the bed frame had 5 built in lights, 4 of which had on/off switches, the 5th, along the top of the bed frame, that was aimed towards the ceiling (lit the entire room up), had no switch.
I called the front desk for help turning it off. The attendant said "I know which light you're talking about, I don't know why they don't turn off" and I was promised a discount, as it kept my child and myself up all night long.
The next morning upon check-out, as instructed, I mentioned it to the desk attendant (apparently the Sister of the woman I spoke with at 3am that morning). I let her know the person I spoke with (her Sister) about the light told me to mention the issue when I checked out and they would apply a discount. She looked at me like I was crazy and had an attitude about the situation. She did tell me though a discount would be applied to my card, but where I booked via a booking app, it may take longer than usual.
This was well over a month ago, and lo and behold, I never received the discount they promised me. So I am pretty disappointed.
Make sure if you go, you check the light along the top of the bed frame! If you can't sleep with the lights on (it lights the entire room up like it's broad daylight), this may not be the right hotel for you, as they are not able to turn this light off.

2026-08-30 • via Nuitee
J
JULIAN ALEJANDRO • family_with_children • ar
10
2026-08-30 • via Nuitee