Comfort Inn & Suites Troutville-Roanoke North

Hotels
•
Comfort
8.8 (715 reviews)
3231 Lee Highway , Troutville , US

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Cons:
Noise issues
Inconsistent TV functionality

Categories

Cleanliness
8.8
Generally clean and well-maintained, although some guests noted issues.
Service
9.3
Staff were friendly and accommodating, enhancing the overall experience.
Location
9.3
Convenient location appreciated by many guests.
Room Quality
8.8
Rooms praised for size and comfort, though some had minor issues.
Amenities
8.3
Some amenities, like the pool, were noted to be in need of maintenance.
Value for Money
8.8
Guests felt they received good value for their stay.
Food and Beverage
8.3
Breakfast quality could improve, but generally acceptable.
Overall Experience
8.8
Overall positive experience despite some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 13:01

Property Description

Convenient Location:
Situated in Troutville, Comfort Inn & Suites Troutville - Roanoke North / Daleville offers easy access to nearby attractions like the Civic Center and the Science Museum of Western Virginia Hopkins Planetarium.

Modern Amenities:
Enjoy a comfortable stay with air conditioning, fridge, microwave, and flat-screen TV in every room. Take a refreshing dip in the indoor pool or start your day with a workout at the fitness centre.

Business and Leisure Facilities:
Whether you're here for work or leisure, our hotel has you covered with a business centre, free WiFi, and a delicious American breakfast served daily. Unwind in the shared lounge or grab snacks from the vending machines.

Experience comfort and convenience at Comfort Inn & Suites Troutville - Roanoke North / Daleville. Book your stay now for a memorable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ROA

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 715 reviews
Cleanliness: 8.8
Service: 9.3
Location: 9.3
Room Quality: 8.8
Amenities: 8.3
Value for Money: 8.8
Food and Beverage: 8.3
Overall Experience: 8.8
J
Joanna • solo_traveller • us
8
2026-09-18 • via Nuitee
C
Christman • solo_traveller • us
7
2026-09-17 • via Nuitee
R
Raymond • couple • us
8
Excellent
Pros:

The woman at the desk both at check in and check out was very pleasant and helpful. Sorry I didn’t get her name!

Cons:

No room for moving truck

2026-09-17 • via Nuitee
L
Lisa • couple • us
10
2026-09-14 • via Nuitee
T
Tabatha • couple • us
6
Pros:

Staff were very friendly

2026-09-13 • via Nuitee
L
Lisa • solo_traveller • us
8
2026-09-08 • via Nuitee
L
Lewis • couple • us
10
Pleasant both times. I looked forward to it at the end of my travel day.
Pros:

Well maintained. Polite and helpful staff. great breakfast.

Cons:

can't think of anything

2026-09-07 • via Nuitee
J
Joanne • couple • us
9
Pros:

it was clean and comfortable

Cons:

na

2026-09-04 • via Nuitee
J
JULIAN ALEJANDRO • family_with_children • ar
10
2026-08-30 • via Nuitee
A
Amy • solo_traveller • us
4
They'll definitely leave the light on for you.....
Pros:

Very clean hotel, exceptional breakfast bar!

Cons:

I would have rated everything at 100%. However, the bed frame had 5 built in lights, 4 of which had on/off switches, the 5th, along the top of the bed frame, that was aimed towards the ceiling (lit the entire room up), had no switch.
I called the front desk for help turning it off. The attendant said "I know which light you're talking about, I don't know why they don't turn off" and I was promised a discount, as it kept my child and myself up all night long.
The next morning upon check-out, as instructed, I mentioned it to the desk attendant (apparently the Sister of the woman I spoke with at 3am that morning). I let her know the person I spoke with (her Sister) about the light told me to mention the issue when I checked out and they would apply a discount. She looked at me like I was crazy and had an attitude about the situation. She did tell me though a discount would be applied to my card, but where I booked via a booking app, it may take longer than usual.
This was well over a month ago, and lo and behold, I never received the discount they promised me. So I am pretty disappointed.
Make sure if you go, you check the light along the top of the bed frame! If you can't sleep with the lights on (it lights the entire room up like it's broad daylight), this may not be the right hotel for you, as they are not able to turn this light off.

2026-08-30 • via Nuitee
A
Alkan • solo_traveller • nl
3
Pros:

Helemaal niets

Cons:

Het hotel is oud en vies, de kamers zijn muf en ruiken naar oud hout. Overal vlekken op de tapijten in de gang en op de kamer. De douche is oud, de douchekoppen vallen eruit. Echt goor. Begrijp niet hoe ze aan zo'n beoordeling komen....Het ontbijt is schandalig slecht. Bij aankomst wilden we nog een kop koffie drinken maar de koffie was ijskoud. Veel te duur!!!!

2026-08-23 • via Nuitee
N
Natalya • couple • us
10
2026-08-22 • via Nuitee
T
Travis • couple • us
5
It was clean and a good breakfast
Pros:

Location and breakfast

Cons:

Woke up with bug bites not sure what bit us.

2026-08-18 • via Nuitee
M
Melissa • couple • us
5
It was an ok stay. I would stay another time no problem.
Pros:

It was decent. The pool was too hot. The fridge in room did not work.

Cons:

Phone service was bad. The pool was the not the best.

2026-07-23 • via Nuitee
Z
Zachary • solo_traveller • us
6
2026-07-22 • via Nuitee
A
Anita • family_with_children • us
7
Met my basic needs
Pros:

The room didn't have a smell

Cons:

The hallways and elevators were dirty and snelly

2026-07-21 • via Nuitee
I
Iris • couple • us
9
Pros:

Things were clean and updated. Breakfast was kept replenished. The staff that I interacted with were pleasant and helpful.

Cons:

The elevator door was quite loud, and my room was near the elevator, so I could hear the door opening and closing every single time someone got on and off at all hours of the night. Also, there were minimal towels in the room, we could have used more without having to ask for additional ones.

2026-07-20 • via Nuitee
P
Patricia • family_with_children • us
7
It was a safe and clean place tomstay.
Pros:

Staff was nice and accommodating. Hotel was clean.

Cons:

Don't think it was prepared for number of guests booked. Some things were limited ( towels, ice). Didn't have correct rooms for people I was traveling with.

2026-07-13 • via Nuitee
J
JeanMarie • family_with_children • us
10
We’ll definitely be back, our go to hotel on our travels north.
Pros:

Location is a perfect spot for us heading north to visit family. Comfortable beds and pillows, very clean rooms and bathrooms. Also a nice choice for breakfast. This is our 4th stay and now make it a point to stay every time we travel this way.

Cons:

Only had one bad night, no fault of the hotel. Stayed on back side of property and the trucks were jack braking down the highway all night long.

2026-07-13 • via Nuitee
C
Charles • couple • us
10
My stay overall was brilliant from the staff at the front desk, cleaning crew, room, to breakfast offered and the facili
Pros:

Everything from very nice, clean and comfortable room. Daily breakfast. Clean facilities.

Cons:

It was nothing that I was disappointed in the property.

2026-07-02 • via Nuitee